# ShipWorks Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShipWorks Software - reviews, pricing plans, popular comparisons to other Order Management products and more. Source: https://www.capterra.com/p/124587/ShipWorks --- # ShipWorks Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ShipWorks ## What is ShipWorks? ShipWorks Order Management software helps create rules and shipping profiles to automatically set up your shipping preferences based on weight, package size, and shipping methods. Additionally, boost shipping performance, so you can avoid rebuilding or replacing your current system. Import orders from over 100 marketplaces, carts, and stores, including Amazon, Magento, Channel Advisor, Walmart, eBay, Shopify, and more. ## What is ShipWorks used for? [Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Shipping](https://www.capterra.com/shipping-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 87% Neutral 5% Negative 8% Starting price $189.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShipWorks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shipstation.com&name=ShipWorks) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShipWorks 4.4 (38) VS. [4.2 (2,034)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $189.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (38) Ease Of Use 4.0 (1,990) Value For Money 4.5 (30) Value For Money 3.9 (1,580) Customer Service 4.5 (32) Customer Service 3.8 (1,684) ## ShipWorks alternatives [4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (11)](https://www.capterra.com/p/144276/Shipedge/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/124587/ShipWorks/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Management 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shipping Management 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Order Tracking 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Workflow Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Multi-Location 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage and support multiple locations Order Fulfillment 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products ShipWorks 31 features Ship packages/goods by aircraft Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage customer orders that cannot be filled immediately due to out-of-stock items Identify and track items using barcode tags or RFID (radio-frequency identification) tags Software's ability to perform similar action on multiple similar files simultaneously Documents issued by a carrier to acknowledge receipt of cargo for shipment Create and manage digital catalog of products/services with their details, specifications, and price Shipping products/goods in containers Manage order deliveries until they are received by the customers Shipping products/goods by land, sea or air Shipping products/goods by land Management of inbound and outbound shipments in the context of international trade Track and manage inventory levels to maintain proper supply Group and package individual but related items as one package set Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Set up routing rules that connect sales channels with warehouses to minimize order processing time Track orders throughout the fulfillment process Manage and organize the shipping, tracking, and delivery of packages View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Manage and track operations and inventory within warehouses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (36) 4.4 Based on 36 reviews ## Pricing Value for money 4.5 (30) Free Trial Free Version Ecommerce Professional $189.99 Flat Rate,Per Month Value for money 4.5 (30) 4.5 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (32) 4.5 Based on 32 reviews ## User reviews Overall rating 4.4 Based on 38 reviews Filter by rating 5(27) 4(6) 3(2) 2(1) 1(2) Mentioned topic Sorted by most recent CP Christie P. Director of Operations Retail ### "ShipWorks Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2025 Great, The customer support team were always ready to help. They logged in remotely and would fix coding errors. Pros Very User Friendly interface. Easy order importing. Cons Having to code for new integrations and when the system was in outage, which happened frequently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kristin B. Fulfillment Supervisor Cosmetics ### "Kristin's ShipWorks Reviw" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2025 My experience with ShipWorks has been good overall. I would typically recommend this software to anyone. Pros I personally enjoyed being able to manipulate filters to easily group like orders together for easier fulfillment Cons The thing I like the least about ShipWorks is that once you upload a product into the catalog, if you make a mistake, it's not very easy to edit anything in the catalog. If you need to make tweaks, you have to re-import from a file. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Honestly, the change was made before I started working here, so I'm unsure why the change was made Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Raja G. Directrice E-Learning ### "Un bon logiciel pour automatiser les expéditions" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 5, 2025 Pros J’ai apprécié l’automatisation des commandes Cons L’interface peut sembler un peu dépassée Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) [Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/) [AWS Cloud Map](https://www.capterra.com/p/238807/AWS-Cloud-Map/) Je suis passé à un autre produit car j'étais pas trés satisfait Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rick P. President Wholesale ### "Powerful software, can be confusing but works well" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2024 We needed an efficient way to make product shipments without having to enter data for each shipment. Ship works allows for efficient upload and quick processing. Pros Powerful. Allows rate shopping across various services. Cons It's a little hard to understand how to use it. But once we understood, it works extremely well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tyler M. Manager Apparel & Fashion ### "Big bang for your