# Page 2 | MapBusinessOnline Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MapBusinessOnline the right Business Intelligence solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124748/Map-Business-Online/reviews

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MapBusinessOnline

4.5 (178)

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Last updated March 13th, 2026

# Page 2 - Reviews of MapBusinessOnline

## Showing most helpful reviews

Showing 26-50 of 178 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RF

Robert F.  
President  
Building Materials  
Used the software for: 2+ years

### "MapBusinessOnline Review"

August 18, 2023

4.0

Mostly, I create and refine sales territories with MapBusinessOnline. I then generate demographics reports using the program's provided database, to better understand the sales opportunity and corresponding sales performance for any given territory.

Pros

It is fairly simple to upload data from spread sheets. The demographics database is very useful.

Cons

The map printing module is not very intuitive, you have to go through too many screens to create a map that may not actually be formatted in after it is printed vs. what was shown on the preview, and the scale of the map is not represented numerically (i.e. 85%). This is very problematic if you are printing multiple panes of a large map and accidentally move the slider between panes and then can't tell now the original hash mark you were using.

Review Source

Response from SpatialTEQ

August 22, 2023

Robert, Thank you for taking the time to reivew MapBusinessOnline. Please refer to our Blog for additional help when printing large format PDF files. While somewhat complex, it does give the user an alternative to 8.5 x 11 standard map printouts. Geoff Ives President

VR

Verified Reviewer  
Technical Communicator  
Mining & Metals  
Used the software for: 6-12 months

### "Maps Bussiness is helpful."

November 24, 2018

5.0

I use the software daily. It help me to find the better time to travel and it gives me information of public transportation, for that reasons the software help me to increase my productivity.

Pros

Maps Business is a helpful software because it help to us to identify the better time to travel and shows to us the traffic rules, this is important when you want to increase your productivity reducing the traveling time. There are multiple features in this software such to the help tp find parking to user. With the voice application you can speak while your are driving that is very important for your safety.

Cons

This software is excellent in general. The only thing is you are unenable to use when you dont have internet on your phone. Another thing is the software does not alert you about ongoing construction or restrictions on the roads.

Review Source

Response from SpatialTEQ

November 26, 2018

Thanks for this great review, whoever you are! Geoff Ives

Essoyomèwè A.  
Etudiant  
Higher Education  
Used the software for: I used a free trial

### "Un outil d'aide à la décision dans les entrepises"

May 18, 2023

5.0

MapBusinessonline m'a permis de concevoir des cartes

Pros

Toutes les fonctionnalités ont été d'une importance capitale

Cons

Le seul inconvénient que je trouve est le prix élevé du produit

Review Source

Response from SpatialTEQ

August 21, 2023

Essoyomèwè, Thank you for taking the time to post a product review of MapBusinessOnline. Geoff Ives President

MS

Marisol S.  
Data Reporting Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "04/15/21"

April 15, 2021

3.0

Depending on my needs, mostly good. If I have to use the functions I listed on the Cons, it could sometimes be disappointing

Pros

The product is easy to use, and I like the ease of pulling demographics, etc.

Cons

I don't like: 1) the fact that I often have to rearrange the callout's orientation in order to avoid overlapping and or covering other data when I close and reopen the map. 2) The map only keeps one rout on the map. I have often needed to present two or three routes to a location, but unfortunately I need to draw the others manually. 3) The software does not add demographic data for Zip Codes and Territories. I know I could copy and export, but I would appreciate an option to "add to map" as we have with the Drawing Tools area.

Review Source

Response from SpatialTEQ

April 30, 2021

Marisol, Thank you for reviewing MapBusinessOnline. Regarding your Con points: 1. I would suggest you make sure to save the map after reorienting callout orientation. 2. MBO provides 1 route at a time by design. For multi-routes per map consider a product like Route Smart ( much more expensive though). 3. Demographic Data is available for all territories and jurisdictions - Use the Summary option upon selection or the Data Window view to add demographic data to your analysis. Feel free to request a web demo or search our blog for more details on any of these features. Thank you, Geoff Ives

MP

Mrudang P.  
Head of SFE  
Medical Devices  
Used the software for: 2+ years

### "User friendly and easy to use"

August 18, 2023

4.0

Its a good software that gets the job done to a certain level. For more complexity and indepth analysis we have to revert to other softwares.

