# Page 3 | RevolutionEHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is RevolutionEHR the right Optometry solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124589/RevolutionEHR/reviews --- RevolutionEHR 4.5 (203) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of RevolutionEHR ## Showing most helpful reviews Showing 51-75 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FY Fei Y. Owner, Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "RevolutionEHR for Optometry and Practice Management" June 5, 2024 5.0 Best EHR i've used so far. Very easy to navigate and has multiple options to do one task Pros Very much customizable and easy to use. Always on top of if something has gone awry with any part of the system and will update users. Always resolves issues as quickly as possible Cons It would be nice to have more of a training on how to utilize revolutionEHR to its full extent with an actual person rather than just the videos, especially at set up, then through out the years maybe once/twice a year. Review Source RB Rob B. Optometrist Medical Practice Used the software for: 2+ years ### "Cumbersome, error prone, not improving at a reasonable pace." June 5, 2024 2.0 Cumbersome, feedback not well received by company, improvements slow in implementation. Pros It's intuitive to use. Keeps training relatively easy. Cons Sometimes loses or mangles data. Requires triple checking things that should be automatic. Reason for choosing RevolutionEHR At the time (about 10 years ago) it seemed like a forward facing, OD owned, company that was interested in becoming a best of breed EHR with a patient portal as a central component. Switched from [MaximEyes](https://www.capterra.com/p/79135/MaximEyes/) Ease in obtaining meaningful use and providing a cloud based solution Review Source AC ANDREW C. Optometrist Hospital & Health Care Used the software for: 2+ years ### "Full service EHR with Practice management" June 5, 2024 5.0 Pros I love that I can access my charts from anywhere. If on vacation, I can quick check in on my practice and make changes if needed. Taking payments, making exams, following trends, and patient management is all in one easy to use system. The development team is always rolling out new helpful improvements to keep up with the needs of our field. Cons Limited mobile functionality. I use a Samsung Fold to have a larger screen on the go. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Review Source MLB Mary Lynne B. Optometrist Medical Practice Used the software for: 2+ years ### "In the cloud" June 5, 2024 5.0 It helps manage your office, keep an eye on everything Pros I can look at my offices from any place, even on vacation Cons its perfect there is not a negative about revolution ehr Reason for choosing RevolutionEHR most optometrists use this it is the most used optomerty ehr Switched from [Medisoft](https://www.capterra.com/p/163977/Medisoft/) i wanted cloud based and optometry based Review Source SA Samara A. Optician Medical Practice Used the software for: 6-12 months ### "Great! Use it daily!" June 5, 2024 5.0 Nothing but good! I love the simplicity and the ability to always keep learning. Pros I love the ease of the whole system. It makes my job easier. Cons Not being able to link people as easily as needed. Review Source CH Casey H. Optometric Technician Medical Practice Used the software for: 6-12 months ### "Overall, a decent software " March 10, 2022 4.0 It's been fine. I have gotten used to the software for the most part and learned to navigate the constant issues that occur throughout the work day. Pros I will start by saying the one thing I like about Revolution is how detailed it is, but this also one of the reasons I don't love it. Switched to Rev back in June of 2020. It took some time to get used to. I do like that there is a search exam slot option that allows you to easily search a certain day or time for any appointment. I also like that I can pull up the schedule from any device while in a patient's chart. I was unable to do this in EPM and EHR. Cons Quite a few. I feel as though Rev is so detailed it can makes things more confusing. There are way too many places in a patient's chart to add notes. EPM only had one place for notes which was nice because everything was in one place. I don't like that you can't see the entire weeks schedule, just one day at a time which can be annoying. You also can't see the whole day without scrolling up or down. The software is very glitchy and I get at least 2-3 error messages throughout the day that requires me to logout then log back in. Sometimes it won't save the patient's hPI or visual acuities. Everything is a bunch of clicks; ordering glasses, sending though rxs, finalizing rx, etc. We were told when switching to this software everything would transfer over. That could not be further from the truth. I have had to manually import data for over a year (rx, diagnosis, medical issues, meds, etc). Quite a chore when I'm busy with working. Switched from [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) Price and minor issues with the software Review Source Response from RevolutionEHR April 26, 2022 Hi Casey, Thank you for sending your feedback regarding RevolutionEHR. We're glad you are having a positive experience, and we apologize that the software is not blowing you away. We have sent your comments back to our product team so they can make adjustments accordingly. Please reach out if you have any other comments or questions about RevolutionEHR - we are always here to help! Best, Your RevolutionEHR team AB Anna B. Executive Assistant Retail Used the software for: 2+ years ### "I love my RevEHR Team!" December 8, 2021 5.0 Pros This software is an awesome 1-stop shop. All records are housed in one software system and we were able to access records even during the pandemic shutdown when all of our offices were closed. We could still service our customers and patients by being able to access the system remotely. We could not have done that if we were using paper files in the office. Cons There is nothing we do not like about this software Reason for choosing RevolutionEHR My customer support team at RevolutionEHR is unbeatable! I feel that I have a partnership with my RevEHR team and they are always accessible and offer help and solutions any time I have a question or need anything at all. Review Source CB Charlotte B. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Easy and effective" March 11, 2024 5.0 very positive. love the simplicity and thoroughness at the same time. Pros very friendly to new staff members joining on, seasoned staff members, and optometrists prescribing and charting. Cons maintenance shutdowns occur more than I'd like Alternatives considered [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) Review Source VR Verified Reviewer Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Able to Work at the Office or Home" June 7, 2019 4.0 I love Revolution compared to other software programs I've used in the past. Pros It is cloud based. I like being able to access it from my home as well as the office. I like the fact that there is extremely little down time. Previous software programs I've used would go down on a fairly regular basis, leaving the office with zero access to patient information and charts. I love the chat feature that is available immediately when I've needed assistance from customer support. There is no calling, leaving a message, and waiting on a return call when needing assistance with something. Cons It has been difficult for me to learn how to build specific reports. I always have to ask for assistance when creating new reports. Reason for choosing RevolutionEHR Good reviews from current users. Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) We wanted a cloud based product. Review Source VF Vincent F. CEO & practicing optometrist Used the software for: 2+ years ### "10 years in four offices ,6 Drs and REV enhanced all our medical care records and billing " September 29, 2017 5.0 encounter documentation clarity and efficiency with much greater confidence on all our medical billing and coding encounters Pros I find the program is easy to set up and use, feature rich, guides the Dr recording to ensure correct documentation for medical care and coding for those encounters, this fact has created Dr confidence and enabled our office to increase medical billing - that more than pays for the monthly fee, its updated for free and web based is an asset for any practitioner with multi locations , help is just outstanding , my technicians find it easy to use and we do experience tech turnover so ease of use is important, lots of business partners to help communicate to your patients , survey and recall, great communication tools for patient and their health care providers Cons I am an OD so I wish there was a lower monthly fee and it was easier to get all my pre test data into the program. But the most irritating thing is I cannot let my techs to start the record days ahead of the visit- this is something I would like to be changed-- this is so pre work of insurance, demographics and health HX & meds could be entered well before the encounter in less of a rush so when the encounter is present the day of the visit - patient processing is quicker and less tech duress improving the entire encounter experience - no one likes to wait for the receptionist or techs gather data - but REV forces that because we cannot open a case before the encounter date/time- can you fix that ?? Review Source MH Mohammed H. Optometrist Medical Practice Used the software for: 1-2 years ### "New Sublease EHR" December 4, 2021 5.0 From start to finish, it was amazing. I immediately got connected with a sales rep who was very upfront about costs and value added to my new office. Thereafter I worked