--- title: "Osiris Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Osiris the right Funeral Home solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124753/Osiris/reviews/" page_type: "reviews" language: "en" --- Osiris 4.7 (65) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of Osiris Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews ES Edward S General ManagerGovernment Administration, 11 - 50 employeesUsed the software for: More than 2 years. “The product delivers everything our cemetery needs.“ March 24, 2026 MM Maria Resendiz M Office SupervisorGovernment Relations, 11 - 50 employeesUsed the software for: More than 2 years. “In the beginning, Osiris had features that were meant for the Funeral Homes and were not really beneficial to cemeteries.“ March 23, 2026 GD Glancy D General Manager Funeral DirectorEnvironmental Services, 2 - 10 employeesUsed the software for: Less than 6 months. “I like that all my forms and documents that I need for a case is just clicks away.“ January 22, 2026 EG Eric G Operations ManagerFacilities Services, 11 - 50 employeesUsed the software for: More than 2 years. “I don't like the fact that we can't get certain specified reports and the fact that the mobile version is not as user friendly as a desktop version.“ November 23, 2024 RR Robert R Licensed Funeral DirectorEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “After looking at several options the offerings of Osiris made perfect sense for us.“ June 23, 2026 JC Janice M. C Office ManagerIndividual & Family Services, 2 - 10 employeesUsed the software for: 1-2 years. “What I least like about Osiris is learning aspect; I can navigate very easily, but truly don't have the time to learn as much as I think I should.“ September 10, 2024 RR Robert R Licensed Funeral DirectorEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “From the onboarding with Osiris until today the support from sales to tech has been top notch,“ June 23, 2026 AB Angela B Family Service CounselorInsurance, 2 - 10 employeesUsed the software for: Less than 6 months. “I haven't been using it that long. When I've had issues they've been my error.“ November 20, 2025 ## Showing most helpful reviews Showing 1-25 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cameron N. Arranging Funeral Director Consumer Services Used the software for: 1-2 years ### "Simple Arrangement Software with Quickbooks Integration" September 13, 2018 4.0 arrangement meeting are much easier with the software and math errors are thing of the past. We enjoy the software and it makes meeting with clients and pricing much easier. Pros The ease of use and how it exports my client files into my quickbook systems Cons The ability to store scanned documents to the client files. Review Source Response from Funeral Directors Resource September 18, 2018 Cameron, Thank you very much for your review! We are just releasing our document storage feature this week! We will reach out and get a time that works for you to show you how to use the document storage. Sincerely, Osiris Team RR Robert R. Licensed Funeral Director Events Services Used the software for: 2+ years ### "Osiris is the right choice " June 23, 2026 5.0 The support has been top notch. They are great to work with. From the onboarding with Osiris until today the support from sales to tech has been top notch, Pros We are a small family-owned funeral home that had not used a software program prior to signing with Osiris in 2023. After looking at several options the offerings of Osiris made perfect sense for us. The case management is wonderful. The ability to allow e-signing of documents by the family has made our jobs much easier. Osiris created a wonderful system that serves us well for our at need and preneed services. Cons I do not have any cons so far! The system is very user friendly. Osiris allows us to better serve our families. Alternatives considered [Passare](https://www.capterra.com/p/164764/Passare/)[funeralOne](https://www.capterra.com/p/106489/funeralOne/) Reason for choosing Osiris The bottom line for us was cost to onboard and maintain. Review Source Response from Funeral Directors Resource July 6, 2026 Hi Robert, Thank you so much for your glowing review! We truly appreciate you taking the time to share your experience. It's especially meaningful to hear that Osiris has helped your family-owned funeral home transition to software with confidence. We're glad features like case management and built-in e-signatures have made serving your families easier, and we're honored to support both your at-need and preneed services. Your comments about our team mean a great deal to us. Providing responsive, personal support is something we work hard to deliver. Thank you again for trusting Osiris with your business. We look forward to continuing to support your team and bringing you even more exciting enhancements in the future! EG Eric G. Operations Manager Facilities Services Used the software for: 2+ years ### "Improving Osiris" November 23, 2024 3.0 Overall the software is good, but there are other versions that other software produce in this industry that are even better. I like the company but I would like for them to improve more. If not there could be a possibility we may have to look for what we need elsewhere in the future. Pros I like the fact that it is a software dedicated to the funeral industry and it helps with the upkeep of entering decedent's, tracking paperwork, funeral bills, etc. Cons I don't like the fact that we can't get certain specified reports and the fact that the mobile version is not as user friendly as a desktop version. Alternatives considered [Gather](https://www.capterra.com/p/10002522/Gather/) Reason for choosing Osiris First option that was provided to us. we didnt know of any others Review Source ES Edward S. General Manager Government Administration Used the software for: 2+ years ### "General Manager" March 24, 2026 5.0 Excellent, the Osiris staff is full of knowledge, and their customer service is 2nd to none. Osiris