--- title: "RevolutionEHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RevolutionEHR the right Optometry solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124589/RevolutionEHR/reviews/" page_type: "reviews" language: "en" --- RevolutionEHR 4.5 (205) [View alternatives](https://www.capterra.com/p/124589/RevolutionEHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of RevolutionEHR Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews LL Lori L Patient Care ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “RevolutionEHR streamlines patient management and clinic operations, making it easier to handle scheduling, billing, and medical records in one place.“ November 29, 2024 CH Chester H TechnicianMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “Several entries in Exam History (Recent) are also mislabeled, for example, visits listed as Comprehensive Exam that were actually Red Eye visits.“ July 3, 2026 MH Matthew H OptometristHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “The interface adapts flawlessly to the many different screen shapes and sizes used and in and out of clinic.“ December 29, 2025 OE Olivia E Patient Care CoordinatorHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “There are occasional glitches that obstruct my view of certain parts of the screen, but this isn't frequent.“ December 2, 2024 SK Sanaa K Chief Clinic ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “A solid EHR solution for eye care practices with useful features, but it could benefit from a more modern, user-friendly design and improved efficiency.“ February 7, 2025 AJ Alea J OpticianMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “That is only frustrating because then I have to mark the charges again as non-billable.“ December 29, 2025 EH Elizabeth H OpticianMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “It has helped our team stay organized and spend more time focusing on patient care rather than administrative tasks.“ December 29, 2025 DJ Deb J Office ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Really no concerns other than the occasional downtime when the system fails.“ December 29, 2025 ## Showing most helpful reviews Showing 1-25 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Darcy/April W. optometrist Used the software for: 2+ years ### "This is my first experience with "paperless" records- wholly an excellent, easy to use product." October 7, 2017 5.0 quickly keep track of inventory, check the schedules, use anywhere there is a reliable internet connection- I've been on vacation and been able to help staff answer questions and complete records. Its a reliable work horse. Pros The ease of use in record taking- with training and familiarity, it became second nature within a few days. Its even better once patient's return for their repeat exams in subsequent years. I'll use the phrase, "How did I get along before this?" I love how much more complete I can make the record- recording even more detail than I did with paper records. I highly recommend this product, but, its going to cost you. Cons The inability to easily take a previous report (for eg. Diabetic reports to physicians), transfer it forward and just modify the date and few particulars. Also, the inability to easily reorder the same contact lenses, but with the updated rx- the current system requires the entire order to be started from scratch again. The drawing feature is unwieldy. Review Source NG Natalie G. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Rev review " February 14, 2025 5.0 Pros Communication from support staff is so wonderful Cons Some things aren’t fully customizable and could use some tweaking Alternatives considered [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing RevolutionEHR Overall seemed like a better fit for our needs Review Source CB Chad B. Optometrist Medical Practice Used the software for: 2+ years ### "It gets the job done but not without extra work" June 5, 2024 3.0 It gets the job done with a ton of workarounds to get through the day but stuck now that they hold all the data Pros it is online and I do not have to manage updates and security patches Cons Listen to the requests of the doctors. Stop only offering new "fee" additions. Why would I pay for a feature when you do not have a stellar base product? If they would personally call back and talk to your clients, NOT JUST DOING SURVEYS. Reason for choosing RevolutionEHR online availability to take security and updates off my todo lists Review Source EH Emily H. PCC Retail Used the software for: Less than 6 months ### "Love Revolution EHR" February 14, 2025 5.0 It has been great--at first it was tough, but be positive!!! It is a fantastic system! Pros Quick, easy and fast paced... Love how you only need 1 system to do everything! Cons It has its quirks, but easily worked out! Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) Not sure if this is the right one, but was awful. Review Source LL Lori L. Patient Care Manager Medical Practice Used the software for: 2+ years ### "RevolutionEHR" November 29, 2024 4.0 RevolutionEHR streamlines patient management and clinic operations, making it easier to handle scheduling, billing, and medical records in one place. Pros User-Friendly. Its intuitive design makes it easy to navigate. Cons Though user-friendly for basic tasks, more complex features like billing reconciliation or reporting may require extensive training Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing RevolutionEHR Not sure why the owner choose REV, I think she was recommended by another user. Review Source DJ Deb J. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Thank you to our amazing biller!" December 29, 2025 5.0 Very good! User-friendly system helps new staff members transition smoothly. Our daily interaction with our biller is the highlight! Pros The staff at the Eye Center of the Dakotas would like to give a shout-out to our amazing RevCycle biller, \[sensitive content hidden\] ! Many thanks for the wonderful person she is and the great work she does to keep us running smoothly with all things billing. We saw the opportunity to send a story or share, but weren't sure how to respond. Hoping this gets to where it needs to go! Cons Really no concerns other than the occasional downtime when the system fails. Pop-up windows that appear in the upper right corner frequently cover other info, a bit cumbersome to navigate. Review Source CS Crystal S. Co Office Manager Medical Practice Used the software for: 2+ years ### "Revolution EHR" March 25, 2025 4.0 We love revolution at our office for patient Pros The customization with Revolution is awesome. Cons All of the updates during business hours causing a lot of downtime with the software. Review Source HD Hailey D. Optometric Assistant Medical Practice Used the software for: Less than 6 months ### "Best Site for Optical Practice! " December 31, 2025 5.0 I think the value is great and it’s a very secure site. It’s extremely easy to bill insurance and also communicate what’s needed to patient’s. The customer support is also very easy to work with. Pros I love that the site is so fast and easy to use. It makes it easy to manage scheduling and everything we need about patients. It’s the best site for optical practice! Cons The only thing I don’t like is sometimes it can be slow but most of the time it works great! I love that it’s beginner friendly. Review Source EB Emily B. AR Hospital & Health Care Used the software for: 2+ years ### "Go with the flow!" February 14, 2025 5.0 The ease of using RevEHR has streamlined our practice flow. From patient demographics and scheduling to charting to billing, the flow is easy and efficient. Pros RevEHR is very intuitive and easy to navigate. Even at our fast-paced front desk, our staff is able to easily navigate through multiple workflows to get our patients scheduled in accurately and easily. Cons Submitting claims through our clearinghouse can sometimes have hiccups, but those seem to be caught and fixed quickly. Review Source CP Cheyenne P. ADMIN Medical Practice Used the software for: 2+ years ### "HVC REVIEW OPTOMETRY " February 14, 2025 5.0 Very impressed and satisfied with the product and transparency with email updated Pros I love the simplicity to learn the software Cons Wish that it would integrate the payments for me Review Source TH Thomas H. Optometrist Hospital & Health Care Used the software for: I used a free trial ### "Stay away from RevolutionEHR " March 27, 2024 1.0 TERRIBLE, LACK OF COMMUNICATION AND NOT VERY INFORMATIVE. Charged my account before setting up the system and using it. Pros There is nothing to like about this company from customer service, bilking and tech supports. Cons Charged my account before setting up and using the system. Reason for choosing RevolutionEHR Over rated and it was the biggest mistake of my life time. This company is a money hungry company where they will charge you for a subscription that you never get to utilize. Poor communication and not very informative when it comes to billing. STAY AWAY from this company there are so many other Emr system out there are more affordable and offer better customer service. Switched from [CureMD](https://www.capterra.com/p/98772/CureMD-EHR/) I thought it would be more suitable but right from start this company is nothing but a headache and costing money for nothing . Review Source HF Holly F. Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "Revolution review top notch EHR " February 15, 2025 5.0 Good. Help team is very responsive. Love the pulling forward option and lots of ways to do the same thing. Lots of information easy to access. Pros I love the pulling forward previous information option on past patients! Saves so much time for established patients! Cons Extra clicking on screens and lots of pages to print exam. Review Source TH Trinh H. Optometrist Hospital & Health Care Used the software for: 6-12 months ### "One year with RevEHR" February 14, 2025 5.0 Overall I'd give RevEHR a 7/10. I have yet to explore all the customization options but it's nice to know it's there. Pros There are lots of options for customization. Cons Too much clicking to get to different screens and customization can get confusing with how things are named. Review Source TK Tina K. Office Manager Hospital & Health Care Used the software for: 2+ years ### "RevEHR Review" December 5, 2024 5.0 Overall, we have been good with Revolution. Have used it since 2010. Pros Overall, a good product. Like any technology it has it its issues. The grass isn't always greener on the other side. Cons Too many clicks of the mouse, some improvements are slow coming. Reason for choosing RevolutionEHR Simpler transition from RLISYS to RevEHR Switched from [Othership](https://www.capterra.com/p/266602/Othership/) RLISYS was no longer going to be supported Review Source CH Casey H. Optometric Technician Medical Practice Used the software for: 6-12 months ### "Overall, a decent software " March 10, 2022 4.0 It's been fine. I have gotten used to the software for the most part and learned to navigate the constant issues that occur throughout the work day. Pros I will start by saying the one thing I like about Revolution is how detailed it is, but this also