# RingCentral Video Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RingCentral Video the right Video Conferencing solution for you? Explore 393 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124580/RingCentral-Meetings/reviews --- RingCentral Video 4.4 (393) [View alternatives](https://www.capterra.com/p/124580/RingCentral-Meetings/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RingCentral Video Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Jhovanny A Receptionist- New Client LiaisonLaw Practice, 11 - 50 employeesUsed the software for: 1-2 years. “I also am pleased with the meeting like options; it integrates other popular features (such as scheduling or texting) in one app.“ December 26, 2025 Jhovanny A Receptionist- New Client LiaisonLaw Practice, 11 - 50 employeesUsed the software for: 1-2 years. “I am currently struggling with my ring app not obeying my ring tone preferences.“ December 26, 2025 Sera A RealtorReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “The video conference calls are clear, costumer service is excellent, and everything is secure.“ February 12, 2026 SV Samantha V Senior Client ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “Customer support can also be slow to respond, and pricing may feel high compared to similar tools.“ November 13, 2025 DC Darby C Account ExecutiveBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “We can also use its integration with Outlook to easily schedule meetings and follow-ups.“ November 3, 2025 NiHiL K VP, Technical SupportInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “It was very challenging the very first time I tried to join a scheduled meeting through RingCentral, it just doesn't connect either from the app or browser, had to log in from another device to get going.“ September 17, 2022 SV Samantha V Senior Client ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “Overall, RingCentral Video is a good platform for everyday business meetings, especially if you’re already using other RingCentral services.“ November 13, 2025 LB Leila B Program ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “It doesn't have the pizazz of its competitors, so you risk looking outdated if you invite people to a RingCentral conference.“ February 28, 2023 ## Showing most helpful reviews Showing 1-25 of 393 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jhovanny A. Receptionist- New Client Liaison Law Practice Used the software for: 1-2 years ### "All in one Communication app" December 26, 2025 5.0 My overall experience is great! I really do enjoy this app. It is one of those apps where it simply integrates all forms of communication into one app in a seamless and modern fashion. Pros The largest overarching feature is its communication features. The application allows for the user to call, receive calls, track calls, transfer calls, save contacts and even block contacts. In itself it is great, but it excels in multiple user environments (like firms or offices). This allows for multiple calls to be received, communicated with and monitored. I also am pleased with the meeting like options; it integrates other popular features (such as scheduling or texting) in one app. Cons My least favorite feature by far is the bugs. I am currently struggling with my ring app not obeying my ring tone preferences. I also have experienced at times the ring not notifying me of calls on my screen (which is a great feature as well). Review Source VR Verified Reviewer Research Assistant II Education Management Used the software for: 1-2 years ### "RingCentral Meetings Review" December 16, 2019 5.0 My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project. Pros I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues. Cons What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable. Alternatives considered [Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) Reason for choosing RingCentral Video I guess we chose RingCentral meetings because of its video features. It works great especially during large meetings. You know who is speaking because the speaker's name appears on the screen. Also, it is easy for the admin to mute and unmute the participants. Review Source SV Samantha V. Senior Client Manager Marketing and Advertising Used the software for: 6-12 months ### "Overall I like it" November 13, 2025 3.0 Overall, RingCentral Video is a good platform for everyday business meetings, especially if you’re already using other RingCentral services. It’s straightforward to deploy and works well for most teams. However, occasional performance issues and less-responsive support can be frustrating at times. With a few refinements in reliability and interface design, it could easily compete with the top video-conferencing platforms. Pros RingCentral Video is easy to use and integrates smoothly with other tools like Google Workspace and Microsoft 365. The setup process is quick, and meetings are simple to join and manage. The video and audio quality are generally reliable on a good network, and it includes helpful features such as screen sharing, recording, and analytics for administrators. It’s convenient having video, phone, and messaging in one unified platform. Cons Performance can be inconsistent—video sometimes freezes or drops when network conditions aren’t ideal. The interface isn’t as polished as competitors like Zoom or Teams, and a few advanced features feel underdeveloped. Customer support can also be slow to respond, and pricing may feel high compared to similar tools. Review Source Sera A. Realtor Real Estate Used the software for: 2+ years ### "Daily use app for calls and videocalls" February 12, 2026 5.0 I use the app on a daily basis and belive its an amazingly helpfull tool. The video conference calls are clear, costumer service is excellent, and everything is secure. Pros The product is exceptional, works well anywhere and always great reception. Clear messaging, audio and image. Value for the money is amazing Cons The program could use some configuration updating, for example on imaging and additional modern