# MediaValet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MediaValet Software - reviews, pricing plans, popular comparisons to other Digital Asset Management products and more.

Source: https://www.capterra.com/p/124632/MediaValet/

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# 

 MediaValet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MediaValet

## What is MediaValet?

As the only DAM built on Microsoft Azure, MediaValet is the fastest and easiest to use DAM platform, offering unlimited users, unlimited support and training as well as best-in-class integrations to technology and marketing platforms. MediaValet, a leader in cloud-based digital asset management, helps marketing and creative teams easily manage, collaborate on and distribute their digital assets and content, improving productivity and increasing the ROI on their marketing investments.

## What is MediaValet used for?

[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)[Content Management](https://www.capterra.com/content-management-software/)[Brand Management](https://www.capterra.com/brand-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 150 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

1%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Brand Management / 2026
-   Digital Asset Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MediaValet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mediavalet.com&name=MediaValet)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MediaValet

4.6 (150)

VS.

[4.6 (2,240)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting Price

Contact vendor

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (150)

Ease Of Use

4.4 (14,787)

Value For Money

4.5 (99)

Value For Money

4.5 (12,207)

Customer Service

4.6 (123)

Customer Service

4.4 (11,371)

## MediaValet alternatives

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,631)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Canva](https://www.capterra.com/p/168956/Canva/)

[4.7 (13,378)](https://www.capterra.com/p/168956/Canva/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,788)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[MyDesigns](https://www.capterra.com/p/10025166/MyDesigns/)

[4.9 (125)](https://www.capterra.com/p/10025166/MyDesigns/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/124632/MediaValet/alternatives/)

## FAQs about MediaValet

Overview

### What problems does MediaValet solve?

MediaValet solves disorganized asset libraries, slow file retrieval, and messy sharing across teams and external partners by centralizing brand files, using strong tagging and search, and enabling secure portals and links. Marketing, creative, sales, and global brand teams benefit most, especially when managing multi-region access, approvals, and distribution.

Answer based on 52 reviews

Overview

### Which roles and teams benefit most from MediaValet?

MediaValet is most used by marketing teams, creative professionals, and digital asset managers who need centralized control of brand content. Program managers and business leaders use it to organize approvals and distribution, while photographers, designers, and communications staff rely on it to store, search, and share media efficiently.

Answer based on 143 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is MediaValet built for?

MediaValet serves marketing, communications, digital strategy, creative production, and marketing operations teams, with the strongest reviewer share from small businesses at 48%. It spans industries broadly, led by Education Management at 11%, followed by Hospitality at 10% and Non-Profit Organization Management at 9%, with midsize and enterprise use as well.

Answer based on 150 reviews

Features and Usability

### What are the key features of MediaValet?

MediaValet includes core digital asset management features like asset libraries, bulk upload, image and video management, and metadata management with tagging, categories, and keywords. Differentiators include AI-powered search, branded portals for asset sharing, access controls, version control, and collaboration tools such as comments, approvals, and reporting.

Answer based on 35 reviews

Integrations

### Which third-party tools and platforms does MediaValet integrate with?

MediaValet connects natively to Adobe Creative Cloud, Adobe Illustrator, Adobe Workfront, Asana, Canva, Contentful, Dropbox, Google Drive, Hootsuite, Jira, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Okta, and Wagtail, with more integrations available through its catalog, including Drupal, Marq, AutoCAD, and CI HUB Connector.

Answer based on 7 reviews

Getting Started and Support

### How easy is it to onboard and train a team on MediaValet?

MediaValet is generally easy to onboard, especially for everyday users who search, browse, and download assets. Training is available in person, through live online sessions, webinars, documentation, and videos. Reviewers say nontechnical users learn quickly, while admins, contributors, and first-time DAM users may need more guided training and time.

Answer based on 22 reviews

Getting Started and Support

### What customer support options does MediaValet offer, and how do users rate the experience?

MediaValet offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, thorough, and helpful during onboarding and implementation, often noting quick replies and regular check-ins. A few mention frustrations tied more to product redesign or time-zone differences than support quality.

