--- title: "RingCentral Video Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RingCentral Video Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more." source_url: "https://www.capterra.com/p/124580/RingCentral-Meetings/" page_type: "product" language: "en" --- # RingCentral Video Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RingCentral Video ## What is RingCentral Video? RingCentral Video is a modern online meetings experience powered by the market-leading RingCentral unified communications platform. It combines high-quality video, audio, screen sharing, and team messaging into a collaborative online meeting hub that sparks conversations and fuels ideas anytime, anywhere, on any device. ## What is RingCentral Video used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 394 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 4% Pros & cons Streamlined team collaboration tools Integrated team communication platform Frequent connectivity and stability problems Starting price $24.99 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Video Conferencing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RingCentral Video?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ringcentral.com/&name=RingCentral Video) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RingCentral Video 4.4 (394) VS. [4.6 (5,302)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $24.99 Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (390) Ease Of Use 4.7 (11,075) Value For Money 4.4 (245) Value For Money 4.5 (6,802) Customer Service 4.3 (267) Customer Service 4.6 (6,555) ## RingCentral Video alternatives [4.5 (13,619)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,098)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,156)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,421)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/124580/RingCentral-Meetings/alternatives/) ## FAQs about RingCentral Video Overview ### What problems does RingCentral Video solve? RingCentral Video helps teams eliminate scattered communication, slow file handoffs, and inefficient remote troubleshooting by combining messaging, meetings, screen sharing, recordings, and task coordination in one place. Remote teams, customer support, HR, sales, trainers, and project-based departments benefit most from faster decisions, clearer follow-up, and easier cross-location collaboration. Answer based on 151 reviews Overview ### Which roles and teams benefit most from RingCentral Video? RingCentral Video is most used by business owners, executives, project managers, account teams, and IT leaders who need reliable virtual meetings and fast communication. Operations and administrative staff use it to coordinate schedules and internal updates, while client-facing teams and engineers support collaboration, presentations, and cross-functional decision-making. Answer based on 361 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is RingCentral Video built for? RingCentral Video is for companies of any size, but it is used most by small businesses at 73%, followed by midsize businesses at 18% and enterprises at 9%. Its strongest industry presence is in Computer Software at 12%, with Information Technology and Services and Marketing and Advertising each at 7%. Answer based on 394 reviews Features and Usability ### What are the key features of RingCentral Video? RingCentral Video includes core meeting tools like video conferencing, screen sharing, scheduling, and audio/video recording. Reviewers also highlight team collaboration features such as chat/messaging and file sharing, plus differentiators tied to RingCentral’s phone system, including VoIP calls, call transfer, and mobile access for joining meetings from almost any device. Answer based on 150 reviews Overview ### How well does RingCentral Video work for business meetings? RingCentral Video works well for everyday business meetings with clear calling, simple scheduling, and useful screen sharing across desktop, web, and mobile. Small business teams, remote staff, and client-facing users like the all-in-one phone and messaging setup, though some report call drops, confusing windows, or reliability issues during heavier use. Answer based on 150 reviews Integrations ### Which third-party tools and platforms does RingCentral Video integrate with? RingCentral Video integrates with Google Workspace, Salesforce Sales Cloud, RingCX, Slack, and RingEX. Reviewer mentions point most often to Google Workspace and Salesforce for reducing platform switching, click-to-call workflows, and customer follow-up records, while the catalog also shows communication and collaboration connections through Slack and RingEX. Answer based on 28 reviews Getting Started and Support ### Is RingCentral Video easy to set up and get started with? RingCentral Video offers a setup experience that feels manageable for many teams, especially when calendar sync and guided support are involved. Admins and larger organizations sometimes find installation, downloads, meeting IDs, and configuration menus more involved than expected, while outside guests may need extra help joining for the first time. Answer based on 65 reviews Getting Started and Support ### How easy is it to onboard and train a team on RingCentral Video? RingCentral Video is generally quick for teams to onboard, with live online sessions, webinars, and documentation available for training. Reviewers say most everyday users learn meetings, chat, and screen sharing quickly, while less technical users and admins may need more time to learn the layout, setup, and advanced features. Answer based on 21 reviews Getting Started and Support ### What customer support options does RingCentral Video offer, and how do users rate the experience? RingCentral Video offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as polite, patient, and responsive, with helpful follow-up. Some report difficulty reaching service, long hold times, slower replies, and unresolved technical issues, especially around connectivity. Answer based on 69 reviews ## Pros and Cons Streamlined team collaboration tools 95% positive reviews out of 37 Most reviewers find team collaboration simple, supporting remote teamwork, project organization, and ongoing group discussions. Delly S. Telemarketer, 11 - 50 employees. "RingCentral Video has been a great means of connecting directly with our prospects and team members." Frequent connectivity and stability problems 55% negative reviews out of 38 Some reviewers report