MapBusinessOnline.com

Map Business Online

4.5 / 5 112 reviews

Who Uses This Software?

Sales, marketing and resource management pros who require map visualizations, strategic planning, sales territory management, and marketing analysis. Experience the power of business mapping software.


Average Ratings

112 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • MapBusinessOnline.com
  • www.mapbusinessonline.com
  • Founded 1996
  • United States

About Map Business Online

Map Business Online - Visualize customers and prospects against an accurate map. An outstanding advanced sales territory management tool - now supports hierarchical territories. The perfect compliment to your CRM system. Easily import data from Salesforce.com, Dynamics CRM, ACT!, QuickBooks, or Excel. Create geographically targeted marketing and advertising campaigns. Add custom business maps to your presentations and reports. FREE TRIAL! Replace MapPoint & BusinessMap with MapBusinessOnline.


Map Business Online Features

  • Behavioral Mapping
  • Dashboard
  • Dynamic Maps
  • Element Analytics
  • Embeddable Maps
  • For Sales
  • For Science
  • Radial Mapping
  • Territorial Mapping
  • Website Analytics
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

Map Business Online Reviews Recently Reviewed!

Exactly what I needed to create multiple layers of alignment in the US and Canada! Great Product!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: *The customer service was amazing! Cusotmer rep. was such a great support and super responsive. He never declined a screen sharing session and answered every email within a half hour. He was always happy to help me get unstuck. It was really only small details I needed him for because the program was very easy to use and the YouTube videos and help website covered most any question that came up.
*Now that I have it down, I see many more business uses for us.
*The price was very good for the product capabilities and the fact that the support was so good made the value amazing. Most companies would invoice you for the consulting or training.

Cons: *I wish it included Mexico.
*It would be nice to be able to combine both the zip code and county feature when making territories, instead of being committed to one or the other. There were times combining would have made the work faster.
*Better options for hiding everything when I only want to print part of the map. Too many filters required in addition to hiding map layers and it just wasn't as clean as I wanted.

Overall: Allowed me to complete my territory alignment project in just one weeks time.

Vendor Response

by MapBusinessOnline.com on November 17, 2017

Thank you for reviewing Map Business Online. Additional countries are under consideration - Mexico being one. ZIP codes and Counties present some challenges when compiled together to construct a territory. One problem is that ZIP's often overlap several counties. We'll continue to review it. We'll also continue to consider new ways to highlight sections of the map. Perhaps a view wizard to select and de-select layers all at once?

Amazing. We can map sales territories and still see the streets beneath each colored territory.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very intuitive, but when I got stuck, customer service called me back and followed up with email instructions.

Vendor Response

by MapBusinessOnline.com on November 17, 2017

Thanks for your positive review!

Great customer support!

Oct 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The customer support for Map Business Online is off the charts! I am only just beginning to use their software so can't tell you all about it, but it was very easy to purchase and get started. Even more important - they are extremely responsive. We needed answers about compatibility before purchasing, and then wanted to use our own art as the pushpin. While I'm sure that information is available in their tutorials, they responded to my emails before I could search out the answer myself. Another feature I'm happy about is that I purchased the 3 month version, but if my client gets their job, I'll need to continue using this, and I can upgrade then and have my initial investment credited. I highly recommend Map Business Online.

Cons: I haven't used this long enough to have any cons. It's possible there aren't enough variations of map styles, but I could always export the data points and overlay on my own art if I want something more stylized.

Overall: Easy to purchase and get started, able to import locations from Excel, able to use my own art as the pushpin, and GREAT CUSTOMER SERVICE.

Vendor Response

by MapBusinessOnline.com on November 17, 2017

Thank you for your review. We appreciate your taking the time.

Just the software I needed to map client locations

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Relatively short learning curve to get started. I was able to view a YouTube video and quickly plot.

Cons: The price. I didn't need all the bells and whistles. They offered a 10% academic discount though which did help.

Overall: The ability to plot client locations nationwide (US).

Vendor Response

by MapBusinessOnline.com on June 07, 2017

Thank you Susan. We appreciate the review.

Great Software

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Powerful mapping tool for the price.

Cons: Some of the functionality is clunky.

Overall: Needed to map sales regions for the entire company in a pinch and the software worked great for the price.

Vendor Response

by MapBusinessOnline.com on December 23, 2016

Thanks Andrew.

Great Product

Dec 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been able to easily map our locations compared to our customer locations, and are continuing to find new features all the time.

Vendor Response

by MapBusinessOnline.com on December 22, 2016

Thanks Emma.

