# MapBusinessOnline Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MapBusinessOnline Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more.

Source: https://www.capterra.com/p/124748/Map-Business-Online

---

# 

 MapBusinessOnline Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MapBusinessOnline

## What is MapBusinessOnline?

MapBusinessOnline is mapping software for business intelligence. Thousands of businesses choose MapBusinessOnline to generate insightful maps, manage territories, perform market analysis, optimize logistics, and more. MapBusinessOnline addresses all business mapping needs in one easy-to-use application. It contains commercial-grade data, including ZIP codes, street-level maps, demographic data, and business listings. MapBusinessOnline is a proven solution for increasing business efficiency.

## What is MapBusinessOnline used for?

[Data Visualization](https://www.capterra.com/data-visualization-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Heatmap](https://www.capterra.com/heatmap-software/)

Top alternative

Featured

Overall rating

Based on 179 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$500

Per User, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for MapBusinessOnline?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mapbusinessonline.com&name=MapBusinessOnline)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MapBusinessOnline

4.5 (179)

VS.

[4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/)

Starting Price

$500

Per User, Per Year

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (179)

Ease Of Use

4.2 (1,864)

Value For Money

4.5 (152)

Value For Money

4.3 (1,270)

Customer Service

4.5 (163)

Customer Service

4.1 (1,204)

## MapBusinessOnline alternatives

[4.3 (330)](https://www.capterra.com/p/119119/Domo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (388)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/)

Starting price

$1851.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

[4.6 (1,885)](https://www.capterra.com/p/176586/Power-BI/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176586/Power-BI/)

Highest Rated

[Canva](https://www.capterra.com/p/168956/Canva/)

[4.7 (13,349)](https://www.capterra.com/p/168956/Canva/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168956/Canva/)

[View all alternatives](https://www.capterra.com/p/124748/Map-Business-Online/alternatives/)

## FAQs about MapBusinessOnline

Overview

### What problems does MapBusinessOnline solve?

MapBusinessOnline solves territory confusion, scattered customer location data, and inefficient route planning by turning spreadsheets and CRM records into shareable, layered sales maps. Sales teams, marketers, operations staff, and field reps use it to define territories, spot growth opportunities, optimize travel, and present location-based insights without complex GIS tools.

Answer based on 147 reviews

Overview

### Which roles and teams benefit most from MapBusinessOnline?

MapBusinessOnline is most used by executives, sales and market development teams, marketing managers, and project or operations leaders who need location-based business insight. These roles use it to visualize territories, analyze customer and prospect distribution, plan expansion, support field activities, and improve routing, resource allocation, and decision-making.

Answer based on 141 reviews

Overview

### What company size and industries is MapBusinessOnline built for?

MapBusinessOnline is built mainly for small businesses, which make up 52% of reviewers, and is used most in Marketing and Advertising at 7%. It serves sales, marketing, franchisors, finance, C-suite, database, and insurance teams, with additional adoption across Retail and Automotive, each representing 6% of reviewers.

Answer based on 179 reviews

Features and Usability

### What are the key features of MapBusinessOnline?

MapBusinessOnline includes core data mapping with geocoding, map layers, and color-coded territory mapping. Reviewers most often mention easy data import/export, sales maps, and map sharing for team access. Differentiating features include census data integration, spatial analysis, routing, and territory management for sales coverage and expansion planning.

Answer based on 87 reviews

Pricing

### How much does it cost and what fees or limitations are included?

MapBusinessOnline starts at $500 per user/year for Standard, with Pro at 900 per user/year and Standard Team at 2375 per year for five users. A free trial is available. Reviewers often call it a fair or reasonable value, though some say it feels expensive, yearly billing may not fit every budget, and the free-trial experience can be confusing.

Answer based on 26 reviews

Integrations

### Which third-party tools and platforms does MapBusinessOnline integrate with?

MapBusinessOnline integrates with Salesforce Sales Cloud. Reviewer feedback indicates this Salesforce connection was important for CRM-related mapping workflows, though one reviewer noted that the integration has been discontinued. No other third-party integrations are identified in the provided reviewer mentions or catalog data.

