# Cezanne HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Cezanne HR the right Human Resources solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/12452/Cezanne-HR/reviews

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Cezanne HR

4.4 (248)

[View alternatives](https://www.capterra.com/p/12452/Cezanne-HR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Cezanne HR

Ease of use

4.1

Customer Service

4.6

## Pros and Cons in Reviews

CS

Carles Nabil S

Head of Legal, DPOFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The platform is reliable and provides the key functionalities needed to manage human resources tasks efficiently, with strong support from the team whenever required. Although the interface could feel more modern, the system delivers solid performance and value.“

September 8, 2025

PC

Paula C

HR ManagerEntertainment, 51 - 200 employeesUsed the software for: 6-12 months.

“A potential drawback of CezanneHR is that working with document templates can be slightly cumbersome, as the editing process can make customising documents slightly more time-consuming than expected.“

September 2, 2024

HA

Helen A

Senior Business Support ManagerPharmaceuticals, 51 - 200 employeesUsed the software for: 6-12 months.

“Cezanne gives us all the features we need to support HR functions - from onboarding through to performance reviews, finance and amazing learning tools.“

April 11, 2025

EC

Ellie C

HR and Recruitment OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“There are a few issues, but these are mostly small issues like not being able to add signatures to forms such as the probation reviews.“

September 11, 2024

CC

Catherine C

HR ManagerFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months.

“How bespoke the system is especially in tailoring security roles and profiles in addition to exceptional functionality across the board and the excellent customer service.“

April 14, 2025

YM

YVONNE M

people AdvisorFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years.

“some of the wording when looking for infomation is hard to follow, the error messages can take longer to work out what its tellingyou then it takes to fix the problem“

April 11, 2025

AB

Adam B

HoFEducation Management, 201 - 500 employeesUsed the software for: 6-12 months.

“Like the fact the payroll module bolts on and is seamless, meaning we can successfully submit payroll on time and correctly each month.“

August 30, 2024

LH

Leanne H

Head of HREvents Services, 51 - 200 employeesUsed the software for: 6-12 months.

“The app needs a serious overhall, and the amount of manual transfer of documents from the old HRIS to Cezanne was way more than we imagined it would be.“

April 12, 2025

## Showing most helpful reviews

Showing 1-25 of 248 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michelle M.  
Human Resources Officer  
Staffing and Recruiting  
Used the software for: 2+ years

### "An All Round Helping Hand - Excellent HR Software Solution"

September 27, 2016

5.0

Our HR department was a very paper heavy function and we needed something to bring us up to date as quickly, easily and cheaply as possible. We tested a number of options and many of them seemed to have close to everything we needed but when it came to costs, we were always faced with a 'but'. A 'You can have this, but if you want that, it will cost you extra' scenario. The version the sales person had demonstrated to us was always the most expensive option and would cost a great deal more than we have been lead to initially believe. We felt many of the sales people we met with from those companies, had a habit of talking 'at' us. An approach which did not sit well. By chance, we stumbled upon Cezanne at a HR exhibition. The representatives on the day were incredibly friendly, helpful, approachable and the information they provided was very clear and we left them having arranged for a demo of their product. We were impressed with how they 'conversed' about their product and did try the hard sell. We were impressed with the ease of navigation, the fact it was cloud based and therefore always accessible. Things looked even more promising when the figures came back in terms of the cost - the same as had been explained to us when we had spoken to them at the exhibition. No hidden extras! From the very first contact with Cezanne, they were always there to help and always went the extra mile. They uploaded our core data, and after a very worthwhile day of training at their head office in London, we were good to go. We started with around 120 employees when we first integrated Cezanne, and that number has now more than doubled. The performance of Cezanne has remained effective and efficient with no visible signs of slowing down in performance. We have also uploaded the hard copy contents of over half our employee files and still, there has been no drop in performance. We do not operate within just the UK, but rather several offices throughout Europe and Asia, and Cezanne has been able to adapt to the different legalities of each country. Since bringing Cezanne on-board, we have been able to hand over much of the employee administration, to the employees themselves - change of addresses, contact numbers, absence management. We've also streamlined our performance management function to a completely paperless process. It has allowed us to hand over much of the day to day running of employee matters, to the Line Managers. It has negated the need populate multiple reports each month for our directors and senior management, as the data is available to them at the push of a button. We were able to tailor reports to individual managers and assign it to them personally. A very big help in itself as it has freed up a great deal of time for the HR department, allowing us to concentrate on other projects that there simply wasn't time to address before. Cezanne is very much a company that encourages customer feedback. They are keenly interested in ideas and suggestions and actively do what they can to meet the requests and suggestions wherever possible. The customer service and support is absolutely first-class. Issues (and user errors as is often my case) are addressed and resolved extremely promptly. Cezanne HR is definitely a software and a company that I would recommend.