Works well

Dec 20, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Accessibility

Cons: The overall look of the program looks outdated.

Overall: So far, I've been impressed with the capacity of the mapping software! We've used it to help us with a number of projects.

Recommendations to other buyers: It has worked well for us!

Vendor Response

by MapBusinessOnline.com on December 21, 2016

Thank you Krystan.

Great product

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love it for mapping ... works wonderfully ... I use it every day to map our driver's routes and find where they are on the route work great.

Vendor Response

by MapBusinessOnline.com on December 16, 2016

Thanks Jodie.

Easy Program with good functionality

Dec 15, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, attractive resulting product

Cons: Initially the website seemed very busy and a bit confusing. Once I figured it out, it was easy. I would have liked to be able to produce a picture of a map to send to my team members, rather than just taking screenshots.

Overall: We used this to track participant's location in a research study. It was very easy to use and we loved the presentation that the heat map option allowed us.

Recommendations to other buyers: N/A

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thank you Alyssa. If you require more assistance with map sharing please let us know. Your options include: Saving as a JPG or PNG file Creating a PDF (for large format printing) Interactive web maps through the MapShare button - that's the two people icon button on the master toolbar.

great 10 characters

Dec 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Does exactly what I expect it to do. Was able to figure out the features after just a couple hours of tinkering around. The help features work very well with good examples and explanations.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Adam.

Simple and Genius

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it's in the cloud

Cons: No complaints yet, but if I think of any I will let you know.

Overall: I have used your tool to help me prospect and track current customers and see where we have routing improvements. It has been quite helpful

Recommendations to other buyers: Make sure you have a good internet connection

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Chris.

Good Value

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: A good visual resource for our small medical marketing agency, and the customer service help is a plus.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Sara.

Everything I need for my territory managment

Dec 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Map sharing

Cons: None

Overall: Easy to integrate with our database. Easy to export selection within MBO. Map sharing is convenient.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Benoit.

business map

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I used this when I relocated my office. It gave an accurate map and was very helpful for patients to find my new office on google .

Vendor Response

by MapBusinessOnline.com on December 15, 2016

thank you Genise.

Map Business Online

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Map Business Online has helped us create highly detailed zip code maps for our business. I recommend this software. After researching and testing multiple products it is the best value for the money and works well for our needs.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Marshall.

Easy to learn!

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to figure out.

Cons: Lots of options, I only needed the basics.

Overall: I learned this program for a project my boss gave me. I was able to figure it out and learn it quickly, it was very easy. Printed out nice copies for distribution as well.

Recommendations to other buyers: Nope

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Shelly.

#1 Mapping Software

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been testing out various mapping software for the last 3 months for the company that I work for. MBO was, by far, the best and most user-friendly that I had the pleasure of testing. It was able to appropriately plot every set of data that I needed in a way that was easily understood by my target audience.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thank you Beth.

Excellent mapping software

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the multiple layers. And the ability to cluster locations and label them for future use.

Cons: I have been unable to use the graphing and it is hard to figure out how to change that.

Overall: I enjoy using this system. It is a lot cheaper than others I found and it does just as good of a job as far as I can tell. I travel a lot with my job and this allows me to keep all of the locations mapped and easily mapped so as to make my computer work less and more organized.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Synthia. I think by "graphing" you may be referring to the Pie Chart or Bar Chart symbol options. These symbols are applied to two or three columns of your imported numeric data. They then show the visual comparisons of your data segments. If you require more help on that please call us at 800-425-9035 and we'll be happy to demo that functionality for you. Geoff

Definitely Has Value

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very comprehensive and there's good value in it.

Cons: It doesn't integrate well into ACT. Large scale printing isn't great, but it's ok.

Overall: I've used this software a number of times. There's a lot of upside to it; as I see it, you get a nice value for your money. Functionality is nice and although it's a little tricky in the beginning, once you use it, you'll understand it better. The large scale printing needs work and I'd use it more if I could capture our contact points better.

Recommendations to other buyers: I'd like to see ACT integration for sure.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Richard. We appreciate your feature comments too. I've submitted your feedback. Geoff

Perfect product for a quick fix

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I previously used GIS regularly but in my current role don't have the need for it on a regular basis. I needed some data for a one-off project and Map Business Online was the perfect tool, it was easy to use and provided me with exactly what I needed.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Amber.

Map Business Online review

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: So simple to use. Love it, maps right at your fingertips, easy to import your business data, see everything in one place

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Lee.

Map Business Online review

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: So simple to use. Base maps and street data, right at your fingertips, get all you need in one place! so useful

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thank you Knic.

