Who Uses This Software?

Marketing, communications, digital strategy, creative production, marketing operations teams across all industries.


Average Ratings

63 Reviews
Ease Value

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • MediaValet
  • www.mediavalet.com
  • Founded 2010
  • Canada

About MediaValet

MediaValet, a leader in cloud-based digital asset management, helps marketing and creative teams easily manage, collaborate on and distribute their digital assets and content, improving productivity and increasing the ROI on their marketing investments. As the only DAM built on Microsoft Azure, MediaValet is the fastest and easiest to use DAM platform, offering unlimited users, unlimited support and training as well as best-in-class integrations to technology and marketing platforms.


MediaValet Features

  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Customizable Branding
  • File Conversion
  • Metadata Management
  • Mobile App
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management
  • Approval Process Control
  • Artwork Management
  • Asset Management
  • Change Management
  • Fulfillment Distribution
  • Project Management

MediaValet Reviews Recently Reviewed!


Succed the requirements

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Great for

Share one folder at a time.

- Application

Smart to upload files.

- Gallery of

Photos online.

- Send the link

To download any file quickly.

- Interface

Clean.

- Versions of

archive.

- Integration

Excellent with the operating system.

Has a disc

Virtual hard work where you can work freely, in almost any

Computer, you only need an internet access account.

- Can

Share files with anyone without needing to be added to the

mail.

- The folders

Shared can only be seen by people you invite.

- Being a

Online service you can access the files from any pc by entering

account.

Cons:

You can only synchronize what is inside the folder that is created automatically.

When sharing files you should not work on it at the same time as it creates conflict and duplicates the file.

Overall: We have a lot of employees who work from two computers, and by having their information in Mediavalet they can synchronize their laptops and their computers, reducing the need for the technical department to offer a solution to synchronize multiple devices. Charge of it

Some of them we did like, but there would have to be equipment that was brought in to hold the assets and such, which would be ok, but then we would have to maintain the equipment. And then if there is an equipment issue we would likely have to wait for a representative to come fix it and hope it works. Just too much hassle for something we basically wanted to put assets on and keep them there for distribution.

Recommendations to other buyers: Not really.

Vendor Response

by MediaValet on January 30, 2017

Thanks Thor, we really appreciate the kind and thorough review.

To fully leverage our version control and rights management features, please don't hesitate to reach out to our Customer Success team. They're available 24x7 and free for you to access.

Cheers,
David MacLaren, founder and CEO

MediaValet delivers on a great experience, cool tech and an incredible 2-way, supportive partnership

Mar 01, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The negotiation and onboarding process was done in a very cooperative manner, and they were very good at dealing with some very tight timelines for the initial setup! As well, we had an abnormal ask for a particular project that they were not expecting but worked with us to develop a solution for. Since then, they have worked with us and our security teams to ensure the experience not only uncompromisingly delivers their core functionality, but also meets our security team's needs.

Cons: The interface feels sturdy and works well, but doesn't feel overly "cutting edge". All-in-all not a game changer, but sometimes a dated UI/Design can introduce unintentional barriers to adoption or advocacy.

Overall: Simply put: before MediaValet we had no Golden Master of any of our published resources. We now do, and so much more. The service has ensured we have a "safety net" in case anything catastrophic happens to our onsite data, we've realized time efficiencies knowing we have a great system of record and we're just starting to roll it out to the greater organization for consumption.

Much easier to share files within team

Dec 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. The ability for the entire team to access and grab what they need.

Cons: N/A

Overall: I work for a large healthcare marketing system. We have a fairly large marketing team spread across 2 states. When it comes to sharing resources, Media Valet has been a great asset. We can post a photo to MV and then our graphic designers can download it to do their production work. It has reduced the number of phone calls and back and forth emails when looking for a photo or other element. It has created a 'one-stop shopping' environment for our team.

Vendor Response

by MediaValet on December 23, 2016

Thanks for the kind words Wade. It's truly been a pleasure working with you and your team.

