MapBusinessOnline.com

Map Business Online

4.5 / 5 148 reviews

Who Uses This Software?

Sales, marketing and resource management pros who require map visualizations, strategic planning, sales territory management, and marketing analysis. Experience the power of business mapping software.


Average Ratings

148 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • MapBusinessOnline.com
  • www.mapbusinessonline.com
  • Founded 1996
  • United States

About Map Business Online

Map Business Online - Visualize customers and prospects against an accurate map. An outstanding advanced sales territory management tool - now supports hierarchical territories. The perfect compliment to your CRM system. Easily import data from Salesforce.com, Dynamics CRM, ACT!, QuickBooks, or Excel. Create geographically targeted marketing and advertising campaigns. Add custom business maps to your presentations and reports. FREE TRIAL! Replace MapPoint & BusinessMap with MapBusinessOnline.


Map Business Online Features

  • 3D Imagery
  • Census Data Integration
  • Color Coding
  • Geocoding
  • Image Exporting
  • Image Management
  • Internet Mapping
  • Interoperability
  • Labeling
  • Map Creation
  • Map Sharing
  • Spatial Analysis
  • Behavioral Mapping
  • Dashboard
  • Dynamic Maps
  • Element Analytics
  • Embeddable Maps
  • For Sales
  • For Science
  • Radial Mapping
  • Territorial Mapping
  • Website Analytics
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

Map Business Online Reviews Recently Reviewed!


Complete Mapping Package to Compete with ArcGIS

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The low price point relative to it's expansive capabilities. No it doesn't have every feature you may want, but many advanced mapping features are only available in the software. For hundreds of dollars a year, I can create robust multi-layered heat maps, with plotted icons/dots/logos to identify points on a map with area overlays and territories.
For example, I plotted the hurricane as heat map with data from USGS, plotted people icons for customers, and another icon for collateral that we have. I then drew territories that I wanted to know more about and was able to extract data based on a defined polygon and pass that on to our risk management and customer service to call and support our customers who were affected. So I used 5 features to deliver highly actionable data to support both customers and business performance. I have many of these examples.
Also, the help section is pretty comprehensive, requiring minimal customer service support. If I do need to contact them, they've always been both helpful and responsive within a day.

Cons: There are some features not available that if I were to get more advanced are not available. I don't know what those features are though because I'm an intermediate data mapper and this software was designed for people just like me as an additional tool to my other data charting tools.
Some of the icons are not intuitive. It always launches to a new map versus being able to launch straight to a saved map.

Overall: I was able to have an additional tool to demonstrate quantifiable concepts to management. This both enhanced my reputation for being able to have value in the reports I created as well as enhanced the quality of decisions that management made.

Vendor Response

by MapBusinessOnline.com on May 30, 2018

Thanks Charlton, Lots of great detail here. We appreciate your use of the tool. Geoff Ives

Great Replacement for Bing Maps

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great cost and it is extremely easy to use. The desktop version is nice and I love the sharing feature. I was able to embed a map directly into SharePoint site, which was nice.

Cons: Call outs are not transparent and there isn't an optimizer function to create custom territories, only ones based off of zip code, county or state. Also, the color-coding max of 100 is limiting. We have 106 Districts and 1400 territories and I am unable to color-code by either. Lastly, the route optimizer is clunky. I wish that it was possible to select an area and have it route all points within it. That'd be great!

Overall: After reviewing several mapping software, we chose Map Business Online because of the functionality and cost. The software is easy to use and I love the ability to share a password-protected map with anyone, even those without a license! Overall, a great value.

Vendor Response

by MapBusinessOnline.com on November 16, 2016

Rebekah - Thank you for your kind review. Just to address your desire to route to an area. If you create a polygon query or circle query around an area and select your data target, this will save a list in the Data Window of those points. Simply click the Add All Rows to Route button on the right side of the Data Window tool bar to create an optimized route for all points in that search return. Please let us know if you require a demo on this. Thanks Again!

Exactly what I needed to create multiple layers of alignment in the US and Canada! Great Product!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: *The customer service was amazing! Cusotmer rep. was such a great support and super responsive. He never declined a screen sharing session and answered every email within a half hour. He was always happy to help me get unstuck. It was really only small details I needed him for because the program was very easy to use and the YouTube videos and help website covered most any question that came up.
*Now that I have it down, I see many more business uses for us.
*The price was very good for the product capabilities and the fact that the support was so good made the value amazing. Most companies would invoice you for the consulting or training.