Answer based on 10 reviews

Getting Started and Support

### How easy is it to onboard and train a team on MapBusinessOnline?

MapBusinessOnline offers live online training, webinars, videos, and documentation, which helps teams get started quickly. Reviewers say nontechnical staff and occasional users can usually learn basic mapping fast, while admins or users building layers, territories, and workflows may need more trial and error, live sessions, or support.

Answer based on 24 reviews

Getting Started and Support

### What customer support options does MapBusinessOnline offer, and how do users rate the experience?

MapBusinessOnline offers email/help desk, phone support, and chat. Users generally describe support as responsive, helpful, and easy to reach, often mentioning replies within hours or a day and useful follow-up. Some say the help resources reduce the need to contact support, though a few report slower, email-driven issue resolution.

Answer based on 43 reviews

Map mapping

### How well does MapBusinessOnline handle business mapping?

MapBusinessOnline makes business mapping fast and practical for territory planning, customer visualization, and location analysis. Sales teams, operations groups, and small business users like the easy setup, sharing, and address plotting, though some run into limits with custom territories, map printing, visual polish, navigation, and large geocoding workloads.

Answer based on 87 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

4.8 (10)

110.00% of 10 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Reporting/Analytics

4.3 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Visual Discovery

4.5 (6)

116.67% of 6 reviewers that rated this feature as important or highly important

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

Data Mapping

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track the management and flow of data throughout the organization

Performance Metrics

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Dashboard

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

MapBusinessOnline 26 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage various distribution channels, build relations with channel partners, and track their performance

A way to visually represent data where different categories of items are marked with different colors

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Allows you to easily add interactive elements to your website or blog with a simple embed code.

Manage or track sales completed by field teams/employees

Caters to sales teams

Converting human-readable addresses into geographic coordinates

The ability of two or more systems to exchange information or data.

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Create custom maps

Share maps with internal and external stakeholders

Track all opportunities for potential sales and convert them into recurring revenue

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

A study of entities based on topological, geographic and geometric attributes.

Sample files or documents that could be customized as needed or used as is

Organize customer data and accounts by user or geography

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

Get Advice

We can help you find the software with the features you need.

Features

4.3 (163)

4.3

Based on 163 reviews

## Pricing

Value for money

4.5 (152)

Free Trial

[View pricing plan details](https://www.capterra.com/p/124748/Map-Business-Online/pricing/)

Standard

$500.00

Per User,Per Year

It includes:

-   Access to Premium Content Layers
-   Basic Market Analysis Tools
-   Business Map Visualization
-   Optimized Route Planning
-   Sales Territory Mapping

Pro

$900.00

Per User,Per Year

It includes:

-   Access to Premium Content Layers
-   Advanced Market Analysis Tools
-   Basic Market Analysis Tools
-   Business Map Visualization
-   Increased Capacities
-   Optimized Route Planning
-   Sales Territory Hierarchy
-   Sales Territory Mapping

Standard Team

$2,375

Flat Rate,Per Year

It includes:

-   Access to Premium Content Layers
-   Advanced Map Sharing
-   Advanced Market Analysis Tools
-   Basic Market Analysis Tools
-   Business Map Visualization
-   Increased Capacities
-   Optimized Route Planning
-   Sales Territory Hierarchy
-   Sales Territory Mapping
-   Team User Management

Value for money

4.5 (152)

4.5

Based on 152 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (163)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (163)

4.5

Based on 163 reviews

## User reviews

Overall rating

4.5

Based on 179 reviews

Filter by rating

5(104)

4(66)

3(9)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OP

Olivier P.

