# Page 2 | MediaValet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is MediaValet the right Digital Asset Management solution for you? Explore 150 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124632/MediaValet/reviews --- MediaValet 4.6 (150) [View alternatives](https://www.capterra.com/p/124632/MediaValet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of MediaValet ## Showing most helpful reviews Showing 26-50 of 150 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Joanne B. Microsoft Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Media Valet Sept. 2025" September 5, 2025 4.0 Very good. The application is user friendly, and customer support is very responsive. Typically, within 12 hours. Pros The libraries that are easily accessible and the ease of search. Customer support is quick to respond, typically within 12 hours if not sooner. Cons If there is one thing I would change it's making the display setting stick. ie Change to display 200 images, download an image, then display reverts back to 50 images. Review Source CL Chris L. Senior Video Editor Non-Profit Organization Management Used the software for: 2+ years ### "Good product, bad redesign" September 5, 2025 4.0 Positive, but frustrated by the new redesign. It's a good service that shot itself in the foot (to put it dramatically) Pros It's a great site for file sharing and asset management. It allows us to distribute files internally and externally easily. Cons The new redesign is a step backwards. It's a classic case of something being more streamlined but at the cost of usability. I think it's harder to find certain things than it was before, and coworkers constantly ask me to help them understand the new layout. Review Source VA Vivek A. Application Developer Government Relations Used the software for: 2+ years ### "Works well for media management" September 10, 2025 5.0 Pros Nice place to store all kinds of media. I really like the categorization features it has and how different teams can organize files and have it be easily accessible. Also impressed with how the software performance has increased over time. I have also been pleasantly surprised by how well the intelligence features work! Cons Sometimes things get a little overwhelming trying to find certain things. New interface is keeping things much better. Review Source CC Cindy C. Advertising and Production Coordinator Education Management Used the software for: 2+ years ### "Straightforward asset management system " September 8, 2025 4.0 Pros I like how mediavalet provides the ability for me to share files with different stakeholders within my organisation and allows us to curate our content which is then uploaded into Mediavalet for distribution. Cons The new AI features have altered the search function making it a bit less user intuitive in terms of the search results which come back. Review Source JB Jimmy B. Editorial Director Education Management Used the software for: 2+ years ### "Intuitive and user-friendly" September 5, 2025 4.0 MediaValet is an effective visual content repository and file-sharing service that is easy to use for a broad audience, including those who are not technologically proficient. Pros MediaValet is very intuitive for the user, and the search function works well, combining both keywords and meta descriptors with visual themes inside the photos. Cons The new interface introduced in 2025 makes it more cumbersome to view images in a large window, which takes more time to evaluate and select photos for specific uses. Review Source YA Yousif A. Outreach and Content Specialist Environmental Services Used the software for: 2+ years ### "A great choice for asset management, and looking forward to improvements" January 15, 2025 4.0 Overall I've found it to be adequate, but I've received secondhand feedback from colleagues that it's not as intuitive as they had hoped. Many of our colleagues also just don't use it, which indicates it's not easy for everyone. Pros Customizable portals, lots of meta data, tracking capabilities, and supports a variety of formats. Cons Somewhat clunky format, limitations on changing file names, no real mobile solution. Search function doesn't work as well as it should. Review Source TM Taylor M. Director of Marketing Hospitality Used the software for: 1-2 years ### "Best DAM by Far" December 17, 2024 5.0 My overall experience is amazing. This is the best platform and really easy for all users Pros What don't I like! This is by far one of the best DAMs! I love the ability to easily create categories, folders, the ability to assign photos to multiple categories. Portals are amazing. I love the abitity to download image sizes directly from the platform and save sizes regularly used Cons I wish there was a way to directly import from other photo librarys; drop box, google drive. I also wish portals could include categories like the regular folders do. I also wish there was a better mobile suite. Switched from [Box](https://www.capterra.com/p/148766/Box/) Box is not intuitive enough. You can assign photos to different categories Review Source BR Bethany R. Communications Manager Hospital & Health Care Used the software for: 2+ years ### "Easily Searchable Digital Assets" December 17, 