# Page 2 | RevolutionEHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is RevolutionEHR the right Optometry solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124589/RevolutionEHR/reviews

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RevolutionEHR

4.5 (203)

[View alternatives](https://www.capterra.com/p/124589/RevolutionEHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of RevolutionEHR

## Showing most helpful reviews

Showing 26-50 of 203 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EH

Elizabeth H.  
Optician  
Medical Practice  
Used the software for: 2+ years

### "The "All-in-One" Optometry Standard"

December 29, 2025

5.0

RevEHR has been a great asset to our optometry practice. The system is easy to use and designed in a way that supports efficient eye exams, clear documentation, and smooth daily workflows. It has helped our team stay organized and spend more time focusing on patient care rather than administrative tasks. Their support team is responsive and knowledgeable, making the overall experience very positive. We’re happy to partner with RevEHR and would recommend it to other optometry practices.

Pros

Optometry-Specific Logic: Because it was built specifically for eye care, the exam flow feels natural. It doesn't feel like a "repurposed" general medical EHR.

Cons

The "Click" Factor: It is notoriously "click-heavy." Moving from one section of an exam to another often requires multiple clicks, which can feel tedious during a busy clinic day.

Review Source

MH

Matthew H.  
Optometrist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The Overall Best EHR for Optometry"

December 29, 2025

5.0

RevolutionEHR has been and remains the best overall EHR for optometry. And best of all, it just keeps getting better year after year!

Pros

The workflows are common sense and were clearly designed by people with real world clinical experience. The interface adapts flawlessly to the many different screen shapes and sizes used and in and out of clinic. The integrations with RevIntake and RevPayments save tremendous staff time and headaches as well as improve patient experience. And best of all, it just keeps getting better year after year!

Cons

Frequent downtime throughout 2025, however those issues appear to be fixed now with their migration to a more stable AWS server.

Review Source

SF

Sam F.  
Owner and Optometrist  
Medical Practice  
Used the software for: 2+ years

### "Easy to switch and easy to use"

February 14, 2025

5.0

Great, it has been easy since day 1, much better than my previous EHR

Pros

Easy to use, get eRx platform, easy to make an office paperless, very optometry friendly, initial set-up was easy, billed per Dr., not user so that is nice if you have part time people. I like that it is Internet browser based so I can use any computer anywhere as long as it has internet, no app to download

Cons

Price & sometimes it is down but not very often

Alternatives considered

[Firefox](https://www.capterra.com/p/228987/Firefox/)

Reason for choosing RevolutionEHR

Revolution is easier to use and bill out of

Switched from

[Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)

No app to download with Revolution, easier to bill out of, faster to use, Revolution charges per OD not per user and I have 3 part time employees

Review Source

WM

William M.  
Optometrist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Alway getting better"

February 14, 2025

5.0

I have utilized 4 different EHRs in my 6 year career, Revolution is by far the most user friendly and capable of doing the most.

Pros

What I like most is how easy it is to track the metrics of my practice and create custom reports. This EHR goes above and beyond in allowing me to meticulously analyze the sales trends of products like glasses, contact lenses, eye drops, etc and services (medical exams, vision exams, vision therapy, contact lenses fittings). I fully expect my EHR to be convenient in documenting patient findings, but how well integrated it is with optical/insurance/medications is down right impressive.

Cons

What I like least about RevolutionEHR is that each component of a patients eye does not have a "free type" option, only drop down selections. I would love to see the ability to have dropdown options AND a free type section for each exam component, not just a GENERAL free type section.

Switched from

[Eye Cloud Pro](https://www.capterra.com/p/239650/Eye-Cloud-Pro/)

Better metrics and system in place for analyzing all aspects of my business.

Review Source

TC

Tricia C.  
Asst Manager  
Medical Practice  
Used the software for: 2+ years

### "Rev is great"

February 14, 2025

5.0

Overall, I really love Rev. I feel it improves each year. I have been using it for over 10 years. It is easy to communicate with customer service. I feel the representatives listen to our requests and try to improve the app based on what we need. That is extremely helpful!

Pros

I have always liked many features on Rev, but one that I love is the RevConnect. It is so easy to use and patients are very happy with it.

Cons

There are times where it moves slow, or lags. Not often, but when it does it makes things a little difficult when I'm trying to check in or check out a patient.

Alternatives considered

[Weave](https://www.capterra.com/p/141842/Weave/)

Reason for choosing RevolutionEHR

The other company required us to have a cell phone to connect to the account.

Switched from

[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/)

Rev was much easier to use daily. Easy to learn.

Review Source

LT

Lisa T.  
General Manager  
Medical Practice  
Used the software for: 2+ years

### "Highly recommend Revolution EHR"

February 14, 2025

5.0

Ive been using Revolution for several years, and I'm thoroughly impressed with its functionality and ease of use.

Pros

As a health care professional ,efficiency and accuracy are key.and this system delivers on both fronts.

Cons

When it goes down. We have to get out the paper charts!