Cons: *I wish it included Mexico.
*It would be nice to be able to combine both the zip code and county feature when making territories, instead of being committed to one or the other. There were times combining would have made the work faster.
*Better options for hiding everything when I only want to print part of the map. Too many filters required in addition to hiding map layers and it just wasn't as clean as I wanted.

Overall: Allowed me to complete my territory alignment project in just one weeks time.

Vendor Response

by MapBusinessOnline.com on November 17, 2017

Thank you for reviewing Map Business Online. Additional countries are under consideration - Mexico being one. ZIP codes and Counties present some challenges when compiled together to construct a territory. One problem is that ZIP's often overlap several counties. We'll continue to review it. We'll also continue to consider new ways to highlight sections of the map. Perhaps a view wizard to select and de-select layers all at once?

We've tried the REST now we are using the BEST.

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MBO desktop, route optimization, ease of use.

Cons: Limits on how many stops you can have on any one route.

Overall: After searching and trying other mapping programs for our delivery operations team and finding that we just couldn't get all the features that we required we finally found Map Business Online. Not only did it have all the features we needed including Longitude/Latitude and optimizing delivery routes but provided us tons of other bells and whistles. MBO proved to be a superb tool for our operations team to create routes and territories with the click of a few buttons but also allowed our reporting team to make beautiful maps that helped our executive team visualize the story the data was telling.

We are using this for the 2nd year in a row and will be renewing when it is time again. We pride ourselves at offering cutting edge applications to our millions of readers and subscribers worldwide and love the MBO helps us stay ahead of the technology curve by continuing to update their product and features. The addition of MBO for the desktop was a great addition and only helps make using the product even easier.

To the staff at MBO---Keep up the great work!

Recommendations to other buyers: If you are looking for a mapping product that allows you to begin using it within a very short period of time and with less frustration...this is it.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Andy. Those are very kind words and we greatly appreciate them. Geoff

MBO is a great tool to map business territory in a cloud-based system.

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The software gives you the ability to calculate the distance between lists of addresses and GPS coordinates allowing us to verify our distance-based franchise territories. It provides a quick visual way to quickly review all our locations across the US. It also gives you the ability to save specific addresses on the map and place shapes in order to mark territories.

Cons: The software feels dated in terms of look and user functionality. Some features could be improved, locking shapes would be a giant improvement as mistakes can be made, by accidentally moving shapes while trying to move around the map view.

The cloud-based functionality is nice, but because the software uses each computers individual cached memory to store the map you have to make sure to open a new copy of the master map each time to avoid mistakes when working in a team environment. One small mistake in order of operations can result in significant error in the master map.

We have actually purchased a second account as a workaround, though an approval system included in the software would be much better.

Customer Review of Mapbusinessonline.com

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, like the options for US and Canada map views. It's so easily to load zip code files into the program and overall the program is very user-friendly.

Cons: I really enjoy the program, using it on a daily basis, but you cannot remove inner borders of zip codes inside territories that get created. I think this is something that can probably be changed in the future, but it's not a deal breaker, still want to continue to use this program in near future.

Overall: Our company used Map Point for many years, and when I came on board last year, I got us to switch to Map Business. The customer service team is super friendly and is always willing to help, especially when I starting using the program for the first time, last December.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Brittany.

Low cost - easy to learn and share - brings CRM data "alive"

May 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I tested 10 other sales mapping options before I found, and fell in love with, MBO. Our B-to-B telemarketing sales staff now has access to the geographic and demographic features of over 600,000 small business leads that I plotted across 50 separate state maps. (If the geocoding limit per map could be increased to 750,000 - hint, hint - I¿d only need one map!) I added a Goggle street view link to the callout box and tons of business statistics to the data window so the sales staff can easily research their leads, and really ¿see¿ who they¿re talking to. Also, businesses in our existing customers¿ territories are blocked out, making it clear who NOT to call. It¿s so easy to share all 50 maps with both our on-site and off-site telemarketing staff. I simply created a free WIX website containing 50 state links, and gave the name of that website to our salespeople (for security, the website is not published on the web). The changes I make to the maps almost daily are automatically updated at the WIX link. And all this functionality for the single-user MBO price!!! Overall, MBO is a brilliant, extremely intuitive, highly functional, and very affordable tool that gives our sales staff insight into who and where the best prospects are. It¿s helped our company tremendously in visualizing and achieving its potential.
My only complaint is that navigation around the map (zooming and dragging) is a little jerky and awkward. Even when I use the helpful preset zoom stops, it takes a while to recenter the map at a new location and/or zoom level. I¿d also like to see automatic dialing software integrated into the maps. If MBO could do that, it would make a complete package for B-to-B telemarketing companies.

