# Page 3 | RingCentral Video Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is RingCentral Video the right Video Conferencing solution for you? Explore 393 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124580/RingCentral-Meetings/reviews

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RingCentral Video

4.4 (393)

[View alternatives](https://www.capterra.com/p/124580/RingCentral-Meetings/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of RingCentral Video

## Showing most helpful reviews

Showing 51-75 of 393 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nathan R.  
Director, Management Information Systems  
Public Policy  
Used the software for: 1-2 years

### "Easy virtual meetings"

December 18, 2018

4.0

For quick, impromptu meetings and how-to sessions, I love the simplicity of RingCentral Meetings. I use it all the time to show others how to accomplish a task with screen share. It's a big time saver and easy to use.

Pros

RingCentral Meetings offers easy meeting capability. There's nothing fancy here, but if your needs are modest, you can't ask for an easier solution. It integrates wonderfully with Outlook, allowing you to schedule meetings by clicking a button on the Outlook ribbon, and RingCentral Meetings loads all the information you and your participants will need to join (number, meeting URL, etc). Starting a meeting from the app is as easy as pushing a button, and the interface offers screen sharing, chatting, and whiteboarding. There is really nothing beyond that, but if that's all you need, it's simplicity will be welcome.

Cons

Figuring out which screen you are sharing can be challenging when you are using a multiple-monitor setup. And sometimes the app opens several windows with a meeting, causing confusion when trying to locate the meeting controls.

Review Source

Jose L.  
Frontend Developer  
Internet  
Used the software for: Less than 6 months

### "Another Cloud Meeting Software"

April 3, 2019

5.0

My overall experience with RingCentral Meetings so far has been a good one. I haven't really had any complaints. Im hoping it will be improving a lot more in the future.

Pros

RingCentral Meetings is like an outdated version of Zoom Cloud Meetings because of course it was created by the same people of Zoom. I say it is outdated because with Zoom's new UI appearance, RingCentral looks just like the old zoom. It has the same features as Zoom. I use it when I have meetings with clients or when I teach class. I love it because it is easy to use, I can share the screen with everyone, and I can do many more. I do like the fact that, unlike Zoom Cloud Meetings, I am able to log into my Glimp account from any browser, and I don't necessarily have to download the Glimp application if I don't want to .

Cons

If I would change something about RingCentral Meetings, it would be to increase the time for the people who use free meetings, to make it unlimited. Another thing would be the to make the RingCentral Meetings application and Glimp app into just one application, so everything would be kept together, and there wouldn't be the need for two applications.

Review Source

DP

David P.  
English Teacher  
Education Management  
Used the software for: 1-2 years

### "wotking as a team"

May 11, 2022

5.0

its been helpful

Pros

its colorful and user friendly. is not very diferent than other platforms

Cons

cost and lacks popularity. people rather use zoom or other platforms

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

price

Review Source

VR

Verified Reviewer  
IT Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Glip also known as just RingCentral"

December 19, 2018

4.0

We use Glip as a communications tool for multiple departments across our business. It has been a great tool for organizing our conversations by group and allowing us to keep a history of our conversations, which our previous chat program had a 10,000 message limit to the history shown.

Pros

We really enjoy using the built in gif search in Glip. It is a useful chat program that is easy to use. It helps us organize our conversations by group so that if our website developers are having a discussion about something, it does not get interrupted by the data teams conversation on a different topic. It has a phone app so you can stay connected to the chat group even while on the go, which is useful for after hour and weekend conversations.

Cons

One of the things I do not like about Glip is that the Windows notifications are sometimes delayed and do not come up for a minute or more. It is helpful to be able to see the notifications when I get a new message because I do not always have the tab with Glip open in my browser.

Review Source

VR

Verified Reviewer  
Marketing Technologist/Campaign Manager  
Education Management  
Used the software for: 1-2 years

### "Bad."

July 18, 2019

1.0

Pros

Getting our organization set up with RingCentral was easy - that's it.

Cons

We hated it. RingCentral always caused problems. Meetings didn't work all the time, it seemed require powerful internet or it wouldn't work (IE someone remote couldn't video chat if they were at home), people got booted from meetings all the time, and in general the quality was just very low.

