Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

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About Oracle CX

Oracle offers a complete, cloud-enabled customer experience (CX) solution; differentiate your company across all channels, touch points, and interactions.


Oracle CX Features


Oracle CX Reviews Recently Reviewed!

Great experience

Oct 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Real-time insight into employee information.
Supported more rapid HR decisions by gathering all the records into Oracle Human Capital Management Cloud.
Managed to increase process efficiency.

Cons: I feel it can be improved upon by giving more flexibility and customization to cater to organizations' needs.
Can focus on legal and statutory aspect at regional level.

Overall: Great platform

Apr 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money