--- title: "ModMed Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ModMed Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/124590/EMA/" page_type: "product" language: "en" --- # ModMed Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ModMed ## What is ModMed? Cloud-based, specialty-specific EMA® and gGastro® EHR systems, accessible via tablet, browser, or smartphone, are developed by physicians to speed documentation, boost efficiency, and keep the focus on patients. EMA® is designed with a built‑in AI‑powered ambient listening solution, refining itself to each doctor’s style by remembering preferences and suggesting billing codes. Across 10 specialties—from allergy to urology—these platforms integrate seamlessly with ModMed® Practice Management and billing services for an efficient, intelligent workflow. ## What is ModMed used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Dermatology EMR](https://www.capterra.com/dermatology-emr-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Recognitions Shortlist Best ease of use Overall rating Based on 368 user reviews Reviews sentiment Positive 88% Neutral 5% Negative 7% Pros & cons Streamlined patient care workflow Intuitive navigation experience Challenging billing processes Frequent technical disruptions Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2026 - Medical Billing / 2026 - Medical Practice Management / 2026 - Revenue Cycle Management / 2026 - Telemedicine / 2026 - Medical Scheduling / 2025 - Patient Engagement / 2025 Our "Best of" badge program showcases products with the highest ratings... - Medical Scheduling / 2026 - Orthopedic EMR / 2026 - Plastic Surgery / 2026 Our "Best of" badge program showcases products with the highest ratings... ## ModMed alternatives Highest Rated [4.8 (531)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (660)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/124590/EMA/alternatives/) ## FAQs about ModMed Overview ### What problems does ModMed solve? ModMed solves slow charting, fragmented patient records, repetitive order entry, and paper-based dermatology workflows by centralizing documentation, history, coding, prescribing, and practice management in one intuitive interface. Dermatologists, ophthalmologists, medical assistants, front-desk staff, and multi-location practices benefit most from faster visits, cleaner follow-up tracking, and smoother check-in and checkout. Answer based on 222 reviews Overview ### Which roles and teams benefit most from ModMed? ModMed is most used by clinical care teams, front-office staff, and practice leaders who need connected workflows across patient care and operations. Physicians, physician assistants, and nurse practitioners use it for charting and documentation, while medical assistants, receptionists, coordinators, and managers rely on it for scheduling, intake, billing, and practice oversight. Answer based on 295 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is ModMed built for? ModMed is built primarily for small specialty medical practices, with 87% of reviewers from small businesses and 67% from Medical Practice. It also serves Hospital & Health Care organizations at 17% and Health, Wellness and Fitness providers at 12%, especially across dermatology, orthopedics, OBGYN, ophthalmology, and other specialties. Answer based on 368 reviews Features and Usability ### What are the key features of ModMed? ModMed includes specialty-specific EMR/EHR tools like patient charting, patient records management, and image-based documentation, especially for dermatology and ophthalmology. Core practice features include appointment scheduling, patient portal, e-prescribing, and billing with coding assistance and claims management. Differentiators include the iPad mobile app, Results Log, and integrated pathology tracking. Answer based on 130 reviews Integrations ### Which third-party tools and platforms does ModMed integrate with? ModMed integrates with patient communication and practice tools including Klara, Relatient, and TouchMD, with additional catalog integrations such as Artera, Birdeye, Demandforce, Phreesia, and DeepScribe. Overall, ModMed supports over 20 integrations, covering reminders, text messaging, patient intake, reputation management, and clinical documentation. Answer based on 31 reviews Getting Started and Support ### How easy is it to onboard and train a team on ModMed? ModMed offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Reviewers often say front office staff, providers, and new hires get up to speed quickly because the system feels intuitive. Admins and teams handling advanced features, updates, or configuration may need more time and more hands-on guidance. Answer based on 68 reviews Getting Started and Support ### What customer support options does ModMed offer, and how do users rate the experience? ModMed offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as friendly, quick, and easy to reach, especially during training and routine issues. Others report uneven experiences, including delayed follow-up, unresolved tickets, and difficulty getting knowledgeable help for complex or urgent problems. Answer based on 76 reviews Features and Usability ### How easy is ModMed for patient charting? ModMed makes patient charting faster for many clinical teams through templates, dropdowns, drag-and-drop documents, and specialty-focused workflows. Medical assistants, providers, and iPad users often find documentation easier to manage, though some practices want better training, fewer duplicate entries, and more flexible chart fields, follow-up options, and smart phrases. Answer based on 66 reviews Updates and improvements ### How well does ModMed handle updates and product improvements? ModMed delivers frequent updates that keep the platform current, add features, and support changing clinical and billing needs. Many practices like the steady improvements and helpful release resources, but some teams report downtime, occasional freezes, workflow changes, or features moving to new locations after updates. Answer based on 74 reviews ## Who uses ModMed? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined patient care workflow 91% positive reviews out of 112 Most reviewers describe ease of use as enabling faster patient management and reducing administrative burdens. Tracy K. Office Manager, 11 - 50 employees. "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less time in an iPad." Challenging billing processes 58% negative reviews out of 45 Some reviewers describe billing and insurance as confusing, with slow support, reporting issues, and complicated workflows. Samar E. Patient Coordinator, 5,001 - 10,000 employees. "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility" Intuitive navigation experience 94% positive reviews out of 36 Most reviewers indicate navigation is straightforward, allowing quick access to information and efficient task completion. Frequent technical disruptions 79% negative reviews out of 42 Most reviewers report recurring bugs, slowdowns, and occasional system outages that disrupt daily operations and productivity. Tara S. Medical Assistant, 51 - 200 employees. "Frequent glitches and error codes could be improved" Dermatology-focused functionality 90% positive reviews out of 30 Most reviewers find dermatology features comprehensive, supporting specialized workflows and improving dermatologic patient care. Bonnie M. FD Supervisor, 11 - 50 employees. "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical." ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) ModMed supports all three features that reviewers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible medical histories, and document care accurately, allowing teams to improve compliance, support clinical decisions, and manage daily workflows more efficiently. HIPAA Compliant 4.9 (155) 92.26% of 155 reviewers that rated this feature as important or highly important With this capability, you can confidently protect patient privacy and ensure secure access to records. Reviewers appreciate how ModMed makes HIPAA compliance straightforward, noting clear privacy safeguards, secure cloud storage, and easy compliance tracking for peace of mind. Patient Records Management 4.7 (101) 88.12% of 101 reviewers that rated this feature as important or highly important ModMed offers a centralized place to store and access all patient records. Users think it’s easy to retrieve, scan, and fax documents, and value the always-available records. Some reviewers feel customization is limited and the interface can be clumsy at times. Charting 4.7 (148) 92.57% of 148 reviewers that rated this feature as important or highly important It gives you an intuitive way to document patient visits and manage notes. Reviewers indicate charting is easy, fast, and thorough, with helpful templates and iPad support. Some users say too many clicks are required and customization could be improved. Medical Billing 4.2 (59) 94.92% of 59 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Scheduling 4.7 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups E-Prescribing 4.6 (100) 90.00% of 100 reviewers that rated this feature as important or highly important You benefit from efficient electronic prescription management. Reviewers appreciate the ease of sending prescriptions to many pharmacies, quick documentation, and user-friendly interface. Some users report frustration with extra clicks and limitations on sending certain prescriptions together. ModMed 106 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Transcription: Use AI to convert voice into text automatically - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: It gives you an intuitive way to document patient visits and manage notes. Reviewers indicate charting is easy, fast, and thorough, with helpful templates and iPad support. Some users say too many clicks are required and customization could be improved. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Customizable Dashboard: Alter the layout and content of dashboards - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: You benefit from efficient electronic prescription management. Reviewers appreciate the ease of sending prescriptions to many pharmacies, quick documentation, and user-friendly interface. Some users report frustration with extra clicks and limitations on sending certain prescriptions together. - EDI: Transfer of data from one computer system to another - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Dermatologists: Software specialized for dermatologists - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Podiatrists: Intended to be used by podiatrists - For Urologists: Intended to be used by urologists. - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - HIPAA Compliant: With this capability, you can confidently protect patient privacy and ensure secure access to records. Reviewers appreciate how ModMed makes HIPAA compliance straightforward, noting clear privacy safeguards, secure cloud storage, and easy compliance tracking for peace of mind. - Historical Reporting: Information, data and reports that are being tracked over time - Image Management: Support for uploading and retaining image files in the cemetery records database - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Insurance Eligibility Verification: This aspect helps you quickly verify patient insurance and copays, saving time and supporting billing accuracy. Some reviewers find bulk eligibility checks and easy navigation valuable, though others mention not all plans are verified and occasional inaccuracies occur. - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice History: Store and view prior invoices for each account/client - Lab Results: Laboratory test results - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical Terminology Database: A library of medical terms, abbreviations, definitions, and meanings - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Natural Language Processing: Process and analyze human language in text or audio form - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Onsite Registration: In-person, onsite registration - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: ModMed offers a centralized place to store and access all patient records. Users think it’s easy to retrieve, scan, and fax documents, and value the always-available records. Some reviewers feel customization is limited and the interface can be clumsy at times. - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Speech Recognition: Train your system to interpret and transcribe voice messages - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Templates: Sample files or documents that could be customized as needed or used as is - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Video Conferencing: Connect with meeting participants remotely over video - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (367) 4.4 Based on 367 reviews ## Pricing Value for money 4.3 (258) Value for money 4.3 (258) 4.3 Based on 258 reviews ## Integrations [ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ Klara](https://www.capterra.com/p/203066/Klara/)[ Phreesia](https://www.capterra.com/p/131633/Phreesia/)[ LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[ SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[ Documo](https://www.capterra.com/p/197267/mFax/)[ Curogram](https://www.capterra.com/p/232966/Curogram/)[ Relatient](https://www.capterra.com/p/183345/Relatient/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (362) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (362) 4.2 Based on 362 reviews ## User reviews Overall rating 4.4 Based on 368 reviews Filter by rating 5(231) 4(85) 3(27) 2(8) 1(17) Mentioned topic Sorted by most recent Kenneth B. director Medical Practice ### "Don't waste your money on Scribe" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 July 15, 2026 Overall it is good, but it did not take long to realize that Scribe was no good. I tried to cancel the subscription. I even offered to just have them hold the subscription until Scribe is actually ready, but they will hold on to your money no matter how bad their Scribe product is. Pros The EMR is pretty good, but don't waste your money on Scribe. The AI is not ready and should be considered beta. Scribe does not save time and introduces errors which take time to carefully review, using the "protocols" is much faster. Cons Their AI product Scribe. It is no good. You will regret it. The AI listens to the visit and misses key elements of the history. The exam fills in as a text box. The diagnosis is often wrong and the plans are incomplete. Switched from [Phoenix Ortho EHR](https://www.capterra.com/p/162065/Phoenix-Ortho/) Phoenix Ortho customer service was suboptimal. Documentation was better with Mod Med Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing ModMed Support team was responsive................. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM LIDIA M. MEDICAL ASSISTANT Medical Practice ### "Amazing Update !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 Still think that this is the best EMR in the industry, that as a MEdical Assistant I have worked with. Pros it has improved tremedously, the AI intergration makes it a lot better for the documentation part of a patient's visit. Cons Well, like everything, new updates have positive and negative aspects, the only thing that makes me a bit hesitant, is the part that sometimes the AI does not capture everything. Still to this day, EMA freezes, and that slows things down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 15, 2026 Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. WL Wieke L. Dermatologist Hospital & Health Care ### "Love it but expensive " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 6, 2026 Overall modmed has been a very positive experience as a dermatologist—EMA thinks like a dermatologist in establishing DDX and formulating treatment plans Pros Efficient All in one Allows me to see a reasonably high volume of patients without a dedicated scribe. Patients love that I send prescriptions from the bedside Cons The cost may become prohibitive. In fact the percent increases in cost surpass our current lease arrangement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jean S. President Hospital & Health Care ### "If your practice is loaded, it's for you." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 1, 2026 Overall, the platform is excellent but support is poor, billing accuracy is poor and the cost is exorbitant. Pros Mod Med is comprehensive, allowing a physician to keep thorough notes, save procedure images and participate with MIPS and the like. Cons The cost is exorbitant and the support can be very poor with delayed responses. Also, the billing was often inaccurate, necessitating tickets, calls, etc. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Athena was leaving too much money on the table as it wasn't able to bill correctly or appeal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Danny A. Physician Health, Wellness and Fitness ### "High Cost, Low Flexibility: A Cautionary Experience with Modernizing Medicine" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 6, 2026 Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid contractual structure. I entered into a five-year agreement at approximately $800+ per user per month for a two-provider setup. When my practice transitioned to a single provider, I was unable to reduce the number of users, despite multiple discussions with their team. The contract is highly restrictive, there is little to no ability to downgrade, and even in the setting of major practice changes, such as selling a practice, the financial obligations remain in place. This creates significant long-term risk for smaller or evolving practices. From a value standpoint, the cost is difficult to justify. The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with preloaded CPT codes and seamless transmission to major labs like Quest Diagnostics or Labcorp. Overall, between the high cost, limited flexibility, and operational inefficiencies, I would advise practices especially smaller or independent groups to carefully review contract terms and consider alternative EHR options. Pros What I like most about Modernizing Medicine is its streamlined, single-page layout, which makes it easy to navigate key sections like past medical history, surgical history, and the assessment and plan without jumping between screens. The interface is intuitive and allows quick access to essential clinical information. Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which reduces repetitive tasks and improves workflow efficiency in daily practice. Cons Despite its high cost, approximately $800–$1,000 per user per month, plus additional fees for services like faxing and integrations.Modernizing Medicine lacks some basic functionality that is standard in lower-cost EHRs. For example, lab ordering is not fully optimized. Many labs are not preloaded with CPT codes, requiring manual entry for each test and each lab vendor (e.g., Quest or LabCorp). This creates a significant administrative burden, as practices may need to input hundreds or even thousands of codes to enable proper lab transmission and barcoding. In contrast, lower-cost systems such as Practice Fusion often have these features built in from the start. Additionally, the note structure is not ideal. The assessment and plan are not clearly paired together, which can make documentation less intuitive and harder for other providers to quickly interpret. This impacts clinical communication and reduces overall note clarity. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) I thought that ModMed would increase my productivity and flow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2026 Hi Danny, Thank you for taking the time to provide this feedback. Your insights are incredibly valuable to us and crucial for helping us identify areas for improvement. Please know that we take your comments seriously and are committed to using them to make meaningful changes. Please contact our team at responseteam@modmed.com so we can learn more. JS Jessica S. Admin Accounting ### "User-Friendly and Customizable EHR That Enhances Workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 Overall, my experience with ModMed has been positive. It has helped streamline our workflows and improve efficiency in day-to-day operations. The platform is user-friendly and adaptable to our practice’s needs, which makes a noticeable difference in productivity. While there are occasional slowdowns and some processes could be more streamlined, the overall functionality and benefits outweigh the drawbacks. Pros What I liked most about ModMed is its intuitive, specialty-focused design. It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs, which really helps streamline daily operations. Cons What I liked least is that the system can occasionally feel a bit slow during busy times, which can interrupt workflow. Additionally, some tasks require multiple steps to complete, which can be slightly time-consuming. While the customization features are a great benefit, setting them up initially can take extra time and effort. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2026 We appreciate your feedback, Jessica. Thank you for taking the time to share it with us. MA Michelle A. Director Hospital & Health Care ### "Mod Med Updated Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 My overall experience is very positive. Our customer success manager is extremely helpful and the support teams are great. MIPS was a new process for me and the MIPS advisor we had was amazing! Pros The improvements and capabilities that they continue to provide to enhance the users experience. Its a very easy software to use and maneuver in. Cons I still feel like the reporting capabilities can be improved to where they are more customizable without errors. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reasons for choosing ModMed Pricing, ease of use ease of implementation with providers and staff Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2026 Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. AF ana F. medical assistant Medical Practice ### "best EMR system i have used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 29, 2025 it has been a wonderful experience with modmed. It is an easy system and the codes are made while note is comepleted. Pros how easy it is to use, how the note is built from just clicks, the codes are included and not is built easy. Cons does not save if more than 2 people in chart, We cannot complete path log from chart on tablet, we have to use actual computer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 31, 2025 We greatly appreciate your review. We strive to provide excellent service and appreciate the time you took to share your experience with us. SK SC K. Staff MD Medical Practice ### "Modmed - Worst EMR" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 1, 2025 WORST EMR that I have ever used: compared to EPIC, Eye MD and All Scripts. 1) Too, Too many clicks and page changes to complete notes 2) Under codes diagnosis. 3) must manually edit billing codes since Modmed under-codes Pros comprehensive pre-written discussions about diagnosis. Workflow tab is helpful to view clinic flow. Code tab to review charts is helpful, unless you want to review more than 1 day. Cons 1) Too, Too many clicks and page changes to complete notes 2) Under codes diagnosis. 3) must manually edit billing codes since Modmed under-codes 4) Very Poor response from Modmed to make corrections Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 We're sorry to learn about the challenges you've encountered. We would appreciate the opportunity to look into this. Could you please email us the details at responseteam@modmed.com? MU Maria U. OFFICE MANAGER Medical Practice ### "Use at your own risk. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 29, 2025 The only good thing about this experience was the trainer \[sensitive content hidden\]. She was very helpful even though I expressed multiple times how much I hated this system. Pros Nothing!, Going from Exscribe to MOD MED is a joke. They lied about initial pricing, I was quoted a completely different price. I feel like I was sold on a program that is nothing like what we are using. Not Orthopedic friendly! Cons My provider is older and using this system was suppose to be much easier but it is not. We still don't have any of our files transferred over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2025 Thank you for letting us know about this. We want to work with you to understand what happened. Please contact us at responseteam@modmed.com so we can follow up. [View all Reviews](https://www.capterra.com/p/124590/EMA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs ModMed](https://www.capterra.com/compare/124590-136876/EMA-vs-Pediatric-Therapy-EMR)[Carepatron vs ModMed](https://www.capterra.com/compare/124590-195467/EMA-vs-Care-Patron)[AestheticsPro vs ModMed](https://www.capterra.com/compare/93446-124590/AestheticsPro-vs-EMA)[Epic vs ModMed](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA)[Alleva vs ModMed](https://www.capterra.com/compare/124590-180899/EMA-vs-Alleva)[Jane vs ModMed](https://www.capterra.com/compare/124590-178984/EMA-vs-Jane-App)[ChiroTouch vs ModMed](https://www.capterra.com/compare/48210-124590/ChiroTouch-vs-EMA)[Tebra vs ModMed](https://www.capterra.com/compare/124590-129169/EMA-vs-Tebra)[athenaOne vs ModMed](https://www.capterra.com/compare/98735-124590/athenaOne-vs-EMA)[EHRYourWay vs ModMed](https://www.capterra.com/compare/118789-124590/EHR-YOUR-WAY-vs-EMA) [NextGen Office vs ModMed](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA)[DrChrono vs ModMed](https://www.capterra.com/compare/89392-124590/drchrono-Practice-Management-vs-EMA)[ChiroFusion vs ModMed](https://www.capterra.com/compare/124590-142407/EMA-vs-ChiroFusion-Complete-Practice-Management)[RXNT vs ModMed](https://www.capterra.com/compare/110018-124590/rxnt-vs-EMA)[BestoSys vs ModMed](https://www.capterra.com/compare/124590-144398/EMA-vs-Bestosys)[eClinicalWorks vs ModMed](https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA)[AdvancedMD EHR vs ModMed](https://www.capterra.com/compare/114601-124590/AdvancedEHR-vs-EMA)[PatientNow vs ModMed](https://www.capterra.com/compare/92269-124590/PatientNOW-vs-EMA)[CharmHealth vs ModMed](https://www.capterra.com/compare/120340-124590/ChARM-EHR-vs-EMA)[Pabau vs ModMed](https://www.capterra.com/compare/124590-140062/EMA-vs-Pabau-CRM)