Switched from

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Pricing

Review Source

VR

Verified Reviewer  
Pediatric Dermatology Research Fellow  
Hospital & Health Care  
Used the software for: 2+ years

### "RingCentral review"

October 19, 2018

5.0

Overall, excellent software. Would recommend for all my teleconferences.

Pros

Expensive software, but by far, my favorite to use. It’s a simple interface and pretty easy to call in from anywhere. You can even put up presentations for people to see. This is another popular software that my sponsors like to use, besides WebEx. I would not have any problems with firewalls or internet security.

Cons

Haven’t had any problems with it so far.

Review Source

JI

Jarett I.  
Director of UW  
Financial Services  
Used the software for: 2+ years

### "Reliable Workplace Communication Solution"

December 7, 2021

4.0

Pros

Easy to use Screen sharing feature Reliable

Cons

Issues with screen sharing on one of my devices

Review Source

VR

Verified Reviewer  
Co-Founder & Director of Client Experience  
Marketing and Advertising  
Used the software for: 2+ years

### "Love this team messaging software"

May 14, 2019

4.0

Pros

This is my go-to messaging software for teams. Not only is there a free version that you can use, it also has a calendar, notes, gifs, video conferencing and task management built right in. A great all-in-one team collaboration tool.

Cons

It can be difficult to navigate and learn at first, but once you have the hang of it is a daily tool to help you manage your day and communicate with your team.

Review Source

HH

Heather H.  
HR Assistant  
Machinery  
Used the software for: 2+ years

### "The latest combined design change is great"

February 9, 2021

5.0

There is so much more communication within our HR team now.

Pros

I love that they combined the different apps into one easy one. Now I can fax, text, message/glip, and do meetings, etc. all in one place. Also, the fax option literally works 100 times better than our actual fax machine! So easy! And the sidebar on the right allows you to pin pieces of conversations and saves all shared images. Plus, you can search back through all conversations with a keyword or phrase which has really come in handy. Plus in the video meetings, there is a setting that makes you look like you have a filter on! Great for those days you aren't feeling 100%!

Cons

I think the settings for call handling could be more user-friendly, and the actual phone system setup for quick dial people could be as well.

Review Source

VR

Verified Reviewer  
Operations Coordinator  
Real Estate  
Used the software for: 1-2 years

### "About the same as Zoom"

October 19, 2021

4.0

Overall, RingCentral does what you need it to with video conferencing and screen-sharing. Most of the problems we ran into were due to human error or Internet connection issues.

Pros

RingCentral worked as well as any other video conferencing tools I've used. It's about as intuitive as Zoom.

Cons

I didn't like that I had to download yet another app on top of Zoom and the login process could be a pain.

Review Source

VR

Verified Reviewer  
Sales & Service Training Specialist  
Telecommunications  
Used the software for: 1-2 years

### "Easy to use with other companies - Simple and straightforward. "

December 4, 2019

4.0

We have been able to join Webinars from all over and have seemless meetings with different companies who have different software than we normally use within the company. This also lets us schedule times and keep appointments.

Pros

This is something we see a lot with other companies doing a teleconference with us. They send us the link through RingCentral and we follow easy instructions to get into the webinar and then it works well. The fact that it syncs with the Microsoft Outlook calendar is useful as well! There aren't too many features so it's simple enough to learn and use without having any previous experience with it. Simple and straightforward. Easy to use!

Cons

The only thing I don't like is that it doesn't feel familiar. A lot of programs, although you've never seen them before feel more intuitive and familiar to use. This doesn't have that. It's very easy to use and integrate, but the FEEL is more utilitarian than what most users like.

Review Source

VR

Verified Reviewer  
IT Director  
Information Technology and Services  
Used the software for: 2+ years

### "Glip works to foster collaboration"

August 27, 2018

5.0

Pros

Its easy to use and the layout are intuitive. This helps users feel comfortable with the interface making it more likely to be used. There is sufficient functionality to make it very useful without being overwhelming.

Cons

I wish it had better administrator controls over groups/teams and a high level view of how content is being created in the organization.