Map Business Online review

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: So simple to use. Look no further for up-to-date base maps and street data, right at your fingertips, get all you need in one place!

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Pam.

great software if you want to do reverse geo coding

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I happened to have to do reverse geo coding for thousands of (lat, long--> address/zip).
and customer service emailed me back some working advices within 24 hrs and it worked.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thank you Mingda.

Map Business Online is a great product!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the excel import feature, so simple to use. Look no further for up-to-date base maps and street data, it's all there!

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Courtney.

Works Great, exaclty what I needed.

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: This software helped me tremendously in my geographic information systems class. It allowed me to complete my project easily and to understand what I was doing.

Recommendations to other buyers: If you are looking to create a map, find best routes, plan nodes and headends than this software is what your need.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Carlos.

Map Business Online is awesome

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the excel import feature, so simple to use. Look no further for up-to-date base maps and street data, it's all there!

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Robert.

Great and Easy Mapping Software!

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: econimical & easy

Cons: Print fuction

Overall: We've been using map business online software to map our providers in California. It is easy to use and much affordable compare to other mapping software. Thank you!

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Jieun. Let us know if we can help you with printing. 800-425-9035

Good experience

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It was a Good experience overall to use map business online. It was easy and online. No need to install

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Suchi.

Business maps increased my sales

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I can easily map all my accounts and dollar amounts and know where they are located in each region. Like the ability to create multiple maps

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Eric. Business maps are great for sales planning!

Amazing Map Software

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: New data available, just like you announced 2015 & 2016 is now available!

Cons: If you don't refresh a map, I sometimes override new data.

Overall: The abundant demographic detail provided by this software helps us build territories for our sales team. I highly recommend this software to learn more about local regions. (We use maps for both the USA and Canada).

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kris.

Very Easy to Use

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of Use and Pricing

Overall: I was up and running mapping customer data in a few minutes. I was easily able to create useful and visually appealing maps that allowed us to review our customer information in a new way.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Russ.

Great Mapping Tool

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pins- Huge variety of colors and the ability to resize them.

Cons: Background maps- Need a simple map with state abbreviations that can be color coded and labeled to make territory maps.

Overall: This is a great tool for plotting different locations on a map. The variety of pins and colors and ability to resize them is outstanding. I also do a lot of territory mapping and I wish there were more background maps to choose from. Other than that... I really like it.

Recommendations to other buyers: I wish there were more shapes for pins. When they are all circles, it's hard to see when they are on top of each other. For example; If I had a Circle, Square, Backslash, FrontSlash & Hypen. I could use one of each for my locations and my competitors and would be able to easily see that there was one or more in the same place (from a distance).

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Linda. Consider using a State map layer view only (no other background maps) and in Map & Data format the State layer such that auto-labels show State abbreviations. Feel free to email or call for further support.

Good Map Tool

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have never used a map tool before but I thought this one seemed good. We needed a tool to map our customers and this did the trick just fine.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Brian.

Easy to use and useful tool

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We use the mapping tools when we are planning new facilities or changes. It has been very useful for this.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Jay.

Limited experience

Dec 14, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It met my needs

Cons: It took a bit of time to figure out how to make it work for me.

Overall: I had limited experience with this product but it met my functional needs. We needed to map multiple event locations on one centralized map and we were able to do that.

Recommendations to other buyers: Make the functionality for a new user much easier

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Amanda. We'll continue to try to improve ease-of-use.

Pleasant surprise

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Cons: Needed assistance early

Overall: Looking for this exact assistance, and it did not disappoint. Will continue to expand usage and find new ways to utilize for continued growth of products and services.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Michael.

MBO Review 2016

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Map Business Online has been a great tool for our company with many different attributes. It has helped us to incorporate multiple facets of our business into layers used by many employees. The quality and relatively low learning curve has been great as well.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Ian.

Easy to use with some great features

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use.
Reasonable price.
Good Support.

Cons: Lack of higher resolution maps.

Overall: This software has some advanced features that are easy to use. When you want specific metrics pulled about locales, this can do the trick without breaking the bank. Sure, you can use Google Maps to produce some of the data you may be looking for, but the included support by the real developer makes it more valuable in my opinion.

Recommendations to other buyers: Use the trial period to familiarize yourself with the interface and features. After that, you should be able to address your needs.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Scott. Great advise for new users.

Overall pretty easy to use

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I found this product easy to use and it fulfilled my needs. I had to put together a presentation and this worked great.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Kim. As you get better at it, MBO is great for live presentations.

Midmark Review

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The functionality and ability to manipulate data to show in the mapping software.

Cons: We haven't found anything yet.

