# Verizon Connect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Verizon Connect Software - reviews, pricing plans, popular comparisons to other GPS Tracking products and more. Source: https://www.capterra.com/p/124641/FleetMatics-REVEAL/reviews --- # Verizon Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Verizon Connect ## What is Verizon Connect? Verizon Connect provides business customers with the insights and intelligence needed to optimize their operations and drive growth. Through a cloud-based, end-to-end solution, Verizon Connect accurately measures a user's fleet's performance, uncovers hidden costs and opportunities for improved efficiency, while empowering them to better manage service with real-time alerts and reports. ## What is Verizon Connect used for? [GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 945 user reviews Reviews sentiment Positive 52% Neutral 13% Negative 35% Pros & cons Intuitive and accessible platform Comprehensive real-time fleet monitoring Persistent billing and charge issues Difficult and inflexible contract termination ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - GPS Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Verizon Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.verizon.com/business/&name=Verizon Connect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Verizon Connect 3.2 (945) VS. [4.7 (245)](https://www.capterra.com/p/120855/Fleetio/reviews/) Starting Price Contact vendor Starting Price $4 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (945) Ease Of Use 4.7 (244) Value For Money 2.8 (816) Value For Money 4.7 (213) Customer Service 2.8 (870) Customer Service 4.8 (232) ## Verizon Connect alternatives [4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.7 (2,741)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/72551/Fleetmatics-Work/alternatives/) ## FAQs about Verizon Connect Overview ### What problems does Verizon Connect solve? Verizon Connect solves poor fleet visibility, inaccurate ETAs, off-route driving, unauthorized vehicle use, manual timecard verification, and missed maintenance by showing real-time vehicle and asset locations, route history, driver behavior, and service alerts in one dashboard. Fleet managers, dispatchers, field service teams, delivery operations, and safety-focused supervisors benefit most. Answer based on 436 reviews Overview ### Which roles and teams benefit most from Verizon Connect? Verizon Connect is most used by business owners, executives, office managers, and operations or fleet teams that oversee vehicles, drivers, and field activity. Dispatchers and safety leaders use it to improve routing, monitor driver behavior, and support compliance, while finance and administrative leaders track costs, utilization, and service performance. Answer based on 930 reviews Overview ### What company size and industries is Verizon Connect built for? Verizon Connect is built for field service companies, especially small businesses, which make up 90% of reviewers, with construction leading at 28%. It also serves transportation, trucking, and railroad companies at 19%, plus consumer services at 7%, while supporting some midsize businesses at 6% and enterprises at 4%. Answer based on 945 reviews Features and Usability ### What are the key features of Verizon Connect? Verizon Connect includes core fleet tools like GPS vehicle tracking, live driver tracking, geofencing, routing, and reporting/analytics. Differentiator features include driver behavior monitoring, vehicle maintenance alerts, dispatch management, and mobile access for field teams. Reviewers most often highlight real-time location visibility, detailed reports, and crew accountability. Answer based on 375 reviews Integrations ### Which third-party tools and platforms does Verizon Connect integrate with? Verizon Connect integrates with Fleetio, QuickBooks Online, and Viberent in reviewer mentions, and supports over 20 integrations overall. Official catalog examples include ArcGIS, Appian, Route4Me, ServiceMax, and FourKites, covering fleet operations, accounting, mapping, scheduling, and field service workflows. Answer based on 37 reviews Getting Started and Support ### How easy is it to onboard and train a team on Verizon Connect? Verizon Connect offers live online sessions, webinars, documentation, and videos, and many teams say basic setup and driver training are manageable with step-by-step guidance. Admins can get productive quickly after training, but nontechnical users and teams handling reporting, customization, or industry-specific workflows often need more time and support. Answer based on 35 reviews Getting Started and Support ### What customer support options does Verizon Connect offer, and how do users rate the experience? Verizon Connect offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users report mixed support experiences: some describe knowledgeable agents, quick issue resolution, and dependable phone help, while many others cite long waits, repeated transfers, inconsistent follow-up, unresolved cases, and frustration with billing, installations, and account changes. Answer based on 375 reviews Security ### How does Verizon Connect handle data security and access control? Verizon Connect uses real-time vehicle and asset tracking, driver monitoring, speeding and off-hours movement