Vice Président

Retail

### "Un logiciel puissant et intuitif, qui nous accompagne tous les jours !"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2026

Nous gérons au quotidien plus de 400 employés à travers le canada, et travaillons en départ de villes base, avec des zones ABC... Entre la géolocalisation des nos employés et des magasins couverts, nous avons ainsi optimisé les frais de déplacement et les coûts opérationnels, tout en apportant de la valeur ajoutée à nos clients.

Pros

Utilisateur de MapBusinessOnline depuis 2 ans, je ne peux plus m'en passer aujourd'hui. C'est un outil puissant et très intuitif et simple d'utilisation. Cet outil nous différencie de la concurrence dans notre approche commerciale.

Cons

La limite de 50000 points à géolocaliser. Difficulté à gérer des zones "personnalisés" comme des territoires L'impossibilité de dupliquer des map

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

Richard K.

President

Transportation/Trucking/Railroad

### "Powerful mapping tool drives agility"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2025

We have been using the product for over 6 years at Polaris Transport and highly recommend it. From driving sales to fleet routing... it has been powerful tool in our planning! Facts guide decisions and help our customers support their growth!

Pros

MapbusinessOnline is outstanding agile and information tool. Plotting all kinds of data while overlaying on all the map type options quickly allows you to gain insight and gain competitive advantages. The value to price ratio is second to none.

Cons

The product has a couple of quirks... you have to use it to really see how it works ... but this is mostly intuitive! The data limits can max out quickly if you don't scrub out older files.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Marissa M.

Senior Projects Administrator

Construction

### "Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2025

What I appreciate most about MapsBusinessOnline is their outstanding customer service. My company has been using this program for years, and we’ve had the same representative, \[sensitive content hidden\], from the very beginning. \[sensitive content hidden\] has been exceptional. He truly defines what great customer service should be. His reliability, quick response time, and consistent support make all the difference. Whether it’s troubleshooting a technical issue, adding an additional user, or answering a simple question, \[sensitive content hidden\] is always there to help. Beyond the excellent service, the platform itself delivers tremendous value.

Pros

It has been instrumental in producing major reports and managing critical data, and it’s used daily by multiple members of our team. It is user friendly.

Cons

I do not have anything that I like least about MapsBusinessOnline. My company has been using this program for years and it has done everything we need it to do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 15, 2025

Marissa, Thank you so much for your kind review of MapBusinessOnline. Geoff Ives President

TS

Tanya S.

Chief of Staff

Education Management

### "Excellent Mapping Software for Market Planning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2025

I love the software. I can share my maps, either with a link or by exporting an image, I can export relevant data into excel for further data analysis, and the customer service is top notch!

Pros

I like that the software is easy to use and provides a large set of demographics and business listings I can visualize and easily manipulate for my needs. And the price point is truly phenomenal.

Cons

There isn't anything I have wanted the software to do that Customer Service has not been able to show me how to do. After 9 months of using the software, I dont have a con yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 8, 2025

Tanya, Thank you so much for your kind review. As always, we're available to assist when you require it. Sincerely, Geoffrey Ives President

KB

Kip B.

Capacity Planning Manager

Logistics and Supply Chain

### "MBO allows quick visual analysis and long term planning & control tools."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2023

My use of MBO has grown, from a zip code map, then demographic data source, to now - a critical tool for Sales, Operations, and Capacity Management. I still used the basic zip mapping to group all zip codes within a time or distance of a selected site. But now I also use the maps to visually select service point with great accuracy, and to easily identify outliers and missed points of opportunity.

Pros

ALL of my opportunity analysis start with a volume heatmap layered onto a coverage territory. My territories are saved in a template, that is linked to our coverage planning databases (in a different system). The opportunity volume easily can be copy & pasted into MBO. The entire process takes just a minute, and I have a great looking visual analysis for the sales team to work with & share.

Cons

Territory management: I wish that the multiple territory groups could be held on the same map, similar to Datasets, even if only 1 could be displayed at a time. It would also be a plus if territories updates could be linked to source data that is updatable, like the datasets.

