--- title: "FoodStorm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FoodStorm Software - reviews, pricing plans, popular comparisons to other Catering products and more." source_url: "https://www.capterra.com/p/124696/FoodStorm-for-Catering/" page_type: "product" language: "en" --- # FoodStorm Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FoodStorm ## What is FoodStorm? FoodStorm is the world’s leading all-in-one catering software offering a flexible catering management solution for all caterers: grocery/prepared foods, corporate, drop-off, onsite, event, QSR/retail & large-scale food production across multiple sites. FoodStorm provides catering-specific eCommerce websites to match your brand, website builder to host your online presence, order & production management, PCI compliant payment processing, CRM tools to grow your business, & rich reporting features. ## What is FoodStorm used for? [Catering](https://www.capterra.com/catering-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FoodStorm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.instacart.com&name=FoodStorm) ## FoodStorm Overview Updated August 2026 AI summary FoodStorm supports catering businesses of all sizes with tools for order management, online ordering, booking and event coordination, kitchen and menu oversight, and customer relationship management. It offers features such as event calendars, inventory tracking, billing, payment processing, and third-party integrations, and is accessible via cloud, web, and mobile platforms for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FoodStorm 4.5 (19) VS. [4.8 (45)](https://www.capterra.com/p/189069/HoneyCart/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (19) Ease Of Use 4.8 (45) Value For Money 4.2 (16) Value For Money 4.8 (42) Customer Service 4.8 (19) Customer Service 4.9 (43) ## FoodStorm alternatives Highest Rated [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (575)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (81)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/124696/FoodStorm-for-Catering/alternatives/) ## FAQs about FoodStorm Overview ### Which roles and teams benefit most from FoodStorm? FoodStorm is most used by catering managers, events coordinators, sales leaders, and operations executives who need to streamline order intake, event planning, and customer communication. Directors and finance leaders use it to improve workflow visibility, coordinate teams across locations, and support accurate pricing, fulfillment, and revenue management. Answer based on 19 reviews Overview ### What company size and specific industries is FoodStorm built for? FoodStorm is designed for foodservice businesses of various sizes, especially grocery caterers, corporate caterers, food manufacturers, and distributors. It fits organizations that manage catering orders and production, making it suitable for companies handling foodservice operations across retail, corporate, manufacturing, and distribution settings. Features and Usability ### What are the key features of FoodStorm? FoodStorm offers order management, online ordering, recurring orders, and order tracking for catering workflows, plus banquet management and event management. It also includes kitchen/menu management, inventory management, billing and invoicing, payment processing, reporting and analytics, CRM, mobile app access, and third-party integrations. Integrations ### Which third-party tools and platforms does FoodStorm integrate with? FoodStorm connects natively to 7 third-party tools, including workforce, payments, mapping, marketing, and accounting platforms: Deputy, Global Payments Suite, Google Maps, Instagram, Mailchimp, Meta for Business, and QuickBooks Online Advanced. Getting Started and Support ### What training and onboarding options does FoodStorm offer? FoodStorm provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover group instruction, documentation offers written reference, and videos provide self-paced learning materials. Getting Started and Support ### What customer support options does FoodStorm offer? FoodStorm provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available on support experiences, no reliable claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 265 Catering reviews Capterra reviewers say these are the catering features buyers focus on most when comparing options: - **Booking Management** (**80%** of reviewers rated this feature as critical) - **Event Management** (**66%**) - **Event Calendar** (**68%**) FoodStorm supports all three top-priority features: **Booking Management**, **Event Management**, and **Event Calendar**. Together, these capabilities help catering businesses manage reservations, coordinate event details, and keep schedules organized in one place, allowing teams to handle operations more efficiently and deliver a more consistent client experience. Customizable Reports 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Electronic Payments 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Historical Reporting 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Reporting & Statistics 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Accounting Integration Integrate with a third-party accounting system FoodStorm 49 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Banquet Management: Coordinate food and beverage delivery for events. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - For Catering Businesses: Software designed for caterers and catering businesses. - Historical Reporting: Information, data and reports that are being tracked over time - Interactive Reports: Edit and personalize data view as needed - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Proposal Generation: Create proposals based on costs of labor and materials - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Waitstaff Management: Track and manage waitstaff information and schedules --- Get Advice We can help you find the software with the features you need. Features 4.4 (18) 4.4 Based on 18 reviews ## Pricing Value for money 4.2 (16) ### Starting price Free trial not available Value for money 4.2 (16) 4.2 Based on 16 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Deputy](https://www.capterra.com/p/167811/Deputy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (19) 4.8 Based on 19 reviews ## User reviews Overall rating 4.5 Based on 19 reviews Filter by rating 5(12) 4(6) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent SH Sam H. CGO Hospitality ### "Massive fall from grace....best avoided" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 24, 2025 Such a massive fall from grace and disappointment from a company which used to be so so good and is now so so poor. Pros oodStorm WAS an amazing piece of software with customer centric approach. They were genuinely game changers in their day. Sadly. since the takeover by Instacart and the exit of the founders and original team, the company has gone to pot. Support is non-existent and the site is no longer PCI compliant, despite their claims to the contrary, so is completely useless now. Sadly their support and management teams refuse to engage at any level with customers and they have gone from a customer centric approach to a complete disregard and for their customers. Best avoided at all costs. Cons Non-existent customer service and account management and no longer PCI compliant so take credit card payments on their system at your own risk! Alternatives considered [Spoonfed](https://www.capterra.com/p/129327/Spoonfed/) Reasons for choosing FoodStorm At the time, the product and service was market leading. Sadly, that is no longer the case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Eugenie P. Catering & Events Manager Hospitality ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 11, 2021 Pros It is easy and changes are instant. And the team is always so helpful! Cons Set up buffet selections would be great and if we could exclude cafe revenue out of reports and it would be good to have a filter "order number" for stickers. Reasons for choosing FoodStorm We were already using Foodstorm when I started at D&D so not too sure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 16, 2021 Hi Eugenie & thank you for your 5 star review! We love to hear our Support Team has helped you & your team :) Fantastic feedback on the buffet selections & reporting revenue filters, our Development Team will be notified of these. As for the order number filter for stickers, that feature will be rolled out in our software this week, so please keep an eye out for that upgrade! Please contact our Support Team if you need anything. CH Carlo H. director Food Production ### "time saving software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2021 Very efficient helpdesk , \[SENSITIVE CONTENT HIDDEN\] is great to deal with, quick response to queries, save staff labour cost, efficiency in quoting , budgeting staff labour and production Pros easy to use, great layout of proposals and bookings, great report filter Cons so far we have no issues. Very Happy with this Software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 16, 2021 Hello Carlo, Thank you very much for the review. We love working with you & your team at European Catering & look forward to a continued positive relationship! If you need anything at all, don't hesitate to contact your dedicated FoodStorm Support Team :) DB DEREK B. Wholesale Manager Hospitality ### "Foodstorm" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 20, 2021 Pros Ease of use, simplicity in setting up and teaching clients to use Cons Standard orders that are created and automatically placed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2021 Hi Derek, Thank you very much for your review! It fills us with pride to know our customers are receiving such high quality training & ongoing support to see solid success with FoodStorm :) We will continue to strive to improve our features & offerings. CZ Chris Z. DOO Hospitality ### "Order Entry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2020 Amazing. My productivity skyrocketed while simultaneously allowing me to see how and where I was wasting my manpower. Pros The ease of order entry is superb. The ability to create customizable menus to fit any possible need is amazing. Cons I don't have a complaint about the software. I'm very hands-on so I found myself getting ahead of the deployment process, wanting to know the intricacies of the system. I'd say that's more of a compliment, being so excited about the software, wanting to know more faster. Alternatives considered [CaterTrax](https://www.capterra.com/p/6182/CaterTrax/) Reasons for choosing FoodStorm FoodStorm checked all my boxes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2021 Hi Chris & thank you for your glowing review! It sounds like you get just as excited about our software as we do! What a compliment! Ease of order entry on customer-facing sites & bank-end portals is one of our main goals, so we are delighted to hear you are reaping the benefits. If you need anything at all, please do not hesitate to contact your dedicated Support Team. AP Andrew P. Director Hospitality ### "Foodstorm Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 26, 2020 Great! I do not know where we would be without Foodstorm. Its a fantastic piece of software that has allowed our company to grow. Pros The team at Foodstorm are always so helpful, very fast turn around. Always open to suggestions for