has delivered on all of their promises. Pros The product delivers everything our cemetery needs. It is user friendly and easy to understand. We have a software that delivers the needs of the cemetery and the families. Cons Nothing, the system works well. The software is designed for the needs of our cemetery, and it can be custom to any needs. Switched from [BCS HR Software](https://www.capterra.com/p/197287/Apployed/) Osiris is compatible with other software's we use in the office. Review Source Response from Funeral Directors Resource March 26, 2026 Thank you, Edward, for your generous review! We’re truly grateful for your kind words and are glad to hear that Osiris is meeting the needs of your cemetery and the families you serve. It’s especially rewarding to know that you find the system user-friendly and adaptable. Your feedback about our team means a lot. Providing knowledgeable support and dependable service is a top priority for us, and we’re thrilled that your experience reflects that. We appreciate your trust in Osiris and look forward to continuing to support your team. CP Carrie P. General Manager Accounting Used the software for: 2+ years ### "Osiris Review " March 23, 2026 5.0 The Osiris team has been incredibly kind and supportive. Our experience has been extremely positive. Pros There are so many features we enjoy using; the document and payment links, Osiris Pay for easy payment tracking, the QuickBooks export for invoices and deposits, and especially how the grave‑location populates on our documents and removes the risk of manual entry errors. Cons Still waiting on new features and reports to be released that we are very excited about. We have a lot to look forward to! Alternatives considered [CemSites](https://www.capterra.com/p/176057/CemSites/) Reason for choosing Osiris Software features and connects with other software. Review Source Response from Funeral Directors Resource March 26, 2026 Carrie, thank you so much for your thoughtful review! We’re thrilled to hear that our features making a meaningful difference for your team. Reducing manual errors and streamlining workflows is exactly what we aim for. We also truly appreciate your kind words about our team. It means a lot to know you’ve had a positive experience working with us. We’re actively working on new features and capabilities, and we’re just as excited as you are for what is coming next! Thank you again for choosing Osiris and for being part of our community! MB Michelle B. Owner Manager Consumer Services Used the software for: 2+ years ### "A Must Have!" August 28, 2025 5.0 Overall, we are very pleased with Osiris. We have been using the system for over 6 years now. It is easy to use and fills all our needs. We are able to upload and keep all documents in our printed file and keep it electronically to share across locations. It has helped us with our efficiency and communication in our funeral homes. Customer service has been top notch. They are very responsive and have been very attentive to our needs. We would recommend Osiris to any funeral home looking for a comprehensive software program that is easy to use and powerful enough to cover all important and necessary funeral home needs. It is a must have for our offices! Pros We have used several software systems over the years and Osiris is by far the simpliest and most comprehesive. From the very start, it is intuitive and user friendly. Our staff was able to quickly learn what was necessary for our needs and intergrate it right away. Having all our files and paperwork in one place to be shared across locations is a must have. Osiris has made our processes more streamlined and efficient. Cons There are only a few things that we don't like about Osiris. Because the vitals page is for multiple states, there is information on there that we do not have to collect. When training someone, we just have to let them know which information is pertinent and which is not. We would love to see more access on the mobile app. Having access to notes would be very helpful when we are on the go and outside the office. Alternatives considered [Peach Software](https://www.capterra.com/p/228202/Peach-Software/) Reason for choosing Osiris We loved being able to download and try out the product right away. I spoke to Chris several times on the phone. He was so down to earth and real, not pushy and being a funeral director, really understood what we were looking for. We are a family owned funeral home and right away we like their "family" feel. We had our staff look at it and right away they could tell Osiris was the one. It was so intuitive and user friendly. There was very little learning curve. It is packed with features that just keep giving! Switched from [SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/) We originally had a custom program built, but the program suddenly passed away and there was no one to continue the program. We had another program that I cannot remember the name. It was very clunky and slow. Each section of the vitals was on a different screen and it took forever to go from screen to screen. Review Source Response from Funeral Directors Resource March 3, 2026 Michelle, thank you so much for your comprehensive review and for trusting Osiris for over six years. We’re thrilled to hear that the system has helped streamline your processes and improve communication across your locations. We also appreciate your suggestions regarding the vitals page and expanded mobile access. Feedback like this helps us continue to improve and better serve funeral homes like yours. Thank you again for your kind words, your loyalty, and for being part of the Osiris family. We’re grateful for the opportunity to support your team! AB Angela B. Family Service Counselor Insurance Used the software for: Less than 6 months ### "Easy to navigate" November 20, 2025 5.0 I've used other programs in the past (HMIS) & Osiris is very comparable. I'm new to the program but it's pretty self explanatory. Pros Easy to navigate. Time saving that you