# Page 3 | ModMed Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ModMed the right Patient Engagement solution for you? Explore 365 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124590/EMA/reviews --- ModMed 4.4 (365) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 3 - Reviews of ModMed ## Showing most helpful reviews Showing 51-75 of 365 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use lC lapreal C. clinical Medical Practice Used the software for: 2+ years ### "positive feed back" February 24, 2025 5.0 over all i have really liked my experience with . Pros It's very easy to put diagnosis's in and modify them. Cons Its not easy when you have to change the diagnoses. Review Source Response from Modernizing Medicine February 25, 2025 We value your feedback! Thank you for taking the time to leave us a review. XPN Xuan Phuong N. patient supports Hospital & Health Care Used the software for: 1-2 years ### "dept 2004- patient support" February 27, 2025 4.0 I often work in my field: verifying eligibility, enter authorization, use stickies notes, scanning path reports, blood works, sending fax to outside for medical notes, sending out itemize to patients, scheduling/rescheduling patients' appointment; Rx history Pros convenient for fax to outside, especially medical notes, path reports etc to the third parties. Cons Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva; patient is eligible with United care medical group/caloptima, however, it cannot work out when checking eligibility, I have manually changed ELIGIBILITY STATUS to Active. Switched from [NextGen Medical Billing](https://www.capterra.com/p/10005943/NextGen-Healthcare-Medical-Billing/) our office changes management. New management uses Review Source Response from Modernizing Medicine February 28, 2025 We value your feedback, Xuan Phuong. Thank you for taking the time to leave us a review. SA Sheila A. Allergy Director Medical Practice Used the software for: 2+ years ### "Incredible Experience with ModMed and Highly Recommend!!" February 18, 2025 5.0 My experience has been great as it was not difficult to learn. Pros The options that are available that makes notes thorough, therefore improves reimbursements. Cons I don't have anything negative to say in regards to . Switched from [Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/) I assume our company was searching for a program that would be thorough Review Source Response from Modernizing Medicine February 21, 2025 We're so happy you're enjoying; thank you for sharing, Sheila! AH Alexandra H. CMA Medical Practice Used the software for: 2+ years ### "Modmed review" February 19, 2025 5.0 Overall experience is pretty good. No real complaints. Pros Easy to use and easy to teach others how to use. Cons It should show how a prescription is written in quick overview Review Source Response from Modernizing Medicine February 21, 2025 We value your feedback, Alexandra! Thank you for taking the time to leave us a review. MP Meghna P. Director of Operations Hospital & Health Care Used the software for: 2+ years ### "EMR review- Aura Derm" February 24, 2025 4.0 I have used for the last 5 years and I can say I really think it is a great EMR for Derm practices. Pros The ease at which it integrates with our most used ancillary apps such as Klara. Cons How the Path portion of the app does not work 100% on the ipad app only on desktop. Also, do not love the Inventory management system. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Reason for choosing ModMed was the most derm appropriate to what we needed. Review Source Response from Modernizing Medicine February 25, 2025 We value your feedback! Thank you for taking the time to leave us a review. JP Jennifer P. Practice Administrator Hospital & Health Care Used the software for: 2+ years ### "Excellent product that is user friendly!" February 18, 2025 4.0 Excellent! We are looking forward to the new integration with Klara which we feel will enhance the patient experience. Pros is an easy to use platform for both front office staff as well as the provider team. Continuity in flow and accessing records easily is vital in a fast paced clinical environment. Cons Reporting is slow and cumbersome. Takes a while to build reports due to lag. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Support was difficult to obtain and typically did not yield results that were favorable to the practice. Review Source Response from Modernizing Medicine February 20, 2025 Thank you for your review, Jennifer! RD Rinchen D. Lead medical assistant Medical Practice Used the software for: 1-2 years ### "Mod med opinion " April 24, 2025 5.0 My overall experience with has been amazing. Using it constantly daily has made my role easy. Pros Mod med is an amazing and easy platform for documenting a visit. It’s interesting how you can make templates on it making charting so much easier Cons When working in a medical office it can be difficult or frustrating when ever the site is down. When the site is down we have to switch to paper style Review Source Response from Modernizing Medicine April 25, 2025 We value your feedback, Rinchen! Thank you for taking the time to leave us a review. LE LISSETTE E. BILLING SPECIALIST Medical Practice Used the software for: 2+ years ### "LOVE MOD MED!" February 24, 2025 5.0 GREAT EXPERIENCE! LOVE WORKING WITH MOD MED Pros HOW EASY IT IS TO USE