Overall: We started using this software a few months ago and have since added a second license due to the functionality of the software.

Recommendations to other buyers: No

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks nick.

User Friendly, Convenient Mapping Tool

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Lots of options and offers all of the features we need from a mapping tool

Cons: The cost wasn't very high, but we use the tool 4x/year for quarterly reports, so it's hard to justify any cost when used that infrequently.

Overall: The software took a short time to understand and was very easy to use from that point forward. It is my favorite mapping software.

Recommendations to other buyers: Would be nice to purchase at a monthly rate

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Brett. We're always considering new business models. Feedback helps. Geoff

Free Trial

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: ease of use

Cons: none

Overall: The free trial served it's purpose. I cannot justify paying for it at this time but would if I had the need.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Andrea. We've got our hooks in you now.... Geoff

MBO Review

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Territory mapping features

Cons: lack of mobile support

Overall: I think that MBO is a very good tool for a desktop tool. The main thing that seems to be missing is mobile support and integration with turn-by-turn directions.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Clint. look for mobile support in 2017. Geoff

Great Tool

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use

Overall: This is a great tool for building our new sales territories for new account managers! MapBusinessOnline has helped our new Account Managers plan their work so they can work their plan.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks so much Renee

Awesome Power for an online tool

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: heat maps, and underlying quality of the graphics

Cons: the user interface took a while to figure out.

Overall: Wow was I surprised to learn what you could do with this great tool. Very powerful in mapping our business data, creating high quality analytical maps. Perhaps one of the most unique and is the heat map.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Bradley.

Great tool for sharing maps

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The relative ease in importing data, the interactive nature

Cons: difficulty in representing differing data with alternative symbols, having callouts visible all at the same time

Overall: When a picture is worth a thousand words, a map helps us tell the story about the availability of services, and the location of neighboring providers. Being able to have a map created from our data to share with colleagues is great. Colleagues being able to interact with the map is priceless.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Susan. Feel free to contact us for more discussion about callouts and data layers. Perhaps we can assist. We do discourage turning on too many callouts - that's sort of a map makers dilemma.

Awesome service

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I was in a real need for a good map service for my business. I was just starting out and this service saved me a ton of time. I could now make day to day business decision about real estate confidently.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Patrick.

Best Replacement for Map Point We've Found

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: In our office, we used Map Point for several aspects of our business. However, when we hired a new team member, we were not able to transfer Map Point onto her computer, which caused some difficulty in learning job duties. Map Business Online has been great because it allows us to save maps for the areas where we need to target email our mystery shoppers, which still keeping a map saved with ALL of our past data so we can see what territories we have worked in before. Map Business Online is so easy to use and provides all of the functions we need to work efficiently!

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Haylee

Commercial Business Analyst

Dec 14, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: The service is good but still lacks platform fast load up and upgrade on the colors used on the maps. The compatibility issues were constant when I tried using the service on different browsers.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you for your honest assessment Candelario. We will consider your suggestions. Please let us know if you have any further compatibility issues. You should considered downloading our free desktop version which avoids web browsers. See the Desktop tab at www.mapbusinessonline.com. Geoff

Love using MBO, very easy to use!

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Needs to be more intuitive

Overall: I have used MBO for territory and location mapping! It is a great tool for deployment of sales teams as well as helping customers drive regional planning.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Jeffrey.

Great Value for your Money!

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: We run a business that owns and operates air machines at convenience stores. Map Business online has all the features we need to map our locations easily. I researched different forms of mapping software and this is the best value out there.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Sarah.

MBO Review.

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Ease of use. Details.

Cons: Shared territories.

Overall: Very good! Ease of use. Clear. Need improving on shared territories from a dealer market coverage perspective as shading those counties with a color makes it nearly impossible to determine which dealer or dealers have the assigned territory.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Bryan - Looked for improved territory manage tools early in 2017.

Great Software

Dec 14, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The sheer number of options available to use.

Cons: I am not a salesman and not familiar enough with a lot of the terminology used. There is a bit of a learning curve to start, and it took a little trial and error to figure out what I needed to do.

Overall: I was looking for something to help map out data for a project. I was able to go in and break down the date by counties in each of the states and color coordinate based on statistics. This fits all of my needs and then some. There are way more features in this program than I needed, but it was fun to play around and see what all I could do with it if I wanted to really impress the bosses.

Recommendations to other buyers: Maybe offer it in a Basic option that helps walk you through certain features, and then an Advanced option for more experienced users.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Shawn. Ideas like this are always helpful

Customer Review of Mapbusinessonline.com

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, like the options for US and Canada map views. It's so easily to load zip code files into the program and overall the program is very user-friendly.