Pros

Ease of map creation of data visualization and decision making

Cons

misses territory balancing and similar such features that are important in territory creation

Review Source

Response from SpatialTEQ

August 21, 2023

Mrudang, Thank you for your frank review. While MapBusinessOnline does include some basic balancing capabilities, we are collecting interest in more automated territory balancing capabilities for future consideration. Geoff Ives President

CB

Charlton B.  
Manager of Corporate Finance  
Banking  
Used the software for: 1-2 years

### "Complete Mapping Package to Compete with ArcGIS"

May 24, 2018

5.0

I was able to have an additional tool to demonstrate quantifiable concepts to management. This both enhanced my reputation for being able to have value in the reports I created as well as enhanced the quality of decisions that management made.

Pros

The low price point relative to it's expansive capabilities. No it doesn't have every feature you may want, but many advanced mapping features are only available in the software. For hundreds of dollars a year, I can create robust multi-layered heat maps, with plotted icons/dots/logos to identify points on a map with area overlays and territories. For example, I plotted the hurricane as heat map with data from USGS, plotted people icons for customers, and another icon for collateral that we have. I then drew territories that I wanted to know more about and was able to extract data based on a defined polygon and pass that on to our risk management and customer service to call and support our customers who were affected. So I used 5 features to deliver highly actionable data to support both customers and business performance. I have many of these examples. Also, the help section is pretty comprehensive, requiring minimal customer service support. If I do need to contact them, they've always been both helpful and responsive within a day.

Cons

There are some features not available that if I were to get more advanced are not available. I don't know what those features are though because I'm an intermediate data mapper and this software was designed for people just like me as an additional tool to my other data charting tools. Some of the icons are not intuitive. It always launches to a new map versus being able to launch straight to a saved map.

Review Source

Response from SpatialTEQ

May 30, 2018

Thanks Charlton, Lots of great detail here. We appreciate your use of the tool. Geoff Ives

KP

Kamlesh P.  
IT Manager  
Retail  
Used the software for: 2+ years

### "Map for Business"

August 25, 2023

5.0

Pros

Color Coding, Export by territory, territory can be created by drawing polygons etc.

Cons

Changing data after import.Or Less visibility of data after import

Review Source

Response from SpatialTEQ

August 29, 2023

Kamlesh, Thank you for your review of MapBusinessOnline. We do have a few articles in the Blog addressing editing data after import. I'm also wondering about your final comment - less visibility. I would explore minimizing symbol sizes or unchecking data in Map and Data. Thanks, Geoff Ives President

RR

Rebekah R.  
Director of In-Store Analytics  
Retail  
Used the software for: 6-12 months

### "Great Replacement for Bing Maps"

November 16, 2016

5.0

After reviewing several mapping software, we chose Map Business Online because of the functionality and cost. The software is easy to use and I love the ability to share a password-protected map with anyone, even those without a license! Overall, a great value.

Pros

Great cost and it is extremely easy to use. The desktop version is nice and I love the sharing feature. I was able to embed a map directly into SharePoint site, which was nice.

Cons

Call outs are not transparent and there isn't an optimizer function to create custom territories, only ones based off of zip code, county or state. Also, the color-coding max of 100 is limiting. We have 106 Districts and 1400 territories and I am unable to color-code by either. Lastly, the route optimizer is clunky. I wish that it was possible to select an area and have it route all points within it. That'd be great!

Review Source

Response from SpatialTEQ

November 16, 2016

Rebekah - Thank you for your kind review. Just to address your desire to route to an area. If you create a polygon query or circle query around an area and select your data target, this will save a list in the Data Window of those points. Simply click the Add All Rows to Route button on the right side of the Data Window tool bar to create an optimized route for all points in that search return. Please let us know if you require a demo on this. Thanks Again!