one of the reasons I don't love it. Switched to Rev back in June of 2020. It took some time to get used to. I do like that there is a search exam slot option that allows you to easily search a certain day or time for any appointment. I also like that I can pull up the schedule from any device while in a patient's chart. I was unable to do this in EPM and EHR. Cons Quite a few. I feel as though Rev is so detailed it can makes things more confusing. There are way too many places in a patient's chart to add notes. EPM only had one place for notes which was nice because everything was in one place. I don't like that you can't see the entire weeks schedule, just one day at a time which can be annoying. You also can't see the whole day without scrolling up or down. The software is very glitchy and I get at least 2-3 error messages throughout the day that requires me to logout then log back in. Sometimes it won't save the patient's hPI or visual acuities. Everything is a bunch of clicks; ordering glasses, sending though rxs, finalizing rx, etc. We were told when switching to this software everything would transfer over. That could not be further from the truth. I have had to manually import data for over a year (rx, diagnosis, medical issues, meds, etc). Quite a chore when I'm busy with working. Switched from [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) Price and minor issues with the software Review Source Response from RevolutionEHR April 26, 2022 Hi Casey, Thank you for sending your feedback regarding RevolutionEHR. We're glad you are having a positive experience, and we apologize that the software is not blowing you away. We have sent your comments back to our product team so they can make adjustments accordingly. Please reach out if you have any other comments or questions about RevolutionEHR - we are always here to help! Best, Your RevolutionEHR team AC ANDREW C. Optometrist Hospital & Health Care Used the software for: 2+ years ### "Full service EHR with Practice management" June 5, 2024 5.0 Pros I love that I can access my charts from anywhere. If on vacation, I can quick check in on my practice and make changes if needed. Taking payments, making exams, following trends, and patient management is all in one easy to use system. The development team is always rolling out new helpful improvements to keep up with the needs of our field. Cons Limited mobile functionality. I use a Samsung Fold to have a larger screen on the go. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Review Source HK Heeyoon K. Owner Hospital & Health Care Used the software for: 2+ years ### "Very disappointed with revolutionEHR's customer service and integration with revbilling. " June 11, 2024 1.0 Pros I really didn't have much issue with RevolutionEHR but once they partenered with chirotouch their quality of service declined. Cons Customer service and client management when trying to integrate revbilling and revclear. RevBilling was the worst choice I have made in running a business and fraudulent service. Review Source MLB Mary Lynne B. Optometrist Medical Practice Used the software for: 2+ years ### "In the cloud" June 5, 2024 5.0 It helps manage your office, keep an eye on everything Pros I can look at my offices from any place, even on vacation Cons its perfect there is not a negative about revolution ehr Reason for choosing RevolutionEHR most optometrists use this it is the most used optomerty ehr Switched from [Medisoft](https://www.capterra.com/p/163977/Medisoft/) i wanted cloud based and optometry based Review Source AR Amy R. Optometrist Medical Practice Used the software for: Less than 6 months ### "Efficient EHR software" June 3, 2021 5.0 It has been a great experience. My implementation specialist, \[SENSITIVE CONTENT HIDDEN\], was (and continues) to be an excellent resource. Not only was she there to walk me through every step with detailed instructions. She made sure I was prepared to use the system. Additionally, if any questions came up later she directed me in the right direction promptly. Not only was she an expert with the system and the industry, what set her apart was her compassion, patience, and excellent service. Pros Love the partnerships available to integrate with the software & the ease to allow them to integrate. Additionally, patient scheduling, adding insurance, and charting are the most efficient out of any other system I've used. It takes some time initially to set the administration settings to your practice though once done - you no longer need to repeat. Cons Wish that the intake form updated medical history automatically. Review Source JG Jessica G. Optometrist Hospital & Health Care Used the software for: 2+ years ### "I used to complain about my EHR software ALL THE TIME. But not anymore since switching to RevEHR." September 28, 2017 5.0 Makes my life easier. Pros My staff finds it intuitive and easy to use. I never hear them complain about the software. I like that it's customizable. I can make my chart notes look just the way I want. I also like that they are constantly making small tweaks to improve the system. Several times a year it is updated, but only with a few changes. I think it's better to do a few changes at a time instead of once a year so you don't feel like you are learning a whole new software system. I also appreciate that this is a company that truly cares about its customers. When we talk, they listen. There is a place where you can put recommendations for improvements and when enough doctors say the same thing, they add it. One time they removed a feature that I really liked. Enough doctors complained about it