With all the new features and integrations on our 2017 roadmap, we're looking forward to having another tremendous year!

Cheers,
David MacLaren, Founder & CEO.

Full featured product and hands-on onboarding

Aug 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We evaluated multiple cloud-based SaaS DAM solutions and in the end they're all pretty comparable. However, MediaValet's willingness to work with our unique needs and specific, pressing timelines shone through. The journey to full onboarding isn't 100% complete (the rest is on us), but their patience, guidance and thoughtful contribution makes them feel more like a partner and less like a commodity vendor.

Additionally, they've made some light configurations that felt very bespoke, and even now, months in, we have a weekly touch base call to ensure any questions are answered, and potential workflow efficiencies or features can be leveraged.

Cons: The service interface feels slightly antiquated. Perhaps due for a UX rethink soon, as their consistent roadmap of features is rolled out.

Media Valet

Feb 27, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How organized you can be with your assets. It easy to use and the customer support team is absolutely amazing !

Cons: I wish there were some more features that can be added. There are some still recurring issues when viewing assets, but for the most part, they work well.

Overall: Overall, the customer support team is amazing. They truly do care about your business and are willing to listen to improve their product. I feel like this company is growing so more opportunities will be present in the future.

Easy to use product with amazing customer support team!

Jan 20, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Easy to implement. Very streamlined interface with lightbox function that helps us share images internally and with external vendors.

Cons: It does take a little bit of time to learn how to best import/organize the images. The process is well suited though and creates a great structure!

Overall: We switched to MediaValet from Extensis about a year ago. The transition was flawless and the customer support has been amazing. The cloud based system has helped out internal IT staff as well as allows us to access the images from anywhere! Great product!

Vendor Response

by MediaValet on January 23, 2017

Thanks Amanda, we truly appreciate the kind words.

We look forward to working with you and your team in 2017!

Cheers,
David MacLaren, Founder & CEO.

Global platform increasing efficiency, sales and digital access control. A win-win for all!

Apr 29, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: With over 25,000 digital assets currently in my organizations library, this platform increased the ease of searching for specific and relevant assets to better their daily performance. From operations to sales, MediaValet has made our company better!

The single best thing about MediaValet is that it's global and accessible in China.

Cons: This is truly being picky, but product development could be a bit faster. My team is constantly providing feedback about the need for increased mobile friendliness, self-reporting functions and lastly better data tracking/impressions.

Very Strong Asset Management Platform

Apr 29, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to easily store, share, and organize assets in one central location. Furthermore it's easily accessible in the P.R.C., which is a big reason why my company uses it.

Cons: I hate that the interface isn't very touch friendly. I need to use the arrow and bar on the size to scroll and I need to click in the little white boxes to select assets, instead of just touching the icon with my finger on my touchscreen.

Overall: Very strong asset digital management. Although it's not perfect, I haven't seen or used anything better.

Capterra loader

Beyond Impressed

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: While the platform and functionality is great -- and performs every function we ever needed...and even some we didn't realize we needed until we already had them! -- it's really the outstanding customer service that brings MediaValet to the next level. We had high expectations going into our work with MediaValet, and not only have they been met but they've been exceeded beyond anything we could have imagined.

Cons: We haven't had any problems at all at this point. The biggest drawback that I could possibly think of is the time difference between ourselves and our contact at the company, but he's never let that be an issue and we've had seamless and exceptional customer service at every turn.

Vendor Response

by MediaValet on December 06, 2017

Thank you for the kinds words Jessie. Our team really enjoys working with you as well.

Keep an eye out as we have many exciting things in our product pipeline. We just announced our new Publishing and Analytics platform today and we have a long lineup of new features, integrations and partnerships to announce in the coming months.

Cheers,
David MacLaren, Founder & CEO

The best tool for marketing, PR and creative professionals

May 06, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The facility to organize, fetch, access, download and share media files. This saves a lot of time (and free space on the computer!)

