# FoodStorm Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FoodStorm Software - reviews, pricing plans, popular comparisons to other Catering products and more.

Source: https://www.capterra.com/p/124696/FoodStorm-for-Catering

---

# 

 FoodStorm Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FoodStorm

## What is FoodStorm?

FoodStorm is the world’s leading all-in-one catering software offering a flexible catering management solution for all caterers: grocery/prepared foods, corporate, drop-off, onsite, event, QSR/retail & large-scale food production across multiple sites. FoodStorm provides catering-specific eCommerce websites to match your brand, website builder to host your online presence, order & production management, PCI compliant payment processing, CRM tools to grow your business, & rich reporting features.

## What is FoodStorm used for?

[Catering](https://www.capterra.com/catering-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FoodStorm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.instacart.com&name=FoodStorm)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FoodStorm

4.5 (19)

VS.

[4.8 (45)](https://www.capterra.com/p/189069/HoneyCart/reviews/)

Starting Price

Contact vendor

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (19)

Ease Of Use

4.8 (45)

Value For Money

4.2 (16)

Value For Money

4.8 (42)

Customer Service

4.8 (19)

Customer Service

4.9 (43)

## FoodStorm alternatives

Highest Rated

[4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/)

Starting price

$18000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (78)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/124696/FoodStorm-for-Catering/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Reports

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Data Import/Export

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Electronic Payments

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Historical Reporting

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

Reporting & Statistics

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Accounting Integration

Integrate with a third-party accounting system

FoodStorm 49 features

Integrate with a third-party accounting system

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Coordinate food and beverage delivery for events.

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Manage budgets, track and optimize spending and align capacity to workload demand

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Software designed for caterers and catering businesses.

Information, data and reports that are being tracked over time

Edit and personalize data view as needed

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Allows users to view inventory and build a menu that's appropriate

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access the system via a mobile application

Manage and support multiple locations

Tracks and processes online orders

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Store recipes, enable recipe modification, and generate data required for production records

Managing orders that a customer purchases repeatedly and regularly

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Reports specific to sales analysis for trends and strategies

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

Track and manage waitstaff information and schedules

Features

4.4 (18)

4.4

Based on 18 reviews

## Pricing

Value for money

4.2 (16)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.2 (16)

4.2

Based on 16 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Deputy](https://www.capterra.com/p/167811/Deputy/)

## Support, customer service and training options

Customer Service

4.8 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (19)

4.8

Based on 19 reviews

## User reviews

Overall rating

4.5

Based on 19 reviews

Filter by rating

5(12)

4(6)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SH

Sam H.

CGO

Hospitality

### "Massive fall from grace....best avoided"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 24, 2025

Such a massive fall from grace and disappointment from a company which used to be so so good and is now so so poor.

Pros

oodStorm WAS an amazing piece of software with customer centric approach. They were genuinely game changers in their day. Sadly. since the takeover by Instacart and the exit of the founders and original team, the company has gone to pot. Support is non-existent and the site is no longer PCI compliant, despite their claims to the contrary, so is completely useless now. Sadly their support and management teams refuse to engage at any level with customers and they have gone from a customer centric approach to a complete disregard and for their customers. Best avoided at all costs.

Cons

Non-existent customer service and account management and no longer PCI compliant so take credit card payments on their system at your own risk!

Alternatives considered

[Spoonfed](https://www.capterra.com/p/129327/Spoonfed/)

Reasons for choosing FoodStorm

At the time, the product and service was market leading. Sadly, that is no longer the case.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Eugenie P.

Catering & Events Manager

Hospitality

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 11, 2021

Pros

It is easy and changes are instant. And the team is always so helpful!

Cons

Set up buffet selections would be great and if we could exclude cafe revenue out of reports and it would be good to have a filter "order number" for stickers.

Reasons for choosing FoodStorm

We were already using Foodstorm when I started at D&D so not too sure.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 16, 2021

Hi Eugenie & thank you for your 5 star review! We love to hear our Support Team has helped you & your team :) Fantastic feedback on the buffet selections & reporting revenue filters, our Development Team will be notified of these. As for the order number filter for stickers, that feature will be rolled out in our software this week, so please keep an eye out for that upgrade! Please contact our Support Team if you need anything.

CH

Carlo H.

director

Food Production

### "time saving software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2021

Very efficient helpdesk , \[SENSITIVE CONTENT HIDDEN\] is great to deal with, quick response to queries, save staff labour cost, efficiency in quoting , budgeting staff labour and production

Pros

easy to use, great layout of proposals and bookings, great report filter

Cons

so far we have no issues. Very Happy with this Software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 16, 2021

Hello Carlo, Thank you very much for the review. We love working with you & your team at European Catering & look forward to a continued positive relationship! If you need anything at all, don't hesitate to contact your dedicated FoodStorm Support Team :)

DB

DEREK B.

Wholesale Manager

Hospitality

### "Foodstorm"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

January 20, 2021

Pros

Ease of use, simplicity in setting up and teaching clients to use

Cons

Standard orders that are created and automatically placed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 3, 2021

Hi Derek, Thank you very much for your review! It fills us with pride to know our customers are receiving such high quality training & ongoing support to see solid success with FoodStorm :) We will continue to strive to improve our features & offerings.

CZ

Chris Z.

DOO

Hospitality

### "Order Entry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 24, 2020

Amazing. My productivity skyrocketed while simultaneously allowing me to see how and where I was wasting my manpower.

