--- title: "RingCentral Video Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RingCentral Video the right Video Conferencing solution for you? Explore 394 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124580/RingCentral-Meetings/reviews/" page_type: "reviews" language: "en" --- RingCentral Video 4.4 (394) [View alternatives](https://www.capterra.com/p/124580/RingCentral-Meetings/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of RingCentral Video Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews LC Louise C Marketing DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “The ability to schedule meetings quickly, share screens effortlessly, and collaborate with team members in real time made communication more efficient and productive.“ June 29, 2026 SV Samantha V Senior Client ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “Customer support can also be slow to respond, and pricing may feel high compared to similar tools.“ November 13, 2025 LC Louise C Marketing DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “It has helped improve communication and productivity, making it a valuable tool for both internal meetings and client interactions.“ June 29, 2026 Jhovanny A Receptionist- New Client LiaisonLaw Practice, 11 - 50 employeesUsed the software for: 1-2 years. “I am currently struggling with my ring app not obeying my ring tone preferences.“ December 26, 2025 Jhovanny A Receptionist- New Client LiaisonLaw Practice, 11 - 50 employeesUsed the software for: 1-2 years. “I also am pleased with the meeting like options; it integrates other popular features (such as scheduling or texting) in one app.“ December 26, 2025 NiHiL K VP, Technical SupportInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “It was very challenging the very first time I tried to join a scheduled meeting through RingCentral, it just doesn't connect either from the app or browser, had to log in from another device to get going.“ September 17, 2022 Sera A RealtorReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “The video conference calls are clear, costumer service is excellent, and everything is secure.“ February 12, 2026 LB Leila B Program ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “It doesn't have the pizazz of its competitors, so you risk looking outdated if you invite people to a RingCentral conference.“ February 28, 2023 ## Showing most helpful reviews Showing 1-25 of 394 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jhovanny A. Receptionist- New Client Liaison Law Practice Used the software for: 1-2 years ### "All in one Communication app" December 26, 2025 5.0 My overall experience is great! I really do enjoy this app. It is one of those apps where it simply integrates all forms of communication into one app in a seamless and modern fashion. Pros The largest overarching feature is its communication features. The application allows for the user to call, receive calls, track calls, transfer calls, save contacts and even block contacts. In itself it is great, but it excels in multiple user environments (like firms or offices). This allows for multiple calls to be received, communicated with and monitored. I also am pleased with the meeting like options; it integrates other popular features (such as scheduling or texting) in one app. Cons My least favorite feature by far is the bugs. I am currently struggling with my ring app not obeying my ring tone preferences. I also have experienced at times the ring not notifying me of calls on my screen (which is a great feature as well). Review Source VR Verified Reviewer Research Assistant II Education Management Used the software for: 1-2 years ### "RingCentral Meetings Review" December 16, 2019 5.0 My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project. Pros I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues. Cons What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable. Alternatives considered [Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) Reason for choosing RingCentral Video I guess we chose RingCentral meetings because of its video features. It works great especially during large meetings. You know who is speaking because the speaker's name appears on the screen. Also, it is easy for the admin to mute and unmute the participants. Review Source LC Louise C. Marketing Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "RingCentral Review" June 29, 2026 4.0 My overall experience with RingCentral Video has been positive. The platform provides a reliable and user-friendly solution for virtual meetings and team collaboration, with clear audio and video quality and useful features such as screen sharing and messaging integration. It has helped improve communication and productivity, making it a valuable tool for both internal meetings and client interactions. Pros What I liked most about RingCentral Video was its ease of use, reliable video and audio quality, and seamless integration with