2024 5.0 Customer service is excellent. On-boarding is very detailed, and they make sure that you have the knowledge needed for a successful integration. Great product that saves us so much time when searching through our photos. Pros MediaValet makes it easy to make our photo and video assets available to everyone at our organization. It is easily searchable by keywords, so people can find what they need on their own. Cons When there are categories under other categories, when people click on the main category, there are no assets shown in the window. They have to click on the sub-categories below the main category. Instead of a blank window (which leads people to think there are no assets in that category), it should bring up a clickable list of subcategories. Alternatives considered [Bynder](https://www.capterra.com/p/122257/Bynder/)[Webdam](https://www.capterra.com/p/81755/Webdam/) Reason for choosing MediaValet MediaValet's cost fit our budget better than other options. Review Source EF Emma F. Student Communications Education Management Used the software for: 1-2 years ### "MediaValet" September 5, 2025 5.0 Overall, MediaValet is a strong and reliable platform for managing digital assets. Once you get past the learning curve, it makes organizing, searching, and sharing files much more efficient. Pros I liked how easy it was to organize and find assets with MediaValet. The search and tagging features are powerful, and sharing through portals and links makes collaboration smooth. The onboarding and support team were also excellent. Cons The interface can feel a bit clunky at first, and uploading large files sometimes caused delays or errors. The mobile experience and gallery customization are also fairly limited. Review Source JR Jack R. Digital Asset Manager Entertainment Used the software for: 2+ years ### "Fred Rogers Productions - Three Years with Media Valet" December 12, 2024 5.0 We had a frustratingly bad DAM which made us appreciate Media Valet even more. The site is intuitive and the staff is accessible. Pros Their Customer Success people have helped us get the most out of our DAM. Cons Nothing immediately comes to mind. The site is rarely, if ever not accessible. Alternatives considered [OrangeDAM](https://www.capterra.com/p/81311/Cortex/)[Canto](https://www.capterra.com/p/140500/Canto/) Reason for choosing MediaValet Media Valet worked with videos better than the others. Review Source KW Kristen W. Medical Illustrator E-Learning Used the software for: 1-2 years ### "A Necessary Tool " December 17, 2024 4.0 Overall, MediaValet has been a fantastic and necessary tool to organization our companies digital assets. I wish I had more time to discover and implement all of it's capabilities. Pros There are lots of organizational and customizable options available making it easy to create options that work for your company. Cons The search engine needs some fine tuning. Infrequent users that don't know the inventory well often are unable to track down what they are looking for. Hopefully the AI implementation of visual recognition will help with this in the new Hot DAM. I would also love the option to upload associated assets that DO NOT show in a search. We have editable files that we don't want everyone to easily access. Review Source MV Michelle V. Marking Coordinator Apparel & Fashion Used the software for: 2+ years ### "We love MediaValet!" December 12, 2024 5.0 I've had a lovely experience working with and using the MediaValet platform. Our internal team has an easy time using the DAM, while our partners love receiving our branded portals. It makes sharing assets a smooth process for all who are involved. Pros How easy it is to keep all of your assets organized. Cons Honestly, there isn't anything that comes to mind. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) We needed more features that Google Drive did not offer. Review Source GA Guillermo A. Digital Communications Consultant Government Administration Used the software for: 2+ years ### "Easy to use, easy to customize" December 17, 2024 5.0 Overall, I would easily recommend MediaValet to anyone who is looking to take on a Digital Asset Management system. Pros We appreciate that MediaValet makes organizing and accessing our images and videos a breeze. The new AI features as well have really added to our ease of access for finding specific images. Also, the ability to create custom templates to download images in different resolutions and dimensions is fantastic. Cons I know that it is just in BETA, but the UI between the classic version of MediaValet and the new AI powered HOTDAM is too different that it causes issues for users to re-adjust their understanding of the platform Review Source SC Samantha C. Returns Department Processor Retail Used the software for: 2+ years ### "Very Helpful" December 12, 2024 5.0 Very good! I'm this job introduced me to this site! Pros This site has helped me with my job more often times than I can count. I like the ease of use it is to utilize this site and I like how there's different options to make what I'm looking for easier, such as filters and a detailed view. I will continue using this since it's such a breeze. Thank you! Cons Sometimes there too specific of