# Verizon Connect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Verizon Connect Software - reviews, pricing plans, popular comparisons to other GPS Tracking products and more. Source: https://www.capterra.com/p/124641/FleetMatics-REVEAL/reviews --- # Verizon Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Verizon Connect ## What is Verizon Connect? Verizon Connect provides business customers with the insights and intelligence needed to optimize their operations and drive growth. Through a cloud-based, end-to-end solution, Verizon Connect accurately measures a user's fleet's performance, uncovers hidden costs and opportunities for improved efficiency, while empowering them to better manage service with real-time alerts and reports. ## What is Verizon Connect used for? [GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Overall rating Based on 940 user reviews Reviews sentiment Positive 52% Neutral 13% Negative 35% Pros & cons Intuitive multi-platform user experience Comprehensive real-time fleet monitoring Frequent billing and payment issues Difficult contract termination process Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Verizon Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.verizon.com/business/&name=Verizon Connect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Verizon Connect 3.2 (940) VS. [4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (940) Ease Of Use 4.4 (938) Value For Money 2.8 (811) Value For Money 4.2 (874) Customer Service 2.8 (865) Customer Service 4.4 (885) ## Verizon Connect alternatives Highest Rated [4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/72551/Fleetmatics-Work/alternatives/) ## Who uses Verizon Connect? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive multi-platform user experience 76% positive reviews out of 198 Most users report ease of use, with simple navigation, customizable dashboards, and smooth access across devices. Frequent billing and payment issues 91% negative reviews out of 116 Most reviewers find billing and charges problematic, mentioning unauthorized fees, unresolved disputes, and inconsistent invoicing. Cris K Owner, 2 - 10 employees. "They will charge you for equipment you never received, and when you terminate your service even after contract is up - it will take up to 6 months for someone to finally take care of it." Comprehensive real-time fleet monitoring 76% positive reviews out of 143 Most reviewers describe vehicle tracking as essential for managing fleets, improving safety, and streamlining logistics. Kylie M Designer and Administrator, 2 - 10 employees. "Verizon Connect is great because it really offers sensible solutions as well as ones that matter most such as real time tracking and safety enhancements." Difficult contract termination process 97% negative reviews out of 73 Most reviewers indicate contract cancellation is frustrating, with rigid terms, ignored requests, and persistent auto-renewals. Danny W Owner, 2 - 10 employees. "months later and subscription canceled still getting direct debited now have $5000 cancelation bill." Consistently poor overall experience 100% negative reviews out of 71 Most users comment on negative experiences, citing unreliable service, unresponsive support, and widespread dissatisfaction. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 3.5 (94) 55.32% of 94 reviewers that rated this feature as important or highly important Mobile access gives you the flexibility to monitor vehicles and manage tasks from any device. Users think it’s convenient for checking locations and updates on the go. However, some reviewers report glitches, slow performance, and unreliable app connectivity, especially for real-time tracking. Real-Time Monitoring 3.3 (86) 62.79% of 86 reviewers that rated this feature as important or highly important This capability helps you monitor vehicles and crews with frequent updates. Reviewers appreciate being able to track locations and activities nearly live, aiding scheduling and customer updates. Some users say updates are delayed up to a minute, making it less than truly real-time. Vehicle Tracking 3.4 (72) 76.39% of 72 reviewers that rated this feature as important or highly important Vehicle tracking lets you oversee fleet movements, prevent misuse, and improve operations. Reviewers indicate it’s valuable for real-time planning and reducing costs. Some users report delays in updates and occasional inaccuracy, but most find it helpful for daily fleet management. GPS 3.6 (63) 63.49% of 63 reviewers that rated this feature as important or highly important With GPS capabilities, you can pinpoint vehicle locations and monitor routes accurately. Reviewers appreciate the precise tracking, ease of locating vehicles, and improved scheduling. Some users mention occasional device malfunctions and interference with electronics, but most find the GPS reliable and helpful. Real-Time Notifications 3.0 (45) 48.89% of 45 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Routing 3.1 (39) 35.90% of 39 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Verizon Connect 94 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Alter the layout and content of dashboards Alter the layout and content of reports Graphical representation of data Instructions for reaching a destination Manage sending personnel and resources to a site as needed Convert paper files into digital images Track all personnel who operate company vehicles Manage payroll processing for different driver pay contracts Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Management of commercial motor vehicles for work-related purposes Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Serving plumbing industry professionals Monitor fuel consumption and optimize fuel usage Monitor and track fuel consumption and costs Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address With GPS capabilities, you can pinpoint vehicle locations and monitor routes accurately. Reviewers appreciate the precise tracking, ease of locating vehicles, and improved scheduling. Some users mention occasional device malfunctions and interference with electronics, but most find the GPS reliable and helpful. Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Store information about leads or contacts and track, manage and nurture them throughout the sales process Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Log miles driven for tax deduction or reimbursement purposes Mobile access gives you the flexibility to monitor vehicles and manage tasks from any device. Users think it’s convenient for checking locations and updates on the go. However, some reviewers report glitches, slow performance, and unreliable app connectivity, especially for real-time tracking. Notifications via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Book meetings and appointments through a website or digital platform Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Swipe a credit card or manually process payments while with the customer in the field Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Generate quotes or estimates for customers This capability helps you monitor vehicles and crews with frequent updates. Reviewers appreciate being able to track locations and activities nearly live, aiding scheduling and customer updates. Some users say updates are delayed up to a minute, making it less than truly real-time. Notifications that are delivered to users as soon as an event occurs Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Allocate and manage resources, such as employees, equipment, facilities, and other assets Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Manage and track orders being shipped to customers Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Allows fleets and service businesses to track the condition of tires on their vehicles Record of trip details Allows fleets and service businesses to track information about their vehicles. Repair of any type of motor vehicle Track and monitor how vehicles are used Vehicle tracking lets you oversee fleet movements, prevent misuse, and improve operations. Reviewers indicate it’s valuable for real-time planning and reducing costs. Some users report delays in updates and occasional inaccuracy, but most find it helpful for daily fleet management. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.3 (914) 3.3 Based on 914 reviews ## Pricing Value for money 2.8 (811) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/72551/Fleetmatics-Work/pricing/) Value for money 2.8 (811) 2.8 Based on 811 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Whip Around](https://www.capterra.com/p/148935/Whip-Around/)[ ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[ Route4Me](https://www.capterra.com/p/149633/Route4Me/)[ Fleetio](https://www.capterra.com/p/120855/Fleetio/)[ Appian](https://www.capterra.com/p/149795/Appian/)[ ServiceMax](https://www.capterra.com/p/107954/ServiceMax/)[ ServMan](https://www.capterra.com/p/80728/ServMan/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.8 (865) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.8 (865) 2.8 Based on 865 reviews ## User reviews Overall rating 3.2 Based on 940 reviews Filter by rating 5(279) 4(210) 3(125) 2(77) 1(249) Mentioned topic Sorted by most recent JJ Jasmina J. operations coordinator Consumer Services ### "Verizon Connect " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 I have had a great experience with Verizon connect over the last 5 years and they are there to speak to me anytime I need. Pros I love Verizon connect. I have been with Verizon personally for over 5 years and they are a great company! Cons I love Verizon connect. I have been with Verizon personally for over 5 years and i can say that there is nothing that I dislike about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Carrie L. OFFICE MANAGER Construction ### "BAD IDEA TO PURCHASE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 19, 2026 COULD NOT GET VERIZON TO CANCEL CONTRACT. THEY COULD NOT GET THEIR TRACKERS TO WORK SO THEY WERE USLESS Pros NOTHING.WE COULDNT GET THE TRACKERS TO WORK EVEN WITH THEIR OWN TECH SUPPORT TRYING TO GET THEM READY Cons TRACKERS WOULDNT WORK. WOULD NOT CONNECT TO SATELITE TO TRACK VEHICLES. THEN THEY WOULDNT CANCEL THE CONTRACT Alternatives considered [FleetNow](https://www.capterra.com/p/266721/Tranzaura/) Reasons for choosing Verizon Connect COST AND SUPPOSED RELIABILITY - BUT THAT WAS PROVEN WRONG Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Logistics Manager Construction ### "Logistics Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 24, 2026 Overall, our experience was mediocre. When trying to reach support, it was very difficult and took weeks to get a response. Pros I liked the ease of tracking vehicles. The main screen made it super easy to track a vehicle's route. Cons Overall, Verizon Connect was more expensive than other companies'. Support became a huge issue as well. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reasons for choosing Verizon Connect Our mother company had chosen Verizon connect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Realtor Real Estate ### "Sufficient Verizon" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 20, 2026 I would say the overall experience is decent, however not the best. Customer service is good, but need updating Pros Overall it does the job and its easy to use. Helps with Verizon basic tasks. Its very used at the beginnings. Cons Its not very handy for meetings or upper level tasks that need improved systems. Tracking is also a little dated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elizabeth L. RECEPTIONIST Executive Office ### "VERIZON CONNECT - A+" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Overall, Verizon Connect is a powerful tool that delivers real value once you invest the time to understand it. It’s not the simplest system out of the box, but it becomes incredibly useful for improving visibility, accountability, and decision-making across a fleet. While there are areas that could be more user-friendly, the insights and operational control I gain outweigh the frustrations. For anyone serious about fleet management, it’s a solution that earns its place. Pros Verizon Connect has given me real peace of mind when it comes to managing vehicles and people in the field. I can see where assets are in real time, track routes, and quickly understand what’s actually happening day to day instead of guessing. The reporting is detailed and makes it easier to hold drivers accountable while also improving efficiency and safety. I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant check-ins. Cons The biggest challenge for me has been the learning curve and overall complexity of the platform. There are a lot of features, which is great in theory, but it can feel overwhelming and not always intuitive at first. Some reports take time to customize, and I’ve found that making small changes isn’t always as quick as I’d like. Pricing can also feel high, especially for smaller teams, and customer support responses can be inconsistent depending on the issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TF Travis F. Manager Business Supplies and Equipment ### "VERIZON CONNECT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 7, 2026 Pros VEHICLE MANAGEMENT, TRACKING, COST. THE TRACKING AND VIDEO ARE GREAT AND CUSTOMER SUPPORT IS VERY HELPFUL Cons SOME TIME THE VIDEO WILL LAG. THE CHARGES A EXTRA FEE FOR USING FEATURES BUT OTHER THAN THAT EVERYTHING IS GREAT. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Bryan J. Democratic Presidential Candidate Airlines/Aviation ### "Verizon Connect Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2026 I loved using Verizon Connect once I got the full version of it because I was able to keep track of all the trucks I have in my company. Pros I loved the fact that it has advanced GPS fleet tracking software so you can basically find whoever or whatever business you are looking for while you are travaeling. Cons I wanted to try to use the software just for myself but the company wouldnt allow it because you have to have a unit of 5 or more to use the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LY Loganne Y. Ultrasound Technologist Hospital & Health Care ### "Verizon Connect 2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 25, 2025 Pros I like that Verizon Connect is so easy for the user and gives accurate, real-time tracking. It also focuses on safety. Cons If you start out with Verizon connect it can feel overwhelming at the start but once you work with it you realize it’s not so complex. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kevin B. President Transportation/Trucking/Railroad ### "Mesquite review of Verizon Connect" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 December 13, 2025 Overall 7 out of 10. Their installers are horrendous, leaving wires dangling, but they are 3rd party and not Verizon direct. The desktop site makes tracking and IFTA easy Pros Ease of use with the desktop version combined with the app allows us to track assets. It also integrates directly with TruckerTools and TruckBase Cons The app is sometimes glitchy and does not show all changes made in the desktop. This can lead to confusion Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reasons for choosing Verizon Connect Back end support, ease of use, feature availability and pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB krystal B. Office Manager Printing ### "I recommend Verizon Connect " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2025 Overall, I really enjoy using Verizon Connect for work. We are a small company so it's exactly what we need. Pros easy to use, able to keep up with everyone clocking in and out, the price is very affordable for small company, the fleet part is great, dispatching is easy Cons Verizon Connect did have a few glitches here and there. They could do better updates so it could perform better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/) Popular comparisons [Samsara vs Verizon Connect](https://www.capterra.com/compare/72551-167543/Fleetmatics-Work-vs-Samsara-for-Fleets-0-00-6-23)[Motive vs Verizon Connect](https://www.capterra.com/compare/72551-138669/Fleetmatics-Work-vs-Motive)[One Step GPS vs Verizon Connect](https://www.capterra.com/compare/72551-197399/Fleetmatics-Work-vs-One-Step-GPS)[Whip Around vs Verizon Connect](https://www.capterra.com/compare/72551-148935/Fleetmatics-Work-vs-Whip-Around)[Housecall Pro vs Verizon Connect](https://www.capterra.com/compare/72551-140363/Fleetmatics-Work-vs-HouseCall-Pro) [Azuga Fleet vs Verizon Connect](https://www.capterra.com/compare/72551-153228/Fleetmatics-Work-vs-Azuga-Fleet)[GPS Insight vs Verizon Connect](https://www.capterra.com/compare/72551-99848/Fleetmatics-Work-vs-GPS-Insight-Fleet-Tracking-Solution)[Geotab vs Verizon Connect](https://www.capterra.com/compare/18289-72551/MyGeotab-vs-Fleetmatics-Work)[OptimoRoute vs Verizon Connect](https://www.capterra.com/compare/72551-161579/Fleetmatics-Work-vs-OptimoRoute)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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