Review Source

VR

Verified Reviewer  
Vice President Of Lending  
Financial Services  
Used the software for: 1-2 years

### "GLIP Social Workspace"

October 18, 2018

5.0

Pros

Being able to organize your workflow and collaborate with colleagues makes GLIP a phenomenal tool to boost office productivity. The new integration with Ringcentral's phone system makes it a single spot for your communications, helping to alleviate needing multiple tabs running different applications.

Cons

It can be a little difficult to navigate and is not the most intuitive design, but once you learn the layout it becomes second nature. There definitely is a learning curve that some employees may resist.

Review Source

VR

Verified Reviewer  
Frontend Developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "It works, but I miss a lot of messages"

September 19, 2018

3.0

Pros

It has a nice clean design, and it allows us to create teams and private chat groups.

Cons

The notifications need work - for some reason, I don't always get notified of incoming messages...often I don't realize I've gotten a message in the desktop app until I look at my phone and see a notification there.

Review Source

Response from RingCentral

September 24, 2018

Hi, Thank you for supporting Glip. We appreciate your feedback and would like the opportunity to help you troubleshoot. Please contact our Support Team so we can investigate why you're not receiving notifications: https://success.ringcentral.com/RCContactSupp

AD

Amanda D.  
marketing director  
Financial Services  
Used the software for: 2+ years

### "RingCentral Video Great For Virtual Communication! "

October 7, 2021

5.0

Pros

Great tool. Combines all that a virtual worker needs! Great video features and screen sharing features as well! Love the ability to schedule a meeting and add it to your calendar as well as send invites to those that need to be in the meeting. RingCentral mobile app gives you 24/7 access anywhere you have an internet connection! Having this program on your mobile device is great because you can get up from your computer and know that you can answer calls from anywhere at anytime!

Cons

RingCentral is a great tool. Sometimes the video freezes. If that happens our users just turn off the video and its seems to work great after that. This rarely happens!

Review Source

VR

Verified Reviewer  
UI Manager  
Internet  
Used the software for: 2+ years

### "Overrated and outdated"

June 21, 2018

1.0

Pros

There isn't much to like about this software except that it allows people to meet by phone and by computer at the same time

Cons

Requires special meeting IDs and phone numbers that are just overly complicated. Browser extensions and desktop software fails to work properly. Use GoToMeeting or Hangouts instead, as you can setup a meeting in one-click.

Review Source

Rivka N.  
Web Designer/developer  
Internet  
Used the software for: 1-2 years

### "Glip is great for small teams!"

December 9, 2019

5.0

Glip is great for teams who have multiple projects they're working on, and need to collaborate remotely. It has really been great in helping us organize an collaborate on our projects.

Pros

I love that I can create tasks, and chat directly on the task so all questions regarding that task is available at a click. IT has a really quick chat feature, so it's great when working on a project with other mebers of your team remotely.

Cons

There are softwares better for task management - I don't love the interface for setting a project up.

Review Source

VR

Verified Reviewer  
VP, Technical Support  
Information Technology and Services  
Used the software for: 6-12 months

### "Not bad, works most of the time"

September 17, 2022

4.0

Works well when it works, but performs very poorly when it doesn't. Our company decided to drop Ringcentral and move completely to Teams

Pros

RingCentral is easy to use audio/video conferencing meeting solution with a simple and straightforward user interface. In my experience, it usually provides good connectivity and audio/video quality. Meetings can be scheduled on the fly with integration to office and calendar apps

Cons

It was very challenging the very first time I tried to join a scheduled meeting through RingCentral, it just doesn't connect either from the app or browser, had to log in from another device to get going. Looks and feel are somewhat similar to Zoom but a lot less reliable in comparison

Review Source

VR

Verified Reviewer  
Client Success Advisor  
Computer Software  
Used the software for: Less than 6 months

### "Ring Central Glip Review"

April 5, 2019

5.0

A great benefit of Glip is the abilty to create tasks for the day, the phone system is amazing, and the chat, too!

Pros

My co-workers and I LOVE glip. I specifically use Glip everyday for daily tasks and phone calls. I use to use a notebook and would make a list everyday of what needed to be done. Now, I simply create tasks as they day goes on. Glip allows me to color coordinate each task and it crosses it off when I am done without deleting it so I can see what I have accomplished. The phone aspect is very smooth and the audio is great. Very simple and easy to use.