Amazing Map Software

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: New data available, just like you announced 2015 & 2016 is now available!

Cons: If you don't refresh a map, I sometimes override new data.

Overall: The abundant demographic detail provided by this software helps us build territories for our sales team. I highly recommend this software to learn more about local regions. (We use maps for both the USA and Canada).

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kris.

Capterra-loader

Anyone managing a territory or a team within a territory, this is the best tool out there.

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy territory maps for my entire sales team. Including their accounts and ways to navigate to them efficiently.

Cons: You have to be somewhat profecient with computers to manipulate the system to get what you want sometimes.

Overall: Efficient route and Territory planning.

Vendor Response

by MapBusinessOnline.com on May 30, 2018

Danny, Thanks for taking the time to review MBO. Geoff Ives

this is a great software

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and map sales and landscape at the same time. The ability to add multiple sales file to the same map and also have control over what is visible at the same time is a really good feature.

Cons: layering feature is a little complicated and when one file is added, there should be an easier way to have bulk action-eg delete titles for each state or county; rather than having to do each one manually.

Overall: Map our sales and distribution landscape and review potential areas and where there is need expand our sales force better.

Vendor Response

by MapBusinessOnline.com on May 30, 2018

Jasleen, Thank you for your review. I'm completely sure I understand your comment on layer labeling. You can turn off all labels with one button click in Map & Data. But that may not be what you mean. Please contact our technical support, if you haven't already. Geoff

This software is fantastic!!!

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use. I was able to just open up the program and go, it's very user-friendly. I did get stuck with one feature and reached out to customer service for help. I didn't really expect to get anything in return, but they emailed me back within the hour, and I was only a trial member! Very pleased.

Cons: The only issues I have are quirky little things like I wish callouts would disappear without having to manually close them. But that's pretty picky, I don't have very many issues with the software.

Overall: We recently switched to Map Business Online at our company. Not only is MBO returning us better results than our old software, but it came with a 3500% decrease in yearly licensing fees! We couldn't be happier with the switch.

Recommendations to other buyers: If the callout thing that I wrote in the cons section isn't a setting option, I'd love for you to make it one!

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Tyler. Your feature request has been submitted. Geoff

Love Map Business Online!!

Dec 20, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Much like the title of my review, I love Map business online. The interface is very user friendly and I have gotten so much out of the software in many cases. Saying that, I think it needs to become available in other browsers because I can't stand Internet Explorer. Also, I used to be able to log in and access my saved maps immediately without having to create a new map first. Lastly, sometimes when I zoom in and out, some of the data gets moved outside of the map. Overall, this is the best mapping software on the market as far as I am concerned. The ease of being able to access this from anywhere is a major plus, not to mention all of the capabilities that exist within the program. Individuals throughout my company have come to me and asked how I make my maps because they are so perfect. I love that I can create a territory without anything else in the background. Finally, I have dealt with customer service and they are very willing and able to assist. Thank you Map business online!

Vendor Response

by MapBusinessOnline.com on December 20, 2014

Linzee, Thank you for your thoughtful review. Try MBO with Firefox, Google Chrome, or Safari as an alternative to I.E. People use it in all the browsers. Regarding saved maps, nothings changed so perhaps we should conduct a web demo and go over your approach. MBO

Easy to use, accurate, and helps our company not have to worry about territory protection issues.

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It gives you the perfect visual of the territories that are protected for each and every Franchisee. We don't have to worry even a little about territory protection violations because this software is extremely accurate.

Cons: There is nothing I dislike about using this software. The graphics could be updated a little as it seems like it has been a while since the last. Other than that, I have no complaints regarding this software.

Vendor Response

by MapBusinessOnline.com on June 03, 2018

Sine, Thank you for your kind review. Geoffrey Ives

Good tool for quick geographically mapping

May 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The option to plot multiple layer is the best, I am able to plot my sales information with US Census data.