alerts, grouped access by department, and automatic report emails to improve safety, accountability, and theft awareness. Reviewers also note limits, including weak access control, Driver ID security concerns, repeated password prompts, privacy mistakes in email handling, and occasional device or map visibility issues. Answer based on 35 reviews Call and email communication ### How responsive is Verizon Connect by phone and email? Verizon Connect struggles with phone and email responsiveness for many fleet teams and service businesses. Many users describe slow follow-up, repeated transfers, inconsistent case ownership, and poor coordination between departments, though some businesses find communication adequate during setup or when bundling Verizon services with scheduling and mobile tools. Answer based on 245 reviews ## Who uses Verizon Connect? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 132 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 132 reviews Administrative 47% Administrative 47% Construction 14% Entrepreneurs/ Owners 11% Customer Services & Support 6% Others 22% Top industries Based on 132 reviews Transportation/Trucking/Railroad 34% Construction 34% Automotive 12% Real Estate 10% Other 10% ## Pros and Cons Intuitive and accessible platform 76% positive reviews out of 199 Most reviewers describe ease of use as a key benefit, with straightforward navigation and multi-device accessibility. Persistent billing and charge issues 91% negative reviews out of 118 Most reviewers indicate billing and charges involve frequent errors, unauthorized fees, and unresolved disputes causing ongoing frustration. Cris K Owner, 2 - 10 employees. "They will charge you for equipment you never received, and when you terminate your service even after contract is up - it will take up to 6 months for someone to finally take care of it." Comprehensive real-time fleet monitoring 76% positive reviews out of 153 Most users report vehicle tracking offers reliable, real-time location updates, improving fleet oversight and operational efficiency. Elizabeth L RECEPTIONIST, 11 - 50 employees. "I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant check-ins." Difficult and inflexible contract termination 97% negative reviews out of 73 Most reviewers find contract cancellation challenging, citing rigid terms, ignored requests, and ongoing charges after cancellation attempts. Consistently poor user experiences 100% negative reviews out of 71 Most users comment negative experience centers on dissatisfaction with the product, service quality, and overall company interactions. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 3.5 (96) 55.21% of 96 reviewers that rated this feature as important or highly important Mobile access lets you manage and monitor vehicles from your phone or tablet, providing flexibility away from the office. Some reviewers find it convenient and easy to use, while others report glitches and limited functionality in the mobile app. Real-Time Monitoring 3.3 (87) 62.07% of 87 reviewers that rated this feature as important or highly important This capability helps you follow vehicles and drivers as updates occur, supporting time-sensitive operations. Users think real-time monitoring is valuable for quick decision-making, but some mention delays in updates and unreliable performance in rural areas. Vehicle Tracking 3.4 (73) 76.71% of 73 reviewers that rated this feature as important or highly important Vehicle tracking gives you visibility into fleet locations, stops, and routes, helping reduce theft and operational costs. Reviewers indicate it’s helpful for daily management, but some say tracking is slow to update and occasionally inaccurate. GPS 3.6 (65) 64.62% of 65 reviewers that rated this feature as important or highly important With GPS capabilities, you can accurately locate vehicles and monitor routes in real time. Reviewers appreciate the precise tracking, ease of use, and ability to access both live and historical data, though some mention occasional issues with asset tracking reliability. Real-Time Notifications 3.0 (45) 48.89% of 45 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Routing 3.1 (40) 35.00% of 40 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Verizon Connect 94 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Alter the layout and content of dashboards Alter the layout and content of reports Graphical representation of data Instructions for reaching a destination Manage sending personnel and resources to a site as needed Convert paper files into digital images Track all personnel who operate company vehicles Manage payroll processing for different driver pay contracts Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Management of commercial motor vehicles for work-related purposes Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Serving plumbing industry professionals Monitor fuel consumption and optimize fuel usage Monitor and track fuel consumption and costs Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address With GPS capabilities, you can accurately locate vehicles and monitor routes in real time. Reviewers appreciate the precise tracking, ease of use, and ability to access both live and historical data, though some mention occasional issues with asset tracking reliability. Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Store information about leads or contacts and track, manage and nurture them throughout the sales process Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Log miles driven for tax deduction or reimbursement purposes Mobile access lets you manage and monitor vehicles from your phone or tablet, providing flexibility away from the office. Some reviewers find it convenient and easy to use, while others report glitches and limited functionality in the mobile app. Notifications via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Book meetings and appointments through a website or digital platform Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Swipe a credit card or manually process payments while with the customer in the field Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Generate quotes or estimates for customers This capability helps you follow vehicles and drivers as updates occur, supporting time-sensitive operations. Users think real-time monitoring is valuable for quick decision-making, but some mention delays in updates and unreliable performance in rural areas. Notifications that are delivered to users as soon as an event occurs Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Allocate and manage resources, such as employees, equipment, facilities, and other assets Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Manage and track orders being shipped to customers Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Allows fleets and service businesses to track the condition of tires on their vehicles Record of trip details Allows fleets and service businesses to track information about their vehicles. Repair of any type of motor vehicle Track and monitor how vehicles are used Vehicle tracking gives you visibility into fleet locations, stops, and routes, helping reduce theft and operational costs. Reviewers indicate it’s helpful for daily management, but some say tracking is slow to update and occasionally inaccurate. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.3 (919) 3.3 Based on 919 reviews ## Pricing Value for money 2.8 (816) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/72551/Fleetmatics-Work/pricing/) Value for money 2.8 (816) 2.8 Based on 816 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Whip Around](https://www.capterra.com/p/148935/Whip-Around/)[ ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[ Route4Me](https://www.capterra.com/p/149633/Route4Me/)[ Fleetio](https://www.capterra.com/p/120855/Fleetio/)[ Appian](https://www.capterra.com/p/149795/Appian/)[ ServiceMax](https://www.capterra.com/p/107954/ServiceMax/)[ ServMan](https://www.capterra.com/p/80728/ServMan/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.8 (870) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.8 (870) 2.8 Based on 870 reviews ## User reviews Overall rating 3.2 Based on 945 reviews Filter by rating 5(282) 4(211) 3(125) 2(78) 1(249) Mentioned topic Sorted by most recent EH EDGAR H. Maintenance Technician Transportation/Trucking/Railroad ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 I used Verizon connect in the past and had a positive experience with it was helpful for traking vehicles Pros What I Like Most: Verizon Connect makes it easy to see where all of our vehicles are and helps keep track of driver activity, maintenance, and overall fleet performance Cons What i like the least is that sometimes the system can be a little slow, and some features take time to learn Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Brooks L. Health care specialist Hospital & Health Care ### "Verizon Connect Is Where it’s At" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 Very handy and easily accessible. I don’t have to have any assistance because it is so simply organized and self explanatory Pros The tracking, driver and vehicle management, meeting and customer support is definitely value for money. The ease of use for the vehicle and fleet management was amazingly simple. Cons There are no dislikes about Verizon Connect. Only likes and positives about this software so far! It’s a must try!! Switched from [Net Health](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/) Better price and easier to use for older folks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW JON W. Director of fleet management Architecture & Planning ### "Lower tier GPS service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 5, 2026 It has been an issue from the first day of using until now. half of the devices go bad easily with no fixes readily available. it is a money grab because if you need support there is almost none. if i needed a new device that was sent almost immediately. Pros Simplicity of use when it works, if you need a new device it is readily available even though it may not work or it breaks very soon after install. Cons customer support lacking, a lot of features are missing that many other gps tracking providers use. Most of the issues cannot be solved on your own and you need to contact customer service in which they take days to respond. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeremy V. Field Supervisor of Inspections Construction ### "Pros and cons of Verizon Connect " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2026 This is a great tool that helps us keep track of all fleet vehicles within the company and ensures all employees are adhering to local laws and company policies. Pros This software allows us to keep up to date gps on all fleet vehicles as well as monitor speed and cell phone usage. Cons Sometimes there is a lag for gps location. Also depending on the maps, speed limits are not updated when new roads are constructed and speed limits have changed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YM Yasmin M. Administrative Assistant Accounting ### "Great Functionality and Reliability " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 My overall experience with Verizon Connect was generally positive, but with a few frustrations. The platform is really strong when it comes to features, especially for tracking vehicles, monitoring driver behavior, and improving efficiency. It’s clear that it’s designed for businesses that need detailed data and control over their fleet operations. Pros The platform is strong when it comes to features and functionality, especially for businesses that need detailed fleet tracking and data. It offers tools like GPS tracking, route optimization, and driver performance monitoring, which can really help companies improve efficiency and reduce costs. Cons While the features are strong, these issues with support, contracts, and usability are the main things I liked least. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jasmina J. operations coordinator Consumer Services ### "Verizon Connect " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 I have had a great experience with Verizon connect over the last 5 years and they are there to speak to me anytime I need. Pros I love Verizon connect. I have been with Verizon personally for over 5 years and they are a great company! Cons I love Verizon connect. I have been with Verizon personally for over 5 years and i can say that there is nothing that I dislike about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Carrie L. OFFICE MANAGER Construction ### "BAD IDEA TO PURCHASE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 19, 2026 COULD NOT GET VERIZON TO CANCEL CONTRACT. THEY COULD NOT GET THEIR TRACKERS TO WORK SO THEY WERE USLESS Pros NOTHING.WE COULDNT GET THE TRACKERS TO WORK EVEN WITH THEIR OWN TECH SUPPORT TRYING TO GET THEM READY Cons TRACKERS WOULDNT WORK. WOULD NOT CONNECT TO SATELITE TO TRACK VEHICLES. THEN THEY WOULDNT CANCEL THE CONTRACT Alternatives considered [FleetNow](https://www.capterra.com/p/266721/Tranzaura/) Reasons for choosing Verizon Connect COST AND SUPPOSED RELIABILITY - BUT THAT WAS PROVEN WRONG Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Logistics Manager Construction ### "Logistics Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 24, 2026 Overall, our experience was mediocre. When trying to reach support, it was very difficult and took weeks to get a response. Pros I liked the ease of tracking vehicles. The main screen made it super easy to track a vehicle's route. Cons Overall, Verizon Connect was more expensive than other companies'. Support became a huge issue as well. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reasons for choosing Verizon Connect Our mother company had chosen Verizon connect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Realtor Real Estate ### "Sufficient Verizon" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 20, 2026 I would say the overall experience is decent, however not the best. Customer service is good, but need updating Pros Overall it does the job and its easy to use. Helps with Verizon basic tasks. Its very used at the beginnings. Cons Its not very handy for meetings or upper level tasks that need improved systems. Tracking is also a little dated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elizabeth L. RECEPTIONIST Executive Office ### "VERIZON CONNECT - A+" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Overall, Verizon Connect is a powerful tool that delivers real value once you invest the time to understand it. It’s not the simplest system out of the box, but it becomes incredibly useful for improving visibility, accountability, and decision-making across a fleet. While there are areas that could be more user-friendly, the insights and operational control I gain outweigh the frustrations. For anyone serious about fleet management, it’s a solution that earns its place. Pros Verizon Connect has given me real peace of mind when it comes to managing vehicles and people in the field. I can see where assets are in real time, track routes, and quickly understand what’s actually happening day to day instead of guessing. The reporting is detailed and makes it easier to hold drivers accountable while also improving efficiency and safety. I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant check-ins. Cons The biggest challenge for me has been the learning curve and overall complexity of the platform. There are a lot of features, which is great in theory, but it can feel overwhelming and not always intuitive at first. Some reports take time to customize, and I’ve found that making small changes isn’t always as quick as I’d like. Pricing can also feel high, especially for smaller teams, and customer support responses can be inconsistent depending on the issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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