# Procura Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Procura Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/124533/Procura --- # Procura Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Procura ## What is Procura? Procura is the leading home health software for home and community service providers in Canada and Australia. If youre looking for a complete (and highly configurable) software package to automate, manage and grow your organization, you've found the answer. Procura provides the clinical, operational, and financial capabilities you need to deliver great care in an ever-changing landscape. Find out why Procura is rated #1 with a demo today. ## What is Procura used for? [Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Procura?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.alayacare.com&name=Procura) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Procura 4.2 (8) VS. [4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting Price Contact vendor Starting Price $295 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (8) Ease Of Use 4.5 (151) Value For Money 3.5 (4) Value For Money 4.4 (93) Customer Service 4.3 (7) Customer Service 4.6 (144) ## Procura alternatives [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (22)](https://www.capterra.com/p/182217/Home-Care-IT/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/124533/Procura/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Patient Records Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Time Tracking by Client 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track time worked per client Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Electronic Signature Digitally sign online documents Procura 8 features Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Digitally sign online documents Online portal where employees can access and track their own information Access software remotely via mobile devices Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Plan availability and assign specific time slots for tasks and resources Track time worked per client Get Advice We can help you find the software with the features you need. Features 4.1 (7) 4.1 Based on 7 reviews ## Pricing Value for money 3.5 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.5 (4) 3.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (7) 4.3 Based on 7 reviews ## User reviews Overall rating 4.2 Based on 8 reviews Filter by rating 5(2) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KS Karleen S. Human Resources Branch Manager Health, Wellness and Fitness ### "Say "YES" to Procura" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 10, 2024 Overall, my experience using Procura was productive. I used this software for over 10 years. Entering new employees had to be done manually, and was sometimes time consuming. However, when done, you had a very comprehensive employee profile. I worked in a high volume recruiting environment, onboarding 20+ employees on a weekly basis, so I was using Procura all day long. The platform is fairly user-friendly, and it was easy to search employees add/make changes to profile data, create/manage the employees schedule, add certifications, manage expiry dates and navigate through the screens with ease. Pros The Procura platform was straight forward and easy to navigate through the software. Adding new employees was very simple and straight forward. Cons There were limitations for report generation. The software was inflexible to download specific information for employee related reports. The implementation of the software took months to complete and involved our internal team and representatives from the software company. Switched from [GoldCare](https://www.capterra.com/p/248677/GoldCare/) Compliance, stability licensing and monitoring standpoint Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reasons for choosing Procura The platform was more efficient and appeared to be more stable for high usage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Angela D. CEO Health, Wellness and Fitness ### "This is a Procura review, not Alayacare. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 15, 2020 Procura has been very good for my needs as a therapy company. Pros Procura meets all my needs as a documentation tool and a billing tool. We do not use scheduling. Cons Font is too small. Some individual features should be changed....archiving of supervisors etc. Reasons for choosing Procura I only chose Procura because it had an ASP solution for a small health care provider. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Leslie B. Director, Home Care operations Health, Wellness and Fitness ### "Procura - Full tier Community Care software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 8, 2020 Moderate Pros Procura is a software package that manages the full scope of the Home Care business, from Client records, scheduling to HR and finance. Cons We struggle with speed of the software, it is so important to keep all out folks working anf working at capacity - the system slows down. Reasons for choosing Procura We have been using Procura for 16 years January 31, 2021 we have developed with Procura and we know its the best that's out there. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kathy S. Senior Clinical Informatics Analyst Hospital & Health Care ### "Procura Home Support Scheduling" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 3, 2020 Pros Overall configurability, concept of the Scheduling Genius helps promote client/employee service requirement matching and continuity of care. Cons The number of customs we required to make the software work for us. The lack of direction and assistance in creating a data migration plan for implementation, we are 2.5 years in and still working on script creation - only one site live. Having phones and schedules easily accessible to CHW's is an improvement and the geo coding and mileage tracking is a bonus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Matthew L. Owner Hospital & Health Care ### "The best relative option" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 14, 2016 After reviewing two dozen home care software systems Procura remains my first choice. The ability to customize data combined with fluid visit/schedule navigation make it a must for volume operations. That said, it is a dressed up dos program with a high learning curve. It is not designed for intuitive use and does little to assist in educating new users. Help documentation has improved