# Page 4 | RevolutionEHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is RevolutionEHR the right Optometry solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124589/RevolutionEHR/reviews --- RevolutionEHR 4.5 (203) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of RevolutionEHR ## Showing most helpful reviews Showing 76-100 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Joshua G. optometrist Medical Practice Used the software for: 2+ years ### "terrible company - terrible time parting ways with them - beware" December 21, 2022 1.0 After closing my business, Revolution sent me incomplete copies of my records. I was forced to buy access to their read-only product for $1,600 per year. It really feels as though they intentionally left the records incomplete to force me to do this. I also have been battling them for 3 months just to get my final invoice. I still haven't been able to get them to charge me for the read only, which I need to have completed by the end of the year. This company is a disaster. I would never do business with them again. Pros It is cloud based, which makes setup easy. Cons The software was very slow and clunky, though it did improve in the last year. Review Source KW Karen W. optometrist Medical Practice Used the software for: 6-12 months ### "not responsive to how I want to practice" January 10, 2018 2.0 I work part time at the office where I use Revolution, and I would not have it in my office. Perhaps I would feel differently with additional training (I had about 30 minutes to show me a few of the features). But I don't think so, reading back over my "cons" list. Cons 1\. About 9 clicks required to print a glasses Rx, after the Rx is entered. Why so many? 2. Does not have newer contacts in the data base, and will not allow me to enter them manually. Have to hand write rx's and scan them in. Can't list trials dispensed either, for the same reason. 3. When data is entered using drop down boxes, and a diagnosis is indicated (e.g. kerititis) only refractive diagnoses are in the final list. Very difficult to add diagnoses. Cannot just type in an ICD 10 code manually. It has to be found in Revolution's list, which simply is not sufficient. 4. Some of the choices are just plain silly. E.G. under cover test, ortho is listed as "no motion", and ther is no phoria listings, only tropias. I have to write in "notes" if there is a phoria. And there are many more examples. 5. Only one spectacle Rx is allowed. I haven't figured out a way to write additional Rx's such as computer glasses, or other special use rx's. "Near refraction" can't be brought forward for reading glasses. Split adds are not allowed. 6. Occasionally I have added screens and later had the screens and all the data entered to inexplicably disappear. When you have an exam turn up blank, when you remember writing notes, chief complaints, etc., it is infuriating, and dangerous for patient care. Review Source DS Duane S. Managing Doctor Medical Practice Used the software for: 2+ years ### "We switched from another EHR company and it has been a win all the way around." September 29, 2017 5.0 The software is efficient to use. It is helpful to be able to log in to a patient's chart from home at times. Pros Cloud based is good. Coding is convenient. Customization of workflow in exams is good. It is good to be able to upload tests into the exam area related to this. Cons The accounting reports, business reports, should allow customization. The data must be entered into a spreadsheet for bench-marking. It would so helpful if they allowed me to categorize the items in the accounting sales report. Import of scanned documents into referrals and consents can be easily improved. The patient's surgical history should display on the past ocular history page. I wish that when a tech enters data, it showed who did that. Sometimes it runs very slowly. The routing slip should allow customization (for example include last Rx and BVA) Review Source KH Kinsey H. Optometrist Medical Practice Used the software for: 2+ years ### "Easy to learn EHR with extensive features." September 28, 2017 5.0 Pros RevEHR is extremely user friendly, all of our staff and doctors were able to catch on very quickly. It integrates with many of our partners which makes things much more streamlined. I also love all the reports we are able to run... it makes running statistics for our office very simple. The support staff is excellent and I appreciate that our suggestions on changes are heard and all software updates are included and automatic. Being cloud-based also means NO servers, NO backing things up, minimized risk of hacking, accessible from anywhere. I love being able to phone triage an after-hours emergency patient from home and chart it immediately. Cons There is very little to dislike. Sometimes I feel like there could be fewer "clicks" to get to what I want, but that is minimal and probably true with any EHR system. Review Source WC William C. Owner/Licensed Optician Health, Wellness and Fitness Used the software for: 2+ years ### "Great EHR system" October 14, 2021 5.0 Pros Ease of use and cloud access make this a easier use system