# RevolutionEHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RevolutionEHR the right Optometry solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124589/RevolutionEHR/reviews --- RevolutionEHR 4.5 (203) [View alternatives](https://www.capterra.com/p/124589/RevolutionEHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RevolutionEHR Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews MH Matthew H OptometristHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “The interface adapts flawlessly to the many different screen shapes and sizes used and in and out of clinic.“ December 29, 2025 KJ Kristin J Office ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “Searching for medications is a bear, my patients can barely make it thru the forms in 20 minutes because the interface not easily read. “ September 7, 2024 DG Desiree G Patient Care CoordinatorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “We are able to have our communications system integrated with Revolution to help with flow and decrease printing as our forms and communications move digitally.“ August 27, 2024 AJ Alea J OpticianMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “That is only frustrating because then I have to mark the charges again as non-billable.“ December 29, 2025 LL Lori L Patient Care ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “RevolutionEHR streamlines patient management and clinic operations, making it easier to handle scheduling, billing, and medical records in one place.“ November 29, 2024 DJ Deb J Office ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Really no concerns other than the occasional downtime when the system fails.“ December 29, 2025 EH Elizabeth H OpticianMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “It has helped our team stay organized and spend more time focusing on patient care rather than administrative tasks.“ December 29, 2025 CB Chad B OptometristMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Stop only offering new "fee" additions. Why would I pay for a feature when you do not have a stellar base product? If they would personally call back and talk to your clients, NOT JUST DOING SURVEYS.“ June 5, 2024 ## Showing most helpful reviews Showing 1-25 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Darcy/April W. optometrist Used the software for: 2+ years ### "This is my first experience with "paperless" records- wholly an excellent, easy to use product." October 7, 2017 5.0 quickly keep track of inventory, check the schedules, use anywhere there is a reliable internet connection- I've been on vacation and been able to help staff answer questions and complete records. Its a reliable work horse. Pros The ease of use in record taking- with training and familiarity, it became second nature within a few days. Its even better once patient's return for their repeat exams in subsequent years. I'll use the phrase, "How did I get along before this?" I love how much more complete I can make the record- recording even more detail than I did with paper records. I highly recommend this product, but, its going to cost you. Cons The inability to easily take a previous report (for eg. Diabetic reports to physicians), transfer it forward and just modify the date and few particulars. Also, the inability to easily reorder the same contact lenses, but with the updated rx- the current system requires the entire order to be started from scratch again. The drawing feature is unwieldy. Review Source AJ Alea J. Optician Medical Practice Used the software for: 1-2 years ### "Optical Review of RevEHR" December 29, 2025 5.0 Our overall experience with RevolutionEHR is super positive! It makes scheduling, charting, contact and glasses ordering, finances, and pretty much everything in our office super simple and organized! Pros Revolution EHR keeps our orders for glasses and contact lenses very organized, making it easy to refer back to old orders if need be. There are options for notes, measurements, tracking numbers, shipping locations, and so much more! Additionally, RevEHR allows me to easily keep track of all the glasses we have in stock and what we have sold recently. This is extremely useful for ordering new stock when reps visit the office. Optical operations run smoothly in our office because of Rev! Cons The only thing I don't love in Rev is that I cannot add some of the glasses option drop downs without using the "change" button. That is only frustrating because then I have to mark the charges again as non-billable. Review Source RS Ryan S. OD Medical Practice Used the software for: 2+ years ### "Best of the EHRs we all love to hate. " July 4, 2024 3.0 I'm frustrated by the increasing number of price increases and lack of improvements to the core product. There seems to be no shortage of add on paid services that no user asks for. I really think its the best of the worst EHRs, but it could dominate the market for optometry with just a dozen or so coding fixes that could not be that time consuming. Pros Cloud accessability is great, software is pretty snappy since switching to HTML. Cons There has been zero doctor requested improvements since I've had the software. There is still an inefficient number of clicks, screens, and poor layouts that must be slogged through on nearly every encounter. Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) We switched for a multitude of reasons. Rev has better letter writing software, both Crystal and Compulink had to export to Word.. very time consuming and inefficient. Review Source DJ Deb J. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Thank you to our amazing biller!" December 29, 2025 5.0 Very good! User-friendly system helps new staff members transition smoothly. Our daily interaction with our biller is the highlight! Pros The staff at the Eye Center of the Dakotas would like to give a shout-out to our amazing RevCycle biller, \[sensitive content hidden\] ! Many thanks for the wonderful person she is and the great work she does to keep us running smoothly with all things billing. We saw the opportunity to send a story or share, but weren't sure how to respond. Hoping this gets to where it needs to go! Cons Really no concerns other than the occasional downtime when the system fails. Pop-up windows that appear in the upper right corner frequently cover other info, a bit cumbersome to navigate. Review Source CS Crystal S. Co Office Manager Medical Practice Used the software for: 2+ years ### "Revolution EHR" March 25, 2025 4.0 We love revolution at our office for patient Pros The customization with Revolution is awesome. Cons All of the updates during business hours causing a lot of downtime with the software. Review Source EB Emily B. AR Hospital & Health Care Used the software for: 2+ years ### "Go with the flow!" February 14, 2025 5.0 The ease of using RevEHR has streamlined our practice flow. From patient demographics and scheduling to charting to billing, the flow is easy and efficient. Pros RevEHR is very intuitive and easy to navigate. Even at our fast-paced front desk, our staff is able to easily navigate through multiple workflows to get our patients scheduled in accurately and easily. Cons Submitting claims through our clearinghouse can sometimes have hiccups, but those seem to be caught and fixed quickly. Review Source HD Hailey D. Optometric Assistant Medical Practice Used the software for: Less than 6 months ### "Best Site for Optical Practice! " December 31, 2025 5.0 I think the value is great and it’s a very secure site. It’s extremely easy to bill insurance and also communicate what’s needed to patient’s. The customer support is also very easy to work with. Pros I love that the site is so fast and easy to use. It makes it easy to manage scheduling and everything we need about patients. It’s the best site for optical practice! Cons The only thing I don’t like is sometimes it can be slow but most of the time it works great! I love that it’s beginner friendly. Review Source CP Cheyenne P. ADMIN Medical Practice Used the software for: 2+ years ### "HVC REVIEW OPTOMETRY " February 14, 2025 5.0 Very impressed and satisfied with the product and transparency with email updated Pros I love the simplicity to learn the software Cons Wish that it would integrate the payments for me Review Source TK Tina K. Office Manager Hospital & Health Care Used the software for: 2+ years ### "RevEHR Review" December 5, 2024 5.0 Overall, we have been good with Revolution. Have used it since 2010. Pros Overall, a good product. Like any technology it has it its issues. The grass isn't always greener on the other side. Cons Too many clicks of the mouse, some improvements are slow coming. Alternatives considered [Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/) Reason for choosing RevolutionEHR Simpler transition from RLISYS to RevEHR Switched from [Othership](https://www.capterra.com/p/266602/Othership/) RLISYS was no longer going to be supported Review Source SK Sanaa K. Chief Clinic Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Comprehensive EHR with Room for Improvement" February 7, 2025 4.0 A solid EHR solution for eye care practices with useful features, but it could benefit from a more modern, user-friendly design and improved efficiency. Pros The cloud-based system allows easy access to patient records from anywhere, and it integrates well with optical workflows. Cons The interface feels outdated, and navigating certain features can be cumbersome, requiring too many clicks for simple tasks. Review Source KL Kyle L. Optometrist Hospital & Health Care Used the software for: 2+ years ### "Highly Recommend RevEHR" September 5, 2024 5.0 10/10. Looking forward to being with RevolutionEHR for the indefinite future if it remains price competitive. Pros RevEHR is on the cutting-edge of incorporating software enhancements that will eventually facilitate better clinic flow for both doctors and patients. I'm grateful for the innovation that RevEHR is achieving. Cons No "Cons" per say. Rather, just hope the great Customer Service Rep team continues to get scheduled enough workers, so they can help clients efficiently. Secondarily, I want EyeMed Assignment & VSP to accept Electronic Billing from RevClear. It's quite asinine and antiquated that Luxottica is blocking this capability & much-need revision for RevClear. I think RevolutionEHR should push for an immediate correction/allowance. Alternatives considered [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing RevolutionEHR CrystalPM and RevEHR are the best two EHR, so I like using either. Switched from [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Non-elective, forced upon starting new employment. Review Source RB Rob B. Optometrist Medical Practice Used the software for: 2+ years ### "Cumbersome, error prone, not improving at a reasonable pace." June 5, 2024 2.0 Cumbersome, feedback not well received by company, improvements slow in implementation. Pros It's intuitive to use. Keeps training relatively easy. Cons Sometimes loses or mangles data. Requires triple checking things that should be automatic. Reason for choosing RevolutionEHR At the time (about 10 years ago) it seemed like a forward facing, OD owned, company that was interested in becoming a best of breed EHR with a patient portal as a central component. Switched from [MaximEyes](https://www.capterra.com/p/79135/MaximEyes/) Ease in obtaining meaningful use and providing a cloud based solution Review Source TN Tri N. Optometrist Medical Practice Used the software for: Less than 6 months ### "Optometrist" February 15, 2025 5.0 Overall not a bad system to use...easy and simple to apply Pros Simple and easy to use and very helpful with my office. Cons Integration of all the exam equipment with the system Review Source JP Jason P. Optometrist Medical Practice Used the software for: 1-2 years ### "Love RevolutionEHR" September 5, 2024 5.0 Pros Revolution EHR is very user friendly compared to so many other EHR's that I have used. It's rare that we have glitches in performance, and whenever there are issues, Revolution's team is quick to fix it. The other thing I have always appreciated, is that they are constantly making improvements to their product, and they listen to their customers about changes or add-ons they would like to see. Cons Can't think of anything off the top of my head. Any issues I ever think of are very minimal and I soon forget them anyway. Review Source FY Fei Y. Owner, Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "RevolutionEHR for Optometry and Practice Management" June 5, 2024 5.0 Best EHR i've used so far. Very easy to navigate and has multiple options to do one task Pros Very much customizable and easy to use. Always on top of if something has gone awry with any part of the system and will update users. Always resolves issues as quickly as possible Cons It would be nice to have more of a training on how to utilize revolutionEHR to its full extent with an actual person rather than just the videos, especially at set up, then through out the years maybe once/twice a year. Review Source LG Lanie G. Optician Medical Practice Used the software for: 2+ years ### "5 Star Review!" June 7, 2024 5.0 Love it!! It makes the days work smooth and easy. Pros The ease of learning the program and they continually work to keep it working to best suit our needs. Cons I can't think of a thing. It is well put together. Review Source SA Samara A. Optician Medical Practice Used the software for: 6-12 months ### "Great! Use it daily!" June 5, 2024 5.0 Nothing but good! I love the simplicity and the ability to always keep learning. Pros I love the ease of the whole system. It makes my job easier. Cons Not being able to link people as easily as needed. Review Source VF Vincent F. CEO & practicing optometrist Used the software for: 2+ years ### "10 years in four offices ,6 Drs and REV enhanced all our medical care records and billing " September 29, 2017 5.0 encounter documentation clarity and efficiency with much greater confidence on all our medical billing and coding encounters Pros I find the program is easy to set up and use, feature rich, guides the Dr recording to ensure correct documentation for medical care and coding for those encounters, this fact has created Dr confidence and enabled our office to increase medical billing - that more than pays for the monthly fee, its updated for free and web based is an asset for any practitioner with multi locations , help is just outstanding , my technicians find it easy to use and we do experience tech turnover so ease of use is important, lots of business partners to help communicate to your patients , survey and recall, great communication tools for patient and their health care providers Cons I am an OD so I wish there was a lower monthly fee and it was easier to get all my pre test data into the program. But the most irritating thing is I cannot let my techs to start the record days ahead of the visit- this is something I would like to be changed-- this is so pre work of insurance, demographics and health HX & meds could be entered well before the encounter in less of a rush so when the encounter is present the day of the visit - patient processing is quicker and less tech duress improving the entire encounter experience - no one likes to wait for the receptionist or techs gather data - but REV forces that because we cannot open a case before the encounter date/time- can you fix that ?? Review Source AR Amy R. Optometrist Medical Practice Used the software for: Less than 6 months ### "Efficient EHR software" June 3, 2021 5.0 It has been a great experience. My implementation specialist, \[SENSITIVE CONTENT HIDDEN\], was (and