Pros

Software is very straightforward to use with a great user friendly interface. Encourages a greater involvement on the part of the employee and the manager Some of the best customer service I have experienced. The team at Cezanne work with their customers to continually develop and improve the software. They really do listen to the voice of the customer. Has the ability to streamline many HR functions. Has everything - is an all-in-one solution

Cons

Were I to recommend one area of improvement, it would be the interactions available with some of the data on screen. For example, the ability to filter information on screen so that I can control the order in which I'm viewing it, rather than exporting it to an Excel spreadsheet. However, is is a very minor cosmetic point and as a whole I think the product offers huge benefits.

Review Source

KE

Karen E.  
HR Advisor  
Education Management  
Used the software for: 1-2 years

### "Cezanne has great potential to allow businesses to assist their HR management processes. "

April 11, 2025

4.0

Slow to pick up and understand more than the basic actions. With time (and time available) to learn more about the system, it will provide great insight into our people.

Pros

Cezanne has great potential to allow businesses to assist their HR management processes.

Cons

The training on implementation is limited to a few rushed sessions which do not allow time for users to follow on screen with their own system. It shows people what the systems is capable of but does not teach them how to use it. You are then left with a great system which you have to learn to navigate. The Help pages are not always helpful and a search can sometimes come up with either no options, or too many options to review. (Where the help team have been contacted for support, their responses have always been informative and resolved the queries.)

Alternatives considered

[Ciphr](https://www.capterra.com/p/147124/CIPHR/)[People First](https://www.capterra.com/p/196140/People-First/)

Reason for choosing Cezanne HR

Features and cost represented best value

Switched from

[IRIS Cascade](https://www.capterra.com/p/128430/Core-HR/)

Not known as higher level management decision

Review Source

GT

Gracie T.  
EA  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good customer service"

April 11, 2025

3.0

Good customer service but platform could do with updating

Pros

Good customer service over emails / phone calls if we ever need to get through to someone

Cons

Experience a lot of system errors - the platform sometimes seems overwhelming and quite outdated/clunky

Review Source

Response from Cezanne HR

April 15, 2025

Hey Gracie, Thank you for taking the time to share your feedback with us. We're really glad to hear that you've had a positive experience with out customer service team! I'm sorry to hear that the platform hasn't lived up to expectations in other areas. Reducing errors and improving the overall interface of Cezanne are both high on our priority list, lots of work is going into this already and we're excited to share updates soon. We really do appreciate your feedback, it helps us shape a better experience for all our customers. If you need any further help with the system, please don't hesitate to get in touch with either support or your Customer Success Manager! All the best, Team Cezanne

EH

Evie H.  
HR Assistant  
Civil Engineering  
Used the software for: 1-2 years

### "Cezanne HR review"

April 11, 2025

4.0

I use Cezanne every day and it is usually a positive experience. I wouldn't say it's the easiest platform to use however you do get the hang of it. It makes things a lot easier and quicker such as running reports or quickly needing a certain piece of personal info.

Pros

I like how all information can be saved in one place and I like the report functions as it saves a lot of time.

Cons

I think some things can be difficult to find at times.

Review Source

Response from Cezanne HR

April 15, 2025

Hey Evie, thank you so much for your review! It's great to hear how Cezanne is saving you time, and making those everyday tasks a little easier. That's exactly what we aim to do! We really appreciate your comments on navigation. We know some areas could be more intuitive, and we're actively working to improve the user experience across the entire platform - some big updates coming soon! Thanks for being part of the Cezanne community. Don't forget your Customer Success Manager is available to help you with any further training needed. Best, The Cezanne Team

CR

Chris R.  
People and Systems Manager  
Defense & Space  
Used the software for: 2+ years

### "Thank you, Cezanne is wonderful"

April 11, 2025

5.0

fantastic, Cezanne has been a wonderful system to roll out and use for our business. It has enhanced the credibility of the HR team by having such a great system.