features. Review Source DC Darby C. Account Executive Banking Used the software for: 6-12 months ### "Great for video and audio calls" November 3, 2025 5.0 Overall experience has been great. It is comprehensive in terms of features and has high video and audio quality. It is easy to use for meetings in general and helps us to drive more sales within our organization. Pros RingCentral is easy to use and provides great quality video and audio. It also has integrations with Salesforce that allow us to streamline our sales efforts. We can also use its integration with Outlook to easily schedule meetings and follow-ups. Cons The interface in the RingCentral app can be clunky at times, but when you are used to using it, it is simple and easy to navigate. No issues, just could "look" better. Review Source BB Bonnie B. Lead Systems Analyst Non-Profit Organization Management Used the software for: 2+ years ### "RingCentral Video: Unstable, Unreliable, and a Complete Disappointment" February 27, 2025 1.0 RC Video was incredibly frustrating to use. We quit immediately and moved video and chat to Teams as a result of RC's move to Video. We felt lied to through the Sales process, no one disclosing that the partnership with Zoom was coming to an end. Pros Honestly. If I'm 100% honest. Absolutely nothing. Cons We moved to RingCentral during the pandemic. When we joined, we were promised the ability to use RingCentral Meetings, a white label zoom. This is one of the main reasons we moved to RingCentral, was the stability and reliability of Zoom, while also having the contact center. RC Video is the most unstable platform I've ever used. It never got better. Low quality audio, low quality video. Constantly dropping. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing RingCentral Video We wanted in all in one solution. Phone, texting, faxing, chatting, and video. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) The whole org was not yet on Zoom, but many of our users were and we were looking for an all in one platform. We promised RingCentral Meetings, the white label Zoom product, and were lied to about its longevity. We were stuck with RC Video instead and thoroughly regretted our choice. Review Source VR Verified Reviewer Assoc. Dir., Infrastructure E-Learning Used the software for: 2+ years ### "Not a big fan" March 2, 2021 2.0 Everyone knows Zoom, so RingCentral bundling that product with their VoIP services seems like a deal. It isn't in my opinion. The RingCentral client is clunky and has constant updates that need applied. They are replacing this with another internal tool, but, unless you have no other options, this would not be a top pick. Pros This comes bundled with VoIP subscriptions with RingCentral, it's Zoom - rebranded and with fewer features Cons Your participants must install a RingCentral Meetings client. Web participants have no features. Not an easy to use tool like Meet or Zoom. If all of your participants are using the same solution, then it isn't as frustrating. However, most people in the world prefer to use more common apps, and don't want to Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Was introduced as a "zoom" resold as RingCentral meetings. After about a year of frustration and forcing external participants to use an app they weren't comfortable with, we went back to Zoom and Google Meet. Review Source JK Jitae K. Sr.Devops Computer Software Used the software for: 2+ years ### "Reliable choice for seamless meetings" October 3, 2025 4.0 Using RingCentral has been quite good overall. They delivers high quality video and audio, which makes our meetings smooth and effective. Setting up/joining meetings is straightforward as well as it has good integration with other tool. Pros They do have a quite good of robust features we need to set up meetings with the video quality. Also, the platform integrates smoothly with other tools we use. Cons I do not have any dislike of RingCentral Video. Just sometime little bit of glitch or connectivity issues on meetings but it happened very rarely. It could be issue from my side though. Review Source CN Carli N. Scheduler Wholesale Used the software for: 6-12 months ### "Helpful and reliable " November 22, 2025 5.0 My overall experience with RingCentral is positive and well received. I would recommend to other companies needing communication services. Pros What I like most about ring central is it rarely ever runs into technology issues. C Video conferencing as well as meetings are very easy. Customer service is also quick with response. Cons I cannot think of anything at this time that I dislike about RingCentral. It helped our company connect and communicate. Review Source SC Shailyn C. Insurance Advisor Insurance Used the software for: 6-12 months ### "Super Convenient " January 23, 2025 5.0 It's very easy to use and navigate, all employees can reach out to each other using this via chat or video. Pros Very helpful for larger companies. Everyone can connect with video or chat! Cons Occasionally have issues with hearing each other but I believe that has more to do with the internet connection. Review Source ED Ethan D. COO Events Services Used the software for: 1-2 years ### "Excellent Video Chat Tool" February 19, 2025 4.0 Excellent! I would definitely recommend using the product and would suggest that they add new features to update it further Pros Video quality was top-notch and ease of use was very good Cons Sometimes it seems that you have trouble toggling between video and messaging Review Source TC Timm C. Director of Media & Communications Religious Institutions Used the software for: 1-2 years ### " Glip is the most effective productivity tool I've ever used to date (despite its shortcomings)." September 13, 2017 4.0 See review. Pros Glip is an \[almost\] all-in-one, \[almost\] unified productivity tool takes a bunch of what I liked about Asana's task-management, and combines it with the instant messaging functionality of Slack. Glip makes team communication, collaboration, and task/project management as simple as instant