Cons: Sometimes the download can be very slow, even if the navigation is running smoothly. Plus, it's not so intuitive to anyone who's getting started.

Overall: I quickly learned how to use the tool and in a short time I realized how much I needed it all my life. It's the first company in which I work that makes use of MediaValet. It saves my life even at home when I need any assets quickly.

Fanstastic Product, Company and Support!

Nov 13, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are so happy to have found a solution that has a fantastic company backing it! Being a Microsoft shop, we knew that finding a .NET-based application would bode well with our SharePoint environment, however in the DAMS world, you just don't see anyone using that platform or Azure. Thankfully we found MediaValet! Having worked with a variety of DAMS in the past, I have a bit of experience in the area. One of the first things you'll notice about MediaValet is that they actually communicate internally with one another, something that seems to be lacking with other DAMS companies. So, the entire team knows what's going on. Also, unlike other DAMS, we found that MediaValet fit our taxonomy! We didn't have to squeeze into their box and make it fit their system, which was refreshing. They walk you through the entire process and work with you from start to finish; until you're comfortable and the training wheels come off. The support is also excellent! We had an issue with our Chinese team not being able to access items quickly. MediaValet stepped in and created a remote instance for us in Hong Kong to curb the major speed issues that our team was experiencing. This was above and beyond! We look forward to our continued relationship as we grow globally!

Vendor Response

by MediaValet on April 27, 2015

Thank you John. It's been fantastic working with you and your team. As a side note, we've thoroughly enjoyed learning about the almond industry and how you use media assets to both educated and inform everyone from almond growers to buyers.

David MacLaren, Founder & CEO

MEDIA VALET IS GREAT

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Improved management videos, photos and other collateral and visual assets.

Cons: I can't really think of anything I don't like about MediaValet.

Overall:

MediaValet allows us to keep all of our assets in one place with a huge storage. Also, it's very easy to share assets to colleagues for downloading. Since we launched, it's been a great asset for us.

Recommendations to other buyers: GREAT STORAGE SYSTEM

Vendor Response

by MediaValet on January 30, 2017

Hi Veronica, I'm sure you'll think of something but when you do, please make sure you tell us we so we add it right away : )

We have tons of great new features and add-ons coming in 2017: auto keywording, AutoCAD integration, mobile for iOS, Android, and Windows, advanced workflow, etc.

We're super excited to get your feedback on all of these and more.

Cheers,
David MacLaren, founder and CEO

Increase Visibility and Transparency with MediaValet

Mar 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: MediaValet has a well-rounded framework for familiarizing users with digital assets, beginning with their onboarding process, during which users are encouraged to metatag their assets three different ways: categories, attributes, and keywords. Adding these tags allows users to easily search for assets as well as simplifies folder and file naming conventions.

Cons: MediaValet is intuitive and easy to use. Sometimes minor bugs occur, like saved changes do not appear right away and buttons malfunction, but MediaValet's support team has been super helpful with following up on those issues.

Overall: MediaValet has been accommodating with their extensive search functionalities, download/share options, and large storage capacity, all of which has significantly reduced the number of email requests from team members and the time-consuming task to locate digital assets contained in multiple outlets instead of in one central space. Now, team members are much more self-sufficient and are able to engage with a system that meets their needs.

Best DAM Solution

Dec 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: After having trials with other brands it was clear to us who had the better product and just so happened to be within budget.

MediaValet has been incredible. During our decision process, we didn't feel pressured to close the deal or "hurry up". We were walked through all areas and even had great customer support during our trial with Sanjay.

After moving forward with MediaValet, Raja, and Rob have been incredible. Rob has helped us through every step of implementation and has taken the overwhelming task of transferring our data from an FTP site and renaming items, to making it a feasible task that has been faster than expected.

The support we receive on a weekly basis during our weekly phone call for implementation has exceeded my expectations.