Pros

The ability to customise the system to make it fit our business. The constant upgrades and enhancements that are made.

Cons

Not all fields are available within the documents area to merge into a doc.

Alternatives considered

[Personio](https://www.capterra.com/p/158622/Personio/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Ciphr](https://www.capterra.com/p/147124/CIPHR/)

Reason for choosing Cezanne HR

onboarding features of Cezanne, price point and overall functionality

Review Source

AM

Andrew M.  
Head of HR and OD  
Financial Services  
Used the software for: 2+ years

### "Solid and transparent HRIS."

April 14, 2025

4.0

It's a relatively straight forward system to implement and use.

Pros

It's quite straight forward to use, and the modular nature of the system means that you only need to purchase the elements that you want to use. You can purchase extra modules as when when the business need arises.

Cons

The interface is quite dated compared to some of the more modern rivals.

Switched from

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Sage were not supporting Snowdrop in the future.

Review Source

AC

Andrew C.  
Director of Process and Systems  
Law Practice  
Used the software for: Less than 6 months

### "Cezanne - well worth a look"

April 11, 2025

5.0

Excellent - we at the early stages but Sales and Set Up Project teams have been easy to deal with and shown patience with us

Pros

Simplicity of use for employees and managers alike

Cons

No real concerns. Navigation could be a bit slicker

Alternatives considered

[Personio](https://www.capterra.com/p/158622/Personio/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reason for choosing Cezanne HR

Provides the functionality we require with competitive price point Able to scale upwards without moving products

Review Source

Response from Cezanne HR

April 17, 2025

Thanks for sharing your experience, Andrew! We're really pleased to hear that Cezanne is proving simple to use for both Employees and managers. This is such an important part of what we try to do. It's great to hear you're having a good experience with our implementation and sales teams. We know how important early stage support is. Navigation could be slicker? Yes, we agree! We're actively working on new and improved navigation and interfaces to streamline that experience. We're excited to continue to support you and your organisations needs.

LH

Leanne H.  
Head of HR  
Events Services  
Used the software for: 6-12 months

### "Great Overall "

April 12, 2025

4.0

Overall the system and the support is far superior to what we've had in the past - woukld definitely recommend.

Pros

The system itself is easy to navigate, simple to use from an end user perspective and relatively simple (if not longwinded to implement).

Cons

The app needs a serious overhall, and the amount of manual transfer of documents from the old HRIS to Cezanne was way more than we imagined it would be.

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)[Breathe](https://www.capterra.com/p/126547/BreatheHr/)

Reason for choosing Cezanne HR

Service, cost and ease of use. people HR was awful.

Switched from

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

poor service, and cost was the main factors - Acess had a habit of not updtating customers on changes

Review Source

AB

Ali B.  
HR Advisor  
Financial Services  
Used the software for: 2+ years

### "Great HR System - would recommend :)"

April 11, 2025

4.0

Its great! I can maintain records, send documents, obtain signatures, create forms, customise etc.

Pros

Its easy to use, excellent customer service, continuously improving.

Cons

There are areas that don't work for the business I work for but that won't mean that they can't work for someone else!

Switched from

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

it didnt do very much from a HR perspective and what it did do was clunky

Review Source

LH

Lauren H.  
Senior HR BP  
Construction  
Used the software for: 6-12 months

### "Very customisable system"

April 14, 2025

5.0

Very positive so far, our account manager is very reactive and the whole process has been very smooth

Pros

Very customisable and easy to use, able to tailor to the needs of our business. Intuitive system that makes very logical sense.

Cons

The how to guides could be better and need to be updated, some of the screens need to be split out more so that access can be better controlled (e.g. allow view of contact details without allowing view of emergency contact details). It needs to link better with outlook for manager.