messaging. Whereas Asana begins and revolves around task-management, Glip begins with conversation, which is a much more organic way to collaborate, I think. Glip excels in its instant messaging, which does more than just the usual chat. In addition to allowing users to easily communicate with their teams and co-workers, Glip's desktop app allows you to create and assign tasks, create and share (and annotate) notes and documents, schedule events, and attach files from your preferred cloud service...all through its instant messenger. Pretty snazzy. The mobile app is a significantly paired-down version of the desktop app, but again, it excels at instant messaging - very response, keeps you connected to your teams...just with less functionality. Overall, I definitely recommend Glip. Cons While there are a few things here and there that need to be addressed, it's Glip's calendar that hurts the experience for me. To put it simply - Glip's calendar is inadequate. More specifically, the calendar fails in its ability to effectively schedule recurring tasks and events. While it does allow for daily, weekly, monthly and yearly scheduling, it does not allow for more specific intervals. For example, our organization has an evening staff meeting on the 2nd Tuesday of every month - we can't schedule it Glip. As much as I want to use the Glip calendar personally, it's shortcomings force me to use the ever-faithful Google Calendar...which means, it's not really an all-in-one solution (which is supposed to be Glip's hook!). My suggestion to the Glip team is to look at what Google Calendar does as far as scheduling is concerned and copy it! As far as the mobile experience is concerned, my two biggest gripes are 1) the 7-day calendar (seriously, why?); and 2) the inability to sort/filter tasks. Aside from the above, it's just ok. As mentioned previously, it's definitely not as full-featured as the desktop app...but, since instant messaging is Glip's primary function, it does that trick just fine. Review Source JJ Jeffrey J. Manager, Customer Service Construction Used the software for: 2+ years ### "Great product. Powered by Zoom" August 31, 2021 5.0 It allows our hybrid workforce to connect whether on the road, in office, or at home. I'm not sure how we functioned without this for so long! Pros We have been using Ring Central for several years. It was not until the pandemic that we really began leaning in to the video meeting capabilities though. The software is easy to learn and intuitive. As long as your network is stable, the software is too. Cons I wish there were more options to edit recorded meetings or stitch recorded calls together for training purposes. I realize the software was designed for meetings and collaboration, but we have begun using the software to create training modules. Review Source LB Leila B. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "Classic, Not Fancy, Dependable Video Conference/Webinar/Online Meeting Platform" February 28, 2023 5.0 Pros It accommodates a large number of attendees and has a less busy interface during presentations. For example, the chat box/questions features do not take up as much space as they do on other platforms. It is dependable- I've never had a connection issue with RingCentral vide. Cons It doesn't have the pizazz of its competitors, so you risk looking outdated if you invite people to a RingCentral conference. Also, since it's not frequently used across a wide range of platforms, invitees may have to download the app/software to use it the first time. I have also had it not load when I've needed it, and had to uninstall and reinstall it. Review Source EJ Eric J. Welder E-Learning Used the software for: 6-12 months ### "Training and education wonder" September 20, 2022 4.0 I work with some fine tools in my line of work and this is a great tool for success and growth Pros Just being able to get the full depth of learning as in class while being able to be at a convenient remote location is amazing Cons It's a litte bit of a work around for larger groups like my class group of 30 we have to be separated into groups of 10 then added to a bigger conference Review Source Michael M. Help Desk Manager Information Technology and Services Used the software for: 1-2 years ### "File sharing, video conferencing, task assignment and group messaging; all for free with RingCentral." November 1, 2017 5.0 Pros Everyone in our office uses Glip because it's bundled with RingCentral and that's our unified communications solution. File sharing, starting calls or video meetings, creating and assigning tasks, groups of as many or few team members as you need - I don't know if there's anything groundbreaking here, but it is all included in one app, it IS all essential, and if you're a RingCentral customer it's 100% free. Cons My preference would be for synchronization between Glip's calendar and Google's to be a two way street. But although you can upload your Google calendar to Glip, the extra functionality within Glip prohibits updates there from syncing back to Google. Review Source DP David P. English Teacher Education Management Used the software for: 1-2 years ### "wotking as a team" May 11, 2022 5.0 its been helpful Pros its colorful and user friendly. is not very diferent than other platforms Cons cost and lacks popularity. people rather use zoom or other platforms Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) price Review Source VR Verified Reviewer Pediatric Dermatology Research Fellow Hospital & Health Care Used the software for: 2+ years ### "RingCentral review" October 19, 2018 5.0 Overall, excellent software. Would recommend for all my teleconferences. Pros Expensive software, but by far, my favorite to use. It’s a simple interface and pretty easy to call in from anywhere. You can even put up presentations for people to see. This is another popular software that my sponsors like to use, besides WebEx. I would not have any problems with firewalls or internet security. Cons Haven’t had any problems with it so far. Review Source VR Verified Reviewer