Who Uses This Software?

Osiris is easy to use and accessible from anywhere, so it is great for both large and small firms. The low monthly fee and no upfront cost is very attractive for new owners and long term firms.


Average Ratings

23 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $65.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Funeral Directors Resource
  • www.fdrinc.net
  • Founded 1998
  • United States

About Osiris

Osiris is powerful, yet simple to use, funeral care software created by funeral directors and cemeterians for funeral professionals. It streamlines your website, payments, scheduling, accounting, and documents all in one easy to navigate place. Experience the industry's BEST Quickbooks integration backed by a team of funeral accountants. Osiris is one of the few funeral home, crematory and cemetery software as a service products on the market today! Start your free 30-Day trial of Osiris today!


Osiris Features

  • Cemetery Management
  • Cremation Management
  • Financial Reporting
  • Merchandising
  • Pre-Need Management

Osiris Reviews Recently Reviewed!


Review of Funeral Home Software

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We went from complete paper records and contracts to Osiris, which was a huge project. I loved the ease of entering the contract as well as the efficient record keeping.

Cons: I really don't have something that I don't care for, but for the sake of the question, I found it frustrating when things are missing in the entry for a case and you were stopped from proceeding. Example is if you do not have the name of the purchaser, it stops you from going to the next screen for the contract and you have to click out of it.

Overall: Overall Osiris is exactly what we needed. A lot of research went into this purchase for our independent funeral home. It does everything that we need. It modernized our whole operation and was a super smooth transition to software based records. I absolutely love all of the reports and the ease of billing and accounts receivable with the program! I would also like to give a humble thank you to the whole team at Osiris, including the wonderful customer rep. The customer service provided by Osiris is like no other. I swear there have been times I broke the program, and they literally will log on to the computer and walk me through the issue to get me back up and running ASAP.

Vendor Response

by Funeral Directors Resource on September 18, 2018

Kailee,
Thank you so much for your review and your suggestions for ways to improve Osiris! We know you are so busy and it is very helpful for you to take away from your busy schedule to write a review for us!
Sincerely,
The Osiris Team

Awesome Customer Support!

Aug 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program itself is pretty easy to learn to use and is packed tools, forms and customizations. But the best Pro is the Customer Support Team. If I see a need for data collection, or I make a simple request to add something to a form, I get an immediate response on who has taken ownership of the request, and continual feedback about where that person is in the process. I feel as if I, myself, am part of the team.

Cons: As with any software that has to customize across so many different state regulations and requirements, there can be bumps and glitches with the way things show up or don't show up. For instance, you might try to populate an obit and find that it didn't pull something you want to always have in your obit. Figuring out how to change your template can be a little unnerving at first. However, here's where the Pro slips right back in: the Support Team really does support you, and will help you customize whatever you need.

Overall: I have just come into this industry in the last couple of months, so I was very concerned I'd have a long period of training to get up to speed with industry needs and demands. Although I know there is more to learn as far as the industry is concerned, I feel as if I have mastered the paperwork demands by using Osiris.

Recommendations to other buyers: Take the time to actually play with the program. I have found I can pin pictures and other documents into the program so that they are always with the person's record. I have even found that I can customize a check list that matches my funeral home's requirements so that I know if something that can slip through the cracks very easily (say an honorarium check to someone) is in my checklist so it isn't ever forgotten. I think you will find this program MORE than supports any need you can imagine in your own Funeral Home.

Vendor Response

by Funeral Directors Resource on August 16, 2016

Bradley - thank you for such a great review. It will be very beneficial to people looking at different software companies to determine if Osiris will fit their needs.

Not only is Osiris easy to use but has great functionality!

Sep 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use! Has all the reports we need and easy to download into an Excel sheet. Also like that reports can be emailed directly from the program. The checklist is wonderful to ensure we don't miss a step and even allows for notes for each item. You can arrange the checklist how you want it list and even add/omit lines to customize for your office.

Cons: I noticed a report that would be useful. Contacted the wonderful office staff about creating it. Wouldn't you know they just had a meeting to create the report!

Vendor Response

by Funeral Directors Resource on September 14, 2018

Thank you so much Ronda! We appreciate your time in reviewing Osiris! We appreciate the feedback and really enjoy working with you!

Osiris Review for MVM

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Customer support, and the interface between Osiris and Quickbooks.