Switched from

[Practice Director EHR](https://www.capterra.com/p/79132/Practice-Director/)

Heard this was better option. Needed to change

Review Source

OW

Orrin W.  
Optical Manager  
Medical Practice  
Used the software for: 2+ years

### "RevolutionEHR Review"

January 15, 2025

5.0

I have been using RevolutionEHR for years. It is my favorite EHR of all the different ones I have used.

Pros

The system is very easy to navigate and to use.

Cons

Making reports can be challenging but can find by Rev support.

Review Source

HF

Holly F.  
Optometrist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Revolution review top notch EHR "

February 15, 2025

5.0

Good. Help team is very responsive. Love the pulling forward option and lots of ways to do the same thing. Lots of information easy to access.

Pros

I love the pulling forward previous information option on past patients! Saves so much time for established patients!

Cons

Extra clicking on screens and lots of pages to print exam.

Review Source

LK

Lori K.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Office Manager"

February 16, 2025

5.0

There are a few glitches that could be improved but overall pleased

Pros

The ease of using REV and navigating through patient information

Cons

It has become complicated to run reports without the help of customer service at REV.

Review Source

LL

Lori L.  
Patient Care Manager  
Medical Practice  
Used the software for: 2+ years

### "RevolutionEHR"

November 29, 2024

4.0

RevolutionEHR streamlines patient management and clinic operations, making it easier to handle scheduling, billing, and medical records in one place.

Pros

User-Friendly. Its intuitive design makes it easy to navigate.

Cons

Though user-friendly for basic tasks, more complex features like billing reconciliation or reporting may require extensive training

Alternatives considered

[Weave](https://www.capterra.com/p/141842/Weave/)

Reason for choosing RevolutionEHR

Not sure why the owner choose REV, I think she was recommended by another user.

Review Source

PD

Phoenix D.  
Technician  
Medical Practice  
Used the software for: 2+ years

### "Happy customer "

February 14, 2025

5.0

I enjoy using the service and am happy with the features.

Pros

The ease of record keeping and coordination! Patients can easily request any info.

Cons

When pretesting patients some of the info doesn’t save properly between computers.

Review Source

TH

Trinh H.  
Optometrist  
Hospital & Health Care  
Used the software for: 6-12 months

### "One year with RevEHR"

February 14, 2025

5.0

Overall I'd give RevEHR a 7/10. I have yet to explore all the customization options but it's nice to know it's there.

Pros

There are lots of options for customization.

Cons

Too much clicking to get to different screens and customization can get confusing with how things are named.

Review Source

AC

Andrea C.  
Technician  
Medical Practice  
Used the software for: 6-12 months

### "Great program! "

February 14, 2025

5.0

The progam is easy to learm to.use & navigate.

Pros

User friendly & the abilty to send text messages to patients

Cons

RevolutionEHR has worked wonderfully. I have no negative comments

Review Source

KJ

Kristin J.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Looking for upgrades that work better"

September 7, 2024

3.0

I feel like RevIntake is a good sum up of my feelings for Rev. I promises to solve all my problems, but once the final product is released, it isn't quite what I was hoping. It's not very pretty, but it's functional. It could be much better, but I can't get any input through the system.

Pros

I like that I can do everything I need - exams, optical, scheduling, billing. I like that it is common and people already know how to use it. I love integrations like SmartFlow, Weave and Visionweb. I like that most things in the exams are customizable. Once you figure out that the green plus does the same thing on various levels, you are golden.

Cons

Requests for new things fall on deaf ears. There are so many small tweaks we have asked for that are sent to the development team and we never hear back why they aren't implemented. I want to customize my orders page, it has old data for lenses we don't use and I want to update. I want the 12th spot that is empty on each patient main page to be "Referrals." I need the schedule to stop pulling up the agenda each time and instead pull up the calendar. I need to be able to print reminders from the EHR onto cards or a printed: I've messed about making letters that pull that information, but this is a no brainer that I need and cannot get easily. The new RevIntake forms are not a better solution to paper. Searching for medications is a bear, my patients can barely make it thru the forms in 20 minutes because the interface not easily read. I need them in Spanish. My barcode printer won't line up right - Rev says its a hardware issue, Datamax says its a software issue.

Review Source

NG

Natalie G.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Rev review "

February 14, 2025

5.0

Pros

Communication from support staff is so wonderful

Cons

Some things aren’t fully customizable and could use some tweaking

Alternatives considered

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

Reason for choosing RevolutionEHR

Overall seemed like a better fit for our needs

Review Source

EH

Emily H.  
PCC  
Retail  
Used the software for: Less than 6 months

### "Love Revolution EHR"

February 14, 2025

5.0

It has been great--at first it was tough, but be positive!!! It is a fantastic system!

Pros

Quick, easy and fast paced... Love how you only need 1 system to do everything!

Cons

It has its quirks, but easily worked out!

Switched from

[ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/)

Not sure if this is the right one, but was awful.

Review Source

OE

Olivia E.  
Patient Care Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "RevolutionEHR is versatile and easy to use!"

December 2, 2024

4.0

RevolutionEHR is versatile, easy to use, and offers a wide variety of options for clinics.