but the system language is often confusing. Most importantly, the scheduling module is not a reflection of the scheduling process. The scheduling system creates a counterproductive and superficial perspective of the scheduling process and does little to support or explain employee resource logic. Despite the drawbacks, it remains one of the few viable options for high volume home care and should be considered by operations of any size if they can afford the entry cost. Pros Navigation This is one of their strongest selling points and cannot be understated. The learning curve of Procura is high but the accessibility and navigation for basic functions are immediately accessible and user focused. Static display panes vs pop-ups allow the user to develop muscle memory reactions and remove hover delay common in a cloud application. A consistent right click navigation and adjustment menu allows speedy access to related data across most working spaces. Excessive windows and poor window organization tools are a relatively small penalty although administrators will also have a high learning curve figuring out where dozens of separate maintenance settings are kept and how they relate to other modules. Customization Less important for smaller operations but crucial for government and larger employers; Procura shines in its ability to meet a wide variety of operating and reporting needs. Accessibility and report design could use significant attention but what you want is probably possible although you may have to pay to get it just the way you'd like. Cloud and Desktop accessible Cloud based is fine for smaller operations but for volume home care you need the speed and responsiveness of a desktop application. Most newer home care programs are cloud-based and would not be suitable for larger operations. Cons Cost and cost With a 20k+ startup cost, Procura is out of reach for most start-ups and smaller agencies. The monthly subscription and EVV costs are competitive so it's unfortunate that the barrier to entry makes it so inaccessible. Many comparable competitors have much lower startup fees; with newer systems often charging nothing. In small part, this cost is a reflection of the knowledge and time it takes someone from Procura to customize a new installation because the system is both robust and inaccessible. The second cost is the monthly fee per device for the mobile portal and point of care applications. The cost per month per caregiver has to be recouped from use and many employers faced with ever tighter margins will not pay for the monthly cost for part-time employees under a certain number of hours per week. Employers who choose this course of cost control are creating two communication channels with high hidden costs from miscommunication and change management that result as well as the potential culture impact between have's and have not's. It would be preferable if Procura would find a costing option that did not create a disincentive to consistent communication. Scheduling perspective Procura's scheduling perspective was undoubtedly very astute in many respects at one time. The search filters are individually toggled, accessible during decision making and are relatively robust. However, there are no effective tools for broad resource management and the tools for managing geography are meager which leaves the most challenging aspects of coordination with little support. Many client/caregiver needs you would wish to filter do not exist and the filter/requirements system suffers from maintenance and usability challenges. The lack of development in scheduling perspective and tools are a reflection of an industry problem that is not limited to Procura. There is little critical scheduling perspective industry-wide and unfortunately, most competitors are markedly worse. Reporting The reporting options in Procura are extensive, confounding and inaccessible. For broad operational info at the department level, there is probably a solution available. Many reports have dozens of checkboxes and multiple date ranges, quite a few of which conflict without providing user notification or removing options. Even if you do not select conflicting report options it may take some time and finessing to get the reports to provide the right information. Making use of the template function to save recurring reports and limiting users global report creation rights will save a lot of time and headaches. Custom reports can be created but require coding knowledge or at a cost from Procura. The lack of operational reports to assist with daily scheduling context is very disappointing and a crucial gap when trying to manage performance or communicate with scheduling from a place of mutual understanding. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NK Natasha K. Staffing Coordinator ### "Staffing Coordinator" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 29, 2015 From what I have experience with Procura it is a very easy to learn and it helps you to give an applicable performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Debra S. Hospital & Health Care ### "Procura Implementation and Use" 4.5 Overall Rating 4.5 4.5 Ease of Use 3.5 3.5 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2014 Pros I love the POC support we have with Lorraine. She has been so helpful and instrumental in our success! Also, the JIRA ticket support is excellent! The POC feature is great in that we can customize it to meet our needs. Cons The flow of reports is difficult. You can't seem to get just what you need without running a few reports and cross-referencing them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Hospital & Health Care ### "Procura Sofware Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2013 Pros This software is robust and can be developed to meet almost any need. It does everything from intake to discharge and integrates with most payroll and AR systems. Other systems stop at invoicing, but Procura manages AR as well. Procura does scheduling, payroll, and electronic billing very, very well. I have looked at a ton of different programs and Procura is by far the best. They have a great customer support team, and their development team is top notch. Cons Development to meet your specific business needs can be expensive. We are in several sates; as states change their requirements, we have to pay for additional development, which can be expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124533/Procura/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)