continues) to be an excellent resource. Not only was she there to walk me through every step with detailed instructions. She made sure I was prepared to use the system. Additionally, if any questions came up later she directed me in the right direction promptly. Not only was she an expert with the system and the industry, what set her apart was her compassion, patience, and excellent service. Pros Love the partnerships available to integrate with the software & the ease to allow them to integrate. Additionally, patient scheduling, adding insurance, and charting are the most efficient out of any other system I've used. It takes some time initially to set the administration settings to your practice though once done - you no longer need to repeat. Cons Wish that the intake form updated medical history automatically. Review Source DL Dan L. Optometrist/Ownewr Hospital & Health Care Used the software for: 2+ years ### "I appreciate the exceptional customer service" July 7, 2021 5.0 The knowledgeable customer service has good response time and has always been "on target" for figuring out any problem I had. The customer service representatives: 1) have an optometry background, and 2) are not located in a foreign country, making communication ideal. RevolutionEHR cares about its clients! Pros The integrity of the company. I confidently achieved Meaningful Use (MU) because Rev (and later RevAssure) worked to educate me to do things correctly. I was "bulletproof "when audited, thanks to the thorough tutelage and efforts of \[SENSITIVE CONTENT\] Cons Cumbersome, not intuitive. Learning curve was challenging. Reason for choosing RevolutionEHR Recommended by \[SENSITIVE CONTENT\] Review Source AA Andrea A. manager Health, Wellness and Fitness Used the software for: 2+ years ### "My thoughts" July 28, 2021 5.0 The customers service is fantastic! Any time I do not know how to do something in the system, I can call for help and they walk me through how to put it in. They are so helpful and friendly! \[SENSITIVE CONTENT\] was epecially wonderful today to help me with a very complicated transaction in the accounting. Pros I like the demographic information and how we integrate with Weave to make it easy to send patient reminders and notify of product in. Overall, the system is pretty easy to use. Cons It is difficult to make changes in the accounting. I get lost at times with all of the different invoices and figuring out how to make changes or corrections when needed. Reason for choosing RevolutionEHR We chose Revolution EHR to be able to customize our screens and price point. Review Source VR Verified Reviewer Independent Norwex Consultant Consumer Goods Used the software for: 2+ years ### "Review for EHR" December 17, 2018 5.0 I think my overall experience with Revolution EHR is great! Pros definitely out weigh the cons. Pros I love how easy it is to look up a patients history and to schedule an appointment. The calendar makes it really nice as well to see what we have going on. Cons Sometimes it is frustrating training a new employee because sometimes there are little buttons you have to choose in order to get to the place you are needing to be. Once you get it down it’s fine but learning it is kind of tedious. Review Source VR Verified Reviewer Optometry Assistant Medical Devices Used the software for: 1-2 years ### "An Optometrists' Best Friend!" January 28, 2021 5.0 Pros I love how accessible RevolutionEHR makes patient files—past and present. Also, the ability to merge duplicate patient files (for example, one from 3 years ago and one from a recent visit) is remarkable. I also like the design of the software, as it is easy to navigate. Cons I do not like how the software can be glitchy. At times, RevolutionEHR will not allow me to login to my account unless I try several different times. This can be very frustrating with a busy day with many patients to look up. Review Source JK Jeff K. Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "Customer Service at its Best" February 27, 2019 5.0 THE PEOPLE MAKE THIS COMPANY. I thought I set the bar on customer experience but for a small practice, I think that's pretty easy to do. For a large company like RevEHR to manage so many customers and the ever challenging and changing healthcare and software worlds...and do it like a 5 star hotel...escapes my comprehension. Pros The thing I liked most about the SOFTWARE was the attractive interface, the video training modules for my staff, the fact that I was always informed of updates or issues to be concerned with going down the pipleline, and the ability to access RevEHR from anywhere with a network connection. Cons The exam flows are too click-heavy...with multiple menus and submenus for testing...would like to see more tests combined into less pages/tabs. Review Source PF Paul F. Optometrist Medical Practice Used the software for: 2+ years ### "Easy, customizable charting" July 7, 2021 5.0 Pros I love that I can add tests, customize plans, and have easy access to customer service. Cons I do not have any cons about Revolution. Review Source Similar Products Featured ## Related categories [Optometry](https://www.capterra.com/optometry-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.