DS

Dustin S.  
IT Director  
Wholesale  
Used the software for: 2+ years

### "MapBusinessOnline has satisfied all of our Territory mapping needs"

August 15, 2023

5.0

We have used MapBusinessOnline for 4 years now and has completely satisfied our Mapping requirements.

Pros

Territory mapping with different colors an layers per state. I love that you can copy and paste your dataset into the software and quickly generate professional territory mapping based on zip codes.

Cons

Making edit to existing territory mapping when you have to change a few zip codes isn't easy. I found that start from scratch again is the best way. There may be a way of doing so, but I haven't researched enough to see.

Reason for choosing MapBusinessOnline

Price and ease of use.

Review Source

Response from SpatialTEQ

August 21, 2023

Dustin, Thank you for your honest review of MapBusinessOnline. To research territory editing, I suggest you review our Help docs (upper right in the application), Blog page, and YouTube videos. You can search by keyword and find articles and videos that will assist. Wen demos are available through the contact button on the website. Thank you, Geoff Ives President

BH

Bill H.  
Director of Operations  
Retail  
Used the software for: 6-12 months

### "Great Product"

December 11, 2018

4.0

I have been using MapBusinessOnline for about 8 months and couldn’t be happier with the services it provides. I have employees and myself who map around 250 routes monthly for our sales team. The interface is easy to use and the abilities are exactly what I need. My sales team finds the maps and step by step routes easy to follow and accurate. My store lists change every quarter and the uploading system allows me to quickly upload a new list and categorize the account by priority using colors and shapes. I have also used the heat mapping capabilities and found those easy to customize and quick to use. As with any advanced software, this does take a week or two to learn the more complex features, but it is well worth the time invested. This is the software I would have designed if I was to create one myself. Great job!!!

Pros

Ease of use Number of locations I can add Creating a territory is quick and easy Fair price for all of the great features

Cons

I would like to see multiple day routing available.

Review Source

Response from SpatialTEQ

December 12, 2018

Thank you for your review Bill. Geoff Ives

AM

Andy M.  
Sr. Mgr Delivery Operations  
Publishing  
Used the software for: 2+ years

### "We've tried the REST now we are using the BEST. "

December 14, 2016

5.0

After searching and trying other mapping programs for our delivery operations team and finding that we just couldn't get all the features that we required we finally found Map Business Online. Not only did it have all the features we needed including Longitude/Latitude and optimizing delivery routes but provided us tons of other bells and whistles. MBO proved to be a superb tool for our operations team to create routes and territories with the click of a few buttons but also allowed our reporting team to make beautiful maps that helped our executive team visualize the story the data was telling. We are using this for the 2nd year in a row and will be renewing when it is time again. We pride ourselves at offering cutting edge applications to our millions of readers and subscribers worldwide and love the MBO helps us stay ahead of the technology curve by continuing to update their product and features. The addition of MBO for the desktop was a great addition and only helps make using the product even easier. To the staff at MBO---Keep up the great work!

Pros

MBO desktop, route optimization, ease of use.

Cons

Limits on how many stops you can have on any one route.

Review Source

Response from SpatialTEQ

December 14, 2016

Thanks Andy. Those are very kind words and we greatly appreciate them. Geoff

VR

Verified Reviewer  
Systems Analyst  
Fund-Raising  
Used the software for: 1-2 years

### "Easy to figure out"

March 12, 2019

5.0

Pros

We needed a mapping package for planning locations for events. This product was easy to use and get going quickly. It allows us to upload a large file of addresses and then maps the people by zip code. So we can easily see the concentrations of people to plan the best location for an event. There is a subscription to pay, but it was pretty reasonable and they are quick to reply when you have a question. We are still using it and find it very useful. In fact, I think we are under-utilizing it and need to train more people on it .

Cons

It is internet based and you are uploading your data to a web site, so I get a little nervous about our data being hacked. We removed names and just left ID numbers to get around this issue.