Cons: I really enjoy the program, using it on a daily basis, but you cannot remove inner borders of zip codes inside territories that get created. I think this is something that can probably be changed in the future, but it's not a deal breaker, still want to continue to use this program in near future.

Overall: Our company used Map Point for many years, and when I came on board last year, I got us to switch to Map Business. The customer service team is super friendly and is always willing to help, especially when I starting using the program for the first time, last December.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Brittany.

Great mapping tool for any business

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have found Map Business Online to be an easy-to-use tool that produces great looking maps for our presentations and internal collateral. Definitely a must-have tool for marketing and sales teams.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Suzanne

Easy to use!

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Cost effective, easy to use. Visually attractive. Cloud based.

Cons: For a first time, the user can take a while to get a hang of the software, but once you are familiar it's a breeze.

Overall: We love this service, especially for the price offered. MBO allows us to effectively map our customers and service areas and look for potential areas of expansion and service offering. I would recommend this to anyone looking for a cost-effective, easy to use solution.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Brian.

Nice Program

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It has a lot of options for mapping

Cons: It can be cumbersome and the usability is not always intuitive

Overall: It is easy to use and provides our company with a lot of tools. We use it to keep track of important sales demographics.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Kari.

Not as user friendly as expected

Dec 14, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Extremely
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Pros: Good photo quality

Cons: See my comments before

Overall: Although I did buy this software, I am not impressed with the features and functionality of it whatsoever. Small things like having to import an excel file to get the locations to pop up is just an extra hoop to jump through. The user should be able to spell out an address and plot it that way through the software. Other things like how you can only take a screen shot of the areas you want to save....should be able to select the states you want and get the full picture of the states.

Recommendations to other buyers: MORE FEATURES, LESS HOOPS TO JUMP THROUGH

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks William. You may want to consider requesting a web demo (if you haven't had one.) We'd be happy to address some of your concerns. Email us or call 800-425-9035 at your convenience. Geoff

Great Mapping Software - Easy to use and great information

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The options to create my own territories based on something as finite as Postal Codes, counties or even completely drawing my own territory

Cons: Labels should be able to be changed in size.

Overall: Before Map Business Online we were using an outdated mapping software. The old software would not let us get as finite as Map Business when making territories and had limited capabilities in other areas. Now using map business online takes 1/4 of the time to create the same map I was trying to create in our outdated software. It also has so many more features so you can fine tune your map to fit your needs.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Brooke. I submitted your label size request. We do have some basic font size options and Label options in Map & Data. Try hovering over the layer and clicking that Edit Gear to access label adjustments. Let us know if we can help. Geoff

Second Choice

Dec 14, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money

Comments: Difficult to add layers and customize the maps. Good overall price base was good. It was our second choice of 5 different software. We went with one that comes with free classes and easy to manipulate.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks for your honest assessment Don. let us know if we can help with using Map Business Online. Geoff

Awesome! Easy to use.

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Overall: Easy to use and impresses the customer. I use it when i need to pinpoint multiple items on a map. We usually use it for spec buildings.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Gavin.

Strong Mapping Tool with Good Sales Overlays

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Easy data entry, easy toggle between layers, easy integration with CRM

Overall: Map Business Online provided a strong mapping tool with good overlays for sales management. I was able to run the maps and analysis I needed in order to support sales efforts.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Mary Beth.

MBO is a great option for your company

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Thank you guys for all your help in getting us started with MBO. We are utilizing this program to the fullest! Dmitry is great if you need any help with tech support.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Sarah.

Works on Mac!

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Finding a mapping tool that works effectively on a Mac has been a surprisingly difficult challenge. But MapBusinessOnline was able to help solve that problem so we could effectively ploy out locations & store radius targeting for our partners.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Anthony

Makes the job easier

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Overall: I plot deliveries for drivers and being able to map out all of their stops easily and efficiently allows me to work so much more cost effective and at a faster pace.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Jennifer.

Territory Mapping

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The YouTube tutorials

Cons: Merging my information into the software was a little confusing

Overall: My experience with Map Business Online has been great! I have received the very fast response to questions and love the fact that I can go to YouTube and get tutorials at no additional charge. I would definitely recommend Map Business Online.

Recommendations to other buyers: Possible added assistance with how to tailor the company information to match the software so that when it is merged together the end user gets the information that they are expecting.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Monique

Great Product

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The quality of the graphics and maps are amazing. All the maps that I have created are very accurate.

