# Automation Anywhere Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Automation Anywhere Software - reviews, pricing plans, popular comparisons to other Robotic Process Automation products and more.

Source: https://www.capterra.com/p/124575/Web-Data-Extraction

---

# 

 Automation Anywhere Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Automation Anywhere

## What is Automation Anywhere?

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive, manual tasks, resulting in productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics.

## What is Automation Anywhere used for?

[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 194 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$9000

Usage Based, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Automation Anywhere?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.AutomationAnywhere.com&name=Automation Anywhere)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Automation Anywhere

4.4 (194)

VS.

[4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/)

Starting Price

$9000

Usage Based, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (194)

Ease Of Use

4.4 (233)

Value For Money

4.3 (169)

Value For Money

4.3 (179)

Customer Service

4.3 (170)

Customer Service

4.6 (175)

## Automation Anywhere alternatives

[4.5 (13,582)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

[4.4 (236)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

[Aiwozo](https://www.capterra.com/p/204713/AIwozo/)

[4.3 (93)](https://www.capterra.com/p/204713/AIwozo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/204713/AIwozo/)

Highest Rated

[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

[4.6 (721)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/)

Starting price

$420.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

[View all alternatives](https://www.capterra.com/p/124575/Web-Data-Extraction/alternatives/)

## FAQs about Automation Anywhere

Overview

### What problems does Automation Anywhere solve?

Automation Anywhere solves repetitive manual work such as data entry, report generation, invoice and form processing, email handling, and SAP, Excel, web, and PDF tasks. Operations, finance, HR, customer support, procurement, and IT teams benefit most by reducing errors, speeding turnaround, enabling 24/7 scheduled workflows, and freeing staff for higher-value decisions.

Answer based on 158 reviews

Overview

### Which roles and teams benefit most from Automation Anywhere?

Automation Anywhere is most used by RPA developers, software engineers, and IT teams that build and maintain bots for repetitive business processes. Consultants and business analysts use it to map workflows, design automations, and improve efficiency, while team leads and operations-focused roles rely on it to scale process accuracy and reduce manual work.

Answer based on 193 reviews

Overview

### What company size and industries is Automation Anywhere built for?

Automation Anywhere is built mainly for enterprises, which make up 60% of reviewers, with strongest adoption in Information Technology and Services at 59%. It supports companies across industries and also serves small businesses at 30% and midsize businesses at 10%, with additional use in Computer Software at 11% and Financial Services at 4%.

Answer based on 194 reviews

Features and Usability

### What are the key features of Automation Anywhere?

Automation Anywhere includes core RPA features like automation, process automation, bot development, and unattended scheduling. Differentiating capabilities include IQ Bot for OCR and document automation, MetaBot for reusable components, and drag-and-drop, code-free development. It also offers activity dashboards, API integrations, and role-based permissions for monitoring and control.

Answer based on 74 reviews

Integrations

### Which third-party tools and platforms does Automation Anywhere integrate with?

Automation Anywhere integrates with Microsoft Excel, Microsoft Outlook, Microsoft Azure, OneDrive, JD Edwards EnterpriseOne, Microsoft SQL Server, MySQL, and Oracle Database. Reviewer mentions also point to Gmail, while official catalog data adds Google Cloud. These integrations span email, cloud storage, databases, spreadsheets, and ERP workflows.

Answer based on 40 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Automation Anywhere?

Automation Anywhere offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Reviewers say beginners and nontechnical users can start quickly with tutorials and the visual interface, while admins, Control Room owners, and teams handling broader implementations usually need more time and structured training.

Answer based on 28 reviews

Getting Started and Support

### What customer support options does Automation Anywhere offer, and how do users rate the experience?

Automation Anywhere offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, responsive, and helpful for critical issues, with ticket turnaround sometimes within 24–48 hours. Some report weaker documentation, limited help content, and occasional slow follow-up.

Answer based on 51 reviews

Security

### How does Automation Anywhere handle data security and access control?

Automation Anywhere uses AES-256 encryption for data at rest, SSL/TLS for communications, role-based access control, and a credential vault that stores passwords as encrypted credentials. Reviewers describe security as strict and suitable for sensitive data, though some mention frequent dual authentication prompts and internet dependence for cloud-based use.

Answer based on 17 reviews

Bot development

### How easy is it to build bots in Automation Anywhere?

Automation Anywhere makes bot development approachable for many teams through drag-and-drop design, recorders, and prebuilt commands. Business users, IT teams, and enterprise departments often find it easier to create automations quickly, though complex apps, version migrations, custom coding limits, and some unstable features can make advanced development harder.