It has helped to stream line our accounting process

Cons: The reporting system could use some improvements. The ability to filter out categories and subcategories within the Merchandise and Services.

Overall: Excellent support and customer service.

Vendor Response

by Funeral Directors Resource on September 14, 2018

Jim,
Thank you so much for reviewing Osiris! We appreciate your feedback and always strive to make Osiris better according to customers requests. You and other awesome users like you have made Osiris the amazing tool that it is!
Sincerely,

Osiris Team

Osiris Overview

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After using Passare Directors Assistant, Continental and Falcon etc. This is by far the friendliest and most teachable and accountable software out there. We are so pleased with this software.

Cons: There is nothing that I can think of. It has not posed any issues.

Overall: Monthly reviews with staff based on Osiris reporting.

Vendor Response

by Funeral Directors Resource on September 18, 2018

Todd,
We are so grateful for you taking time from your busy schedule to review Osiris. We improve and grow from users like you taking time to be a part of the process. We appreciate you!
Sincerely,
Osiris Team

The software is wonderful...the customer support/people are even better!

Jun 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: In our firm, it had become obvious that we needed to make a software change. After attending the NFDA Convention in Nashville, TN in 2014 we began our search for a new software company. We poured over brochures, talked to representatives and compared prices.

After the comparisons were made, we decided to seriously look at Osiris for our funeral home which has 3 locations. We are delighted with the software. We found the software to be extremely straight forward and user friendly. It does so many things. And it has actually been fun learning all the features of the program. The price was really good, but then we found the best part....Customer Support!!!

When we began actually talking with Kris and Kara at Osiris it was hard to believe how knowledgeable and helpful they were. They really listened to us as we explained what we needed and what we were looking for in a software package.

That same care and concern has followed through beyond the sale and into the actual use of the software. With our former company, I had been accustomed to having to leave a message and eventually someone would get back to me. And many times they would tell me my request was not possible until they did an update or there was a extra fee for this or that.

The folks at Osiris answer our questions quickly and very accurately. I cannot say enough good things about the Osiris product and the people.

Vendor Response

by Funeral Directors Resource on June 10, 2015

Janie-
Thank you so much for the very informative review. We love having your firm as a customer and we look forward to many years of working with you all!

Capterra loader

Simple Arrangement Software with Quickbooks Integration

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use and how it exports my client files into my quickbook systems

Cons: The ability to store scanned documents to the client files.

Overall: arrangement meeting are much easier with the software and math errors are thing of the past. We enjoy the software and it makes meeting with clients and pricing much easier.

Vendor Response

by Funeral Directors Resource on September 18, 2018

Cameron,
Thank you very much for your review! We are just releasing our document storage feature this week! We will reach out and get a time that works for you to show you how to use the document storage.
Sincerely,
Osiris Team

Great management system

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software makes it easy to manage cases. You can also easily manage the financial transactions and export to quickbooks.

Cons: Credit memos are complicated but they are fixing this

Vendor Response

by Funeral Directors Resource on September 18, 2018

Roy,
Thank you so much for the review. We should have those credit memos in there very soon! We appreciate you as a customer and for taking time to fill out this review!
Sincerely,
Osiris Team

All around winner!

Jun 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity, cloud base, price, customization, efficiency.

Cons: There is no backup solution quite yet.

Overall: Great software at an excellent price. Kris and his staff have been wonderful as well with any questions or modifications that need to be made with the software.

Vendor Response

by Funeral Directors Resource on June 20, 2016

Thank you Anthony! We appreciate your business!

Very pleased

Sep 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The price! Ease of use! Customer service, multiple locations management made extremely simple and cost effective, Cost is unbelievably reasonable compared to other programs on the market! Custom pdf files made for your firm upon request within a couple days!

Cons: Still not compatible with indiana death registration system. But I'm told they are working on this

Capterra loader

Great Software

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This helped our independent funeral home modernize our system easily.

Cons: Nothing. This worked very well. I would suggest it to anyone.

Overall: Organization and adding online records to our funeral home.

Vendor Response

by Funeral Directors Resource on September 18, 2018

Katherine,
Thank you so much for your review! We appreciate your time in writing this review. Please let us know if there is ever anything that would make the program easier for you!
Sincerely,
The Osiris Team

Very intuitive program for everyone to use!