Answer based on 24 reviews

Security

### How does MediaValet handle data security and access control?

MediaValet protects assets with secure cloud-based storage, password-protected links, and user administration features such as creating groups and approving new user requests. Reviewers also describe it as reliable and able to meet internal security-team requirements, though some note occasional freezes, lockups, and folder expansion issues that can interrupt access.

Answer based on 10 reviews

User interface

### Is MediaValet easy to use and navigate?

MediaValet makes asset storage, sharing, and navigation fairly easy for many marketing teams and nontechnical users. The interface feels clean and organized, with helpful thumbnails and search tools, but some users describe a learning curve, dated design, awkward touch support, and occasional difficulty finding files after the redesign.

Answer based on 34 reviews

## Features

AI summary

Based on 3,099 Digital Asset Management reviews

Capterra data shows that buyers of Digital Asset Management rank the following features as their top priorities:

-   **File Management** (**57%** of reviewers rated this feature as critical)
-   **Asset Library** (**47%**)
-   **Document Storage** (**52%**)

MediaValet supports all three features that reviewers rate most highly: **File Management**, **Asset Library**, and **Document Storage**. Together, these capabilities help businesses keep digital content organized, store files and documents in one central place, and make assets easier to find and manage, allowing teams to work more efficiently and maintain better control over their content.

File Management

4.3 (35)

91.43% of 35 reviewers that rated this feature as important or highly important

Create, save, and store files

Asset Library

4.6 (37)

86.49% of 37 reviewers that rated this feature as important or highly important

Collection of all assets in the system

Access Controls/Permissions

4.2 (39)

76.92% of 39 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Search/Filter

4.2 (54)

92.59% of 54 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Asset Sharing

4.4 (41)

92.68% of 41 reviewers that rated this feature as important or highly important

Share access to files and assets with individuals

Asset Categorization

4.4 (32)

96.88% of 32 reviewers that rated this feature as important or highly important

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

MediaValet 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, approval, versioning, and distribution of visual assets and designs

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Collection of all assets in the system

Manage assets throughout their lifecycle to optimize profit

Share access to files and assets with individuals

Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines

Track and monitor efficient handling of all changes/transitions

Integration with content management software

Leave comments and notes on documents for others to view

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Manage digital assets

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Convert files to a different format

Create, save, and store files

Move files across different systems or networks

Find & retrieve relevant data or documents

Store and manage images

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Access the system via a mobile application

Plan and coordinate all the resources, costs and time needed to execute assignments

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Store and manage online video content

Add a digital mark to show ownership of an image, video, document, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.4 (134)

4.4

Based on 134 reviews

## Pricing

Value for money

4.5 (99)

### Starting price

Free trial not available

Value for money

4.5 (99)

4.5

Based on 99 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (123)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (123)

4.6

Based on 123 reviews

## User reviews

Overall rating

4.6

Based on 150 reviews

Filter by rating

5(96)

4(49)

3(4)

2(0)

1(1)

Mentioned topic

Sorted by most recent

EU

Erik U.

Vice President of Marketing

Hospitality

### "An Excellent Solution for Digital Asset Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

I've been very impressed with MediaValet as a company. They've produced an excellent DAM system at an affordable price, and have excellent customer service -- which is rarely required. I would highly recommend considering the service to prospective customers.

Pros

MediaValet has provided a reliable, user friendly Digital Asset Management (DAM) solution for our brand to manage and share our image assets both with internal staff and outside partners.

Cons

It might be nice to have the option to create short links to shared assets and catalogs. The system creates long URLs that feel a bit bulky when sending via email message to media partners.

Alternatives considered

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

Reasons for choosing MediaValet

Much more robust and easy to use for Digital Asset Management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VA

Vivek A.

Application Developer

Government Relations

### "Works well for media management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 10, 2025

Pros

Nice place to store all kinds of media. I really like the categorization features it has and how different teams can organize files and have it be easily accessible. Also impressed with how the software performance has increased over time. I have also been pleasantly surprised by how well the intelligence features work!