Cons No negative to this EHR I have used at other practices and now that I am an owner knew it was right for me Alternatives considered [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) Reason for choosing RevolutionEHR Previously used the system Review Source JS Jodi S. Optometrist Medical Practice Used the software for: 1-2 years ### "Love Rev!" March 9, 2021 5.0 The staff no longer loses files. I could reach patient 's info during the covid shutdown. I can integrate with other products like IntakeQ to be completely paperless. I look more modern and can be more hygienic . I get faster every day using it. It's been a dream. I had excellent service with \[SENSITIVE CONTENT HIDDEN\] during my installation and training. She was a delight to work with! Pros This is a very popular product and it is the preferred EHR for the sublease Drs at Lenscrafters. It comes with our lease. It's very easy and cloud-based. I'm very proud to have mentored the majority of the LC ODs in the San Francisco Bay Area to get onboard. Plus now that I'm in my second year, I love pulling the patient's previous info forward easily. Cons I like everything especially now that they are flash free. That took patience. Review Source BL Beth L. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Very loyal to this product." February 15, 2022 5.0 Pros It is easy to understand. We have been using it since day 1 in 2013. We never thought about switching. We are also enjoying the payment collection we use with it now. Cons I really don't have any complaints. We are very loyal to this product. Review Source Response from RevolutionEHR April 26, 2022 Hi Beth, Thank you for your review, and thank you for being a part of our RevolutionEHR family! We love that you love RevPayments and we can't wait to see how your practice continues to grow. Please keep us updated on your practice's continued success. Cheers, Your RevolutionEHR team MH Matt H. Optometrist Hospital & Health Care Used the software for: Less than 6 months ### "RevolutionEHR just makes sense, which allows me to give more of my focus to patient care" July 30, 2021 5.0 After using many other optometry specific EHR programs, logging into RevolutionEHR feels like crawling in your own bed after a week out of town. Rev is laid out the way my mind works, allowing me to spend less time and effort thinking about charting, and give more attention to clinical decision making and interacting with patients. Pros It just makes sense. You'd think that'd be a given with any modern EHR, but it truly isn't. The exam flow, check boxes, drop down menus, and free-type boxes are available where they should be and aren't placed unnecessarily where they shouldn't. After using other Cons Sure, if I were the software designer making Rev, I'd tweak a thing or two. But I honestly don't have any serious complaints. Alternatives considered [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing RevolutionEHR RevolutionEHR's downtime is considerably less than Crystal's Review Source RT Rae T. Office Manager Medical Practice Used the software for: 2+ years ### "Easy to use, adaptable and user friendly." March 11, 2021 5.0 We have used Revolution Software for about eight years. They have helped to meet the demands of our ever changing needs. As of recent, \[SENSITIVE CONTENT HIDDEN\] has led us through a move of data from multiple offices into one. She has made the process easy and seamless. We have appreciated her and \[SENSITIVE CONTENT HIDDEN\] from the Data Conversion Specialist team's aid in our smooth transition. Revolution's hard work to meet the needs of their clients in this every changing world does not go unnoticed. They definitely go the extra mile! Pros Easy to use and adaptable for different practices and needs. Cons We cannot think of anything that I would change. User friendly for sure!!!! Review Source VR Verified Reviewer Owner Medical Practice Used the software for: 1-2 years ### "If you MUST go to an EHR... it is one to consider" August 23, 2019 4.0 They were fine. ERH's are a pain and may make it easier to find a record... but make it much harder to be on a doctor-to-patient level with those sitting in my exam chair. Pros The set up people were greats. They made sure that you took lessons and got every question answered. Cons SO MANY SCREENS! When we got a demo, they showed us the many screens that comprise an exam... it was overwhelming. Then they showed us a single screen set up that had everything on one page... That was much better... but they never got it implemented on my office's version. Alternatives considered [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) Review Source DA David A. OD Health, Wellness and Fitness Used the software for: 2+ years ### "Customer service is amazing!" March 11, 2021 5.0 I have been so impressed with \[SENSITIVE CONTENT HIDDEN\] as she has spearheaded a data conversion for a merger for my office. She has been instrumental in making the change better with each conversion. Pros I have used this software for years, and the flexibility is such an amazing part. I love that I can tailor it to my needs, which may be different than another user