Switched from

[Maptive](https://www.capterra.com/p/177734/Maptive/)

Ease of use & more included data variety

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Kip, Thank you for taking the time to review MapBusinessOnline. Please keep a watch out for new territory features. Hierarchical territory support may help with your grouping requirement. See blog - hierarchical. Geoff Ives President

KP

Kamlesh P.

IT Manager

Retail

### "Map for Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 25, 2023

Pros

Color Coding, Export by territory, territory can be created by drawing polygons etc.

Cons

Changing data after import.Or Less visibility of data after import

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 29, 2023

Kamlesh, Thank you for your review of MapBusinessOnline. We do have a few articles in the Blog addressing editing data after import. I'm also wondering about your final comment - less visibility. I would explore minimizing symbol sizes or unchecking data in Map and Data. Thanks, Geoff Ives President

SA

Sherri A.

Manager, Sales Applications

Medical Devices

### "Good product that is losing usefulness"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 22, 2023

It was a good initial experience - learning curve was manageable and price was good - but it features have been decreasing as price increases, and we're just told that they believe they're still a good price with no plan to address the deficiets.

Pros

MapBusinessOnline makes it easy to import and export zip code data for territory mapping.

Cons

Viewer experience is confusing - its made to look like a free trial that will have to be paid. Map organization is severely lacking - there is no way to create folders, and no way to see all maps (ones you created and ones those on your team created) all in one place. There is no way to delete old maps created by people no longer with the company so we have clutter and mess making it very difficult to find the map we need. Price continues to go up as features we used (Salesforce Integration) are discontinued. Value is decreasing. We used to get quarterly zip code updates but they are much less frequent now, to the point we may need to pay for those from another service. There is no way to speak to someone in support - they respond to emails only which makes resolving issues very time consuming and inefficient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 24, 2023

Sherri, Thank you for your review. We do provide phone support, chat support, in addition to email spport. I will forward your concerns listed here to the development team. I believe there may be ways to address old maps connected with old accounts. ZIP codes up are updated once or twice a year. Thank you, Geoff Ives President

RF

Robert F.

President

Building Materials

### "MapBusinessOnline Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 18, 2023

Mostly, I create and refine sales territories with MapBusinessOnline. I then generate demographics reports using the program's provided database, to better understand the sales opportunity and corresponding sales performance for any given territory.

Pros

It is fairly simple to upload data from spread sheets. The demographics database is very useful.

Cons

The map printing module is not very intuitive, you have to go through too many screens to create a map that may not actually be formatted in after it is printed vs. what was shown on the preview, and the scale of the map is not represented numerically (i.e. 85%). This is very problematic if you are printing multiple panes of a large map and accidentally move the slider between panes and then can't tell now the original hash mark you were using.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 22, 2023

Robert, Thank you for taking the time to reivew MapBusinessOnline. Please refer to our Blog for additional help when printing large format PDF files. While somewhat complex, it does give the user an alternative to 8.5 x 11 standard map printouts. Geoff Ives President

MP

Mrudang P.

Head of SFE

Medical Devices

### "User friendly and easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 18, 2023

Its a good software that gets the job done to a certain level. For more complexity and indepth analysis we have to revert to other softwares.

Pros

Ease of map creation of data visualization and decision making

Cons

misses territory balancing and similar such features that are important in territory creation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2023

Mrudang, Thank you for your frank review. While MapBusinessOnline does include some basic balancing capabilities, we are collecting interest in more automated territory balancing capabilities for future consideration. Geoff Ives President

JB

Joseph B.

Chief Development Officer

Transportation/Trucking/Railroad

### "Great software for mapping and understanding future locations "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 15, 2023

Pros

Visualizing data by zip code to determine markets.

Cons

Displaying data on the maps could be easier and look better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2023

Joseph, We appreciate your review of MapBusinessOnline. We're always looking for ways to make data import easier. Stay tuned for future releases, and send us any specific ideas you may have. Thank you, Geoff Ives President

[View all Reviews](https://www.capterra.com/p/124748/Map-Business-Online/reviews/)

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