Cons: Ability to not be able to filter data on fly. I have to manually filter my data file and reupload it

Overall: Improved visibility into my product sale

Vendor Response

by MapBusinessOnline.com on June 07, 2018

Sagr, Thanks for reviewing Map Business Online. Geoff Ives

Great tool we use to solve the common traveling salesman problem with our field staff routing.

May 24, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's stable and functional and at the right price point. Once you get over the learning curve and create a work-flow, it is easy to use and repeatable.

Cons: Territories by zip code is constrictive. Need other options to create territories like free drawing them with a poly. I probably just need more training. The UI could be definitely be updated and made more intuitive.

Overall: We route 20+ people to over 2000 site visits per month in 50 states.

Vendor Response

by MapBusinessOnline.com on June 01, 2018

Jason, Thank you for your review. You certainly can use draw tools to create free form territories. Please contact our technical support for a web demo or some direction. Thanks, Geoff Ives

Great customer support!

Oct 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The customer support for Map Business Online is off the charts! I am only just beginning to use their software so can't tell you all about it, but it was very easy to purchase and get started. Even more important - they are extremely responsive. We needed answers about compatibility before purchasing, and then wanted to use our own art as the pushpin. While I'm sure that information is available in their tutorials, they responded to my emails before I could search out the answer myself. Another feature I'm happy about is that I purchased the 3 month version, but if my client gets their job, I'll need to continue using this, and I can upgrade then and have my initial investment credited. I highly recommend Map Business Online.

Cons: I haven't used this long enough to have any cons. It's possible there aren't enough variations of map styles, but I could always export the data points and overlay on my own art if I want something more stylized.

Overall: Easy to purchase and get started, able to import locations from Excel, able to use my own art as the pushpin, and GREAT CUSTOMER SERVICE.

Vendor Response

by MapBusinessOnline.com on November 17, 2017

Thank you for your review. We appreciate your taking the time.

MBO Review

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: features and functions

Cons: some addresses were not found

Overall: Overall it is a great product, it just takes some time getting familiar with all the features and functions as well as how they work as there are so many.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Cristian. Please let us know any specific address issues you find. geoff

I like MBO

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Cool product! Large map print feature is incredible! I'm glad to use Map Business Online every day.

Excellent tool for managing sales territories

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility and available anywhere I am at

Cons: Would like the ability to determine the best location for a Salesman to live and to be able to determine call routes

Overall: We initially licensed MBO 3 years ago when I suddenly became responsible for mapping sales territories for my company and needed to be able to include county-level details along with sales by customer, it worked marvelously and it enabled me to quickly adjust the maps. Great tool

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Rick.

Excellent mapping software

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the multiple layers. And the ability to cluster locations and label them for future use.

Cons: I have been unable to use the graphing and it is hard to figure out how to change that.

Overall: I enjoy using this system. It is a lot cheaper than others I found and it does just as good of a job as far as I can tell. I travel a lot with my job and this allows me to keep all of the locations mapped and easily mapped so as to make my computer work less and more organized.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Synthia. I think by "graphing" you may be referring to the Pie Chart or Bar Chart symbol options. These symbols are applied to two or three columns of your imported numeric data. They then show the visual comparisons of your data segments. If you require more help on that please call us at 800-425-9035 and we'll be happy to demo that functionality for you. Geoff

Capterra-loader

Map Business Online makes it easy for our team to visualize our lead and lag goals.

May 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use - creating a map takes just minutes. We also share maps within our team, but having the ability to share a map with a non-license holder is a nice perk!

Cons: I wish that it would allow for more than 1K territories, but we've found a workaround that meets our needs.

Overall: It helped me complete a review quickly

Great product

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love it for mapping ... works wonderfully ... I use it every day to map our driver's routes and find where they are on the route work great.

Vendor Response

by MapBusinessOnline.com on December 16, 2016

Thanks Jodie.

Capterra-loader

Great basic mapping software. Easy to import or export data.

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The program was very easy to learn. When I first started it only took me about five minutes to learn the basics of exporting addresses and exporting territories.

Cons: While the basic tasks were easy to learn, I had trouble with the more complicated tasks even with the online instructions.

