# LPT:One Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LPT:One Software - reviews, pricing plans, popular comparisons to other Library Automation products and more. Source: https://www.capterra.com/p/124536/LPT-One --- # LPT:One Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LPT:One ## What is LPT:One? On-premise & cloud-based solution for libraries that helps automate & control processes for releasing prints across windows & macOS. ## What is LPT:One used for? [Library Automation](https://www.capterra.com/library-automation-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LPT:One?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.envisionware.com&name=LPT:One) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LPT:One 3.9 (8) VS. [### OpenBiblio](https://www.capterra.com/p/214704/OpenBiblio/) [0.0](https://www.capterra.com/p/214704/OpenBiblio/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (8) Ease Of Use 0.0 (0) Value For Money 3.8 (6) Value For Money 0.0 (0) Customer Service 3.2 (6) Customer Service 0.0 (0) ## LPT:One alternatives Highest Rated [Polaris ILS](https://www.capterra.com/p/235000/Polaris-ILS/) [5.0 (1)](https://www.capterra.com/p/235000/Polaris-ILS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/235000/Polaris-ILS/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Church Libraries Caters to library management needs specific to churches Law Libraries Caters to library management needs specific to law Private Libraries Caters to library management needs specific to private libraries Public Libraries Caters to library management needs specific to public libraries School Libraries Caters to library management needs specific to school libraries LPT:One 5 features Caters to library management needs specific to churches Caters to library management needs specific to law Caters to library management needs specific to private libraries Caters to library management needs specific to public libraries Caters to library management needs specific to school libraries Features 3.6 (8) 3.6 Based on 8 reviews ## Pricing Value for money 3.8 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.8 (6) 3.8 Based on 6 reviews ## Support, customer service and training options Customer Service 3.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (6) 3.2 Based on 6 reviews ## User reviews Overall rating 3.9 Based on 8 reviews Filter by rating 5(3) 4(2) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent Amy M. Director Libraries ### "A Library Life Saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2020 We have a limited number of computer stations and not a huge staff. Having a system that keeps track of when a patron is using a station/for how long is wonderful. People aren't likely to argue with a computerized system, the program keeps track of their time, counts it down even and allows for extensions. All of this combined cuts down greatly on the amount of time that staff has to dedicate to this which frees us up to do more customer services duties. Pros Envisionware LPT: One saves hours of labor time for our small staff. Being able to manage the usage time of our patrons and public computers through this system not only saves on man hour's but also the headache of being the person to tell someone that their time is up. Cons We've experienced not real issues with the software other than a few small glitches that came about when we added more stations and experienced a building move. The Evnvisionware staff helped walk us through this though and everything was remedied. Reasons for choosing LPT:One Cost of the product and great customer service were definitely factors. Envisionware is good for a small budget and easy to contact for trouble shooting issues that might arise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rosemary M. Librarian Libraries ### "Easy Access and Little Troubleshooting" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 10, 2019 It frees up staff time to not have to be constantly printing items for people, or helping them with the printer, but that first step to access the print jobs is the most common question that we need to address. Pros It works consistently. I know that when patrons experience issues using the machines it is very likely to be user error, and not an error with the software. Cons The first step of the printing interface is not easily understood by patrons and it takes some time to respond after pressing "Release" Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Eli A. Systems Technician Libraries ### "Solid & Dependable" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 29, 2019 LPT:One saves our staff time and effort by automating a lot of the print release functionality when a member of the public prints from our public access computers. Pros It has been dependable & stable for years now. Its simple to use once setup and our patrons generally have no trouble navigating it. Cons The interface for both staff and the public is dated and feels (even if it doesn't actually function) clunky Reasons for choosing LPT:One Our director's prior positive experience with LPT:One and its cost advantage over other solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Deputy Director Libraries ### "Inexpensive printing solution that meets most needs" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 23, 2019 Pros LPT:One provides an interface that allows customers to print from library computers. It does that well once it's set up and configured. The interface is dated, but simple. Customers are able to pick it up quickly without a lot of problem. I've appreciated the recently added mobile printing feature. Cons The software has had pretty consistent hiccups. The software has not been significantly updated, in spite of changing hardware needs. This has resulted in various problems over the years. Also, the reporting on the software is nightmarish. If you want anything but the most basic data out of it, prepare for a headache. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Library Assistant Libraries ### "Interface Needs Update " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 25, 2018 I use LPT at my current job and it works great and gets the job done. I wouldn’t change software. The columns could use different colors to make reading information from a bunch of prints jobs easier. Pros I like the simple layout and easy to operate controls. Cons The UI desperately needs an update as it looks stuck in the early to mid 2000s Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robert W. President Computer & Network Security ### "Customer Service Nightmare" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 8, 2018 We have been a client for many years. Apparently they no longer value quality customer service. I am never asked what I think of the customer service I am provided. I gave them a month notice of a planned migration. Was provided inadequate instructions. Waited on hold for hours to be told I needed to pay for support although we have an annual maintenance contract. Contracted that additional support and am waiting days for delivery of the paid support. Can't even get it scheduled. No complaints with the software, customer service was good in the past. Pros Program functions as advertised once installed. Cons Install difficult, changes and additions require difficult install. Charge for support in addition to annual maintenance contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Hope C. Director Libraries ### "The software enables us to organize public printing and time on computers in the library. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2017 The ability to choose which job to print and how long patrons stay on their computers so others can take their turn. Pros LPT One works with our other management software without any problems. The software is very easy to set up and use. The features enable us to have patrons sign in on the public computers and is linked with our patron system to check for fines and expired cards. Cons Initial linking between my ILS and this software was a little complicated and time consuming, but customer service was very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Pete M. IT Manager Libraries ### "Poor Customer Support and couldn't get it to work in a large library system" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 11, 2016 We gave up trying to maintain 15 locations all with their own server. It may be ok for a small single site library, but not a library system. We ultimately went with SAM from Comprise Technologies and are very happy with their support, onsite services, easy of use and setup. Pros OK user interface Cons MS Access Database, no cross site support, too many servers to manage, limited support for printers, poor customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124536/LPT-One/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)