VMware

VMware Service Manager

4 / 5 1 review


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

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About VMware Service Manager

Designed to automate ITSM providing integrated operations management, service catalog, change and incident management, and more.


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VMware Service Manager Features

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VMware Service Manager Reviews Recently Reviewed!


Capterra-loader

For any business size

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Pros:
- The software can be deployed for any business size.
- "Service catalog and workflow engine" of VMware Service Manager standardizes the provisioning and tracking processes.
- Can be used out of the box for a multiple types of businesses. This is important for me as a Consultant.
- Most companies are using other software, third party software besides VMWare and they need to be connected. VMware Server Manager has connectors for them.

Cons: A little limited because you need another software to audit and tack software licenses. However, price is very attractive.

Overall: Is not the first thing in the mind of my customers, however, it's a good product. Developed by VMware.