Cons: It takes some messing around with all of the tools to understand how to customize your map properly. I wish there was an undo button as well.

Overall: I currently work for a hospital and had needed software to track our new patients. After extensive research, I decided to give Map Business Online a try. I must say that it was fairly easy to upload my data and create my map. The customization was exactly what I had needed as well. From what I have seen out there, it really does create the best heat maps and graphics. I don't feel as though there are currently any other competitors out there that come close.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kayla. You will find an Undo button for some functions at the top of the application - to the right of the Address Bar. We'll be adding more undo functions over time. Geoff

This software is fantastic!!!

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The ease of use. I was able to just open up the program and go, it's very user-friendly. I did get stuck with one feature and reached out to customer service for help. I didn't really expect to get anything in return, but they emailed me back within the hour, and I was only a trial member! Very pleased.

Cons: The only issues I have are quirky little things like I wish callouts would disappear without having to manually close them. But that's pretty picky, I don't have very many issues with the software.

Overall: We recently switched to Map Business Online at our company. Not only is MBO returning us better results than our old software, but it came with a 3500% decrease in yearly licensing fees! We couldn't be happier with the switch.

Recommendations to other buyers: If the callout thing that I wrote in the cons section isn't a setting option, I'd love for you to make it one!

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Tyler. Your feature request has been submitted. Geoff

Alec Marxen trial for Seneca Foods

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Functionality, ease of use, and quality of maps.

Cons: I didn't find many flaws with the product thus far.

Overall: I had an excellent experience with Map Business Online because my company works in the agriculture industry and makes maps showing where all of our fields are and these maps need to be viewed and shared in a database. Your product seemed to fit our needs, however, my boss hasn't been able to get approval to upgrade to your mapping system so that is the holdup for us right now. Overall good support, ease of use, and quality of maps created!

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Alec.

Great view and ease of use, but can be a little slow at times.

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: View of customers area, and ability to click on a pin and have their info pop up.

Cons: Not being able to mouse scroll in and out in map view.

Overall: The map looks good, adding customers and viewing area look good and is easy to use. The loading of the map can be a little slow.

Filled a real business need

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Value

Cons: The interface can be a little clunky or buggy in certain browsers.

Overall: We needed a program that allowed us to print customer distributions, and there was really no one else on the market that had the detail and print capabilities we needed. Support was excellent when I had a question.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Elizabeth. Be sure to try our FREE desktop version it avoids browsers altogether. See the "Desktop" Tab at www.MapBusinessOnline.com to download. Geoff

Tarkett User Review

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm new to this program and I like how it works. It's interesting to see how it works and the capabilities it has! I'm interested in using it more often in my future career here.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Jennifer

Very satisfied and happy with the program!

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: All of the features for not only those that are creating the maps but for those that receive the created maps.

Cons: The length of time it takes to zoom in on the maps.

Overall: Our organization was a little nervous when we found out we had to replace MapPoint. Once we came across Map Business Online, we knew we had found the program for us. There are not only so many features for the user of the program, there are also a lot of usable features for the individuals that receive the created maps. This a great program and with the way our organization is changing, I have no concern about recommending it to other internal departments.

Recommendations to other buyers: Great tool for many reasons.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Todd.

MBO Review

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: features and functions

Cons: some addresses were not found

Overall: Overall it is a great product, it just takes some time getting familiar with all the features and functions as well as how they work as there are so many.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Cristian. Please let us know any specific address issues you find. geoff

Young Strategies Review

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Price

Cons: Looks

Overall: We Use mapping software in all of our reports as a research company to show where people originate. I wish the maps were a bit more aesthetically pleasing, but your software is the best value around.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kristen.

Satisfied My Biz Needs

Dec 14, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Identifying zip codes by color in a map and labeling the zip code

Cons: Can't print easily right from screen; can't make quick adjustments easily to a given "layer". I have to go in and create and entire new spreadsheet.

Overall: I was in need of a program that could color code and identify 6 different sales territories within a city, that were dictated by zip code. This program did just that; but it took me a while to figure out how to get there. It seemed like there were a ton of cool and useful tools available, but none of it was easy enough for anyone to utilize or even know existed. Overall it did exactly what I needed it to.

Recommendations to other buyers: I think for the ease of use right now it should be a lot cheaper cost

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kelly. You should consider calling our help desk for assistance on editing layers 800-425-9035.

very powerful software!