buck" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2023 Shipworks does a lot of great things for our business at an affordable price. We use it for all of our outbound shipping and we have it set to see exactly what we do and do not need on a daily basis. Pros Shipworks does a lot of things very well at a fraction of the cost other programs will cost you. Our favorite things are the levels of customization for filtering orders, and the customer service is top notch. Cons We have used other shipping software in the past, and where price won out for us with shipworks, the next tier of pricing may be needed to achieve a level of customization that a large business would require. Shipworks has worked best in the small to mid size sector where the shipping procedure is in line with most industry standards. Alternatives considered [ShipBob](https://www.capterra.com/p/166529/ShipBob/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) [Shippo](https://www.capterra.com/p/146146/Shippo/) Reasons for choosing ShipWorks We had used it in the past at a different business and really thought it was the best product for our needs that was within our budget. If we continue to scale or our business procedures change, we may need to look at something that caters to the differences, but it works wonders today. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF John F. Director Consumer Goods ### "ShipWorks allows us to manage every aspect of each order, regardless of sales platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2022 ShipWorks makes running my business possible. I dealt with fulfilling and shipping orders on each of the Sales platforms when we started out, and I can't imagine dealing with all the involved tasks at the scale that we're not at. I've no doubt that I'll keep paying them for as long as I'm in business. Pros It's simple to customize and manage orders, manufacturing, and logistics of our 100+ items. It doesn't matter what platform the order comes in on because there's a pre-built integration for most popular platforms. ShipWorks allows us to easily pre-define the type of package and shipping to use depending on the number and types of items in the order. It just makes everything soooo simple! At this price, it's invaluable to my business. Cons I have VERY little that I could complain about, and I feel like I've asked for a LOT from this software. Whenever I need help, the customer service team is right there, ready to dig into the concerns and assist, whether they needed only to point me to a button or have their developers experiment with solutions for me. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Reasons for choosing ShipWorks ShipWorks can be adjusted to suit nearly anything that I want to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Josiah H. Web Developer Glass, Ceramics & Concrete ### "The best customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2021 Overall Shipworks has fantastic customer service and goes the extra mile to provide the best shipping solution. Pros This software has been customized for our needs including automated actions to simplify our process. Cons The software has had a little trouble pulling in our custom options titles from Magento 2. They are currently working on a solution though. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Joe A. Marketing Manager Business Supplies and Equipment ### "Easy to use and fantastic support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2021 ShipWorks has been fantastic to work with and has sped up our operations tremendously. While we've only been on it for a couple of months, it's been a fantastic value for us so far. Pros Shipworks is easy to navigate and provides all of the features that our business needed. We evaluated many softwares looking for an easy way to view our average shipping costs by product and Shipworks was the best one we found that could do this. Cons Implementation of ShipWorks took a few weeks for our team to complete, but their support team was very responsive and helped along the way. Switched from [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Brittany S. UPS Shipping and Handling Administrator Food Production ### "ShipWorks Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2021 Before this software it was extremely tedious to process our orders. ShipWorks makes this so much easier and faster! Pros This software streamlines any of our online purchases into one database. The software makes it easy to process and ship any of our products. Cons It is difficult to learn the software by yourself. Customer service will help with the learning process. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Streamline orders Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brad M. pres Consumer Goods ### "Its OK but I have my issues" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 16, 2020 Like I said it works, so not much to complain about. I am thinking of switching to a web based solution that won't charge me for every store I have. Pros It works. gets the labels printed on our zebra printer. communicates back to the website with the status update and tracking info. These are pretty much the basics that are required. Cons I hate that it's installed on your computer. This means that you can only do your print from the computer in the office that's set up. You have to create all your label templates, packing slips, etc. on that computer. So if anything happens to the computer you have to go through a whole new setup process. I have gone through this with a crashed computer and it was a big deal. I also dont' like that for every software or store you run, you have to get a new license from shipworks. This adds up the cost pretty quickly. I have multiple sales channels on different domains, and I have to pay Shipworks their fee each month for EACH channel. Not cool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124587/ShipWorks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fishbowl vs ShipWorks](https://www.capterra.com/compare/123794-124587/Fishbowl-vs-ShipWorks) [ShipStation vs ShipWorks](https://www.capterra.com/compare/124587-155621/ShipWorks-vs-ShipStation)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)