improvement of the platform/software. Cons Would like a bit more flexibility with the way the shopping cart is presented online, would be great to have a basic feature with the back end to upload new banner images etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2021 Hi Andrew & thank you for your very kind words! Customer Service is a cornerstone of our business & our Support Team is the foundation! Delighted to hear our software & team are helping you grow & operate your business how you want. We listened to your feedback on our online shopping carts/e-commerce platform & are currently in the stage of rolling out our latest design & functionalities, developed specifically to allow for better back-end usage & aesthetic presentation to your end customers. Please contact our Support Team at support@foodstorm.com if you'd like to discuss these new options & features :) SB Sharon B. CFO Hospitality ### "Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2020 We may not contact support for months and then when needed it is just like we spoke yesterday. Very professional and most helpful Pros The ease of use and the support is super quick. Not that we have any issues with the software it is just tweaks and adjustments as our needs change. Cons From an administrator role there is not one thing I could say I like least. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2021 Hello Sharon, Customer Service is a cornerstone of our business & our Support Team is the foundation! You kind words are making even the coldest of computer processors & cloud-hosted servers blush! Thank you for your positive review :) If you need any additional support, please do not hesitate to contact your dedicated Support Team. JM Josef M. General Manager Hospitality ### "FoodStorm | Black Star Pastry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 3, 2020 Great! Pros Foodstorm has a lot of variable assets that suit our business in many ways, including a great click through guest experience and kitchen management for requisitions and online customer orders. Cons Getting to understand the systems and ability takes time, although it is very complex in providing recipes and costing structures, if you take the time to understand it, it can be beneficial, it takes time however. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2021 Hello from FoodStorm! Thank you Black Star Pantry for your review. We aim to make both user experiences, yours & your customers', easy, intuitive & powerful. We appreciate the feedback on the complexity of some features & the time it may take to familiarize yourself with them. We would love to hear what specific features you needed the most education on & how you think we could improve our training. Please email your thoughts to: support@foodstorm.com RM Russell M. Catering Director Supermarkets ### "Best decision I ever made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2020 I've been able to cut down my programming and updating time by 90%. It has allowed me to focus on sales and growth and not be bogged down with mundane programming. The experience has been better then staying in a 5 star hotel. The team at Food Storm knew what the industry needed and it has delivered it!!!! Pros The website layout is fantastic. Since moving from my other catering software my online sales have doubled. The ease in adding items. The customization of reports by the support team has been amazing. The ability to manage 8 locations from one place. The real time updates, it used to take me hours to change prices and update menus, not anymore, changes are live and updated as quick as you can refresh your browser. It has made my life incredibly easier. My team transition to this platform seamlessly and absolutely loves this program. Auto surveys sent out the following day allow me to address unhappy customers right awy Cons That I waited 4 years to long to purchase it Switched from [Caterease](https://www.capterra.com/p/2280/Caterease/) As a company with 8 locations and 10+ on the way I realized we needed to find a platform that could handle multiple locations as a single entity. I spent way to many hours programming and update 8 locations menu and the thought of having to do it for 20 locations was scary. This program allows that and more. The customer support has been incredible since day the first demo! Reasons for choosing FoodStorm They were the only company that could handle the size of my company and do what I needed the programm to do Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2021 Hi Russell, wowie! If a software company could blush, we'd be doing it right now! We at FoodStorm are so happy to hear all the ways you & your team have benefited from our catering- & business-minded software design, process automation obsession & ease of use! How fantastic :) Please contact your dedicated support team if you need anything at all. NF Nicole F. Wedding & Events Sales Coordinator Hospitality ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2020 If there is ever a problem, \[SENSITIVE CONTENT HIDDEN\] are always there to help. They have been wonderful to work with! Pros This product is so easy to use, it's versatile and provides you with so much information on potential/upcoming/past business. Cons Not applicable. At this stage, we haven't come across anything we don't like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2021 Hi Nicole & thank you for your glowing review! We aimed to put our best catering & software development minds together to create a powerful & beautiful software solution for all caterers, so we love hearing your success story! [View all Reviews](https://www.capterra.com/p/124696/FoodStorm-for-Catering/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.