with \[SENSITIVE CONTENT\] to implement the software and she was AMAZING! Since my initial virtual calls with her, I have reached out a few more times to her needing help with the EHR and she returned my calls/emails every time. I have 2 other offices and will hopefully grow to more offices and will use Rev exclusively because of the customer service and support I have received thus far. Thank you! Pros I loved all the preset features of the software. There was very little for me to add in and that saved a ton of time while starting a new office. Cons Some of the new HTML formatting in the software is a nuisance but overall very happy with Rev. Alternatives considered [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing RevolutionEHR The interface and ease of use of Rev far surpassed the other companies. Review Source AR Amy R. Optometrist Medical Practice Used the software for: Less than 6 months ### "Efficient EHR software" June 3, 2021 5.0 It has been a great experience. My implementation specialist, \[SENSITIVE CONTENT HIDDEN\], was (and continues) to be an excellent resource. Not only was she there to walk me through every step with detailed instructions. She made sure I was prepared to use the system. Additionally, if any questions came up later she directed me in the right direction promptly. Not only was she an expert with the system and the industry, what set her apart was her compassion, patience, and excellent service. Pros Love the partnerships available to integrate with the software & the ease to allow them to integrate. Additionally, patient scheduling, adding insurance, and charting are the most efficient out of any other system I've used. It takes some time initially to set the administration settings to your practice though once done - you no longer need to repeat. Cons Wish that the intake form updated medical history automatically. Review Source LP Lori P. office manager Medical Practice Used the software for: 2+ years ### "Why change things that are not broken?" July 1, 2025 4.0 In the past I was a huge fan of Revolution, but with the most recent changes I am finding my job to be more difficult and frustrating. Pros We find for the most part that REvolution EHR is easy for new employees to navigate. Training videos are helpful. Cons Changes to their accounting screen have become increasingly frustrating and do not make sense. Customer service was not helpful. Reason for choosing RevolutionEHR Ease of use and features that meet the needs of our clinic Switched from [Practice Director EHR](https://www.capterra.com/p/79132/Practice-Director/) Job change Review Source VR Verified Reviewer Staff Accountant Financial Services Used the software for: 2+ years ### "Great Software for Inventory Needs" November 27, 2018 5.0 I use this daily to track customer eyecare health. Data is simple to access when uploading retinal images with our Optos machine. If you plan on having the most current technology for eyecare, you need RevolutionEHR. Pros This software met my needs to managing my inventory and clients. It's constantly improving and receiving major updates that are extremely helpful. Most importantly, the reporting in the software is easy to use and Excel friendly. This is the best software I found to manage both customers and product while being HIPAA compliant. Cons This isn't really a software issue, but customer service could be better. Their software team can take a long time to get back to you if you have any requests or issues with a report that won't pull. Review Source DL Dan L. Optometrist/Ownewr Hospital & Health Care Used the software for: 2+ years ### "I appreciate the exceptional customer service" July 7, 2021 5.0 The knowledgeable customer service has good response time and has always been "on target" for figuring out any problem I had. The customer service representatives: 1) have an optometry background, and 2) are not located in a foreign country, making communication ideal. RevolutionEHR cares about its clients! Pros The integrity of the company. I confidently achieved Meaningful Use (MU) because Rev (and later RevAssure) worked to educate me to do things correctly. I was "bulletproof "when audited, thanks to the thorough tutelage and efforts of \[SENSITIVE CONTENT\] Cons Cumbersome, not intuitive. Learning curve was challenging. Reason for choosing RevolutionEHR Recommended by \[SENSITIVE CONTENT\] Review Source NW Nathan W. Optometrist Medical Practice Used the software for: 2+ years ### "Great Service and Expertise " July 6, 2021 5.0 It consistently works and I can access it from anywhere and it's very easy to learn and \[SENSITIVE CONTENT\] has been super helpful in helping me navigate and implement this EHR at my offices. Pros I can access it from anywhere and it rarely breaks down. Also, \[SENSITIVE CONTENT\] has been super helpful helping me set it up for my current office as well as my new office. Cons The