Co-Founder & Director of Client Experience Marketing and Advertising Used the software for: 2+ years ### "Love this team messaging software" May 14, 2019 4.0 Pros This is my go-to messaging software for teams. Not only is there a free version that you can use, it also has a calendar, notes, gifs, video conferencing and task management built right in. A great all-in-one team collaboration tool. Cons It can be difficult to navigate and learn at first, but once you have the hang of it is a daily tool to help you manage your day and communicate with your team. Review Source HH Heather H. HR Assistant Machinery Used the software for: 2+ years ### "The latest combined design change is great" February 9, 2021 5.0 There is so much more communication within our HR team now. Pros I love that they combined the different apps into one easy one. Now I can fax, text, message/glip, and do meetings, etc. all in one place. Also, the fax option literally works 100 times better than our actual fax machine! So easy! And the sidebar on the right allows you to pin pieces of conversations and saves all shared images. Plus, you can search back through all conversations with a keyword or phrase which has really come in handy. Plus in the video meetings, there is a setting that makes you look like you have a filter on! Great for those days you aren't feeling 100%! Cons I think the settings for call handling could be more user-friendly, and the actual phone system setup for quick dial people could be as well. Review Source VR Verified Reviewer Sales & Service Training Specialist Telecommunications Used the software for: 1-2 years ### "Easy to use with other companies - Simple and straightforward. " December 4, 2019 4.0 We have been able to join Webinars from all over and have seemless meetings with different companies who have different software than we normally use within the company. This also lets us schedule times and keep appointments. Pros This is something we see a lot with other companies doing a teleconference with us. They send us the link through RingCentral and we follow easy instructions to get into the webinar and then it works well. The fact that it syncs with the Microsoft Outlook calendar is useful as well! There aren't too many features so it's simple enough to learn and use without having any previous experience with it. Simple and straightforward. Easy to use! Cons The only thing I don't like is that it doesn't feel familiar. A lot of programs, although you've never seen them before feel more intuitive and familiar to use. This doesn't have that. It's very easy to use and integrate, but the FEEL is more utilitarian than what most users like. Review Source VR Verified Reviewer Vice President Of Lending Financial Services Used the software for: 1-2 years ### "GLIP Social Workspace" October 18, 2018 5.0 Pros Being able to organize your workflow and collaborate with colleagues makes GLIP a phenomenal tool to boost office productivity. The new integration with Ringcentral's phone system makes it a single spot for your communications, helping to alleviate needing multiple tabs running different applications. Cons It can be a little difficult to navigate and is not the most intuitive design, but once you learn the layout it becomes second nature. There definitely is a learning curve that some employees may resist. Review Source AD Amanda D. marketing director Financial Services Used the software for: 2+ years ### "RingCentral Video Great For Virtual Communication! " October 7, 2021 5.0 Pros Great tool. Combines all that a virtual worker needs! Great video features and screen sharing features as well! Love the ability to schedule a meeting and add it to your calendar as well as send invites to those that need to be in the meeting. RingCentral mobile app gives you 24/7 access anywhere you have an internet connection! Having this program on your mobile device is great because you can get up from your computer and know that you can answer calls from anywhere at anytime! Cons RingCentral is a great tool. Sometimes the video freezes. If that happens our users just turn off the video and its seems to work great after that. This rarely happens! Review Source Rivka N. Web Designer/developer Internet Used the software for: 1-2 years ### "Glip is great for small teams!" December 9, 2019 5.0 Glip is great for teams who have multiple projects they're working on, and need to collaborate remotely. It has really been great in helping us organize an collaborate on our projects. Pros I love that I can create tasks, and chat directly on the task so all questions regarding that task is available at a click. IT has a really quick chat feature, so it's great when working on a project with other mebers of your team remotely. Cons There are softwares better for task management - I don't love the interface for setting a project up. Review Source VR Verified Reviewer Client Success Advisor Computer Software Used the software for: Less than 6 months ### "Ring Central Glip Review" April 5, 2019 5.0 A great benefit of Glip is the abilty to create tasks for the day, the phone system is amazing, and the chat, too! Pros My co-workers and I LOVE glip. I specifically use Glip everyday for daily tasks and phone calls. I use to use a notebook and would make a list everyday of what needed to be done. Now, I simply create tasks as they day goes on. Glip allows me to color coordinate each task and it crosses it off when I am done without deleting it so I can see what I have accomplished. The phone aspect is very smooth and the audio is great. Very simple and easy to use. Cons One downfall about the phone is transferring a call. When you cold transfer, the call on hold is then received by the person it is being transferred to. However, when you warm call and speak to the person you are sending the call to and then transfer, it does not go through. I am not sure if it is something on our end. But it would be nice to be able to speak with the other co-worker first before transferring the call. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.