--- title: "Automation Anywhere Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Automation Anywhere Software - reviews, pricing plans, popular comparisons to other Robotic Process Automation products and more." source_url: "https://www.capterra.com/p/124575/Web-Data-Extraction/" page_type: "product" language: "en" publication_date: "2026-10-29" --- # Automation Anywhere Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Automation Anywhere ## What is Automation Anywhere? Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive, manual tasks, resulting in productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics. ## What is Automation Anywhere used for? [Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 195 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $9000 Usage Based, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Automation Anywhere?[Manage this product listing](https://www.g2.com/products/automation-anywhere-agentic-process-automation/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Automation Anywhere 4.4 (195) VS. [4.6 (86)](https://www.capterra.com/p/148729/Workato/reviews/) Starting Price $9000 Usage Based, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (195) Ease Of Use 4.4 (236) Value For Money 4.3 (170) Value For Money 4.3 (182) Customer Service 4.3 (171) Customer Service 4.6 (177) ## Automation Anywhere alternatives [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) [4.4 (239)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [4.6 (723)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/) Starting price $420.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [BizteX robop](https://www.capterra.com/p/10016485/BizteX-robop/) [4.3 (12)](https://www.capterra.com/p/10016485/BizteX-robop/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016485/BizteX-robop/) Highest Rated [Apify Custom Web Scraping & RPA Solutions](https://www.capterra.com/p/150854/Apify/) [4.8 (615)](https://www.capterra.com/p/150854/Apify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150854/Apify/) [View all alternatives](https://www.capterra.com/p/124575/Web-Data-Extraction/alternatives/) ## FAQs about Automation Anywhere Overview ### What problems does Automation Anywhere solve? Automation Anywhere solves repetitive, rules-based work such as data entry, form completion, invoice and document extraction, report creation, email delivery, and updates across web, desktop, SAP, CRM, and spreadsheet systems. Operations, finance, procurement, customer support, HR, and IT teams benefit by scheduling bots to handle high-volume tasks, reduce typing errors, and route staff toward exception handling and higher-value decisions. Answer based on 157 reviews Overview ### Which roles and teams benefit most from Automation Anywhere? Automation Anywhere is most used by RPA developers, software engineers, and automation engineers who build and maintain bots for repetitive business processes. Consultants and business analysts map client workflows, identify automation opportunities, and support deployments. Team leads and systems engineers oversee bot operations, integrations, access controls, and delivery across automation programs. Answer based on 194 reviews Overview ### What company size and industries is Automation Anywhere built for? Automation Anywhere supports companies across industries, primarily enterprises in Information Technology and Services (59% each), for automating business and IT processes. Reviewer data also includes small businesses (30%) and midsize businesses (10%). Computer Software represents 11% of reviewers, while Accounting accounts for 4%. Answer based on 195 reviews Features and Usability ### What are the key features of Automation Anywhere? Automation Anywhere includes business process automation for handling repetitive workflows, with attended and unattended automation options. Its code-free development and Process Builder support drag-and-drop bot creation, while IQ Bot, AI/Machine Learning, and optical character recognition help process documents and extract data. Reporting/analytics provides real-time bot performance and data-use insights. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does Automation Anywhere integrate with? Automation Anywhere integrates with Microsoft Excel and Microsoft Outlook for spreadsheet and email-related automation, while its catalog includes Google Cloud and Microsoft Azure. Reviewer mentions also reference Active Directory, SharePoint, Citrix, and AWS in automation workflows, covering enterprise data, cloud, identity, and application environments. Answer based on 40 reviews Getting Started and Support ### How easy is it to onboard and train a team on Automation Anywhere? Automation Anywhere offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that beginners and nontechnical users can learn basic bot development quickly through tutorials and a user-friendly interface. Developers, administrators, and teams configuring Control Room environments need more time to master features, deployments, and complex workflows. Answer based on 28 reviews Getting Started and Support ### What customer support options does Automation Anywhere offer, and how do users rate the experience? Automation Anywhere offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, helpful, and knowledgeable, with tickets answered within hours or one to two days. However, some report incomplete documentation, limited community activity, and delayed responses for certain requests. Answer based on 52 reviews Security ### How does Automation Anywhere handle data security and access control? Automation Anywhere uses AES-256 encryption for data at rest, SSL/TLS for communications, role-based access control, and a credential vault that stores encrypted credentials. Reviewers also mention dual authentication at login. Its cloud-based deployment requires endpoints to be connected to the internet, and some users find repeated dual-authentication prompts inconvenient. Answer based on 17 reviews Bot development ### How easy is it to build bots with Automation Anywhere? Automation Anywhere makes bot development accessible through visual workflows, drag-and-drop