a search I can enter, but nothing really! Review Source HF Helen F. Director of Marketing Non-Profit Organization Management Used the software for: 6-12 months ### "Intuitive navigation" December 12, 2024 4.0 It's been an easy transition from my previous DAM to MediaValet. Pros MediaValet is very easy to navigate, and intuitive to learn. One of the features I like the most is the ability to save individual files to multiple categories, rather than having to upload them several times to individual files. Cons I think the color scheme makes some of the functions hard to see. Switched from [Webdam](https://www.capterra.com/p/81755/Webdam/) Looking for a product that integrated with Wrike Review Source KJ Kathy J. Biologist and volunteer manager Environmental Services Used the software for: 1-2 years ### "Media Valet" January 15, 2025 4.0 Overall it has been very helpful although it takes a while to develop a good image back but that would be the case with any such system. Pros Everything is easy to find and searchable. Downloads are easy, web portals are fairly easy to work with. Cons It is a little difficult to rename a file. Links, especially public ones, are a little chunky to work with. Review Source EG Erica G. Motus Outreach and Analytics Coordinator Environmental Services Used the software for: 1-2 years ### "Erica Geldart's Review" January 15, 2025 4.0 My overall experience is positive. I like how organized Mediavalet is and I enjoy being able to browse photos contributed by my colleagues. Pros The ability to host photos belonging to a large group while also including all the necessary details about the photos. I like the bulk edits when you are uploading a number of photos at once. Cons Sharing photos from mediavalet by creating a gallery is a bit slow, and the accompanying emails for each photo you share are a bit tedious. When embedding photos, it would be nice to have a way to pull a photo directly from Mediavalet instead of downloading, storing externally and uploading. Review Source CT Chia-Ho T. Post Production manager Food Production Used the software for: 1-2 years ### "MediaValet review" January 9, 2025 3.0 good: drag and drop on desktop uploader bad: mobile version not very useful Pros Desktop uploader easy to use, drag and drop function is great Cons mobile version not friendly to use for MediaValet link, always go back to index page when switch to mobile version Review Source JG Jose G. Brand Manager Retail Used the software for: 1-2 years ### "All worldwide and smaller entrerprises/companies should use Mediavalet !!" January 14, 2025 4.0 From loggin, search, find, and download files; theres a great experience on every step. Info and details are included too in order to make a fast job in the portal Pros Easy access, useful tools and filters to find what you are searching for Cons Some files may be slower to start downloading Review Source AZ Adira Z. Product Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Nice Site that's easy to use" December 12, 2024 5.0 Honestly, I only use this for work, but it's pretty easy to use and one of the least annoying programs/sites I use Pros It's convenient to use and easy to find things Cons None that I can think of. It's all pretty straight forward Review Source JV Julio V. Editor en Español Animation Used the software for: 1-2 years ### "¡Me encanta MediaValet!" December 12, 2024 5.0 Es una herramienta que usamos constantemente en Crunchyroll para organizar archivos e imagenes importantes. Usarla ha sido clave para un buen desempeñol La recomiendo mucho. Pros Es una herramienta estupenda para trabajar, en especial su interfaz. Cons En realidad todo me ha gustado hasta ahora. Review Source KJ Kristin J. Senior Digital Marketing Strategist Hospitality Used the software for: 1-2 years ### "Great, Catchall program" January 8, 2025 5.0 Easy to use! The search function works well. Pros I like that I can send a link to someone to view a piece of content. I also like that it can handle large video files. Cons The navigation is not super intuitive, but if you use it more frequently than you remember where to go for functions. When you upload multiple files, such as video, you can't enter all metadata at once if it is the same for all. Review Source SM Stu M. Director Strategic Assets Environmental Services Used the software for: 1-2 years ### "MV review. " January 15, 2025 4.0 Good. . . Pros Archive searchability organization accessibility. Embedded Web page /blog creation Cons Length of time for uploads. Clunkiness of platform. Poor mobile performance. Review Source MM Mike M. Vice President Construction Used the software for: 1-2 years ### "Vice President " December 12, 2024 4.0 We refer to the mediavalet quite frequently for our digital marketing and Bullfrog campains Pros That there is a place where materials are saved for easy access Cons There is not a higher frequency of new material added. Photos and videos Review Source AB Angel B. Assistant Director of Enrollment Marketing Education Management Used the software for: 1-2 years ### "Media Valet Review" December 12, 2024 4.0 Pros unlimited seats and unlimited admin spots Cons That old front facing software feels really outdated Review Source Similar Products Featured