Answer based on 53 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Business Process Automation

4.6 (40)

50.00% of 40 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Code-free Development

4.3 (35)

45.71% of 35 reviewers that rated this feature as important or highly important

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Process Builder

4.3 (31)

35.48% of 31 reviewers that rated this feature as important or highly important

Outline and document business processes via step-by-step building blocks

AI/Machine Learning

4.1 (27)

25.93% of 27 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Reporting/Analytics

4.3 (22)

40.91% of 22 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Optical Character Recognition

4.4 (19)

36.84% of 19 reviewers that rated this feature as important or highly important

Ability to recognize printed or written text within digital images or scanned documents

Automation Anywhere 53 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Bots that work alongside humans on tasks that cannot be fully automated

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Alter the layout and content of reports

Import, collect, and capture data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Manage and store data in a database

Automated or logic-based workflows that assist in the creation of electronic documents

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Extract email addresses from multiple data sources

Intended to be used by online stores

Caters to sales teams

Automate repetitive tasks such as filling out information or creating certain types of forms

Ability of software to identify an image among other data

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Observe and track the demand, usage, progress or quality of a system, product, or user

Copy and paste test cases in order to use the same tests in different suites and plans

Manage and support multiple languages

Allows users to manage data from a number of sources

Process and analyze human language in text or audio form

Ability to recognize printed or written text within digital images or scanned documents

Allows developers to run the same test over and over again using different values

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Outline and document business processes via step-by-step building blocks

Monitor and manage manufacturing and production processes.

Visually identify, define, and map all details and relationships surrounding business process models and elements

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assess the performance and functionality of software by testing against predefined requirements and specifications

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Automate processes from start to finish without human assistance

Track revisions and updates made to files and navigate between different versions

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (194)

4.3

Based on 194 reviews

## Pricing

Value for money

4.3 (169)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/124575/Web-Data-Extraction/pricing/)

Basic

$9,000

Usage Based,Per Year

Value for money

4.3 (169)

4.3

Based on 169 reviews

## Integrations

[

Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (170)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (170)

4.3

Based on 170 reviews

## User reviews

Overall rating

4.4

Based on 194 reviews

Filter by rating

5(92)

4(90)

3(12)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NN

Nour N.

Tech and Security Consultant

Hospital & Health Care

### "Automation is the key to discovering vulnerabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 27, 2025

We used bots to automate security reviews, validate access permissions within the clinic, simulate information theft attacks, etc. This has helped us detect vulnerabilities and patterns of activity that may be suspicious. The bots take care of these simple, repetitive tasks, and the staff only has to look at the statistics and results.

Pros

Automation Anywhere is the software I consider secure and inviolable. It uses AES-256 encryption for data at rest and the essential SSL/TLS for communications. We handle sensitive information in the clinic, so we have to shield all patient data and medical records. Role-based access control is essential for me to work with my team and for each person to work at the security level that corresponds to them. This way, we avoid information leaks or security breaches. Bots sometimes fail, but they are indeed reliable allies that automate some tasks we have to do.

Cons

The price is high for small companies, and depending on the sector, it may be difficult for them to take advantage of the investment. The implementation was more complex than I thought, but it was worth it. Setting up the environments and training my team took me several weeks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Management Specialist

Information Technology and Services

### "Market Leader RPA"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 13, 2025

Overall experience is very good and it is adaptable to most of all the softwares.

Pros

It is very user friendly and with very less coding required to make a bot. Most of the things are done just by doing drag and drop and IQ bot for process mapping is a game changer.

Cons

It is a very vast software and it needs time to master it, but as soon we get the practical approach we can learn it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Moe Min S.

Automotive Service Engineer

Automotive

### "Real-Time Data Access Revolutionizes Automotive Service, But Complex Setup Poses Challenges"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2024

I have over 2 years experience with Automation Anywhere.

Pros

Automation Anywhere can streamline the integration of data from various sources, giving engineers real-time access to data from sensors, IoT devices.

Cons

Automation Anywhere is often involves complex and specialized tasks that require customization in AA workflows.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Mohamed E.

Team Leader Technical Services

Information Technology and Services

### "Non IT Persons Can Use IT and Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 25, 2024

I have one sentence about RPA (whatever you can do as a human RPA can do ). this Actuly what Automation anywhere can provide with the variety of tools , options and actions to achieve this.