messaging and phone services in one platform. The ability to schedule meetings quickly, share screens effortlessly, and collaborate with team members in real time made communication more efficient and productive. Cons What I liked least about RingCentral Video was that occasional connectivity or audio/video quality issues could occur depending on internet stability. Some advanced features can also take time for new users to learn, and customization options for meetings may feel limited compared to some competing platforms. Review Source SV Samantha V. Senior Client Manager Marketing and Advertising Used the software for: 6-12 months ### "Overall I like it" November 13, 2025 3.0 Overall, RingCentral Video is a good platform for everyday business meetings, especially if you’re already using other RingCentral services. It’s straightforward to deploy and works well for most teams. However, occasional performance issues and less-responsive support can be frustrating at times. With a few refinements in reliability and interface design, it could easily compete with the top video-conferencing platforms. Pros RingCentral Video is easy to use and integrates smoothly with other tools like Google Workspace and Microsoft 365. The setup process is quick, and meetings are simple to join and manage. The video and audio quality are generally reliable on a good network, and it includes helpful features such as screen sharing, recording, and analytics for administrators. It’s convenient having video, phone, and messaging in one unified platform. Cons Performance can be inconsistent—video sometimes freezes or drops when network conditions aren’t ideal. The interface isn’t as polished as competitors like Zoom or Teams, and a few advanced features feel underdeveloped. Customer support can also be slow to respond, and pricing may feel high compared to similar tools. Review Source Sera A. Realtor Real Estate Used the software for: 2+ years ### "Daily use app for calls and videocalls" February 12, 2026 5.0 I use the app on a daily basis and belive its an amazingly helpfull tool. The video conference calls are clear, costumer service is excellent, and everything is secure. Pros The product is exceptional, works well anywhere and always great reception. Clear messaging, audio and image. Value for the money is amazing Cons The program could use some configuration updating, for example on imaging and additional modern features. Review Source BB Bonnie B. Lead Systems Analyst Non-Profit Organization Management Used the software for: 2+ years ### "RingCentral Video: Unstable, Unreliable, and a Complete Disappointment" February 27, 2025 1.0 RC Video was incredibly frustrating to use. We quit immediately and moved video and chat to Teams as a result of RC's move to Video. We felt lied to through the Sales process, no one disclosing that the partnership with Zoom was coming to an end. Pros Honestly. If I'm 100% honest. Absolutely nothing. Cons We moved to RingCentral during the pandemic. When we joined, we were promised the ability to use RingCentral Meetings, a white label zoom. This is one of the main reasons we moved to RingCentral, was the stability and reliability of Zoom, while also having the contact center. RC Video is the most unstable platform I've ever used. It never got better. Low quality audio, low quality video. Constantly dropping. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing RingCentral Video We wanted in all in one solution. Phone, texting, faxing, chatting, and video. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) The whole org was not yet on Zoom, but many of our users were and we were looking for an all in one platform. We promised RingCentral Meetings, the white label Zoom product, and were lied to about its longevity. We were stuck with RC Video instead and thoroughly regretted our choice. Review Source VR Verified Reviewer Assoc. Dir., Infrastructure E-Learning Used the software for: 2+ years ### "Not a big fan" March 2, 2021 2.0 Everyone knows Zoom, so RingCentral bundling that product with their VoIP services seems like a deal. It isn't in my opinion. The RingCentral client is clunky and has constant updates that need applied. They are replacing this with another internal tool, but, unless you have no other options, this would not be a top pick. Pros This comes bundled with VoIP subscriptions with RingCentral, it's Zoom - rebranded and with fewer features Cons Your participants must install a RingCentral Meetings client. Web participants have no features. Not an easy to use tool like Meet or Zoom. If all of your participants are using the same solution, then it isn't as frustrating. However, most people in the world prefer to use more common apps, and don't want to Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Was introduced as a "zoom" resold as RingCentral meetings. After about a year of frustration and forcing external participants to use an app they weren't comfortable with, we