Switched from

[IRIS Cascade](https://www.capterra.com/p/128430/Core-HR/)

Because iris was very poor, not user friendly and slow. Very bad customer service

Review Source

FW

Fi W.  
Head of People Management  
Events Services  
Used the software for: 2+ years

### "Cezanne has been a great help to the company"

September 9, 2024

4.0

From the start I have had fantastic support from the team who have helped us to set up to make things work for us.

Pros

It has simplified a lot of the HR admin that we used to do manually.

Cons

There are occasional things that are not intuitive but the helpdesk is super quick at helping you work things out.

Alternatives considered

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

Reason for choosing Cezanne HR

Cezanne had the best applications and also covered training which many others didn't. I can't remember the others that we looked at.

Switched from

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Sage was dreadful!! And it was a very dated app

Review Source

DP

Daniel P.  
Owner  
Photography  
Used the software for: Less than 6 months

### "Great platform "

November 26, 2024

5.0

Overall it has been a good system with plenty of function and staff have going it easy to use

Pros

The easy setup and functions of the hr as well as the app

Cons

Needs more functions such as a simplified design

Switched from

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Better price and it had a better app to go with it

Review Source

MB

Mike B.  
Human Resources  
Medical Practice  
Used the software for: 1-2 years

### "Great System for a growing Company"

August 30, 2024

5.0

Great, I cannot fault it, I cannot see a reason to need to change provider anytime soon.

Pros

Its flexible, the customer service is great and if things do not go right, they put it right.

Cons

InRecruiting - the module is not that dynamic for an ATS of 2024.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Cezanne HR

Preferred the offering and the price was competitive.

Review Source

JS

Jonathan S.  
Head of Resource Management  
Renewables & Environment  
Used the software for: 1-2 years

### "Excellent HR System"

August 30, 2024

5.0

Excellent, easy to use and excellent customer service from the support team.

Pros

Cezanne is easy to use, it makes my life easier every day.

Cons

Nothing really, sometimes it take a while to remember all of the Administrator functions but once the system is set up it is fairly maintenance free,

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Conservice ESG](https://www.capterra.com/p/183026/Goby-ESG/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Cezanne HR

Easy to use, it fit our needs perfectly, great people and good support.

Review Source

ER

Emily R.  
Senior Business Partner - Resourcing  
Management Consulting  
Used the software for: 2+ years

### "User friendly with good reporting"

August 30, 2024

4.0

Very positive - easy as a general user to book leave and good from the HR side for things such as reports

Pros

User friendly, especially functions such as booking leave

Cons

Difficult to do individual work patterns or alternative patterns within the system

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)

Reason for choosing Cezanne HR

The cost of HiBob was too much for us as a business

Switched from

[Cascade](https://www.capterra.com/p/276879/Cascadeio/)

We were growing as a business and needed more from the HR system

Review Source

JF

Jack F.  
Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Cezanne at Barca"

April 11, 2025

4.0

For our team in our organisation, we use Cezanne most of the day, every day. So having a platform that is user friendly and sleek makes our job easier. The recent annual leave implementation went very smoothly which makes a stressful time for HR a little less stressful, although explaining what Minimum Entitlement Adjustments are to employees and how they are calculated is just something we get every year.

Pros

Accessible and easy to navigate. Clear and straightforward absence recording for the less tech savvy. The reporting function is hugely beneficial to how we collect data and helps us spot gaps in our employee information.

Cons

Not a huge amount we dislike, although it would be a great addition if we could add multiple checklists at once, for if we have multiple new starters on the same day, instead of having to add them individually. We have the loading circle appear a lot so it could be slightly quicker, but it is manageable and not much of an issue at the moment. When using imports and batch spreadsheets, especially for large amounts of employee records, the log for unsuccessful entries is sometimes confusing and not entirely obvious what the error code means.

Review Source

KH

Katie H.  
HR Coordinator  
Medical Devices  
Used the software for: 2+ years

### "HR Coordinator"

April 11, 2025

4.0

A good system to support mid-size businesses HR needs.

Pros

Easy to use, report and access support. The system suits the needs of a mid-size business.