After running trials with other DAMS with more "add-ons" I was running into issues with the site actually working. With MediaValet it was consistent, no down time, errors, and as an admin, uploading more than half a TB onto their cloud has been smooth. Best DAM system out there.

They truly care about the customer and their product is easy to use, intuitive for all user levels (which is something we needed), has unlimited users and they as a company are transparent. We believed so much in their product that we signed a 2 year agreement and will most likely continue our relationship with them.

Vendor Response

by MediaValet on December 08, 2015

Thank you Adele. You and your team are truly amazing to work with : )

David MacLaren, Founder and CEO.

My benefits from using MediaValet

Feb 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ease of use and the support I get for the supplier.

Cons: I would like to be able to size the thumbnails in the browser.

Overall: It has changed the way we share and communicate visual media completely, both internally and externally.

Easy, Functional , manageable

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Manageable and assets are secure

Cons: A little bit expensive

Overall: I like to use it I´ve got a much better control on all my assets, using Media vale helped to reduce costas and maintenance expenses. Productivity has grown and improved, it´s been a great option

Recommendations to other buyers: It´s a good inversion for companies and individuals

Vendor Response

by MediaValet on January 30, 2017

Thank you so much for your kind review Jeanett. We truly do love what we do and it means the world to us when people enjoy our software.

We have tons of new features and add-ons coming in 2017. I hope these increase your value:cost ratio. If not, please let me know and I'll see what I can do for you.

Cheers,
David MacLaren, founder and CEO

Capterra loader

Nothing but positive things to say about our first 6 months or so working with MediaValet!

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This personally has really changed the way I organize things, and I can already tell it's beginning to make some light bulbs flash for a few coworkers too. We've rolled this out to a team of 150+ who have never had access to something like this before. All feedback has been positive. Lots of potential moving forward.

Cons: Cloud software is maybe more prone to issues and downtime then most of the fully offline Apple, Adobe and MS platform applications I use regularly. There have been a few hiccups, may take a day or two sort out, but it's never been a major problem! To be expected for the most part.

Overall: The biggest benefit is overall increased productivity in multiple ways. It makes several tasks easier, and it's changing the way our teams store and manage content. For many older users, this is their first foray into the cloud! The intuitive layout is great.

Amazing

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendly, and i can customize my folders to view the art i need

Cons: it is not wacom friendly so it means i have to keep switching to a mouse

Overall: its great and essential for a designer. when you dont have ideas you can browse your archive and be inspired or you can go directly to the folders of the art youre looking for

user-friendly

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Nicely organized, you can easily find whatever you are looking for.

Browsing images is fun and easy, nicely presented

Cons: We do not have anything negative to say about this software it is very friendly user. I highly recommend it.

Overall: Easy to share photos with your clients

MediaValet has always made us feel like a valued customer

Jun 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It is a pleasure to work with MediaValet - as one of the early customers I have seen dramatic improvements in the application and as they have grown as a company they have included many of the foundational infrastructure components that an organization supporting software needs. This has led to more consistent support and improved service. As well, MediaValet has always made us feel like a valued customer by directly addressing any issues that we may have encountered and have given us a hand with some of the more difficult things that we have needed to do, such as bulk uploading and classification. Our team is very impressed with the new version of MediaValet, 3.0, based on the significant leaps that they have made regarding usability. We consider ourselves fortunate to be one of the first to experience the new product. We continue to look forward to partnering with MediaValet to manage our ongoing digital asset needs and look forward to additional services that they may provide in the future

Vendor Response

by MediaValet on June 24, 2015

The pleasure is all ours Mike. You and your team have been fabulous to work with!

Thank you for your tremendous feedback, suggestions and help since version 1.0 of MediaValet. We wouldn't be were were are today without your support.

David MacLaren, Founder and CEO.

Capterra loader

The MediaValet DAM has allowed us to easily archive, organize, and share our library of images.

Dec 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Knowing our images are secure, searchable, and easily accessible from anywhere in the world. Plus, MediaValet's customer service is excellent and their team was incredibly helpful and supportive during the transfer of our files into the Digital Asset Management system.