went back to Zoom and Google Meet. Review Source DC Darby C. Account Executive Banking Used the software for: 6-12 months ### "Great for video and audio calls" November 3, 2025 5.0 Overall experience has been great. It is comprehensive in terms of features and has high video and audio quality. It is easy to use for meetings in general and helps us to drive more sales within our organization. Pros RingCentral is easy to use and provides great quality video and audio. It also has integrations with Salesforce that allow us to streamline our sales efforts. We can also use its integration with Outlook to easily schedule meetings and follow-ups. Cons The interface in the RingCentral app can be clunky at times, but when you are used to using it, it is simple and easy to navigate. No issues, just could "look" better. Review Source JK Jitae K. Sr.Devops Computer Software Used the software for: 2+ years ### "Reliable choice for seamless meetings" October 3, 2025 4.0 Using RingCentral has been quite good overall. They delivers high quality video and audio, which makes our meetings smooth and effective. Setting up/joining meetings is straightforward as well as it has good integration with other tool. Pros They do have a quite good of robust features we need to set up meetings with the video quality. Also, the platform integrates smoothly with other tools we use. Cons I do not have any dislike of RingCentral Video. Just sometime little bit of glitch or connectivity issues on meetings but it happened very rarely. It could be issue from my side though. Review Source CN Carli N. Scheduler Wholesale Used the software for: 6-12 months ### "Helpful and reliable " November 22, 2025 5.0 My overall experience with RingCentral is positive and well received. I would recommend to other companies needing communication services. Pros What I like most about ring central is it rarely ever runs into technology issues. C Video conferencing as well as meetings are very easy. Customer service is also quick with response. Cons I cannot think of anything at this time that I dislike about RingCentral. It helped our company connect and communicate. Review Source SC Shailyn C. Insurance Advisor Insurance Used the software for: 6-12 months ### "Super Convenient " January 23, 2025 5.0 It's very easy to use and navigate, all employees can reach out to each other using this via chat or video. Pros Very helpful for larger companies. Everyone can connect with video or chat! Cons Occasionally have issues with hearing each other but I believe that has more to do with the internet connection. Review Source TC Timm C. Director of Media & Communications Religious Institutions Used the software for: 1-2 years ### " Glip is the most effective productivity tool I've ever used to date (despite its shortcomings)." September 13, 2017 4.0 See review. Pros Glip is an \[almost\] all-in-one, \[almost\] unified productivity tool takes a bunch of what I liked about Asana's task-management, and combines it with the instant messaging functionality of Slack. Glip makes team communication, collaboration, and task/project management as simple as instant messaging. Whereas Asana begins and revolves around task-management, Glip begins with conversation, which is a much more organic way to collaborate, I think. Glip excels in its instant messaging, which does more than just the usual chat. In addition to allowing users to easily communicate with their teams and co-workers, Glip's desktop app allows you to create and assign tasks, create and share (and annotate) notes and documents, schedule events, and attach files from your preferred cloud service...all through its instant messenger. Pretty snazzy. The mobile app is a significantly paired-down version of the desktop app, but again, it excels at instant messaging - very response, keeps you connected to your teams...just with less functionality. Overall, I definitely recommend Glip. Cons While there are a few things here and there that need to be addressed, it's Glip's calendar that hurts the experience for me. To put it simply - Glip's calendar is inadequate. More specifically, the calendar fails in its ability to effectively schedule recurring tasks and events. While it does allow for daily, weekly, monthly and yearly scheduling, it does not allow for more specific intervals. For example, our organization has an evening staff meeting on the 2nd Tuesday of every month - we can't schedule it Glip. As much as I want to use the Glip calendar personally, it's shortcomings force me to use the ever-faithful Google Calendar...which means, it's not really an all-in-one solution (which is supposed to be Glip's hook!). My suggestion to the Glip team is to look at what Google Calendar does as far as scheduling is concerned and copy it! As far as the mobile experience is concerned, my two biggest gripes are 1) the 7-day calendar (seriously, why?); and 2) the inability to sort/filter tasks. Aside from the above, it's