THE SYSTEM. EVERYTHING NEEDED TO RUN THE PRACTICE CAN BE DONE DIRECTLY THROUGH MOD MED. Cons PACKAGES OPTION IS A LITTLE TOO MUCH. CONFUSING TO EXPLAIN TO STAFF Switched from [MedInformatix](https://www.capterra.com/p/50810/MedInformatix/) MOD MED IS A NEWER MORE AUTOMIZED SYSTEM THAT ALLOWS US TO INTEGRATE MEDICAL RECORDS Review Source Response from Modernizing Medicine February 25, 2025 We appreciate your feedback, Lissette. Thank you! EG ELIZABETH G. PRACTICE OPERATIONS LEAD Medical Practice Used the software for: 1-2 years ### "ModMed Review " February 18, 2025 5.0 Love . It's super easy to learn and navigate. Love that we can duplicate our screens to be more efficient. Pros is so easy to navigate around in compare to other systems. Cons Every once in a while we get errors when trying to save some work. But other than that. All has been great. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Business made the switch. Not sure why. But I'm glad we did because was better. Review Source Response from Modernizing Medicine February 20, 2025 We value your feedback, Elizabeth! Thank you for taking the time to leave us a review. TW Ta'tyana W. Patient Coordinator Medical Practice Used the software for: 1-2 years ### "ModMed Review " February 24, 2025 5.0 Needs a little improvement, but overall works pretty great for my everyday work flow Pros Easy to see the "flow" of patients ( Check in/out) Cons To much clicking, going to different pages. Does not automatically cancel pt's appt upon rq Switched from [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/) Company, I worked for switched to Mod Med Review Source Response from Modernizing Medicine February 25, 2025 We value your feedback, Ta'tyana! Thank you for taking the time to leave us a review. KB Kambriah B. Patient Experience Representative Medical Practice Used the software for: Less than 6 months ### "The All-in-One System" February 18, 2025 5.0 A good system, makes keeping track of all information easy. One system being capable of doing so much is very impressive. Pros Ease of access to all information needed, everything in one place. Cons How many pages I have to click through just to get through the information, I wish there was a way from the HIPAA privacy release to just click a box that says "Make Emergency Contact" sometimes. Sometimes issues with finding referrals. Review Source Response from Modernizing Medicine February 19, 2025 We appreciate your feedback, Kambriah. Thank you! BV Brooklyn V. Medical Assistant Hospital & Health Care Used the software for: 2+ years ### "Best Derm Software" February 18, 2025 5.0 Overall i love the software. I have learned it like the back of my hand and feel like training is a breeze. Pros Ease of use. Ive been using for over 8 years and have enjoyed the simple interface and the thoroughness that it provides. Cons The new update has forced us to enter in multiple duplicate meds and allergies which causes a delay in entering charts. Causes a delay in clinic. Review Source Response from Modernizing Medicine February 21, 2025 We appreciate your feedback, Brooklyn. Thank you! JC Johana C. Scheduler Medical Practice Used the software for: 2+ years ### "Best ERM ever" February 26, 2025 5.0 I have almost 3 years working everyday with and it makes my job way easier Pros is the best ERM system, you have everything in just one software Cons Sometimes it get stuck, but overall it’s great Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) is the best of the best, the former one was so manual Review Source Response from Modernizing Medicine March 4, 2025 We're so happy you're enjoying; thank you for sharing, Johana! JB Jaclyn B. Physician Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "4 years of ModMed User Experience" February 26, 2025 5.0 Overall, I am happy with . A few small tweaks would make it a near perfect EMR. Pros Very Ipad user friendly. I like the efficiency for dermatologic issues, that commonly used prescriptions start being autopopulated. Cons Desktop version is much more cumbersome for charting. Not as efficient when documenting exam findings on the computer vs ipad. I do wish templates were an option with autopopulated exam findings and prescriptions based on diagnosis template. Review Source Response from Modernizing Medicine February 27, 2025 We value your feedback, Jaclyn! Thank you for taking the time to leave us a review. IB Irene B. PA Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent for Dermatology EMRs" February 19, 2025 5.0 Excellent, base saved me a lot of time charting Pros It’s the best way to chart dermatology as you have pictures to click on for location and lots of prepopulated dermatology disease states Cons There’s occasional glitches where you lose your work Review Source Response from Modernizing Medicine March 5, 2025 We appreciate your feedback, Irene. Thank you! LB Lisa B. Insurance Verification Manager Hospital & Health Care Used the software for: 2+ years ### "Insurance Verification" February 24, 2025 5.0 , has been great to use. I like the notification that popup to let me know there's a message Pros Super easy to use, when I receive a task, I like how we can leave a note. Cons When it comes to Eligibility, it now has caution msg on every insurance, even when there is no problem Review Source Response from Modernizing Medicine February 25, 2025 We appreciate your feedback, Lisa. Thank you! CM Crystal M. Billing Manager Medical Practice Used the software for: 2+ years ### "ModMed rocks " February 18, 2025 5.0 Compared to other programs, I would give it 100% approval Pros One stop shop for PM and EHR. Located in the United States of America Cons issues (tickets) sit for long amounts of time and/or no one responds Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) EHR and PM in one place that is in the USA Review Source Response from Modernizing Medicine February 19, 2025 We appreciate your feedback, Crystal. Thank you! JD James D. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Chart note quality" February 18, 2025 5.0 after 5 years of usage, is great that notes are more robust and have great look to insurances. Pros The ability to create chart notes by inputing data from dropdown fields Cons The inability to change the phrase/ verbiage on some procedures without requesting a ticket to make it happend Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) easy to make charts and document patient hx Review Source Response from Modernizing Medicine February 19, 2025 We appreciate your feedback, James. Thank you! TL Theresa L. Medical Receptionist Medical Practice Used the software for: 2+ years ### "Happy with ModMed" March 5, 2025 5.0 Overall, my experience with this product has been a positive one. Using intramail, Rx history, patient demographics, visit notes, etc., are simple and straightforward. Pros Well organized and integrates well with our patient scheduling system. Cons I don't like that I can not delete an intramail like you can with a regular email. I also don't like that when an appointment is cancelled in our scheduling system, eCw, it doesn't show that it was cancelled on . Review Source Response from Modernizing Medicine March 6, 2025 We value your feedback, Theresa! Thank you for taking the time to leave us a review. AT Annabel T. front office coordinator Medical Practice Used the software for: 1-2 years ### "Front office review" February 18, 2025 5.0 it's been a good source for information we need for front desk Pros To be able to have access to note,labs and an easier way to communicate with provider and team Cons I would say nothing right now overall a good source of much needed info Review Source Response from Modernizing Medicine February 20, 2025 Thank you, Annabel! We appreciate the positive comment. KM KEYSHLA M. FRONT DESK Medical Practice Used the software for: 1-2 years ### "MOD MED EXPERIENCE " February 18, 2025 5.0 I ENJOY TU BE ABLE TO WORK WITH MOD MED .. IS EASY AND MAKE MY JOB EASY AND GIVE ME ALL THE TOOL TO BE ABLE TO HELP THE PATIENT . Pros THE SYSTEM IS VERY EASY TO HANDLE, AND THE MOST THING I LIKE IS THAT EVERYTHING IS IN THE SAME PROGRAM... EASY TO NAVIAGATE Cons ADD REMINDER ..... I FIIL OUT THE ADD REMINDER BUT PT NOT ALL THE TIME RECEIVED THE REMINDER Switched from [Azalea Health](https://www.capterra.com/p/123268/Azalea-EHR-RCM/) I DONT MAKE THE SWITCH IT WAS OUR MANAGMENT...... Review Source Response from Modernizing Medicine February 19, 2025 We appreciate your feedback, Keyshla. Thank you! aF ana F. medical assistant Medical Practice Used the software for: 2+ years ### "best EMR system i have used" December 29, 2025 5.0 it has been a wonderful experience with . It is an easy system and the codes are made while note is comepleted. Pros how easy it is to use, how the note is built from just clicks, the codes are included and not is built easy. Cons does not save if more than 2 people in chart, We cannot complete path log from chart on tablet, we have to use actual computer. Review Source Response from Modernizing Medicine December 31, 2025 We greatly appreciate your review. We strive to provide excellent service and appreciate the time you took to share your experience with us. CB Christine B. Certified Medical Assistant Medical Practice Used the software for: 2+ years ### "ModMed experience" February 18, 2025 5.0 Over all easy to use. Love to be able to combine chart notes to send when either faxing or doing a Prior Authorization. Pros To be able to use the task, which then automatically makes a note in the patient's chart. To be able to send a prescription rite from the patient's chart. Cons To be able to remove patients from the Rx list under PA once they are finished. Review Source Response from Modernizing Medicine February 20, 2025 We appreciate your feedback, Christine. Thank you! JR JESSICA R. PCC- Front Desk Hospital & Health Care Used the software for: Less than 6 months ### "PATIENT CARE COORDINASTOR - FRONT DESK " February 24, 2025 5.0 The EMR is so easy to navigate for collecting patient information, payment, uploading files, and scheduling patient appointments. Pros The schedule tab makes it so easy to filter doctor visits for patients and to check them in. Cons I dislike that the "save" buttons are so small that I can forget to save. Review Source Response from Modernizing Medicine February 25, 2025 We appreciate your feedback, Jessica. Thank you! LR Lovely R. Patient Access Team Medical Practice Used the software for: 1-2 years ### "My experience with ModMed" February 18, 2025 4.0 It is really one of the best EMRs I've known Pros is easy to use and very user-friendly! Cons Opening another tab refreshes the existing tab and returns to home for both the existing and new tabs. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.