Vendor Response

by MapBusinessOnline.com on May 30, 2018

Elwin, Thank you for your review. We'll continue to try to make our online help easier to follow. Geoff Ives

made it easy to access information needed

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, was able to access it, find the points I needed, load the information into inspection software, in a few minutes.

Cons: Clearly , I am completely saftified with this software. Prehaps I can say as a con the time to learn the software

Vendor Response

by MapBusinessOnline.com on May 30, 2018

Thank you for your thoughtful review. Please send me your name so I can get back to you. Geoff Ives

Not as user friendly as expected

Dec 14, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Good photo quality

Cons: See my comments before

Overall: Although I did buy this software, I am not impressed with the features and functionality of it whatsoever. Small things like having to import an excel file to get the locations to pop up is just an extra hoop to jump through. The user should be able to spell out an address and plot it that way through the software. Other things like how you can only take a screen shot of the areas you want to save....should be able to select the states you want and get the full picture of the states.

Recommendations to other buyers: MORE FEATURES, LESS HOOPS TO JUMP THROUGH

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks William. You may want to consider requesting a web demo (if you haven't had one.) We'd be happy to address some of your concerns. Email us or call 800-425-9035 at your convenience. Geoff

Garick Supply Chain Director Review

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Excellent product and customer service. Has helped give visibility to our business and provides clarity.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Jessica.

It does what we need it to do

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can upload a list of zip codes, set a mileage perimeter, and see the territories on the map right away.

Cons: Several of the functions are hard to figure out when you first start using the software. Some are learned after lots of trial and error.

Overall: We can easily create location maps and it is helpful for routing sales territories

Easy to use the basics for a non-techie person

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software has helped me in meeting my goals by being able to visualize data. Our data changes on a frequent basis and I am now also using the maps to help my clients "see" what their areas look like. I am certain I have only utilized a small portion of what this software can accomplish. However, I am very happy with what this is doing for mine and my company's goals.

Cons: I would like to see more scheduled, live training done. I have gotten invites for training within a few days or sometimes even the day of.... but my schedule is sometimes booked weeks out.

Vendor Response

by MapBusinessOnline.com on May 30, 2018

Thanks Michelle, Feel free to request a web demo that meets you schedule requirements. Will also try to send another heads up email for Webinars in future. Geoff Ives

Great view and ease of use, but can be a little slow at times.

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: View of customers area, and ability to click on a pin and have their info pop up.

Cons: Not being able to mouse scroll in and out in map view.

Overall: The map looks good, adding customers and viewing area look good and is easy to use. The loading of the map can be a little slow.

Territory Mapping

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The YouTube tutorials

Cons: Merging my information into the software was a little confusing

Overall: My experience with Map Business Online has been great! I have received the very fast response to questions and love the fact that I can go to YouTube and get tutorials at no additional charge. I would definitely recommend Map Business Online.

Recommendations to other buyers: Possible added assistance with how to tailor the company information to match the software so that when it is merged together the end user gets the information that they are expecting.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Monique

Just the software I needed to map client locations

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Relatively short learning curve to get started. I was able to view a YouTube video and quickly plot.

Cons: The price. I didn't need all the bells and whistles. They offered a 10% academic discount though which did help.

Overall: The ability to plot client locations nationwide (US).

Vendor Response

by MapBusinessOnline.com on June 07, 2017

Thank you Susan. We appreciate the review.

Capterra-loader

Incredible value!

Feb 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Just seems to always have a way of doing what you want. From mapping to directing sales teams in the field with guidance, this tool provides fundamental functionality. The data exporting was a added utility that is used heavily to support analytics.

Cons: Hard to say....a little attention must be paid to layers and the overlay of them. Would be nice if there was an intermediate subscription level to supply a few more functions to sales reps with whom maps are shared.

Overall: viewing customer geography,,,,mapping leads.

Vendor Response

by MapBusinessOnline.com on February 14, 2018

Thank you for taking the time to review Map Business Online, Russell

Outstanding software with almost every mapping capability that you may need

May 24, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, mapping and routing capabilities, territorial map information. This software has it all. And when you need support, pick up the phone, they have always been available.

Cons: Printing. Capturing a selected detailed image and attempting to print an a large scale, such as a
4' x6' map is very difficult

Overall: Routing, mapping, territories, profitable areas, target areas, ...you name it

Map Business in Health Care

Dec 12, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is an easy fast way to show physicians zip code plots of where patients live. It is extremely useful when deciding to move an office or what areas to target for promotions. Instead of the bubbles I use the option to color code zip codes by number of patients. I almost always change the color scheme because the automatic color schemes do not show a good progression nor a wide enough range.