just ok. As mentioned previously, it's definitely not as full-featured as the desktop app...but, since instant messaging is Glip's primary function, it does that trick just fine. Review Source TM Tom M. President & CEO Banking Used the software for: 2+ years ### "Excellent video conferencing platform" August 19, 2021 5.0 It's a good platform and reasonably priced. It was quick and easy to integrate into our organization (full disclosure: we were using RingCentral prior to really relying on the video conferencing function, so our team was already familiar with the system). Excellent option for small to mid-size businesses. Possibly larger businesses too, but I can't speak to that. Pros System was easy to use, and integrated well into our organization. We had previously engaged RingCentral for all our telephonic needs, so the learning curve was pretty flat. Nevertheless, it was an easy function to implement and roll out. Cons Occasionally the audio/video quality wasn't the best, but that might be more related to some of the rural areas we operate in, and the network capabilities that we are forced to deal with. Reason for choosing RingCentral Video It was a more reasonably priced platform, and RingCentral provided a system that was superior to what we had previously been using. Review Source KC Kyle C. Corporate Accounting Manager Food Production Used the software for: 2+ years ### "As a User" December 1, 2022 4.0 Overall it has been good with the meeting/conference portion working out great. Pros It was implemented right at the start of the pandemic and it did a great job filling the gap with everyone working remotely. Cons The biggest issue I have had is with answering calls. I will click on the button to answer maybe 6 times and still the call won't be answered sometimes, while other times it answers on the first click. Review Source VR Verified Reviewer Line Producer & Sysops Admin Computer Games Used the software for: 2+ years ### "A powerful free communication tool" February 11, 2021 4.0 Glip was a very nice tool for communication and file sharing. We rarely ran into any issues while using it. The web app is working fine but the windows client is not as responsive and updates were avoided since they created frustration for no reason. Pros Glip is completely free to use for chatting and sharing files. Glip offers a very well maintained solution for communication with a lot of options to organised said communications. It easy to add people outside your organisation and still being able to discuss and share with them. Cons It hasn't really evolved during the past 5 years. The plugins are very limited and there's not much documentation offered to explain how to use them. Calendar is not very advanced and not really good for team management Review Source Nathan R. Director, Management Information Systems Public Policy Used the software for: 1-2 years ### "Easy virtual meetings" December 18, 2018 4.0 For quick, impromptu meetings and how-to sessions, I love the simplicity of RingCentral Meetings. I use it all the time to show others how to accomplish a task with screen share. It's a big time saver and easy to use. Pros RingCentral Meetings offers easy meeting capability. There's nothing fancy here, but if your needs are modest, you can't ask for an easier solution. It integrates wonderfully with Outlook, allowing you to schedule meetings by clicking a button on the Outlook ribbon, and RingCentral Meetings loads all the information you and your participants will need to join (number, meeting URL, etc). Starting a meeting from the app is as easy as pushing a button, and the interface offers screen sharing, chatting, and whiteboarding. There is really nothing beyond that, but if that's all you need, it's simplicity will be welcome. Cons Figuring out which screen you are sharing can be challenging when you are using a multiple-monitor setup. And sometimes the app opens several windows with a meeting, causing confusion when trying to locate the meeting controls. Review Source Jose L. Frontend Developer Internet Used the software for: Less than 6 months ### "Another Cloud Meeting Software" April 3, 2019 5.0 My overall experience with RingCentral Meetings so far has been a good one. I haven't really had any complaints. Im hoping it will be improving a lot more in the future. Pros RingCentral Meetings is like an outdated version of Zoom Cloud Meetings because of course it was created by the same people of Zoom. I say it is outdated because with Zoom's new UI appearance, RingCentral looks just like the old zoom. It has the same features as Zoom. I use it when I have meetings with clients or when I teach class. I love it because it is easy to use, I can share the screen with everyone, and I can do many more. I do like the fact that, unlike Zoom Cloud Meetings, I am able to log into my Glimp account from any browser, and I don't necessarily have to download the Glimp application if I don't want to . Cons If I would change something about RingCentral Meetings, it would be to increase the time for the people who use free meetings, to make it unlimited. Another thing would be the to make the RingCentral Meetings application and Glimp app into just one application, so everything would be kept together, and there wouldn't be the need for two applications. Review Source VR Verified Reviewer IT Specialist Information Technology and Services Used the software for: 1-2 years ### "Glip also known as just RingCentral" December 19, 2018 4.0 We use Glip as a communications tool for multiple departments across our business. It has been a great tool for organizing our conversations by group and allowing us to keep a history of our conversations, which our previous chat program had a 10,000 message limit to the history shown. Pros We really enjoy using the built in gif search in Glip. It is a useful chat program that is easy to use. It helps us organize our conversations by group so that if our website developers are having a discussion about something, it does not get interrupted by the data teams conversation on a different topic. It has a phone app so you can stay connected to the chat group even while on the go, which is useful for after hour and weekend conversations. Cons One of the things I do not like about Glip is that the Windows notifications are sometimes delayed and do not come up for a minute or more. It is helpful to be able to see the notifications when I get a new message because I do not always have the tab with Glip open in my browser. Review Source JI Jarett I. Director of UW Financial Services Used the software for: 2+ years ### "Reliable Workplace Communication Solution" December 7, 2021 4.0 Pros Easy to use Screen sharing feature Reliable Cons Issues with screen sharing on one of my devices Review Source GB Glenn B. Inventory manager Retail Used the software for: 1-2 years ### "RingCentral review" May 30, 2024 5.0 Pros It allows me to go about my day knowing I can still communicate with staff and clients, even when I am not at my desk. Cons Nothing, I find RingCentral to be a great product Review Source BN Brandon N. SEO Manager Marketing and Advertising Used the software for: Less than 6 months ### "Chintzy Video Chat Platform" December 11, 2022 2.0 Pros The pros include easy set up. I am trying to figure out more but they really don't come to mind. Cons It's clunky. Video drops a lot. It sucks up a lot of bandwidth so having multiple large programs open at once will cause issues. Notifications don't come through. Honestly, there are just better video conferencing programs out there. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) We thought it might be better Review Source Jesus P. CEO/President Used the software for: 1-2 years ### "Good Startup Team Collaboration Tool" April 24, 2018 5.0 Pros If you have a small, startup business, and you need an easy way to communicate with other team members in one place, Glip can help. It's recent integration with RingCentral is helpful as well. Cons Tech challenged employees take longer to acclimate to Glip. When you create teams or conversations, you can't easily remove employees from them. Instead, you need to start new groups and hope no one bumps the old conversation. Has Zapier integration, but could use more hooks to allow communication with other Zaps. Review Source NS Nichol S. Recruiter Banking Used the software for: 1-2 years ### "Easy product to use" July 20, 2022 5.0 Great program! Pros I love how user-friendly this product is. Cons I haven't noticed any features that are missing. Review Source Camille B. Associate Director Used the software for: 2+ years ### "Gets the Job Done Well" April 26, 2018 4.0 Easy to use, convenient for conference calls and sharing screens Pros I don't pay the invoice, I've never needed customer service, and I rarely use video. That being said, I don't think I've ever had a technical issue with RingCentral. It's great for screensharing and conference calls, signal is fantastic. In fact, I downloaded the RingCentral apps for my laptop and iPhone so I can use them remotely. Very convenient! Cons The UX is a bit clunky. Sometimes RingCentral creates multiple windows and goes fullscreen, and it takes more than a couple clicks to get things formatted how you want them. Exiting meetings isn't entirely intuitive either. With a few UX edits, I think this tool would be stellar! Review Source Leo J. Ember developer via Toptal Legal Services Used the software for: 2+ years ### "Glip is a great alternative for slack" November 1, 2017 4.0 Pros A lot of built in things. Think of it as Slack more oriented business and project management. Calendar, task tracking, collaborative document edition, you name it ... all in one place. Cons Could we please have code highlighting or verbatim in the chat? A bit more of support for IT project management would be great! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.