Pros

The ease of order entry is superb. The ability to create customizable menus to fit any possible need is amazing.

Cons

I don't have a complaint about the software. I'm very hands-on so I found myself getting ahead of the deployment process, wanting to know the intricacies of the system. I'd say that's more of a compliment, being so excited about the software, wanting to know more faster.

Alternatives considered

[CaterTrax](https://www.capterra.com/p/6182/CaterTrax/)

Reasons for choosing FoodStorm

FoodStorm checked all my boxes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2021

Hi Chris & thank you for your glowing review! It sounds like you get just as excited about our software as we do! What a compliment! Ease of order entry on customer-facing sites & bank-end portals is one of our main goals, so we are delighted to hear you are reaping the benefits. If you need anything at all, please do not hesitate to contact your dedicated Support Team.

AP

Andrew P.

Director

Hospitality

### "Foodstorm Feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 26, 2020

Great! I do not know where we would be without Foodstorm. Its a fantastic piece of software that has allowed our company to grow.

Pros

The team at Foodstorm are always so helpful, very fast turn around. Always open to suggestions for improvement of the platform/software.

Cons

Would like a bit more flexibility with the way the shopping cart is presented online, would be great to have a basic feature with the back end to upload new banner images etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2021

Hi Andrew & thank you for your very kind words! Customer Service is a cornerstone of our business & our Support Team is the foundation! Delighted to hear our software & team are helping you grow & operate your business how you want. We listened to your feedback on our online shopping carts/e-commerce platform & are currently in the stage of rolling out our latest design & functionalities, developed specifically to allow for better back-end usage & aesthetic presentation to your end customers. Please contact our Support Team at support@foodstorm.com if you'd like to discuss these new options & features :)

SB

Sharon B.

CFO

Hospitality

### "Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2020

We may not contact support for months and then when needed it is just like we spoke yesterday. Very professional and most helpful

Pros

The ease of use and the support is super quick. Not that we have any issues with the software it is just tweaks and adjustments as our needs change.

Cons

From an administrator role there is not one thing I could say I like least.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2021

Hello Sharon, Customer Service is a cornerstone of our business & our Support Team is the foundation! You kind words are making even the coldest of computer processors & cloud-hosted servers blush! Thank you for your positive review :) If you need any additional support, please do not hesitate to contact your dedicated Support Team.

JM

Josef M.

General Manager

Hospitality

### "FoodStorm | Black Star Pastry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 3, 2020

Great!

Pros

Foodstorm has a lot of variable assets that suit our business in many ways, including a great click through guest experience and kitchen management for requisitions and online customer orders.

Cons

Getting to understand the systems and ability takes time, although it is very complex in providing recipes and costing structures, if you take the time to understand it, it can be beneficial, it takes time however.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2021

Hello from FoodStorm! Thank you Black Star Pantry for your review. We aim to make both user experiences, yours & your customers', easy, intuitive & powerful. We appreciate the feedback on the complexity of some features & the time it may take to familiarize yourself with them. We would love to hear what specific features you needed the most education on & how you think we could improve our training. Please email your thoughts to: support@foodstorm.com

RM

Russell M.

Catering Director

Supermarkets

### "Best decision I ever made"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2020

I've been able to cut down my programming and updating time by 90%. It has allowed me to focus on sales and growth and not be bogged down with mundane programming. The experience has been better then staying in a 5 star hotel. The team at Food Storm knew what the industry needed and it has delivered it!!!!

Pros

The website layout is fantastic. Since moving from my other catering software my online sales have doubled. The ease in adding items. The customization of reports by the support team has been amazing. The ability to manage 8 locations from one place. The real time updates, it used to take me hours to change prices and update menus, not anymore, changes are live and updated as quick as you can refresh your browser. It has made my life incredibly easier. My team transition to this platform seamlessly and absolutely loves this program. Auto surveys sent out the following day allow me to address unhappy customers right awy

Cons

That I waited 4 years to long to purchase it

Switched from

[Caterease](https://www.capterra.com/p/2280/Caterease/)

As a company with 8 locations and 10+ on the way I realized we needed to find a platform that could handle multiple locations as a single entity. I spent way to many hours programming and update 8 locations menu and the thought of having to do it for 20 locations was scary. This program allows that and more. The customer support has been incredible since day the first demo!

Reasons for choosing FoodStorm

They were the only company that could handle the size of my company and do what I needed the programm to do

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2021

Hi Russell, wowie! If a software company could blush, we'd be doing it right now! We at FoodStorm are so happy to hear all the ways you & your team have benefited from our catering- & business-minded software design, process automation obsession & ease of use! How fantastic :) Please contact your dedicated support team if you need anything at all.

NF

Nicole F.

Wedding & Events Sales Coordinator

Hospitality

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2020

If there is ever a problem, \[SENSITIVE CONTENT HIDDEN\] are always there to help. They have been wonderful to work with!

Pros

This product is so easy to use, it's versatile and provides you with so much information on potential/upcoming/past business.

Cons

Not applicable. At this stage, we haven't come across anything we don't like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2021

Hi Nicole & thank you for your glowing review! We aimed to put our best catering & software development minds together to create a powerful & beautiful software solution for all caterers, so we love hearing your success story!

[View all Reviews](https://www.capterra.com/p/124696/FoodStorm-for-Catering/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)