commands, recorders, and low-code options. Business teams and developers use it for forms, spreadsheets, security checks, and cross-department processes. Some users report bot failures, slower runs on large data sets, and migration or stability issues with newer platform versions. Answer based on 54 reviews ## Features AI summary Based on 558 Robotic Process Automation reviews Capterra data shows that buyers of Robotic Process Automation rank the following features as their top priorities: - **Rules-Based Workflow** (**83%** of reviewers rated this feature as critical) - **Real-Time Data** (**75%**) - **Third-Party Integrations** (**52%**) Automation Anywhere supports all three of the features reviewers rate most highly: **Rules-Based Workflow**, **Real-Time Data**, and **Third-Party Integrations**. Together, these capabilities help businesses automate repeatable processes, connect workflows across other systems, and act on current information faster, allowing teams to improve accuracy, reduce manual work, and keep operations moving efficiently. Rules-Based Workflow 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Real-Time Data 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Receive data and information in real time Third-Party Integrations 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Business Process Automation 4.6 (40) 50.00% of 40 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Workflow Management 4.4 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Code-free Development 4.3 (36) 47.22% of 36 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Automation Anywhere 53 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Attended Automation: Bots that work alongside humans on tasks that cannot be fully automated - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Address Extraction: Extract email addresses from multiple data sources - For eCommerce: Intended to be used by online stores - For Sales Teams/Organizations: Caters to sales teams - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Image Recognition: Ability of software to identify an image among other data - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Move & Copy: Copy and paste test cases in order to use the same tests in different suites and plans - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Parameterized Testing: Allows developers to run the same test over and over again using different values - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Process Builder: Outline and document business processes via step-by-step building blocks - Process Control: Monitor and manage manufacturing and production processes. - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements-Based Testing: Assess the performance and functionality of software by testing against predefined requirements and specifications - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unattended Automation: Automate processes from start to finish without human assistance - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (195) 4.3 Based on 195 reviews ## Pricing Value for money 4.3 (170) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/124575/Web-Data-Extraction/pricing/) Basic $9,000 Usage Based,Per Year Value for money 4.3 (170) 4.3 Based on 170 reviews ## Integrations [ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (171) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (171) 4.3 Based on 171 reviews ## User reviews Overall rating 4.4 Based on 195 reviews Filter by rating 5(93) 4(90) 3(12) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Developer Computer Software ### "Reliable tool for Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2026 Overall experience with AA has been positive. I have used it around 2yrs for builidng and support automation solutions for different business processes. It is easy to create bots , automate repitive task and imporve the process effiiciency. The platform offers many userful features , including document processing i.e DA , Agentic AI for agent creations.Although, there are few challenges with platform , it is reliable and powerful RPA plaform. I would recommend AA to organizations that want to reduce manual work and improve productivity. Pros A360 is easy to learn and helps automate repetitive tasks, which saves lot of time nd effort. It had a simple ineterface and building bots is straight forward with drag and drop actions. Supprots many applications and integrates well with different systems. The DA(Document Automation) is powerfull which helps in retrieving the values from the documnets. The new AI features area also useful for handling business processes. Overall it is used to imporve productivity and reduce manual work. Its a value for money product. Also the customer support is excellent and they usually responds to queries within minutes or few hrs depending on the severity. Cons Sometimes the platform can be slow when working with large automation projects. Debugging complex workflows can take time. Sometimes the DA\[Document extraction\] ocr's cannot extract the documnets like if its gets tilted. Also there are minor bugs within the platoform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NN Nour N. Tech and Security Consultant Hospital & Health Care ### "Automation is the key to discovering vulnerabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 27, 2025 We used bots to automate security reviews, validate access permissions within the clinic, simulate information theft attacks, etc. This has helped us detect vulnerabilities and patterns of activity that may be suspicious. The bots take care of these simple, repetitive tasks, and the staff only has to look at the statistics and results. Pros Automation Anywhere is the software I consider secure and inviolable. It uses AES-256 encryption for data at rest and the essential SSL/TLS for communications. We handle sensitive information in the clinic, so we have to shield all patient data and medical records. Role-based access control is essential for me to work with my team and for each person to work at the security level that corresponds to them. This way, we avoid information