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: great for plotting map data out against metrics - once you get the hang of the setup, tho that isnt tough

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Charlie

Excellent tool for managing sales territories

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility and available anywhere I am at

Cons: Would like the ability to determine the best location for a Salesman to live and to be able to determine call routes

Overall: We initially licensed MBO 3 years ago when I suddenly became responsible for mapping sales territories for my company and needed to be able to include county-level details along with sales by customer, it worked marvelously and it enabled me to quickly adjust the maps. Great tool

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Rick.

I have not used customer support so Great product and easy to use.

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use.

Overall: Still learning, but love so far. Lots of features. Planning territories are my biggest use of this program for both Sales and Service teams.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Richard.

Practical but cluttered

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Functionality and overall wide range of possibilities

Cons: Cluttered and undefined

Overall: I felt like the system tools would be extremely useful but the interface itself was not user-friendly. Perhaps include titles with each button with the option to create a favorites bar for tools used more often than others.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Michael. I will submit your feature request. Geoff

First time user

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use.

Cons: The interface seems very old- and clunky. Also I can't use it on chrome which is my default browser.

Overall: I have been using map business for less than a year now and so far it's been very helpful! The features are pretty cool and it allows me to use my data in creative ways. The only thing I would change- would be the interface on Firefox, just a little clunky. But overall- it's a great tool.

Recommendations to other buyers: It makes mapping data daily easy!

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Saba. You should absolutely be able to use Chrome. We also have a free Desktop version that avoids browsers altogether. Find the Desktop download on our website. Let us know if you require help. Geoff

We've tried the REST now we are using the BEST.

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MBO desktop, route optimization, ease of use.

Cons: Limits on how many stops you can have on any one route.

Overall: After searching and trying other mapping programs for our delivery operations team and finding that we just couldn't get all the features that we required we finally found Map Business Online. Not only did it have all the features we needed including Longitude/Latitude and optimizing delivery routes but provided us tons of other bells and whistles. MBO proved to be a superb tool for our operations team to create routes and territories with the click of a few buttons but also allowed our reporting team to make beautiful maps that helped our executive team visualize the story the data was telling.

We are using this for the 2nd year in a row and will be renewing when it is time again. We pride ourselves at offering cutting edge applications to our millions of readers and subscribers worldwide and love the MBO helps us stay ahead of the technology curve by continuing to update their product and features. The addition of MBO for the desktop was a great addition and only helps make using the product even easier.

To the staff at MBO---Keep up the great work!

Recommendations to other buyers: If you are looking for a mapping product that allows you to begin using it within a very short period of time and with less frustration...this is it.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Andy. Those are very kind words and we greatly appreciate them. Geoff

Great easy to use

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: So easy to use and adaptive! My whole sales team use it when going in the road and looking for leads!

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Eric.

Garick Supply Chain Director Review

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Excellent product and customer service. Has helped give visibility to our business and provides clarity.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Jessica.

Great Online Mapping Tool for Any Project Big or Small

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used Map Business Online to create a map of my business's vendors throughout the country. This internal resource enabled us to define our geographical market and visualize our service area down to the zip code level. The online mapping tool is extremely user friendly and especially great for those without coding experience. Two thumbs up!

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Alex.

Useful Tool for Sales Mapping

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I manage the sales of a team of geographically restricted territory manager and border conflicts always present a problem. With this tool I'm able to break down their territories to the street level and provide that information to them in a digestible manner.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Aj.

Love this program!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ease of use

Cons: Can't think of anything right now

Overall: Map Business Online is exactly what we need!
The program is easy to use, and we always have great support from the Map Business Online support team!

Recommendations to other buyers: Not at the moment

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Marcy.

Review for Map Business Online

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Just became licensed and so far have found it to be very intuitive. Was a heavy user of MS MapPoint and like what Map Business Online has done with their product.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Cliff.

Great Mapping Tool

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to learn/work with.

Cons: PRICE! No discounts for academic use.

Overall: I needed this software for a zip code mapping project for a research class I teach. I was pleased with the ease of purchase and how you could quickly learn to use it. I didn't need to use all the bells and whistles - it seems you can do a lot with this software.

The lack of one star is the fact they don't give much of a break for academic use. It cost me the full price to produce 6 maps!

Recommendations to other buyers: Maybe update the graphs - they look a bit dated.

Great Product But Hard to Figure Out!

Dec 14, 2016
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Comments: It was hard to figure out at first. Now I use it almost daily. It's been a huge help for our business.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Susan.

Impressed new user

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It does what we need it to, we are able to import and export.

Cons: The price is a yearly cost.

Overall: Hi! We were using MapPoint for years and then it is now discontinued so we are elated to find something that works just like that product did, we use it daily. The questions I have had have been responded to in a timely fashion, etc. We are still in our trial period but hope to purchase a license soon.