Cons

Limitations e.g. it would be good to be able to input different deletion dates for different types of data, it would also be good to have a better filing function e.g. upload multiple documents and then select employee/doc type

Review Source

KR

Katy R.  
People Partner  
Automotive  
Used the software for: 1-2 years

### "Good system for a small business"

April 11, 2025

4.0

Generally pretty good - this is better suited to a smaller organisation

Pros

Easy to navigate and store documents for employee

Cons

Reporting capabilities could be better - easier to access

Review Source

Response from Cezanne HR

April 15, 2025

Hey Katy, Thanks for sharing your thoughts - we really appreciate your feedback. It's great to hear you're finding Cezanne easy to navigate and helpful for document management. We're always aiming to make everyday HR tasks simpler! Thanks for your note on reporting. We're always looking at making things easier. We understand the important of intuitive software and I'm pleased to share we're making investments into our navigation and ease of access! We're so pleased to be supporting your team! Your Customer Success Manager would be happy to help you maximise how Cezanne can support your growing team. Best, Team Cezanne!

ES

Emmie S.  
People Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Lots of Potential"

April 14, 2025

3.0

A slow process to truly understand and best utilise it, with positives that Cezanne is adapting to constantly be better

Pros

I like the simplicity of how Cezanne looks and is to navigate around the sections

Cons

Report pulling can sometimes be difficult to find the correct way of pulling which report you want from the categories. Also i feel sometimes things are over complicated, and there's niche aspects that need to be remembered to successfully manage the HRIS

Review Source

LH

Liam H.  
HR Onboarding Advisor  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great system!"

April 11, 2025

5.0

10/10 - really enjoying the everything so far!

Pros

The effectiveness of the searches and reporting

Cons

Sometimes the system can be a bit slow and I have to refresh a couple of times

Review Source

Response from Cezanne HR

April 17, 2025

Thanks for the glowing review, Liam! It's great to know we're delivering real value to you across the board. We'll be sure to look into any sluggishness. We're always looking to improve those behind-the-scenes aspects of the software. All the best, The Cezanne Team

IM

Ian M.  
Developer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Comprehensive"

April 11, 2025

4.0

Pros

Good comprehensive product. The Api interface has proved extremely useful to us.

Cons

Can be a little slow at times. We have mitigated this by using the API to download data

Review Source

HB

Harriet B.  
Global Payroll, Benefits and People Systems Head  
Computer Software  
Used the software for: 2+ years

### "Mostly positive"

December 2, 2024

4.0

Generally good, a few minor irritations.

Pros

Mostly very easy to use, the reporting is generally good. System is user friendly and looks slick. Allows us to manage employees across about 18 different countries so good for small, global companies.

Cons

Changing someone's manager can be a headache. Reporting on leavers is a little tricky as their info tends to come out blank unless you run very specific reports. The org chart.

Review Source

Response from Cezanne HR

December 10, 2024

Hey Harriet, Thanks so much for your review! I'm so glad you're enjoying Cezanne and finding it user friendly and great value for money! We'd love to help you with your headaches! Please do reach out to your Customer Success Manager for some extra help with those reports, we'd be happy to help! If you'd like to ask any further questions, please do reach out to us

JR

Jodi R.  
HR Advisor  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Would recommend for HR use!"

December 20, 2024

5.0

Easy to get used to and maneuver around.

Pros

Cezzane does everything we need for a medium sized company its great!

Cons

Sometimes it buffers and a bit slow on occasion

Review Source

AB

Amanda B.  
Office and Payroll Manager  
Financial Services  
Used the software for: 2+ years

### "User friendly "

September 2, 2024

5.0

A very positive experience, user friendly.

Pros

The reports and how clearly the information is in the form hub

Cons

I cannot find a How To guide so always have to ask a colleague

Review Source

AB

Adam B.  
HoF  
Education Management  
Used the software for: 6-12 months

### "Great experience"

August 30, 2024

5.0

Very happy experience, Cezanne go above and beyond for any requests or projects we have raised with them.

Pros

The user interface is easy to use and clear, with sensible headings making navigation simple. Like the fact the payroll module bolts on and is seamless, meaning we can successfully submit payroll on time and correctly each month.

Cons

Initial training was quite short meaning there was a level of self training to be undertaken, but the Cezanne team have always been supportive and responsive if we have had any queries.

Review Source

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