Computers Unlimited

TIMS Medical

4 / 5 4 reviews

Who Uses This Software?

HME Providers across the United States who want to know every aspect of their business is being tracked within one software system so the right people are working the right claims, at the right time.


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Computers Unlimited
  • www.cu.net
  • Founded 1984
  • United States

About TIMS Medical

TIMS Software is an innovative solution developed for HME businesses. It enables you to manage your revenue cycle from end-to-end and provides the clarity you need to make smart business decisions by giving you total access to all your business data. TIMS Software provides a customized solution to fit your business and the peace-of-mind knowing that the right people are working the right claims, at the right time, so you get paid faster. Learn more: http://www.TIMSsoftware.com/HME


TIMS Medical Features

  • Appointment Management
  • Bed Management
  • Billing & Invoicing
  • Claims Management
  • In-Patient Management
  • Inventory Management
  • Out-Patient Management
  • Patient Records Management
  • Physician Management
  • Policy Management
  • Revenue Management

TIMS Medical Reviews Recently Reviewed!


Has it good points and bad points

Aug 03, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to track and daily use. I have 2 soft ware systems that have to mirror each other every day and your is the easier one to work with for tracking accounts.

Cons: Driver reports are never correct for the quote vales for weekly quoting for my sales reps can not be calculated properly.

Overall: This is the main system for me that I track and bill my orders out of every day. I use this system to run all of the reports that I need for weekly sales meeting. All in all the system is better that the other system that I am using. It was purchased because our billing manager liked the billing features. sales has learned to adapt.

Vendor Response

by Computers Unlimited on September 19, 2018

Hello Kathleen!

Thank you for all the stars and the kind words. We appreciate that you took the time to create a review for TIMS Software. As the software continues to develop we hope you'll find it a valuable resource for all aspects of your revenue cycle management. We certainly hope to impress you with future iterations and we strive to overcome any negative points you are currently experiencing.

TIMS is the system we use for DME intake and billing. The customer service is great.

Jul 11, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Pros: The base model is easy to use for basic order entry. The customer service is excellent, they value their customer's opinions.

Cons: The add ons are very expensive and it is costly to add more features. Most of the enhancements are things other companies have offered for some time. The additions are new and have not been tested on many providers.

Overall: The product is used for DME billing and inventory control. We are able to send claims on a daily basis and maintain serialized inventory.

Vendor Response

by Computers Unlimited on September 19, 2018

Hello Jennifer!

Thank you for all the stars and your honest feedback. We appreciate that you took the time to create a review for TIMS Software. We strive to continuously develop TIMS Software to be a valuable resource for all the aspects of your revenue cycle management. We certainly hope to impress you with future iterations and we strive to overcome any negative points you are currently experiencing.

I have been using TIMS for 2 years and it great software and easy to navigate through screens.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about TIMS is how everything is in order and don't have to look for anything. It very simple to navigate and open screens. You can easily print and screen shoot every thing clearly.

Cons: What I least like about this software is that when you trying to get back into notes after a short period of time it will not let you and you have to re-launch again.

Vendor Response

by Computers Unlimited on September 19, 2018

Hello Christina!

Full stars across the board!! Thank you very much! We appreciate that you took the time to create a review for TIMS Software. As the software continues to develop we hope you'll find it a valuable resource for all aspects of your revenue cycle management. We will strive to continue to exceed your expectations.

Great Product!

Sep 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: First off, LOVE the name. We used this platform for a while in our OR and it was very easy to use. The tech's loved it and so did the PACS team. Very easy to get up and running and very little down time. Price was right too!

Cons: I did not have any issue personally, but I did have one report about support being a little hard to work with.