initial set up has a bit of a learning curve but nothing too bad but fortunately \[SENSITIVE CONTENT\] was able to walk me through it so it all worked out fine. Review Source cA chelsey A. optician Medical Practice Used the software for: 1-2 years ### "Good" May 24, 2022 4.0 Good. Pros This product is easy to use and makes scheduling easy. I am able to link this product to weave for additional support. Cons I don't like the bugs. Sometimes it is slow to load and log-in, I get logged out sometimes and things do not refresh quickly. Review Source Response from RevolutionEHR June 13, 2022 Hi Chelsey, Thank you for your review of RevolutionEHR. We're glad you are having a positive experience, and we apologize that the software is not blowing you away. We have sent your comments back to our product team so they can make adjustments accordingly. Please reach out if you have any other comments or questions about RevolutionEHR - we are always here to help! Best, Your RevolutionEHR team JW Joshua W. Optician Medical Practice Used the software for: 2+ years ### "The Amazing Revolution EHR" April 30, 2015 5.0 Pros Revolution EHR is a great electronic health record management system that allows for total office integration. Revolution EHR leaves nothing behind when it comes to managing patient records, accounting, billing, coding, optical orders, medical orders, insurance, inventory management, reports, etc. Revolution EHR gives the office the ability to do everything for all their patients and it streamlines workflow for better efficiency and productivity. Another great benefit to Revolution EHR is that it is a cloud-based system meaning their is no software needed to take up vital hard drive space and it can be accessed from any computer anywhere that you are. This allows for your doctors to communicate about patients even if they are out of the office and it allows managers to pull reports from home if needed. Cons The downside to Revolution EHR is that it has a learning curve like most new programs being implemented into an office. revolution EHR requires some time to get used to and even after a few years of using it you will learn something new. But this is not so much a negative as it is a positive. Revolution EHR provides a "sandbox mode" that allows the office to utilize all the features of Revolution EHR, but without the real-world risks of inputting wrong data. It encourages you to make mistakes and to learn form them. Revolution EHR is also updating their systems constantly to streamline the patient care process and in doing so that is why you learn something new. Review Source AS Andrea S. Optometrist/Owner Used the software for: 2+ years ### "Intuitive, reliable, expanding, responsive!" September 28, 2017 5.0 Pros The software is intuitive and can be learned quickly by new users. Claims processing and patient billing is simplified over other products we have used in the past. RevolutionEHR is always listening to client needs and RESPONDING with improvements and features. VSP claims/invoices are calculated correctly every time. Cons This may not be possible, but I wish we could eliminate the duplicate entries required in VSP, Eyemed and VisionWeb. For each, it would be nice to be able to map our products to their names in order to reduce OUR errors in selecting the correct lens. RevolutionEHR is implementing this soon, but in the meantime, I wish there was a better means of doing mass recalls of patients , and I wish I could print an address label. Review Source PO Patrick O. Used the software for: ### "" April 30, 2013 4.0 We are a 4 OD and 1 MD practice with 9 exam lanes. Our last software upgrade with our previous vendor was the last straw, being way to slow, way too 'click-y', and infested with bugs. One bug gets fixed and another pops up. I don't think the version was ever tested in an exam room. Very frustrating. We made the decision to change vendors. In our search, we had the following criteria: must meet meaningful use criteria; must be Optometry/Ophthalmology based and not a modification of another specialty; developers must be eye care specific and have intimate knowledge of eye care practice and exam room flow; software must integrate medical records, billing, scheduling and optical in the same program; intuitive in design and flow; on-demand, on-line training for staff; some of the lesser criteria came down to feel, flow, and visual aesthetics. Though we found several good programs, RevolutionEHR was an easy decision once we had done all our homework and research. We are in the training phase of implimentation and have a 'go live' date of June 1st, 2013. The training is on-line and available 24/7 which is a huge plus. Though 'live' training is available, we found the 'self-guided' training program to work well for our clinic, since we are already fluent with EHR basics. The program is very intuitive and flows nicely through the exam or