Cons

One downfall about the phone is transferring a call. When you cold transfer, the call on hold is then received by the person it is being transferred to. However, when you warm call and speak to the person you are sending the call to and then transfer, it does not go through. I am not sure if it is something on our end. But it would be nice to be able to speak with the other co-worker first before transferring the call.

Review Source

VR

Verified Reviewer  
Financial Advisor at Kinder FInancial Strategies  
Financial Services  
Used the software for: 6-12 months

### "Amazing replacement for tele systems"

August 22, 2018

5.0

Fortunately the system is not too hard to figure out - tho sometimes I wonder exactly what it will do that I am NOT using. Great overall - just the training issue.

Pros

Will ring to cell, office, anywhere - can use "office" extension from any location, removes need for fax machine or even a phone line, love the recorded line feature. This system was recommended to me and I recommend it to anyone I can.

Cons

I found the the initial set up training is incredibly awkward. The trainer assumed knowledge I did not have and there was way too much pressure to approve of what they said and did. The entire introductory training program was flawed, in my opinion.

Review Source

VR

Verified Reviewer  
Director of Partner Operations  
Computer Software  
Used the software for: 2+ years

### "Really really good program"

January 9, 2019

5.0

Really good experience. It makes screen sharing so easy. I use it to trouble shoot a lot of problems with customers.

Pros

This program is simple to use and streamlined. I love how it is integrated with Glip and the phone provider.

Cons

I just wish it was a little bit easier for the people that I try to run meetings with to start and run it.

Review Source

Phillip C.  
Talent Acquisition Manager/HR Specialist  
  
Used the software for: 6-12 months

### "Very easy to use and a great way to communicate with my team. More fun to use than emailing. "

July 12, 2018

5.0

Very easy to use and helps increase the communication with the team.

Pros

I like how easy this software is to use and how it has changed the way we communicate in the office. Emails can get cluttered and missed, but Glip allows you to quickly get your message across to the team in a fun way. If issues are going on, or if we need to meet, Glip makes it super easy to communicate that to the team. It is instant messaging in today's world. We can even quickly share websites, attachments, and is mobile friendly.

Cons

It would be nice to have notifications come up if a meeting is organized, similar to a calendar invite through Outlook.

Review Source

Nathan P.  
Pool Tech  
Consumer Services  
Used the software for: 1-2 years

### "Not my top choice but not my last either"

March 18, 2019

3.0

Overall it's a good choice but not really worth the price of purchasing full platform licenses. The platform does a lot of things besides just hosting meeting so in the case you have other business needs or are not really concerned with working through glitches and deal with customer support give it a shot if not consider others first.

Pros

I like the ability to have a VoIP phone that also offers in real time collaborative meetings with private dial information to only be accessed by approved attendees. I also really like that anyone can share their screen at any time they need and/or want to unlike other online meeting platform.

Cons

I like least that there seems to be a lot of glitches as the line always seems interrupted or static. It always caused some information being missed due to being kicked out or having to drop and dial back in to hopefully have a clear longer

Review Source

AR

Angela R.  
Insurance Agent  
Insurance  
Used the software for: 2+ years

### "Outstanding Video Quality "

August 7, 2021

5.0

It has really helped our team stay in contact throughout the shutdown. We can meet each week and also meet with our clients. Any trainings can also be done by our up-lines through the platform.

Pros

This software is easy to use, install, and makes it convenient to meet as a team across the United States. I’ve never had an issue with the audio or video quality and each update makes it progressively better, even when I think it can’t get better.

Cons

There really isn’t anything I dislike. It would be nice to have a list somewhere to automatically call someone like a few other similar software products on the market.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

It can be packaged with other things such as telephone and fax.

Review Source

VR

Verified Reviewer  
Social Media Manager and Marketing Lead  
  
Used the software for: 2+ years

### "Glip made our office function better! "

March 14, 2018

5.0

Our team is more organized, we all stay connected easily since some of us are remote across the country.

Pros

I like that we can have separate group conversations for different issues, and departments and projects. It is easy to use for all levels of computer users. The customer service level is top notch too!

Review Source

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