# Gendex VixWin Platinum Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gendex VixWin Platinum the right Dental Imaging solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124544/VixWin-Platinum/reviews --- Gendex VixWin Platinum 4.3 (9) [View alternatives](https://www.capterra.com/p/124544/VixWin-Platinum/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Gendex VixWin Platinum Ease of use 4.4 Customer Service 3.5 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Krista I. C. Dental Hygienist Medical Practice Used the software for: 2+ years ### "Basic dental mounts etc" December 1, 2020 4.0 Good-fair. It is easy to follow (not my favorite) and Pros VixWin is easy to use and navigate. It allows me to follow a "path" for when taking the full mouth series of xrays and I can always move and change the x-rays around if need be. There are options to view the "raw" image versus a more "sharp" image. You can play with the contrast when looking for interproximal decay. You can easily export images to the desktop to send to other offices (referrals, transfers out, etc). Cons There has been many instances where I have taken an image and it gets "lost" in the cloud or in a massive folder FULL of xrays. This usually entails me digging through the folder trying to find out which x-ray is suppose to belong in the patient's chart. It can be frustrating but after a long hard search, I usually find the missing xrays. Review Source VR Verified Reviewer Owner Hospital & Health Care Used the software for: 2+ years ### "VixWin" January 8, 2019 4.0 Pros The program was easy to use and navigate. It allows us to use Gendex sensors with Easy Dental and Dentrix. Fairly easy to upload photos onto templates. Cons Very basic functionality and lack of integration into such a mainstream office management program such as Dentrix. Uploading from a digital camera directly is slow due to only being able to upload a single image at a time, though uploading multiple photos from a network or hard drive is not a problem. Review Source VR Verified Reviewer Owner Hospital & Health Care Used the software for: 2+ years ### "Once a great program, now basically useless " January 15, 2019 3.0 Started out as a great program, but with no updates, it is now a useless piece of software. Look at some of the alternative software imaging systems out there. Pros Easy to view and read radiographs and images. Cons No updates to this system since we started using it. Technical support is useless. Many features no longer work with Windows 10 and Gendex is not planning any updates or upgrades. Review Source VR Verified Reviewer dentist Medical Practice Used the software for: 2+ years ### "VixWin The Pros and The Cons" August 17, 2018 4.0 I used it during several years and i liked it a lot. Strongly recommend. Pros This imaging software has it all. Has multiple options, and you can do almost everything in the image. Increase and decrease the contrast, the bright, saturation to increase the quality. Other thing that is a big pro is the fact that you can measure in your endos how many mm left to reach the apex. This feature helps a lot and save us time during our appointment. In each patient is easy to see the X-rays, once it is organized by tooth and it makes the search easier and faster. Cons Maybe the biggest con is that it's an heavy software and sometimes, if the hardware is not good enough it will become a bit slow. Besides that, only the learning curve, that is a bit slower than it should. Review Source AG Annie G. Insurance Co-Ordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Vixwin is Ecellent" January 13, 2024 5.0 Excellent tool to have for our dental office. Pros What I like most is that it is very easy to upload images, read them and transfer them to other files if necessary. Cons Sometimes the connection gets lost or the images don’t upload, but it’s usually internet or connection issues not having to do with Vixwin directly. Review Source Kevin C. Paraprofessional Education Management Used the software for: 2+ years ### "Not my favorite X-ray software but gets the job done!" November 17, 2020 4.0 Fair-- it is not my favorite and if I owned my own practice I would try to avoid it! Pros Although I work FT as a para, I do temp as a CDA and have come across many different softwares for X-rays. Overall vixwin is easy to use, has good mounts for taking bwx's, FMX's, PA's, PANO, etc., easy to navigate for printing X-rays, emailing X-rays. Cons One of the flaws I have come into contact with is "missing" X-rays. Sometimes an X-ray will go missing and we cannot find it! It can be very frustrating :-( Review Source SH Samantha H. office manager Hospital & Health Care Used the software for: 2+ years ### "Great Radiograph technolohy " February 27, 2020 5.0 Overall, great image quality and options to change view to better see bone/decay. Pros Ability to change hue and saturation to better view decay and/or any abnormalities on the images. Also able to customize mounts to have images in certain positions. Cons A lot of technological errors when using with Eaglesoft. Often slows down and/or has issues producing image after image is taken. Review Source CD Chantal D. owner Medical Practice Used the software for: 6-12 months ### "Happy User" March 2, 2023 5.0 happy and would recommend Pros This software is pretty user friendly and most staff are familiar with it because it is commonly used in dental offices. Cons saving images to send with referrals is not easy and they are low quality when "printed" Review Source SN Stephanie N. Manager Medical Devices Used the software for: 2+ years ### "Great Pano machine" September 25, 2018 5.0 Pros Pros: very easy to use and set up of their software is simple if you ever need to change the computer. Their instructions on how to use the machine are very simple. Cons Cons: I feel like their software can look very outdated (maybe it’s my fault since I haven’t updated their software) also, I don’t like the fact that you have to pay to do a lot of editing in their software. Review Source Similar Products Featured ## Related categories [Dental Imaging](https://www.capterra.com/dental-imaging-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.