Review Source

Response from SpatialTEQ

March 13, 2019

Thanks for your review. Map Business Online places security above all other concersn. All imported data is encrypted. We cannot access you maps or imported data. You'll find our privacy policy link listed under legal at the bottom margin of the website. Geoff

VR

Verified Reviewer  
Specjalista ds. zakupów  
Wine and Spirits  
Used the software for: 1-2 years

### "Map Business Online shows the sale of products in an interesting way"

November 28, 2018

5.0

Map Business Online is a functional and advanced tool. This software imports data from Dynamics CRM so this is a very useful software in my company.

Pros

The Business Online map is great because it has all the features we need. This solution is accurate and easy to use. Works great for creating routes and maps. This solution allows to save addresses on the map Very good technical support, always helpful.

Cons

Generally, using Map Business Online software is easy, but in my opinion, navigating the map isn't intuitive.

Review Source

Response from SpatialTEQ

November 29, 2018

Thank you for your review of Map Business Online. Geoff

VR

Verified Reviewer  
President  
  
Used the software for: 6-12 months

### "made it easy to access information needed"

May 24, 2018

4.0

Pros

Ease of use, was able to access it, find the points I needed, load the information into inspection software, in a few minutes.

Cons

Clearly , I am completely saftified with this software. Prehaps I can say as a con the time to learn the software

Review Source

Response from SpatialTEQ

May 30, 2018

Thank you for your thoughtful review. Please send me your name so I can get back to you. Geoff Ives

CS

Charles S.  
Marketing Manager  
Insurance  
Used the software for: 2+ years

### "A easy to use mapping software"

December 2, 2021

5.0

For us we use it to see what areas are hot on the map and what zip codes are grouped together.

Pros

The ability to add by zip code. In our business, we judge by demographics on what areas to promote to.

Cons

So far the only thing missing was the ability to upload a spreadsheet of data to see it at once.

Review Source

Response from SpatialTEQ

December 13, 2021

Charles, Thank you for your business mapping software review. I will note importing location-based spreasheets is a basic function of the product. Please click on the Dataset button on the Master Toolbar. Geoff Ives President

BA

Brittany A.  
Marketing Specialist  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Customer Review of Mapbusinessonline.com"

December 14, 2016

5.0

Our company used Map Point for many years, and when I came on board last year, I got us to switch to Map Business. The customer service team is super friendly and is always willing to help, especially when I starting using the program for the first time, last December.

Pros

Easy to use, like the options for US and Canada map views. It's so easily to load zip code files into the program and overall the program is very user-friendly.

Cons

I really enjoy the program, using it on a daily basis, but you cannot remove inner borders of zip codes inside territories that get created. I think this is something that can probably be changed in the future, but it's not a deal breaker, still want to continue to use this program in near future.

Review Source

Response from SpatialTEQ

December 14, 2016

Thanks Brittany.

VR

Verified Reviewer  
Strategic Sales Analyst  
Consumer Goods  
Used the software for: 2+ years

### "East to use and easy integration"

September 30, 2019

4.0

The program was great to use and an easy implementation.

Pros

It is easy to add addresses and use map layers. Great for a sales person or an office employee looking to stay organized.

Cons

Some features seemed a little old and could use an upgrade. It was easy to use but still a bit outdated.

Review Source

Response from SpatialTEQ

October 1, 2019

Thank you for taking the time to review Map Business Online

VR

Verified Reviewer  
Business Marketing Manager  
Consumer Services  
Used the software for: 2+ years

### "It does what we need it to do"

May 24, 2018

5.0

We can easily create location maps and it is helpful for routing sales territories

Pros

You can upload a list of zip codes, set a mileage perimeter, and see the territories on the map right away.

Cons

Several of the functions are hard to figure out when you first start using the software. Some are learned after lots of trial and error.