Cons: Certain tweaks for easier usability will be helpful. Looking forward to an option to easily share a public lightbox link rather than sending to each unregistered user directly via email.

Overall: Dramatic improvements in accessibility and productivity for our marketing department.

Vendor Response

by MediaValet on December 06, 2017

Hi Erik, thank you for your kind words and your feedback on how we can improve MediaValet for your team. Our Product Team has added your UX suggestions to our 2018 product roadmap.

Please keep the feature ideas and UX suggestions coming : )

Cheers,
David MacLaren, Founder and CEO.

Great Media Storage System

Apr 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use interface. Quick loading times. Works worldwide.

Cons: The lightbox system could be a little bit more user friendly and sometimes its a bit difficult to share assets.

Overall: MediaValet is a significant upgrade over our previous use of dropbox and google drive.

The easy way to get organized

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mediavalet is great for organizations with a lot of digital assets to store and access. Before Mediavalet, we were using a big drive where nothing was easy to find. You had to know exactly when something was taken and then guess where it might have been stored. It was difficult to discover what was hiding in our own assets library. With mediavalet, we can see what we have, see details, and tag our pictures as we grow to make our catalog searchable.

Cons: I wish there was a visual representation of how much space we are using. I also wish that it moved slightly faster, though I know there are a lot of assets. I wish that there wasn't a button to upload immediately before adding tags because sometimes I accidentally click it and I can't add tags to that batch without finding which ones they were, clicking them, and adding the tag after. It also might be nice to have a list of suggested tags

Overall: It's becoming easier and easier the more we add to our library to tag and find what we have. We want everyone who uses Mediavalet in our organization to feel they know how to find what they are looking for and explore our collections.

Hooray for Media Valet!

May 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Access to version history; check-in/check-out features, lightboxes with links to share; ability for users in global markets to easily access system;

Cons: Search function is hard to use and doesn't capture results easily

Manager, Multimedia Services

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Helps to keep our team connected when working on projects

Cons: Bit of a learning curve to use it effectively

Overall: We have a large team, throughout 13 hospital and 2 states. Communication with regards to projects is very important. Wrike allows for all information for a project to be located in one place. No more searching through emails and folders to find information. You can keep everyone associated with a project up-to-date in real time.

Better than a shared drive

Feb 22, 2019
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: MediaValet has a very good search and overall interface for finding your assets, version control is a real bonus.

Cons: We are used to some fairly simple collaboration features like mentions that would be a great addition to the platform otherwise comments just get lost and forgotten about.

Ability to visually crop / resize assets before downloading the rendition would help the more non technical users in the team otherwise they need to have Adobe installed then download the original and then export the asset. You can set the dimensions on export which is great but there is no option to lock the aspect ratio which takes away from the experiance for less technical team members.

Overall: MediaValet is a huge improvement over working with shared drives, we could never go back, the time saved searching for assets or even previewing an asset for a new project is never-ending.

The Best DAM Tool Around

Dec 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: MediaValet has been an incredible tool to have under our belt. We were able to bring our assets from a Google Drive folder (read: an unorganized mess) to an amazingly organized, well-structured system that everyone can use. Users have adapted the tool quickly and love that they can find the assets they need, when they need them. Our senior management team also loves it too because they can see reports of whose using the tool and which assets are being download the most, in order to make more informed decisions. MediaValet has been the perfect tool for us, and if you're serious about Digital Asset Management it might be the perfect tool for you too.

Vendor Response

by MediaValet on December 23, 2016

We're so happy that you and your team love MediaValet Devin as we love you guys too.

Thank you for being such a great team to work with!

Cheers,
David MacLaren, Founder & CEO.

Media Valet is Great Solution for storing, organizing and sharing digital assets

Apr 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to organize lots of files and file types in multiple ways, tag assets, fie assets and share assets. Look forward to adding various roles and degrees of access to streamline our business and be able to share account specific access with clients.