that within a few days, they put it back! Talk about service! Cons My only real complaint about RevEHR is that I can't print out my exam notes in a neat, concise fashion. Exams print out with 10+ pages. This may be because I haven't taken the time to figure out an easier way. I'd love some input on this. So I guess a related complaint would be that set up time is significant. But I'm willing to deal with that because once you do have it set up, it works like a dream. Review Source cA chelsey A. optician Medical Practice Used the software for: 1-2 years ### "Good" May 24, 2022 4.0 Good. Pros This product is easy to use and makes scheduling easy. I am able to link this product to weave for additional support. Cons I don't like the bugs. Sometimes it is slow to load and log-in, I get logged out sometimes and things do not refresh quickly. Review Source Response from RevolutionEHR June 13, 2022 Hi Chelsey, Thank you for your review of RevolutionEHR. We're glad you are having a positive experience, and we apologize that the software is not blowing you away. We have sent your comments back to our product team so they can make adjustments accordingly. Please reach out if you have any other comments or questions about RevolutionEHR - we are always here to help! Best, Your RevolutionEHR team VR Verified Reviewer Independent Norwex Consultant Consumer Goods Used the software for: 2+ years ### "Review for EHR" December 17, 2018 5.0 I think my overall experience with Revolution EHR is great! Pros definitely out weigh the cons. Pros I love how easy it is to look up a patients history and to schedule an appointment. The calendar makes it really nice as well to see what we have going on. Cons Sometimes it is frustrating training a new employee because sometimes there are little buttons you have to choose in order to get to the place you are needing to be. Once you get it down it’s fine but learning it is kind of tedious. Review Source PO Patrick O. Used the software for: ### "" April 30, 2013 4.0 We are a 4 OD and 1 MD practice with 9 exam lanes. Our last software upgrade with our previous vendor was the last straw, being way to slow, way too 'click-y', and infested with bugs. One bug gets fixed and another pops up. I don't think the version was ever tested in an exam room. Very frustrating. We made the decision to change vendors. In our search, we had the following criteria: must meet meaningful use criteria; must be Optometry/Ophthalmology based and not a modification of another specialty; developers must be eye care specific and have intimate knowledge of eye care practice and exam room flow; software must integrate medical records, billing, scheduling and optical in the same program; intuitive in design and flow; on-demand, on-line training for staff; some of the lesser criteria came down to feel, flow, and visual aesthetics. Though we found several good programs, RevolutionEHR was an easy decision once we had done all our homework and research. We are in the training phase of implimentation and have a 'go live' date of June 1st, 2013. The training is on-line and available 24/7 which is a huge plus. Though 'live' training is available, we found the 'self-guided' training program to work well for our clinic, since we are already fluent with EHR basics. The program is very intuitive and flows nicely through the exam or office visit. Another big plus is the 'sandbox'. Basically, this is the mirror image of your regular practice software that you and your staff can play in and practice without the worry of 'crashing the system'. We've set up our office parameters in the sandbox, and will train our current and future employees there. Since it's exactly the same as the 'live' version, it's an easy transition and staff is not stressed or worried about making a mistake. If they're working on something new, they try it in the sandbox first. In terms of training resources, Revolution uses "Insights", their web-based site as a one-stop access to all the information you need including pre-recorded webinars, videos, blogs and FaceBook interaction. We're not live yet, but so far so good. Stay tuned. I rated 4/5 stars because we're just getting started and don't have enough experience to give it 5 stars, but I'm anticipating they will earn the 5th star. Review Source LM Lauren M. Office Manager Medical Practice Used the software for: 2+ years ### "Great practice management software for accessing a patients file anywhere" February 16, 2018 5.0 Access to our patients wherever we are helps us out alot. We can respond to emails, order contacts, submit claims from wherever we are. This is very helpful when getting an after hours emergent patient who maybe meeting at the office, and we can scan over chart before seeing them. Pros I like the ability to not have a separate server and the ability to access it from home if we need to. Patient setup is very simple and it is very easy to link patients who are related. Electronic submission of claims is very straight-forward. Cons The reporting side could be improved upon. When running reports for longer time periods make the program crash. This is caused by its use of Flash and according to the software updates they are working on getting rid of the programs use of Flash. Review Source KJ Kelly J. Optometrist Medical Practice Used the software for: 2+ years ### "Easy to use but a bit cumbersome" November 14, 2023 4.0 Pros Easy to use but each encounter requires several clicks and navigating between all the screens is a bit cumbersome. Cons Too many clicks and too many screens. Often has outages. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.