Downside - it is not user friendly when trying to plot referring sources. It would be nice if it would "count" the number of referrals per referring source and then use the bubble plot method to indicate the number of referrals by source.

Vendor Response

by MapBusinessOnline.com on December 12, 2014

Rebecca, Thank you for your product review. We will consider adding more color options and shade schemes in future releases. Also, we plan on adding pivot table support in a future release which we think will assist with your referral calculations. As always, feel free to email us with new feature requests. The folks at MBO.

Capterra-loader

Pretty easy to use once you've played around a bit. Support has been world class!

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Once you learn the software, it's really quite easy to work in. When I've had issues, the customer support I've received has been unbelievably strong.

Cons: Printing function could use some upgrading. Prints map view of individual state very small, and no way to add any data sets to the view.

Overall: Determining addressable market size in each state and county.

Vendor Response

by MapBusinessOnline.com on May 30, 2018

Shane, Thank you for your review. I'm not sure I understand your statement on State Views. Be sure to run this by Jason if you haven't. I know for large states like Texas showing all counties can be a challenge for online mapping. I want to make sure you are aware of how to append labeling with your data. Geoff Ives

Young Strategies Review

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Price

Cons: Looks

Overall: We Use mapping software in all of our reports as a research company to show where people originate. I wish the maps were a bit more aesthetically pleasing, but your software is the best value around.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kristen.

Great Mapping Tool

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pins- Huge variety of colors and the ability to resize them.

Cons: Background maps- Need a simple map with state abbreviations that can be color coded and labeled to make territory maps.

Overall: This is a great tool for plotting different locations on a map. The variety of pins and colors and ability to resize them is outstanding. I also do a lot of territory mapping and I wish there were more background maps to choose from. Other than that... I really like it.

Recommendations to other buyers: I wish there were more shapes for pins. When they are all circles, it's hard to see when they are on top of each other. For example; If I had a Circle, Square, Backslash, FrontSlash & Hypen. I could use one of each for my locations and my competitors and would be able to easily see that there was one or more in the same place (from a distance).

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Linda. Consider using a State map layer view only (no other background maps) and in Map & Data format the State layer such that auto-labels show State abbreviations. Feel free to email or call for further support.

This has helped us to focus on areas where we may not have known were a weakness.

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Fantastic customer support. Rather than blindly calling prospects and customers, this allows us to see the big picture of where we need to focus on as a company.

Cons: I wish it was a little less costly to get a company or group license. This has become so popular that it is sometimes hard to access from my company.

Vendor Response

by MapBusinessOnline.com on May 30, 2018

Chris, Thank you for you review. I really like your description, "Where we might not have known" you had a weakness. That's the biggest benefit. Revealing weaknesses. Geoff Ives

Definitely Has Value

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very comprehensive and there's good value in it.

Cons: It doesn't integrate well into ACT. Large scale printing isn't great, but it's ok.

Overall: I've used this software a number of times. There's a lot of upside to it; as I see it, you get a nice value for your money. Functionality is nice and although it's a little tricky in the beginning, once you use it, you'll understand it better. The large scale printing needs work and I'd use it more if I could capture our contact points better.

Recommendations to other buyers: I'd like to see ACT integration for sure.

Vendor Response

by MapBusinessOnline.com on December 15, 2016

Thanks Richard. We appreciate your feature comments too. I've submitted your feedback. Geoff

Satisfied My Biz Needs

Dec 14, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Identifying zip codes by color in a map and labeling the zip code

Cons: Can't print easily right from screen; can't make quick adjustments easily to a given "layer". I have to go in and create and entire new spreadsheet.

Overall: I was in need of a program that could color code and identify 6 different sales territories within a city, that were dictated by zip code. This program did just that; but it took me a while to figure out how to get there. It seemed like there were a ton of cool and useful tools available, but none of it was easy enough for anyone to utilize or even know existed. Overall it did exactly what I needed it to.

Recommendations to other buyers: I think for the ease of use right now it should be a lot cheaper cost

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kelly. You should consider calling our help desk for assistance on editing layers 800-425-9035.