can send forms for signature through the program vs DocuSign. Cons Nothing that I can think of. I haven't been using it that long. When I've had issues they've been my error. Switched from [HMIS.Online](https://www.capterra.com/p/178976/HMIS-Online/) I accepted a job with a new company that uses it. Review Source Response from Funeral Directors Resource November 21, 2025 Hi Angela, thank you so much for taking the time to share your experience with Osiris! We’re thrilled to hear that you’ve found the platform easy to navigate and that the built-in e-signature tools are helping streamline your workflow. We’re glad to hear the transition has been smooth so far, and we’re always here to support you as you continue getting familiar with the system. If you ever need anything, please don’t hesitate to reach out. We’re here to help support you! -Tristan @Osiris AH Amanda H. Advance Funeral Planner Insurance Used the software for: 6-12 months ### "Sometimes Simple is Better " January 22, 2026 5.0 As a new funeral planner, and new to the industry, I have found it to be an easy to learn system. It is streamline on the information. You don't have to jump around. It's is not too complex. Pros It is simple and streamlined. I like that the side bar has everything. From what I understand the funeral home gets unlimited storage. Cons There could be a spot for family to email photos other than just informational collaboration. Unless I'm unaware of it, it would be nice to be able to copy a profile or contract when creating a new contact that is a family member. Example: Husband and wife come in. Create profile and estimate for wife. Husband wants the same thing. The ability to copy wife information over to husband through a click would be awesome. Review Source Response from Funeral Directors Resource January 23, 2026 Hi Amanda, Thank you so much for taking the time to share your feedback with us. One of our core goals has always been to provide a simple, intuitive interface that’s easy to understand and use. We also want you to know that we have plans on the horizon that align closely with the suggestions you shared. We’re actively expanding our family collaboration portal to help your team capture more information while making the experience even easier for families. Additionally, we currently offer a case cloning tool designed for scenarios like the one you mentioned, such as a husband and wife who share much of the same information. You can clone a case by right-clicking on the case name and selecting “Clone.” If you need any assistance with this, our support team is always happy to help. We truly appreciate your feedback and look forward to releasing these updates soon! MD Marcus D. Funeral Director Computer & Network Security Used the software for: 2+ years ### "The Help of Osiris" January 28, 2026 5.0 Never been disappointed. I would recommend to anyone for the sake of direct location of services. Kudos Pros It has been and continues to be a most helpful resource. At anytime it’s quick and efficient. Thank you Cons So many channels of great business structure and family collaboration is a joy to use and invite others Review Source Response from Funeral Directors Resource March 3, 2026 We’re so glad to hear Osiris has been a helpful and reliable resource for you, Marcus. It’s especially wonderful to hear that the business structure and family collaboration pieces are bringing value. That’s exactly what we hope for. And “never been disappointed” is about the best thing we could hear. Thank you again for the recommendation and the kind words. We’re grateful to have you with us! MRM Maria Resendiz M. Office Supervisor Government Relations Used the software for: 2+ years ### "Osiris a new beginning " March 23, 2026 4.0 Having to work with Osiris since 2019, Osiris has evolved and improved many of its original features. Working closely with the Osiris software team, we were able to work through these features and make Osiris work for us. They truly listen and care for the needs of their clients. Pros Osiris software is easy to navigate. Training oncoming staff on how to navigate the Osiris software was truly easy. They have a great customer response time. Cons In the beginning, Osiris had features that were meant for the Funeral Homes and were not really beneficial to cemeteries. Review Source Response from Funeral Directors Resource March 26, 2026 Maria, thank you so much for your valuable review and for being a partner with us since 2019. We truly appreciate your kind words about ease of use, training, and our support team. Feedback like yours has been instrumental in helping us evolve Osiris into a more well-rounded solution for cemeteries as well. It’s been a privilege working alongside you to refine those features. We’re grateful for your collaboration and trust over the years, and we remain committed to listening, improving, and supporting you every step of the way. DUB Dr Uzzielita B. Owner and Funeral Director Individual & Family Services Used the software for: 2+ years ### "Outstanding software" December 23, 2022 5.0 The printing of at need contracts have a professional look. Pros This software is more up to day than others we tried in the past. Being able to access case information on a mobile device gives us freedom as owners to move around. Cons Nothing- it is easy to use and to learn even for our older directors that are not as used to work on computers. Review Source DP Dustin P. Admin Manager Accounting Used the software for: 1-2 years ### "Exceeded my expectations!!!!" September 10, 2019 5.0 Pros On day to day operations the biggest impact a company can make is resolution. Osiris has a very scarce amount of glitches, but the couple we had in 2 years are fixed immediately. They go above and beyond and I could not be happier with my choice. Everything and everyone is amazing. Cons Honestly nothing can be improved. Everyone within the organization goes above and beyond. Review Source Response from Funeral Directors Resource September 11, 2019 Dustin, Thank