Pros

I like how versatile RevolutionEHR is. We can do so much within the single platform.

Cons

There are occasional glitches that obstruct my view of certain parts of the screen, but this isn't frequent.

Review Source

PT

Paul T.  
Optometrist  
Hospital & Health Care  
Used the software for: 6-12 months

### "An EHR that works. "

October 25, 2024

4.0

We are happy with the performance of revolution.

Pros

All inclusive ehr system that can generate insurance invoices

Cons

The software is somewhat click intensive which can slow you down.

Switched from

[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)

This was the more cost effective route for ehr software.

Review Source

JLR

J Lancaster R.  
Optometrist  
Hospital & Health Care  
Used the software for: 2+ years

### "Revolution Review"

September 6, 2024

5.0

It has been excellent since converting in 2015.

Pros

Ease of use and access to information in the cloud wherever I am located.

Cons

It is more difficult to maneuver though records on my phone.

Alternatives considered

[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/)

Reason for choosing RevolutionEHR

I used OfficeMate for accounting and did not like their system. They were not cloud based. I did not like the fact that VSP owned the product. I wanted an EHR that was independent of vision plans.

Review Source

DG

Desiree G.  
Patient Care Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Revolution is easy learn"

August 27, 2024

4.0

When we don't have any glitches Revolution is great!

Pros

Easy to maneuver through to find patients and schedule. Changing the name, address, date of birth and insurance is easy to do. We are able to have our communications system integrated with Revolution to help with flow and decrease printing as our forms and communications move digitally.

Cons

There are some things that are still hard to find or change for flow.

Review Source

MLB

Mary Lynne B.  
Optometrist  
Hospital & Health Care  
Used the software for: 2+ years

### "I love Rev ehr"

September 6, 2024

5.0

Easy to use and watch over employees At 2 offices

Pros

Being able to check on aging reports unsigned exams from home

Cons

Nothing it is easy to use. Cost is high but worth it

Switched from

[Medisoft](https://www.capterra.com/p/163977/Medisoft/)

Work online from home. Both offices on same ehr

Review Source

BB

Brittany B.  
Patient Coordination  
Medical Practice  
Used the software for: 2+ years

### "Easy to Use"

July 31, 2024

5.0

Use it every day for work. Enjoy using it.

Pros

Very user friendly. Easy to find what I am looking for.

Cons

I wish there was a way to automatically add partial payments.

Review Source

JS

JANINE S.  
OPTOMETRIST  
Medical Practice  
Used the software for: 2+ years

### "BEGINNING A PRACTICE WITH REVOLUTION"

June 7, 2024

5.0

OVERALL I AM SUPER PLEASED THAT WE DECIDED TO STICK WITH REVOLUTION FOR THE PRACTICE. WE HAVE BEEN USING THE SYSTEM FOR 7 YEARS AND APPRECIATE THE HANDS ON SERVICE. KNOWING THAT THERE ARE CONSTANT IMPROVEMENTS BEING DONE BEHIND THE SCENES IS A COMPLIMENT TO US AS USERS AND TO THE TEAMWORK AT REVOLUTION.

Pros

REVOLUTION WAS USER FRIENDLY. IT WAS EASY TO ADAPT TO EHR WHEN WE OPENED THE PRACTICE. THERE WAS NO GOING BACK AND FORTH BETWEEN WEB PAGES. I AM HAPPY REVOLUTION WAS DESIGNED BY DOCTORS FOR DOCTORS AND THE REV TEAM CONTINUE TO LISTEN TO THE NEEDS OF THE USERS AND MAKE APPROPRIATE CHANGES.

Cons

I DO NOT LIKE THE TAX ISSUES WHEN TRYING TO CHECK OUT A PATIENT, MOSTLY WHEN USING INSURANCE AND BILLING.

Switched from

[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)

IT WAS VERY CONFUSING IN THE BEGINNING AND TRYING TO LEARN THE SYSTEM WHEN WE OPENED OUR PRACTICE. WE QUICKLY SWITCHED TO REVOLUTION. BEST DECISION WE EVER MADE.

Review Source

CB

Chad B.  
Optometrist  
Medical Practice  
Used the software for: 2+ years

### "It gets the job done but not without extra work"

June 5, 2024

3.0

It gets the job done with a ton of workarounds to get through the day but stuck now that they hold all the data

Pros

it is online and I do not have to manage updates and security patches

Cons

Listen to the requests of the doctors. Stop only offering new "fee" additions. Why would I pay for a feature when you do not have a stellar base product? If they would personally call back and talk to your clients, NOT JUST DOING SURVEYS.

Reason for choosing RevolutionEHR

online availability to take security and updates off my todo lists

Review Source

GZ

George Z.  
OD  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Not happy!!!!"

June 10, 2024

3.0

Frustrating. Capable of everything, but always not completely functional. Support almost never resolves any issues.

Pros

Attempts to do everything for an office.

Cons

The lack of insight for what the practitioner needs and the unwillingness to take any steps to improve core functions that are advertised as . ..........

Review Source

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