connection issues, including dropped calls, freezing, and interruptions affecting meetings and communication. Integrated team communication platform 97% positive reviews out of 37 Most reviewers describe communication as seamless, with organized messaging and easy team interaction in one place. Efficient team file sharing 95% positive reviews out of 22 Most reviewers indicate file sharing is straightforward, allowing quick document exchange and collaborative project management. ## Features AI summary Based on 9,763 Video Conferencing reviews Capterra reviewers say these are the features buyers value most when choosing video conferencing software: - **Two-Way Audio & Video** (**65%** of reviewers rated this feature as critical) - **Chat/Messaging** (**64%**) - **Meeting Management** (**52%**) RingCentral Video supports all three top-priority features: **Two-Way Audio & Video**, **Chat/Messaging**, and **Meeting Management**. Together, these capabilities allow teams to hold clear virtual meetings, communicate in real time during sessions, and keep meetings organized with better scheduling and coordination, helping businesses improve collaboration and day-to-day communication. Chat/Messaging 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Meeting Management 3.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Two Way Audio & Video 4.1 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. Screen Sharing 4.1 (27) 55.56% of 27 reviewers that rated this feature as important or highly important Digitally share screen view with others Mobile Access 4.2 (31) 77.42% of 31 reviewers that rated this feature as important or highly important Access software remotely via mobile devices RingCentral Video 53 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Ability to make voice calls within the system Record audio or import/upload audio files Record audio and/or video Indication whether a resource is available or protected from allocation Group collaboration to solve ideas in a productive and concentrated manner. Sub-room created within virtual meeting/class Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Share screens of either your computer's desktop or your browser tab with another computer Store, manage, and track all electronic documents in a centralized location Participants can alert the host if they have a question when they are muted Manage, store and organize emails within the system or via third-party apps Convert data into a code for security Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Communicate using messages within the system Access software remotely via mobile devices An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Send messages to selected individual(s) from the entire audience Share your screen with a third party to enable them to see what changes/actions are being performed as they happen Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Save a screenshot of your desktop as an image Record and save a video file of what is happening on a computer screen Digitally share screen view with others Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Record and playback video calls Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Allows users to view videos without downloading media files Allows multiple users to simultaneously annotate on a digital whiteboard Get Advice We can help you find the software with the features you need. Features 4.3 (343) 4.3 Based on 343 reviews ## Pricing Value for money 4.4 (245) Free Trial Free Version Basic $24.99 Per Month Value for money 4.4 (245) 4.4 Based on 245 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (267) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (267) 4.3 Based on 267 reviews ## User reviews Overall rating 4.4 Based on 394 reviews Filter by rating 5(240) 4(106) 3(34) 2(5) 1(9) Mentioned topic Sorted by most recent LC Louise C. Marketing Director Health, Wellness and Fitness ### "RingCentral Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 29, 2026 My overall experience with RingCentral Video has been positive. The platform provides a reliable and user-friendly solution for virtual meetings and team collaboration, with clear audio and video quality and useful features such as screen sharing and messaging integration. It has helped improve communication and productivity, making it a valuable tool for both internal meetings and client interactions. Pros What I liked most about RingCentral Video was its ease of use, reliable video and audio quality, and seamless integration with messaging and phone services in one platform. The ability to schedule meetings quickly, share screens effortlessly, and collaborate with team members in real time made communication more efficient and productive. Cons What I liked least about RingCentral Video was that occasional connectivity or audio/video quality issues could occur depending on internet stability. Some advanced features can also take time for new users to learn, and customization options for meetings may feel limited compared to some competing platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sera A. Realtor Real Estate ### "Daily use app for calls and videocalls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 I use the app on a daily basis and belive its an amazingly helpfull tool. The video conference calls are clear, costumer service is excellent, and everything is secure. Pros The product is exceptional, works well anywhere and always great reception. Clear messaging, audio and image. Value for the money is amazing Cons The program could use some configuration updating, for example on imaging and additional modern features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kendall C. Legal Assistant Law Practice ### "Great for Training Satellite Offices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 11, 2026 Overall, it is very easy for interoffice communications. You don't have to send a link or anything which is convenient. Can use your phone if your mic PC doesn't have a camera. Pros It makes remote training a breeze. It is very easy to hop on the camera and share your screen to show someone how to do something. Cons The headset/ mic setup isn't great. Other apps default to my headset but I always have to separately change my headset/mic settings for Ring Central. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jhovanny A. Receptionist- New Client Liaison Law Practice ### "All in one Communication app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 My overall experience is great! I really do enjoy this app. It is one of those apps where it simply integrates all forms of communication into one app in a seamless and modern fashion. Pros The largest overarching feature is its communication features. The application allows for the user to call, receive calls, track calls, transfer calls, save contacts and even block contacts. In itself it is great, but it excels in multiple user environments (like firms or offices). This allows for multiple calls to be received, communicated with and monitored. I also am pleased with the meeting like options; it integrates other popular features (such as scheduling or texting) in one app. Cons My least favorite feature by far is the bugs. I am currently struggling with my ring app not obeying my ring tone preferences. I also have experienced at times the ring not notifying me of calls on my screen (which is a great feature as well). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Carli N. Scheduler Wholesale ### "Helpful and reliable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 22, 2025 My overall experience with RingCentral is positive and well received. I would recommend to other companies needing communication services. Pros What I like most about ring central is it rarely ever runs into technology issues. C Video conferencing as well as meetings are very easy. Customer service is also quick with response. Cons I cannot think of anything at this time that I dislike about RingCentral. It helped our company connect and communicate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Samantha V. Senior Client Manager Marketing and Advertising ### "Overall I like it" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 13, 2025 Overall, RingCentral Video is a good platform for everyday business meetings, especially if you’re already using other RingCentral services. It’s straightforward to deploy and works well for most teams. However, occasional performance issues and less-responsive support can be frustrating at times. With a few refinements in reliability and interface design, it could easily compete with the top video-conferencing platforms. Pros RingCentral Video is easy to use and integrates smoothly with other tools like Google Workspace and Microsoft 365. The setup process is quick, and meetings are simple to join and manage. The video and audio quality are generally reliable on a good network, and it includes helpful features such as screen sharing, recording, and analytics for administrators. It’s convenient having video, phone, and messaging in one unified platform. Cons Performance can be inconsistent—video sometimes freezes or drops when network conditions aren’t ideal. The interface isn’t as polished as competitors like Zoom or Teams, and a few advanced features feel underdeveloped. Customer support can also be slow to respond, and pricing may feel high compared to similar tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Darby C. Account Executive Banking ### "Great for video and audio calls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 Overall experience has been great. It is comprehensive in terms of features and has high video and audio quality. It is easy to use for meetings in general and helps us to drive more sales within our organization. Pros RingCentral is easy to use and provides great quality video and audio. It also has integrations with Salesforce that allow us to streamline our sales efforts. We can also use its integration with Outlook to easily schedule meetings and follow-ups. Cons The interface in the RingCentral app can be clunky at times, but when you are used to using it, it is simple and easy to navigate. No issues, just could "look" better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jitae K. Sr.Devops Computer Software ### "Reliable choice for seamless meetings" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 Using RingCentral has been quite good overall. They delivers high quality video and audio, which makes our meetings smooth and effective. Setting up/joining meetings is straightforward as well as it has good integration with other tool. Pros They do have a quite good of robust features we need to set up meetings with the video quality. Also, the platform integrates smoothly with other tools we use. Cons I do not have any dislike of RingCentral Video. Just sometime little bit of glitch or connectivity issues on meetings but it happened very rarely. It could be issue from my side though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bonnie B. Lead Systems Analyst Non-Profit Organization Management ### "RingCentral Video: Unstable, Unreliable, and a Complete Disappointment" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 27, 2025 RC Video was incredibly frustrating to use. We quit immediately and moved video and chat to Teams as a result of RC's move to Video. We felt lied to through the Sales process, no one disclosing that the partnership with Zoom was coming to an end. Pros Honestly. If I'm 100% honest. Absolutely nothing. Cons We moved to RingCentral during the pandemic. When we joined, we were promised the ability to use RingCentral Meetings, a white label zoom. This is one of the main reasons we moved to RingCentral, was the stability and reliability of Zoom, while also having the contact center. RC Video is the most unstable platform I've ever used. It never got better. Low quality audio, low quality video. Constantly dropping. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) The whole org was not yet on Zoom, but many of our users were and we were looking for an all in one platform. We promised RingCentral Meetings, the white label Zoom product, and were lied to about its longevity. We were stuck with RC Video instead and thoroughly regretted our choice. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reasons for choosing RingCentral Video We wanted in all in one solution. Phone, texting, faxing, chatting, and video. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Ethan D. COO Events Services ### "Excellent Video Chat Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 19, 2025 Excellent! I would definitely recommend using the product and would suggest that they add new features to update it further Pros Video quality was top-notch and ease of use was very good Cons Sometimes it seems that you have trouble toggling between video and messaging Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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