Cons

Sometimes things get a little overwhelming trying to find certain things. New interface is keeping things much better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cindy C.

Advertising and Production Coordinator

Education Management

### "Straightforward asset management system "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 8, 2025

Pros

I like how mediavalet provides the ability for me to share files with different stakeholders within my organisation and allows us to curate our content which is then uploaded into Mediavalet for distribution.

Cons

The new AI features have altered the search function making it a bit less user intuitive in terms of the search results which come back.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jimmy B.

Editorial Director

Education Management

### "Intuitive and user-friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 5, 2025

MediaValet is an effective visual content repository and file-sharing service that is easy to use for a broad audience, including those who are not technologically proficient.

Pros

MediaValet is very intuitive for the user, and the search function works well, combining both keywords and meta descriptors with visual themes inside the photos.

Cons

The new interface introduced in 2025 makes it more cumbersome to view images in a large window, which takes more time to evaluate and select photos for specific uses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Chris L.

Senior Video Editor

Non-Profit Organization Management

### "Good product, bad redesign"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 5, 2025

Positive, but frustrated by the new redesign. It's a good service that shot itself in the foot (to put it dramatically)

Pros

It's a great site for file sharing and asset management. It allows us to distribute files internally and externally easily.

Cons

The new redesign is a step backwards. It's a classic case of something being more streamlined but at the cost of usability. I think it's harder to find certain things than it was before, and coworkers constantly ask me to help them understand the new layout.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Joanne B.

Microsoft Administrator

Non-Profit Organization Management

### "Media Valet Sept. 2025"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 5, 2025

Very good. The application is user friendly, and customer support is very responsive. Typically, within 12 hours.

Pros

The libraries that are easily accessible and the ease of search. Customer support is quick to respond, typically within 12 hours if not sooner.

Cons

If there is one thing I would change it's making the display setting stick. ie Change to display 200 images, download an image, then display reverts back to 50 images.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EF

Emma F.

Student Communications

Education Management

### "MediaValet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 5, 2025

Overall, MediaValet is a strong and reliable platform for managing digital assets. Once you get past the learning curve, it makes organizing, searching, and sharing files much more efficient.

Pros

I liked how easy it was to organize and find assets with MediaValet. The search and tagging features are powerful, and sharing through portals and links makes collaboration smooth. The onboarding and support team were also excellent.

Cons

The interface can feel a bit clunky at first, and uploading large files sometimes caused delays or errors. The mobile experience and gallery customization are also fairly limited.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Kathy J.

Biologist and volunteer manager

Environmental Services

### "Media Valet"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

January 15, 2025

Overall it has been very helpful although it takes a while to develop a good image back but that would be the case with any such system.

Pros

Everything is easy to find and searchable. Downloads are easy, web portals are fairly easy to work with.

Cons

It is a little difficult to rename a file. Links, especially public ones, are a little chunky to work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Andrea G.

Communications Coordinator

Environmental Services

### "Good overall"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

January 15, 2025

Good. We didn't have an media platform previously-- I can't compare it to anything-- but I love that we have this asset now.

Pros

I was recently testing out the search, and was actually pretty impressed at how well it pulled up findings that weren't related to tags. I could type in 'backpack' and get photos of people wearing backpacks-- far more advanced than I was expecting.

Cons

Dislike the inability to change the file name after upload. It's not the most user friendly site. Ultimately there's a lot that can be done within MV, and there's a learning curve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Dirmansyah D.

WASH Coordinator

Non-Profit Organization Management

### "Experience Using MediaValet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 15, 2025

So far, I haven't experienced any significant issues while using MediaValet. However, it initially required intensive training to be able to use the application effectively.

Pros

It allows storing files such as images, photos, and documents required by the team to monitor ongoing work or activities in the field. Additionally, it includes descriptions that help explain the uploaded images or documents, enabling the team to better understand the conditions in the field without needing to be physically present.

Cons

Sometimes, some uploaded files are difficult to find or get deleted, requiring them to be reuploaded.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/124632/MediaValet/reviews/)

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