Business maps increased my sales

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I can easily map all my accounts and dollar amounts and know where they are located in each region. Like the ability to create multiple maps

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Eric. Business maps are great for sales planning!

Very Easy to Use

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of Use and Pricing

Overall: I was up and running mapping customer data in a few minutes. I was easily able to create useful and visually appealing maps that allowed us to review our customer information in a new way.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Russ.

Powerful functionality for service based business

May 29, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I run a small biz where we travel alot. This helps me communicate with team members about zip codes -- as pay rates vary by location. It's super powerful--lots of integrations, huge help sections, lots of integrations.

Cons: Like all powerful software, it takes awhile to figure it out. There's a lot of stuff you can do here so don't expect it get it overnight. There are plenty of help sections and consulting available if you need it.

Vendor Response

by MapBusinessOnline.com on June 01, 2018

Thank you for you kind review. Geoff Ives

Great Product

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: The quality of the graphics and maps are amazing. All the maps that I have created are very accurate.

Cons: It takes some messing around with all of the tools to understand how to customize your map properly. I wish there was an undo button as well.

Overall: I currently work for a hospital and had needed software to track our new patients. After extensive research, I decided to give Map Business Online a try. I must say that it was fairly easy to upload my data and create my map. The customization was exactly what I had needed as well. From what I have seen out there, it really does create the best heat maps and graphics. I don't feel as though there are currently any other competitors out there that come close.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kayla. You will find an Undo button for some functions at the top of the application - to the right of the Address Bar. We'll be adding more undo functions over time. Geoff

Impressed new user

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It does what we need it to, we are able to import and export.

Cons: The price is a yearly cost.

Overall: Hi! We were using MapPoint for years and then it is now discontinued so we are elated to find something that works just like that product did, we use it daily. The questions I have had have been responded to in a timely fashion, etc. We are still in our trial period but hope to purchase a license soon.

Recommendations to other buyers: Not at this time, thanks for your help thus far.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Kelli. Happy to help.

Easy to use software with a ton of useful features!

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The integration of your own data. Makes it easy for analysis of sales and territory creation. I also like the circle tool which makes it easy to select what I need to.

Cons: The fact you cant select several maps and share all at once. You have to go into each individual one and share it.

Overall: It makes data collection and analysis for my job a lot easier and more efficient.

Vendor Response

by MapBusinessOnline.com on May 30, 2018

Chad, Thanks for your reivew of MBO. Geoff

Easy to use!

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cost effective, easy to use. Visually attractive. Cloud based.

Cons: For a first time, the user can take a while to get a hang of the software, but once you are familiar it's a breeze.

Overall: We love this service, especially for the price offered. MBO allows us to effectively map our customers and service areas and look for potential areas of expansion and service offering. I would recommend this to anyone looking for a cost-effective, easy to use solution.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Brian.

Great tool for sharing maps

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The relative ease in importing data, the interactive nature

Cons: difficulty in representing differing data with alternative symbols, having callouts visible all at the same time

Overall: When a picture is worth a thousand words, a map helps us tell the story about the availability of services, and the location of neighboring providers. Being able to have a map created from our data to share with colleagues is great. Colleagues being able to interact with the map is priceless.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thank you Susan. Feel free to contact us for more discussion about callouts and data layers. Perhaps we can assist. We do discourage turning on too many callouts - that's sort of a map makers dilemma.

Great Mapping Software - Easy to use and great information

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The options to create my own territories based on something as finite as Postal Codes, counties or even completely drawing my own territory

Cons: Labels should be able to be changed in size.

Overall: Before Map Business Online we were using an outdated mapping software. The old software would not let us get as finite as Map Business when making territories and had limited capabilities in other areas. Now using map business online takes 1/4 of the time to create the same map I was trying to create in our outdated software. It also has so many more features so you can fine tune your map to fit your needs.

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Brooke. I submitted your label size request. We do have some basic font size options and Label options in Map & Data. Try hovering over the layer and clicking that Edit Gear to access label adjustments. Let us know if we can help. Geoff

Love this program!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's ease of use

Cons: Can't think of anything right now

Overall: Map Business Online is exactly what we need!
The program is easy to use, and we always have great support from the Map Business Online support team!

Recommendations to other buyers: Not at the moment

Vendor Response

by MapBusinessOnline.com on December 14, 2016

Thanks Marcy.