in the same office. Cons I wish there was a bit more customization and efficiency. The efficiency has improved dramatically, and continues to do so. Review Source CM Carolyn M. owner, provider Health, Wellness and Fitness Used the software for: 2+ years ### "\[SENSITIVE CONTENT HIDDEN\] solved my unusual situation" March 17, 2020 5.0 I had a situation where a patient passed prior to picking up his glasses. We needed to return the glasses and refund the wife. While I was unable to figure it out on my own, once \[SENSITIVE CONTENT HIDDEN\] walked me through it, it was totally intuitive and easily done. Her instructions were very easy to follow! Pros easy to use; technical support always available via live chat Cons Honestly, I can't think of anything short of me being able to completely customize everything...in which case I would be a programmer and I wouldn't be seeing patients! Review Source TT THAO T. OPTOMETRIST Hospital & Health Care Used the software for: 2+ years ### "Revolution EHR" May 14, 2020 4.0 I am able to complete all charts within few minutes as compared to the traditional paper charts which I had to spend more time to write the same basic information for all patients. Software stopped responding at least 3-4 times per week which required restarting of computers to resolve the issue. Start-up cost is quite expensive. Pros Easy to transfer data from previous years to the current date. Autosave. Can print multiple Rx and link to optical dept. for faster transition from exam room to ordering dept. Cons Difficult to save/recall referral letters generated by the software. Review Source Response from RevolutionEHR May 27, 2020 Hi Dr. Tran, thanks so much for taking the time to provide a review of RevolutionEHR. We're happy to see that you're saving time using RevolutionEHR in your practice. We'd love to provide assistance with referral letters. Please reach out to customer support at your convenience at customersupport@revolutionehr.com and we'll be happy to work through this with you. Thanks again! MB Meredith B. Owner Hospital & Health Care Used the software for: 6-12 months ### "Revolution EHR is easy to use " July 29, 2021 5.0 Pros I have been using Revolution EHR off and on over the past few years and \[SENSITIVE CONTENT HIDDEN\] was very knowledgeable and helpful with implementation and set up. Once it was customized the way I wanted it, flow was easy and charting was straightforward. Cons There is a learning curve with the software, as with everything. I am still having to reach out to \[SENSITIVE CONTENT HIDDEN\] for help when navigating and customizing the templates, but she is always available when I have questions! Review Source SG Solomon G. Optometrist Medical Practice Used the software for: 2+ years ### "Highly Satisfied and Recommend for All Eye Care Providers" March 10, 2021 5.0 I implemented Rev 3 years ago for my private practice. It has been remarkable. I love that the software is cloud based, as that permits me to be able to do work when I am not in the office. Additionally, its ease of use helps optimize efficiency of patient flow on a daily basis. My support staff also love using the software. Pros I love the ease of use of the software itself. It is very user friendly for optometry. Cons We have yet to find something about this software that we absolutely do not like. Reason for choosing RevolutionEHR See Above Review Source JF JESSICA F. VISION THERAPIST Medical Practice Used the software for: 2+ years ### "REVOLUTION EHR" October 31, 2019 5.0 FANTASTIC, HIGHLY RECOMMEND TO EVERY PRACTICE, IT DOES EVERYTHING YOU NEED IT TO DO AND BETTER THAN ANY COMPETITOR Pros WORLD-CLASS CUSTOMER SERVICE, COMPANY TREATS ALL CLIENTS AS A TEAM WORKING TOGETHER TO USE THE SOFTWARE INDIVIDUALLY FOR EACH PRACTICE AND THEY ENSURE THEIR CLIENTS SUCCESS Cons ON-BOARDING PROCESS AND GOING LIVE WHEN WE STARTED LEFT A LITTLE TO BE DESIRED, HOWEVER, ENGAGING STAFF AND ALL EMPLOYEES COULD HAVE MADE OUR PROCESS MORE SEAMLESS Review Source MB Marsha B. Optometrist Hospital & Health Care Used the software for: 2+ years ### "This helped me with the transition to ICD10. I made the transition from paper like the history feat" October 2, 2017 4.0 Good record keeping Pros I like the cloud based system and how the updates and improvements happen regularly for the fee. The techniques that make for better efficiencies are great. Just hit the normal button and adjust for the the items different than normal. Using the history button is also convenient. Cons Compared with paper it can slow you down. Assessment could be more intuitive like Google searches. Why can't our usual lingo be translated? An example would be PVD. I can't think of a Doctor who ever Cal's it vitreous membranes and strands. A shortcut that leads to the ICD 10 code would help with efficiency. Review Source BS Benjamin S. Owner Medical Practice Used the software for: 1-2 years ### "Ease of Use" March 9, 2021 5.0 Great in general. Huge upgrade from ExamWrite/OfficeMate. E-Faxing and scanning directly into charts is great as well. Pros It is cloud based, so you can access it from anywhere! It bridges the gap between exams and sales