Review Source

JM

Juana M.  
M&A analyst  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Review"

August 15, 2023

5.0

Good, easy to use easy to access

Pros

Friendly user, not needing to find a tutorial

Cons

NA I like everything not really complying

Review Source

Response from SpatialTEQ

August 21, 2023

Juana, Thank you so much for your product review of MapBusinessOnline. We especially love customers who can't find cons within our software! (Just kidding!) Thanks, Geoff Ives President

VR

Verified Reviewer  
Private Tutor  
Education Management  
Used the software for: Less than 6 months

### "Powerful functionality for service based business"

May 30, 2018

5.0

Pros

I run a small biz where we travel alot. This helps me communicate with team members about zip codes -- as pay rates vary by location. It's super powerful--lots of integrations, huge help sections, lots of integrations.

Cons

Like all powerful software, it takes awhile to figure it out. There's a lot of stuff you can do here so don't expect it get it overnight. There are plenty of help sections and consulting available if you need it.

Review Source

Response from SpatialTEQ

June 1, 2018

Thank you for you kind review. Geoff Ives

KC

Katharine C.  
Media Strategy / Planning / Buying  
Marketing and Advertising  
Used the software for: 2+ years

### "MMB for Reseearch"

August 15, 2023

5.0

Does what I need it to do

Pros

The pros of MMB is research and data collection

Cons

What like less about MMB is the functionality.

Review Source

Response from SpatialTEQ

August 23, 2023

Katharine, Thank you very much for your product review of MapBusinessOnline. Could you please reach out to me with your contact email? I have some information for you specifically. Thanks (geoffives@spatialteq.com) Geoff Ives President

Joseph Z.  
Founder  
Internet  
Used the software for: 6-12 months

### "Good for quick mapping needs"

May 24, 2018

4.0

Easy way to organize sales

Pros

It is very intuitive and easy to use; I like how you can easily zoom in on a territory. ZIP code overlay is useful.

Cons

It would be nice if the street and ZIP code views were better integrated. I would like to see where streets are delineated.

Review Source

Response from SpatialTEQ

May 30, 2018

Thank you Joseph. Be sure to post that ZIP code Street Data issue on our Contact Us email. We'll explore your request further to make sure we under\\stand it. You may have done this. Geoff

KK

Kris K.  
Director of Market Development  
Medical Devices  
Used the software for: 2+ years

### "Amazing Map Software"

December 14, 2016

5.0

The abundant demographic detail provided by this software helps us build territories for our sales team. I highly recommend this software to learn more about local regions. (We use maps for both the USA and Canada).

Pros

New data available, just like you announced 2015 & 2016 is now available!

Cons

If you don't refresh a map, I sometimes override new data.

Review Source

Response from SpatialTEQ

December 14, 2016

Thanks Kris.

Joe A.  
Research Associate  
Higher Education  
Used the software for: Less than 6 months

### "A simple mapping tool, about five years behind everybody else."

June 20, 2018

3.0

Pros

The purpose is straight forward - get spatial insight. The company doesn't confuse itself as something other than a tool for spatial insights.

Cons

I wouldn't show the results to anybody outside my team. It's just ugly. With the progress that ArcOnline has made with analytics, the benefit of this tool is the price. But if you need to make clean, presentable maps; or extend into more dynamic web/app scenarios, it's worth just upgrading your ESRI license.

Review Source

Response from SpatialTEQ

June 21, 2018

Joe, We appreciate your review. At MBO we're always trying to improve the tool. I encourage you to contact us directly with specific details of why the products look doesn't meet your expectations. ArcGIS tools are absolutely wonderful, and an order of magnitude more expensive than anything MBO offers. Geoff Ives

JW

Jason W.  
CEO  
Environmental Services  
Used the software for: 2+ years

### "Great tool we use to solve the common traveling salesman problem with our field staff routing."

May 24, 2018

5.0

We route 20+ people to over 2000 site visits per month in 50 states.

Pros

It's stable and functional and at the right price point. Once you get over the learning curve and create a work-flow, it is easy to use and repeatable.

Cons

Territories by zip code is constrictive. Need other options to create territories like free drawing them with a poly. I probably just need more training. The UI could be definitely be updated and made more intuitive.

Review Source

Response from SpatialTEQ

June 1, 2018

Jason, Thank you for your review. You certainly can use draw tools to create free form territories. Please contact our technical support for a web demo or some direction. Thanks, Geoff Ives

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