Cons: We have not yet figured out how to flag duplicate file entries.

Overall: We centralized our assets from various drop box files owned by various employees to one corporate shared site that can be shared by teammembers anywhere in the world..

It has made my job so much easier!

Feb 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything you need for logos, images and videos are all in one place

Cons: It is difficult to print a report

Overall: Media Valet is a great software, it is very simple to use and navigate. Now we can easily share our assets with partners and customers. It is well organized and it allows the user to resize images to whatever size they may need. It is a great tool to have!

Vendor Response

by MediaValet on February 06, 2017

Thanks for the kind review Gilda and for pointing out an area you'd like improved. I've asked our Sr. Product Manager, Kenneth Li, to reach out to you today so we can get a detailed account of what you have in mind.

If there are any other areas you'd like to see improved or new features you have in mind, please don't hesitate to let us know.

Cheers,
David MacLaren, founder & CEO.

Incredible Digital Asset Management

Mar 06, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Using MediaValet allows users to quickly identify and use a library of files that would otherwise be difficult to share.

Cons: Occasionally, assets take time to appear after uploading. Large uploads sometimes require submission via an FTP client. Very minor issues.

Overall: We are able to easily coordinate work with many stakeholders. We've found that the longer the DAM has been in place, the more ideas we have about implementing in other company processes.

Overall so far the best experince I have experience with a new software

Jan 25, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of use, rapid exchanging of files, images and documents in general. Interaction at all times with all my contacts.

Cons: So far I am very pleased with this software.

Overall: It has been a very easy to use platform. It has allowed me to better interact with my friends, colleagues, and friends. Space saver! Rapid sending of files and images in general.

Recommendations to other buyers: I continue to recommned all my friends to use MediaValet.

Vendor Response

by MediaValet on January 30, 2017

Well Sonia, you're making us blush! Thank you very much for your kind words : )

If there is ever anything we can do to improve your experience, make your job easier, or save you time when working with MediaValet, please don't hesitate to let us know.

Cheers,
David MacLaren, founder and CEO

Flawless interface

Dec 09, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: My favorite part of media valet is that there is no limit to my plethora of users. Other sites we have used in the office restrict the number we could have and it was really in issue. I believe they also back up all of the information so system crashes are never an issue or worry.

Although I have no major dislikes or issues with the program overall, MediaValet has been extremely helpful with any small issues we come across. It seems they are mostly user error and they have been very patient with us as a company.

Overall I think it has improved our organization and easy access to our full client roster. When we email links to our clients and execs, they have had zero problems with the MediaValet interface.

Vendor Response

by MediaValet on December 11, 2015

Thank you Bradley! We're glad you love our unlimited users policy, and yes, we do back up everything. Actually, we triple and geo replicate every asset uploaded to MediaValet. This ensures you'll never lose an asset ever again (at lease on our watch).

David MacLaren, Founder and CEO.

Quality, reliable and secure service

Jan 24, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: · Secure

· Reliable

· Quality

Cons: · Not so intuitive

· Could improve it's UX

Overall: PROS

Good quality and security overall. The service is also very reliable.

CONS

Could be a bit more intuitive and improve it's UX.

Vendor Response

by MediaValet on January 30, 2017

Thanks for the great feedback Alonso, we truly appreciate it.

UX is dear to all of our hearts. So much so that it's one of our top priorities and we're constantly striving to improve MediaValet so it meets the needs of all types of users.

Look for more great things to come in 2017!

Cheers,
David MacLaren, founder and CEO.

A great, customer-focused company

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MediaValet makes our lives easier. It allows us to quickly search for and apply the digital assets we need. It allows for great asset sharing across the organization and gives us confidence that our assets are secure. The level of care that MediaValet provides to their clients in unparalleled. Everyone should be using MediaValet!

Cons: Only that we should have brought them on sooner!