Recommendations to other buyers: Not at this time, thanks for your help thus far.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kelli. Happy to help.

Reasonable Pricing for Just Mapping

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reasonable price
Online basis
Easy to use

Overall: I was looking for an alternative from MapPoint, but I did not need high functionalities. I had demos from many similar programs and decided to purchase this one because the pricing was reasonable for what I was looking for. It has been great and our sales team says the maps are a lot easier to see.

Great Replacement for Bing Maps

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great cost and it is extremely easy to use. The desktop version is nice and I love the sharing feature. I was able to embed a map directly into SharePoint site, which was nice.

Cons: Call outs are not transparent and there isn't an optimizer function to create custom territories, only ones based off of zip code, county or state. Also, the color-coding max of 100 is limiting. We have 106 Districts and 1400 territories and I am unable to color-code by either. Lastly, the route optimizer is clunky. I wish that it was possible to select an area and have it route all points within it. That'd be great!

Overall: After reviewing several mapping software, we chose Map Business Online because of the functionality and cost. The software is easy to use and I love the ability to share a password-protected map with anyone, even those without a license! Overall, a great value.

Vendor Response

by MapBusinessOnline.com on November 16, 2016

Rebekah - Thank you for your kind review. Just to address your desire to route to an area. If you create a polygon query or circle query around an area and select your data target, this will save a list in the Data Window of those points. Simply click the Add All Rows to Route button on the right side of the Data Window tool bar to create an optimized route for all points in that search return. Please let us know if you require a demo on this. Thanks Again!

Great value!

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The functionality

Cons: It can be clunky moving around and figuring out how to do things.

Overall: Our company chose map business online after our previous mapping software was discontinued. We use other software packages that have mapping components, none are as easy to use as this! When we had an issue and contacted customer support, they were quick to help us find a solution to our problem! Overall a great value!

Recommendations to other buyers: Watch the online videos to get started.

I like MBO

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Cool product! Large map print feature is incredible! I'm glad to use Map Business Online every day.

Very valuable platform for geographically diverse companies

Jun 01, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very Accurate, Customer Service is great, great that it imports and exports from excel....takes a little while to figure out how to use it

Low cost - easy to learn and share - brings CRM data "alive"

May 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I tested 10 other sales mapping options before I found, and fell in love with, MBO. Our B-to-B telemarketing sales staff now has access to the geographic and demographic features of over 600,000 small business leads that I plotted across 50 separate state maps. (If the geocoding limit per map could be increased to 750,000 - hint, hint - I¿d only need one map!) I added a Goggle street view link to the callout box and tons of business statistics to the data window so the sales staff can easily research their leads, and really ¿see¿ who they¿re talking to. Also, businesses in our existing customers¿ territories are blocked out, making it clear who NOT to call. It¿s so easy to share all 50 maps with both our on-site and off-site telemarketing staff. I simply created a free WIX website containing 50 state links, and gave the name of that website to our salespeople (for security, the website is not published on the web). The changes I make to the maps almost daily are automatically updated at the WIX link. And all this functionality for the single-user MBO price!!! Overall, MBO is a brilliant, extremely intuitive, highly functional, and very affordable tool that gives our sales staff insight into who and where the best prospects are. It¿s helped our company tremendously in visualizing and achieving its potential.
My only complaint is that navigation around the map (zooming and dragging) is a little jerky and awkward. Even when I use the helpful preset zoom stops, it takes a while to recenter the map at a new location and/or zoom level. I¿d also like to see automatic dialing software integrated into the maps. If MBO could do that, it would make a complete package for B-to-B telemarketing companies.

Absolutely a priceless program for me

Mar 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a Marketing Director for a Regional business this tool is invaluable to me. I'm working on plotting our direct mail prospect list against our customer list to support changes to our direct mail strategy. My first log-in yielded valuable insights within 30 minutes of exploring the platform. THANK YOU for making this possible... I have been THRILLED with your product... I remember looking for something like this a few years ago and remember being surprised that I couldn't find something... I thought I just didn't know what to look for but maybe it didn't exist until Map Business Online came along! This is absolutely a priceless program for me.

And responsive customer service to boot :)

Makes my work easier

Feb 12, 2015
5/5
Overall
5 / 5
Ease of Use

Comments: Can't say enough about how easy this tool is to use and the great visual it provides. Makes organizing my data by territory and mileage so easy. I originally signed up for the Free Trial and was able to get meaningful data exported to share with leadership that afternoon. Plus sharing the maps with my team via the website was easy and they were able to interact with the maps I created without having to be a logged-in user.