May 25, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros: Very responsive, cordial - and live! - support, when we need it. Very intuitive and easy to use interface, which we could have in our hosted environment, alongside QuickBooks (QB) desktop. Beautiful and straight-forward integration with QB. Love the auto-populating, reusable PDF forms that the Osiris teams adds to our profile as we need them. Excellent price. The program can be installed on PC or Mac. Works on iPad!

Cons: Looking forward to having the Vitals information sheet adjustable to the order of the State format we use, but I know this is coming soon.

Vendor Response

by Funeral Directors Resource on May 26, 2015

Andrea-
Thank you so much for taking the time to review our product. We appreciate your business and look forward to meeting your software needs for many years to come.

Funeral Director who often enters info for the Deceedents

May 22, 2015
4/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Comments: Fairly easy to use.

would be nice to have the ability to post more pictures. right now we are allowed only one picture of the loved one. if we could offer to scan more photos and give the public access to a slide show that would go over well with our families.

Vendor Response

by Funeral Directors Resource on May 22, 2015

Bill, Thank you so much for the review! We are in the process of adding the ability to add more pictures to each obituary. We currently do have a way for the public to view the slide show. We will be in touch with you to show you how. In the meantime - Thanks so much for your input. That is how we grow and improve - through energetic users like you who give us great ideas!

Osiris or Bust!

Dec 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and move around in.

Cons: Like all, the cost

Overall: Great experience, and so accommodating and understanding to your needs...

Very professional services.

Recommendations to other buyers: Try it out before you buy to see if a good fit

Vendor Response

by Funeral Directors Resource on December 16, 2016

Thank you Steven for your review. We really appreciate your positive ratings.

As a Funeral Director its been great to use...

May 22, 2015
4/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Comments: I think there should be an option to post more pictures of the deceased. Families often request to display more pictures.

Once someone gets through the learning curve its fairly simple to use, but the learning curve can be challenging for a beginner and especially those who are computer challenged.

Vendor Response

by Funeral Directors Resource on May 22, 2015

Kyle, Thanks for the review! We are in the process of adding the ability to have more pictures on each obituary. We will let you know when that feature is added. We appreciate your business!

I love it!!!! It's so user friendly and really encompasses everything you need.

May 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I don't honestly have one bad thing to say about Osiris. It never crashes, times out, or has long waits for updates. It really is the best program ever! The staff is so nice every time you call. They take the time to fix the problem and then explain it so if you ever have the problem again you know what's going on. I truly love Osiris!

Vendor Response

by Funeral Directors Resource on May 21, 2015

Thank you so much Heather! We enjoy working with your firm and look forward to many more years of working together!

PERFECT solution for me!

Jun 26, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy to use, intuitive, I was using it 20 minutes after the demonstration and have never looked back. No more paying a fortune for software that doesn't get updated. This is THE WAY for funeral homes to automate!

Vendor Response

by Funeral Directors Resource on June 26, 2014

Thank you Mr. Orr for your review. We pride ourselves as being big on service and features and low on price so that we provide an incredible value.

I have been using the Software for almost a year, I find it very easy to maneuver myself through it

May 21, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I honestly don't have any problems with this product since we acquired it in August of 2014

Vendor Response

by Funeral Directors Resource on May 22, 2015

Ramon, Thank you so much for taking the time to review Osiris! We want to make sure our customers have complete satisfaction! Please don't hesitate to call on us if we can ever help you with Osiris!

Love it. Very user friendly.

May 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Love it. The techs keep up to date with all of the changes and update when there is a change.

Vendor Response

by Funeral Directors Resource on June 01, 2015

Linda,
Thank you so much for the review. We enjoy having you as a customer! We invite you to contact us if you have any features you would like us to install for you.

Been using program for all deaths in Hemet/Murrieta area since Sept 2013

May 28, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Very easy to use and Kris (technical help) is fabulous. Always right there to help and very pleasant to work with.

Vendor Response

by Funeral Directors Resource on May 28, 2015

Thank you Mary. It is a pleasure to work with you and the staff there at the funeral home.

Excellent product

Dec 19, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: My experience was everything as expected based on the communications I received. Really well done. Customer support response time was excellent too.

Great Tool

Dec 19, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Very easy to use, excellent and fast support and they are really interested in listening to the users ideias. Congratulations !

Great product

Jan 06, 2017
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: This is à really great product and for a good Price. Improving our work and make it easier! I love it