User-friendly platform with powerful tools

Apr 30, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Mediavalet's easy-to-use interface makes it very easy to organize and navigate from thousands of media files, from file sharing to video imbedding the tools are simple and intuitive even for novice users.

Cons: Options for sharing files and other tools seem to be limited, file sharing expiration date was having issues (i.e. linked shared with no expiration date, ends up expired sometime later)

A Big Improvement in Providing our Digital Assets!

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We recently launched MediaValet to our internal and external audiences. It was so user-friendly and easy to use, that we did not even need to provide training sessions. We are now able to provide all of our logos, approved images, and videos all in one place for our travel agent partners. In a few short months, we already have a few hundred users and no complaints or requests for help. Our site is nicely organized, easy to browse and has a pleasant and professional appearance. This was a big improvement for our company and the way we provide our digital assets to our customers.

Vendor Response

by MediaValet on January 30, 2017

Thanks Nancy! I have to say, working with you and your team has been just a rewarding for us. Thank you for making everything we do so worthwhile.

Cheers,
David MacLaren, founder and CEO

Good System. Great Customer Service.

Apr 22, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Overall the system is great and works well. It's organized, easy to use and efficient. MediaValet has been very open to receiving feedback on the system and to adding new features - which is so refreshing! Such is the case for adding image titles/descriptions in batches. While this isn't currently available, it is in development now. The ability to review images in chronological order of date created isn't part of the current platform but will be in version 4.0 due out mid year. Very happy with both system functionality and customer service. I highly recommend MediaValet for anyone who wants to manage videos, photos, and other brand materials on the cloud.

Vendor Response

by MediaValet on April 27, 2015

Thank you for all the great feed back and support Jodi. We've thoroughly enjoyed working with you and your team.

David MacLaren, Founder & CEO

Media Valet - Excellent, Easy, Efficient

Oct 27, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Since using Media Valet in July, 2015, both myself and my company have been very happy with the DAM program. The searching, uploading, downloading and tagging process is very easy and very user-friendly. More importantly, Media Valet's customer service has been outstanding. Our rep and main contact, Rob Morris, has done a tremendous job. He's helped solve minor issues and answered common questions/concerns in a very speedy manner. It's also reassuring to know our assets are backed up on a cloud-based system and very safe and secure.

Vendor Response

by MediaValet on October 27, 2015

Thanks for being an such an amazing customer Eric. I'm happy to hear that you and your team are enjoying using MediaValet as we spend a lot of time on user experience.

I'll be sure to pass on your praise to Rob and his team.

David MacLaren, Founder and CEO

MediaValet makes storing and sharing things, both externally and interally, extremely simple

Dec 01, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy to use, functional, clean - exactly what we were looking for. Additionally, we had some concerns with the site not being iPhone friendly and with pop up videos not existing, and the MediaValet team addressed these concerns and added the exact features we requested in a very timely manner (not to mention they are a pleasure to work with!).

MediaValet makes internal communication regarding these videos much simpler, with features such as multiple versions of a video we are working on, keywords, and expiration dates.

Vendor Response

by MediaValet on December 08, 2015

Thanks Oritt! We're ecstatic you like MediaValet, the responsiveness of our product team, and our overall good nature and friendliness ; )

This means a lot to us as we pride ourselves on the overall user experience we deliver.

David MacLaren, Founder and CEO.

excelente Resource Databank

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, interface, solve most of our company problems. Good for storing marketing images, designs, information about products and everything

Cons: Fortunately I don't have anything bad to say about this

Really useful and easy to use

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A solution that makes photos and videos easy to find, as long as you have it organized with folders structure. Allows you to watch videos before download them

Cons: Just invest some time to get familiar, it won't take that much until you get full control and knowledge of its capabilities

Overall: Weekly searches for multimedia materials for media press releases

Good Job

May 07, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros:

full content, fast downloads,

easy web access

Cons:

search and navigation between tabs

and description

Overall:

the experience is good only the search and navigation

What an awesome company and partner!