leaks or security breaches. Bots sometimes fail, but they are indeed reliable allies that automate some tasks we have to do. Cons The price is high for small companies, and depending on the sector, it may be difficult for them to take advantage of the investment. The implementation was more complex than I thought, but it was worth it. Setting up the environments and training my team took me several weeks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Account Management Specialist Information Technology and Services ### "Market Leader RPA" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 13, 2025 Overall experience is very good and it is adaptable to most of all the softwares. Pros It is very user friendly and with very less coding required to make a bot. Most of the things are done just by doing drag and drop and IQ bot for process mapping is a game changer. Cons It is a very vast software and it needs time to master it, but as soon we get the practical approach we can learn it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Moe Min S. Automotive Service Engineer Automotive ### "Real-Time Data Access Revolutionizes Automotive Service, But Complex Setup Poses Challenges" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2024 I have over 2 years experience with Automation Anywhere. Pros Automation Anywhere can streamline the integration of data from various sources, giving engineers real-time access to data from sensors, IoT devices. Cons Automation Anywhere is often involves complex and specialized tasks that require customization in AA workflows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Mohamed E. Team Leader Technical Services Information Technology and Services ### "Non IT Persons Can Use IT and Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 25, 2024 I have one sentence about RPA (whatever you can do as a human RPA can do ). this Actuly what Automation anywhere can provide with the variety of tools , options and actions to achieve this. Pros The Platform for automating any process is very easy to use all based on drag and drop actions and you just need to define your parameters. like sending mail or open browsers also Excel Features in Action Panel contain a lot of features as well as Active Directory and Databases. Cons Need more enhancement about the Actions and customize the parameters for the actions to be more flexible. overall Automation Anywhere team keeps enhancing the process and the support team if they find unavailable action highlights to be added in the new releases Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Faisal R. RPA Developer Information Technology and Services ### "Point to be considered before going for Automation Anywhere" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 7, 2023 Pros The UI is so simple to use and most of the tools available to perform operations .OCR works well.IQ is good option to work on paper data. Cons Few features are missing in comparison of other Automation tools. Switched from [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) The simpler UI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jessica B. ACCOUNT MANAGER Consumer Goods ### "A great tool to have!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 7, 2023 Pros I do like how we can manage data, and automate lots of work processes. Cons I do have coworkers that frequently need assistance with various aspects, and require lots of training in order to use the program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rodrigo R. Desarrollador Program Development ### "Software para rpa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 29, 2023 Pros La manera del desarrollo se vuelve muy intuitivo, convirtiéndose en una gran herramienta para la automatización de procesos largos Cons Aun le faltan algunas actualizaciones para que se pueda interactuar de mejor manera Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO Jorge Octavio L. solution architect Management Consulting ### "Review AutomationAnywhere" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 25, 2023 a un cliente se le desarrollo un robotque automatiza sus conciliaciones diarias por medio de autoamtion anywhere Pros la arquitectura de autoamtion anywhere como herramienta de rpa es buena ,y su control room es lo que me ha gustado mas Cons principalmente la v11 que estaba muy limitado al no poder utilizar gran variedad de lenguajes de progamaciónunicamente vbs , java. Reasons for choosing Automation Anywhere lo solicitó el cliente Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LJ Luis Javier R. Lider Tecnico RPA Management Consulting ### "Automation Anywhere 360 2023 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2023 Despues de trabajar 4 años con AA siento que es la mejor herramienta de la actualidad para poder hacer proyectos de RPA ya que tiene todo lo necesario para hacer cualquier actividad y se estan actualizando para generar mas impacto en el tema de inteligencia artificial. Pros La herramienta es fácil de usa para empresas grandes y pequeñas, es intuitivo y tienes que saber sobre lógica básica para poder crear tu primer robot, ya con las buenas practicas se pueden hacer proyectos mas completos. Cons Las cotizaciones para usuarios creadore y corredores pueden llegar a ser caras, pero vale la pena Alternatives considered [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Reasons for choosing Automation Anywhere Interfaz intuitiva y facilidad de uso para personas sin tanto conocimiento de programacion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124575/Web-Data-Extraction/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Power Automate vs Automation Anywhere](https://www.capterra.com/compare/124575-227210/Web-Data-Extraction-vs-Microsoft-Power-Automate)[UiPath vs Automation Anywhere](https://www.capterra.com/compare/124575-135186/Web-Data-Extraction-vs-UiPath-Robotic-Process-Automation) [Apify Custom Web Scraping & RPA Solutions vs Automation Anywhere](https://www.capterra.com/compare/124575-150854/Web-Data-Extraction-vs-Apify)[Bizagi vs Automation Anywhere](https://www.capterra.com/compare/124575-127621/Web-Data-Extraction-vs-BPM-Suite)