office visit. Another big plus is the 'sandbox'. Basically, this is the mirror image of your regular practice software that you and your staff can play in and practice without the worry of 'crashing the system'. We've set up our office parameters in the sandbox, and will train our current and future employees there. Since it's exactly the same as the 'live' version, it's an easy transition and staff is not stressed or worried about making a mistake. If they're working on something new, they try it in the sandbox first. In terms of training resources, Revolution uses "Insights", their web-based site as a one-stop access to all the information you need including pre-recorded webinars, videos, blogs and FaceBook interaction. We're not live yet, but so far so good. Stay tuned. I rated 4/5 stars because we're just getting started and don't have enough experience to give it 5 stars, but I'm anticipating they will earn the 5th star. Review Source AG Ashley G. Office manager Hospital & Health Care Used the software for: 2+ years ### "Easy to learn and use. " July 14, 2021 5.0 Revolution has been so user friendly and easy to navigate and train new employees on. They have a great resource center that covers everything. On the off chance I can't figure something out the chat function makes it easy to get my questions answered quickly without having to be on the phone. I did call the other day and spoke to \[SENSITIVE CONTENT\]. She was friendly and knowledgeable and literally walked me through every step helping me to create a custom report. Couldn't have asked for better service. Thank you! Pros The patient dashboard makes it very easy to see everything you need at a glance without having to navigate around. Cons Building custom reports is a great feature but can be difficult to figure out. Review Source LM Lauren M. Office Manager Medical Practice Used the software for: 2+ years ### "Great practice management software for accessing a patients file anywhere" February 16, 2018 5.0 Access to our patients wherever we are helps us out alot. We can respond to emails, order contacts, submit claims from wherever we are. This is very helpful when getting an after hours emergent patient who maybe meeting at the office, and we can scan over chart before seeing them. Pros I like the ability to not have a separate server and the ability to access it from home if we need to. Patient setup is very simple and it is very easy to link patients who are related. Electronic submission of claims is very straight-forward. Cons The reporting side could be improved upon. When running reports for longer time periods make the program crash. This is caused by its use of Flash and according to the software updates they are working on getting rid of the programs use of Flash. Review Source QM Qurtullean M. Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "So easy so efficient" March 10, 2021 5.0 Its been fabulous learning a new system is always intimidating but my rev team \[SENSITIVE CONTENT HIDDEN\] really made it pleasant and I don't think I could function without Revolution EHR in my practice! Pros Very easy to learn integrates with all my other equipment and everything is on auto-pilot Cons My practice locations are in 2 different states and that was difficult to integrate but of course \[SENSITIVE CONTENT HIDDEN\] were able to help find a solution very quickly! Alternatives considered [Sightview](https://www.capterra.com/p/5411/ManagementPlus/)[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/) Reason for choosing RevolutionEHR highly recommended by colleagues also most commonly used. Review Source KJ Kelly J. Optometrist Medical Practice Used the software for: 2+ years ### "Easy to use but a bit cumbersome" November 14, 2023 4.0 Pros Easy to use but each encounter requires several clicks and navigating between all the screens is a bit cumbersome. Cons Too many clicks and too many screens. Often has outages. Review Source VR Verified Reviewer Marketing Director Medical Practice Used the software for: Less than 6 months ### "EHR....Stuck in Flash" August 12, 2019 1.0 Issues with time zones, can't customize reminders, can't customize exam modules or tests, very limited API access, very few software providers integrate with it. Pros We were really hopeful that Rev360 would be a good EHR, but we were wrong. It is very capable, but it falls short over and over again. Their support is mediocre, but really their downfall is they are not a software company and don't really care to improve their software and bring it up to the equivalent of 2019 SAAS companies. Cons Flash transition...it's taking them 12-18 months to convert it all over from flash to html, and they don't want to hear any feedback from their users as far as feature requests. They tell you that the software bug is not really a "bug" and that they're not going to fix it. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.