all in one program. Cons Sometimes information gets lost if you are clicking too quickly or if there are two people in a chart Alternatives considered [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing RevolutionEHR Cost, simplicity, cloud based Review Source MT Melanie T. Optician Hospital & Health Care Used the software for: 1-2 years ### "Not the best" October 6, 2020 5.0 I would not recommend this software to a first time EHR user , however once you have used this software it easier to Navigate others. Pros The thing that I liked most about using this software was the ease of contacting a customer service representative. Cons The thing that I like the least about using this software was that it is not user friendly. It takes lots of practice and time to learn to do simple tasks. Review Source GS Gaven S. Optician Hospital & Health Care Used the software for: 2+ years ### "Excellent Software for Private Practice Optometrists" March 15, 2021 5.0 I enjoy everything being in one place. Scheduling, inventory, ordering, insurance. The different sections work together well and compliment each other. Pros It's designed very intuitively. The people that created it really think like an Optometrist. My workflow as an Optician is very smooth too. Cons My concerns early on were with the inventory modules. However, they seem to have improved and even implemented some of my suggestions over time. Review Source RW Randy W. Optometric Physician Hospital & Health Care Used the software for: 1-2 years ### "We migrated over from a clunky EMR to Rev EHR and we haven't looked back since. " September 28, 2017 5.0 More efficiency and less HA than with previous EHR. Rev EHR also integrates with several 3rd party vendors like Solution Reach which the previous EHR didn't. Pros It meets all our needs. It has everything that you would want in a full EHR. It's quite customizable and has a lot of built-in features to help save time and be more efficient in patient workflow. I like how the company is forward-thinking and always working to make the product better and better, and not settling for the status-quo Cons It's still using flash and we have the occasional flash player crash where we have to reload again. Review Source NM Natalia M. Billing Used the software for: 2+ years ### "Easy to use and simple to explain to others" October 2, 2017 4.0 Pros I love how easy to use and simple to explain to others this software is! I was able to learn and teach my coworkers how to use the software in less than a month. The transition from one software to another was very smooth. Every time there is a new upgrade, the webinars are excellent and the transition to the new view/features is seamless. Cons There are some limitations of course, things here and there within the ability to submit claims, post insurance payments, editing invoices and some order steps that could have more customization for the offices, but I can live with them. Review Source LS Leah S. Optometric Technician Medical Practice Used the software for: 2+ years ### "Wonderful Software " March 10, 2021 5.0 Pros RevolutionEHR is easy to use, has a great appearance, and they are great about updating their software to keep customers up-to-date with the rapid changes that are continuously being made in the eye care industry. The customer support team is fabulous when it comes to responsiveness and you can tell they truly do care about you! Cons Honestly, I have nothing bad to say about Rev. Review Source MG Matt G. Optometrist Hospital & Health Care Used the software for: 2+ years ### "Great overall, love the organization and good UI" June 28, 2016 5.0 We used this EHR at my practice in San Diego. We were just getting ready to start using the medical records portion, so really we only used the practice management side, which was phenomenal. I've used lots of EHRs before but I'm confident Rev is at the top of my list. Great support as well which is important with new software. Pros Easy to schedule patients, great "at a glance views", it's really snappy, fast and overall responsive. Having the mobile app is key! Cons I think I had to get used to using it, but I don't think that's the softwares fault. Being new to cloud based EHRs can be tricky but not impossible. Learning curve is fine overall... Review Source LG Lisa G. Optometrist Medical Practice Used the software for: 2+ years ### "Fantastic customer service, always operates with high integrity!! LOVE Revolution!!!!" September 30, 2017 5.0 Great customer support along the way. As we are growing and the needs of the meaningful use requirements have changed, Revolution has stayed on top of it and provided an easy way for me to meet the measures! I am thankful that we picked this software seven years ago!! Pros It is flexible and automatically updates for me! I know the leadership in the company and appreciate that they own any problems and provide clear solutions promptly to their customers. Cons I need more help making sure our team is using the software to its greatest potential. I have reached out to Rev and they are currently helping us with our problem!! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.