Nov 10, 2014
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have worked with Media Valet on the implementation of their system within the organization that I work. Sometimes it isn't just about the software, although that is unbelievably well thought out, but more importantly in this case, it is about the people who work there. True professionals, excellent communicators and they meet their commitments. There support model, training and implementation practice is very well thought out, deliberate and it works!

Vendor Response

by MediaValet on April 27, 2015

Thanks for being an amazing customer Teri. As you know, we're fanatical about delivering the absolute best support and training that's humanly possible - at all times. This is one of the main tenants of our business and something we'll never scrimp on.

David MacLaren, Founder & CEO

Ease of uploading

May 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I feel that it's easy to download and upload stuff direction into Mediavalet

Cons: Nothing I can really think about, perhaps add a quick download button

Best DAM Around

Dec 07, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: As Director of Digital Marketing for OSF HealthCare, we utilize MediaValet for our Creative Services and Marketing teams across the health care system and it really helps us keep all of our digital images and videos in one place where all of our team members can get to them.

The interface is easy to use especially with the new version that just rolled out this past year and you truly can't beat the pricing structure as well for what you get. Customer service is always top notch - one phone call or email away from solutions.

Vendor Response

by MediaValet on December 08, 2015

Thanks for being such an amazing customer Michael. You and your team make everything we do worthwhile.

David MacLaren, Founder and CEO.

Great Product, Excellent Customer Service

Mar 16, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great product and has allowed us to organize our files.

Cons: This has many options, and I think a little more online guidance and support is needed to explain those.

Overall: We were able to organize our files from around the world and save time in the recreation of work.

Awesome product; Easy to Use

Dec 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I love the interface of Media Valet. I am not technologically savvy and it makes it very easy for me to upload and share things with coworkers and clients.

I am still in the early stages of implementing Media Valet and have not come across any reason for complaint.

Videos are easily searchable and better organized. Important for sending out to executives, clients, etc.

Vendor Response

by MediaValet on December 11, 2015

Thanks Michael! We love what we do and we're glad it shines through in our product.

If you ever find that "reason for complaint", please don't hesitate to let us know so we can quickly address it.

David MacLaren, Founder and CEO

Great customer service and software

Jan 20, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: It took a little time to get used to MediaValet, but once you get used to the software it is great for organizing photos. When I did have problems, and contacted customer support, I heard back right away and found the answers and help I needed.

Vendor Response

by MediaValet on January 23, 2017

Thanks for the kind review Erica! This means a lot to us as we take great pride in the level of support we provide our customers.

We're looking forward to another amazing year as we have tons of new features and integrations to be announced throughout 2017 - including new "How To" videos : )

Cheers,
David MacLaren, Founder and CEO.

Awesome Product & Easy to Use

Jan 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MediaValet allows us to keep all of our assets in one place. They are searchable by the tags we add to them., it's very easy to send assets to our customers and co-workers.

Cons: Actually I like everything about it!

Overall: MediaValet was incredibly easy. The ability to create custom lightboxes helps my staff seamlessly share images across campus or with outside vendors. MediaValet has been incredible.

Recommendations to other buyers: I strongly recommend MediaValet as it is very easy to use.

Vendor Response

by MediaValet on January 30, 2017

Dear Daniela, thank you so much for such a glowing review. You and your entire team have been amazing to work with - making everything we do worthwhile.

We can't wait to show you what's coming in 2017!

Cheers,
David MacLaren, founder and CEO

Dream Come True!

Jun 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This product works as well as we hoped it would. It is everything we wanted and expected it to be from the ease of everyday use to the simple upload process. The search engine is robust and all-encompassing. MediaValet's support is top notch. I can not say enough good things about their service and knowledge, they definitely aim to please and will work with you to make it all come together as smoothly as possible.

Vendor Response

by MediaValet on June 04, 2015

Thanks Cindy. It's an absolute pleasure working with you and your team.

David MacLaren, Founder and CEO