Pros

The Platform for automating any process is very easy to use all based on drag and drop actions and you just need to define your parameters. like sending mail or open browsers also Excel Features in Action Panel contain a lot of features as well as Active Directory and Databases.

Cons

Need more enhancement about the Actions and customize the parameters for the actions to be more flexible. overall Automation Anywhere team keeps enhancing the process and the support team if they find unavailable action highlights to be added in the new releases

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Faisal R.

RPA Developer

Information Technology and Services

### "Point to be considered before going for Automation Anywhere"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 7, 2023

Pros

The UI is so simple to use and most of the tools available to perform operations .OCR works well.IQ is good option to work on paper data.

Cons

Few features are missing in comparison of other Automation tools.

Switched from

[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

The simpler UI

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jessica B.

ACCOUNT MANAGER

Consumer Goods

### "A great tool to have!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 7, 2023

Pros

I do like how we can manage data, and automate lots of work processes.

Cons

I do have coworkers that frequently need assistance with various aspects, and require lots of training in order to use the program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Rodrigo R.

Desarrollador

Program Development

### "Software para rpa"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 29, 2023

Pros

La manera del desarrollo se vuelve muy intuitivo, convirtiéndose en una gran herramienta para la automatización de procesos largos

Cons

Aun le faltan algunas actualizaciones para que se pueda interactuar de mejor manera

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JO

Jorge Octavio L.

solution architect

Management Consulting

### "Review AutomationAnywhere"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 25, 2023

a un cliente se le desarrollo un robotque automatiza sus conciliaciones diarias por medio de autoamtion anywhere

Pros

la arquitectura de autoamtion anywhere como herramienta de rpa es buena ,y su control room es lo que me ha gustado mas

Cons

principalmente la v11 que estaba muy limitado al no poder utilizar gran variedad de lenguajes de progamaciónunicamente vbs , java.

Reasons for choosing Automation Anywhere

lo solicitó el cliente

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Luis Javier R.

Lider Tecnico RPA

Management Consulting

### "Automation Anywhere 360 2023 "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2023

Despues de trabajar 4 años con AA siento que es la mejor herramienta de la actualidad para poder hacer proyectos de RPA ya que tiene todo lo necesario para hacer cualquier actividad y se estan actualizando para generar mas impacto en el tema de inteligencia artificial.

Pros

La herramienta es fácil de usa para empresas grandes y pequeñas, es intuitivo y tienes que saber sobre lógica básica para poder crear tu primer robot, ya con las buenas practicas se pueden hacer proyectos mas completos.

Cons

Las cotizaciones para usuarios creadore y corredores pueden llegar a ser caras, pero vale la pena

Alternatives considered

[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)

Reasons for choosing Automation Anywhere

Interfaz intuitiva y facilidad de uso para personas sin tanto conocimiento de programacion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Teacher

Education Management

### "Making Easier"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 9, 2023

It's like having an extra pair of hands to assist us, especially during busy periods. The time and effort it has saved us have allowed us to focus on more important aspects of our work – like engaging with our students and crafting meaningful lesson plans. I've seen my fellow teachers and staff members breathe a sigh of relief as they watch tasks that used to eat up hours being completed automatically.

Pros

Automation Anywhere has been a real game-changer in simplifying our daily tasks. One thing I loved was how it took the repetitive, time-consuming chores off our hands. It's like having a helping hand that never gets tired! The drag-and-drop interface made it surprisingly easy to create automation workflows, even for someone like me who's not a tech whiz. Plus, the ability to automate tasks across various software and applications saved us heaps of time.

Cons

While Automation Anywhere has been a great addition to our toolkit, it's not without its quirks. One thing that gave me a bit of trouble was the learning curve. Understanding all the features and options took some effort. Also, there were times when the automation workflows needed a bit of tweaking to work seamlessly with certain software. And, of course, there's the inevitable fear of something going wrong with automation – a glitch or hiccup that needs troubleshooting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/124575/Web-Data-Extraction/reviews/)

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Popular comparisons

[Microsoft Power Automate vs Automation Anywhere](https://www.capterra.com/compare/124575-227210/Web-Data-Extraction-vs-Microsoft-Power-Automate)

[UiPath vs Automation Anywhere](https://www.capterra.com/compare/124575-135186/Web-Data-Extraction-vs-UiPath-Robotic-Process-Automation)