you so much for your review! We love working with all our customers and appreciate you taking the time to review us. MB Mary B. Owner Facilities Services Used the software for: Less than 6 months ### "Osiris is the best fit for us" February 28, 2022 5.0 The issues that have caused the most problems stem from our staff in learning to use the software and their failure to recognize the potential advantage of having software which will be so beneficial to our future. Pros Pricing and its user-friendly approach. It has all the bells and whistles we need without being overwhelming. Cons We are in the very beginning stage of incorporating software into our business and so far I have no complaints. Review Source AG Adrian G. Owner Individual & Family Services Used the software for: 6-12 months ### "Awesome Program " August 20, 2019 5.0 Osiris is going to take over the industry. I have recommended it to my dad at Robertson Funeral Home and also my uncle at King tears Mortuary and they are going get it. Pros This was very user friendly. I was able to be mobile with this program. Cons It was amazing but I can’t think of a complaint Reason for choosing Osiris The mobility of the program and it’s integrated with so many companies. It post to my website very easily. Review Source Response from Funeral Directors Resource August 21, 2019 Adrian- Thank you for your review and your recommendations to your other friends and family members! We continue to grow organically with energetic users like you and we look forward to rolling out our new features to our community. We are a small family-owned business and we sincerely appreciate your business! SW Shawn W. Owner Consumer Services Used the software for: 6-12 months ### "Streamlining Productivity" August 27, 2019 5.0 We have just started using Osiris and have not used its full potential but we are very pleased with the ability to have information readily available even after hours, particularly to have notes available on individual cases so we know what communication has already transpired. Pros I love that we have all of our info available even when we are away from the Funeral Home. I also love the integration with QuickBooks! Cons I wish when you enter information it would just autopopulate without having to create a directory. Reason for choosing Osiris The other company seemed to have a few additional capabilities but I felt like they were far more concerned with us selecting their product rather than allowing us an opportunity to discuss what felt like the best fit for us. Even long after making our decision they continue to call and email and it is simply annoying. Review Source Response from Funeral Directors Resource September 11, 2019 Dear Shawn, Thank you for taking the time to review Osiris. We really appreciate your input. RR Robert R. President / CEO Consumer Services Used the software for: 6-12 months ### "Appreciated " February 25, 2022 5.0 I have had a great experience from professional and efficient management that cares about the clientele and other aspects of the business Pros The whole arrangement process is right there and self explanatory Cons All of the things included in the services present are very efficient for today's economy and 21st century technology. Review Source LG Lance G. Manager Facilities Services Used the software for: Less than 6 months ### "Osiris" January 30, 2023 5.0 Their customer service is above and beyond great Pros Customer service is the best. i have never called and not got an answer to my questions! Cons I really like the program not much that I can say that I do not like. Review Source DP Dustin P. Admin Manager Accounting Used the software for: Less than 6 months ### "YES TO OSIRIS" September 22, 2018 5.0 AMAZING!!! Pros Everything is done in one place, great customer service they make sure we have everything we need Cons Nothing to dislike this company does no wrong Review Source Response from Funeral Directors Resource September 11, 2019 Dustin- Thank you so much for reviewing Osiris. We really appreciate your input and effort to help us maintain the very best system possible! KH Kyle H. Funeral Director/Embalmer Used the software for: ### "As a Funeral Director its been great to use..." May 22, 2015 4.0 I think there should be an option to post more pictures of the deceased. Families often request to display more pictures. Once someone gets through the learning curve its fairly simple to use, but the learning curve can be challenging for a beginner and especially those who are computer challenged. Review Source Response from Funeral Directors Resource May 22, 2015 Kyle, Thanks for the review! We are in the process of adding the ability to have more pictures on each obituary. We will let you know when that feature is added. We appreciate your business! VO Vinson O. Funeral Director Used the software for: ### "PERFECT solution for me!" June 26, 2014 5.0 Easy to use, intuitive, I was using it 20 minutes after the demonstration and have never looked back. No more paying a fortune for software that doesn't get updated. This is THE WAY for funeral homes to automate! Review Source Response from Funeral Directors Resource June 26, 2014 Thank you Mr. Orr for your review. We pride ourselves as being big on service and features and low on price so that we provide an incredible value. MY Mary Y. Office Administrator Used the software for: ### "Been using program for all deaths in Hemet/Murrieta area since Sept 2013" May 28, 2015 5.0 Very easy to use and Kris (technical help) is fabulous. Always right there to help and very pleasant to work with. Review Source Response from Funeral Directors Resource May 28, 2015 Thank you Mary. It is a pleasure to work with you and the staff there at the funeral home. TC Thomas C. Used the software for: ### "Great product" January 6, 2017 4.0 This is à really great product and for a good Price. Improving our work and make it easier! I love it Review Source HR Hannah R. Funeral Director Consumer Services Used the software for: 1-2 years ### "Osiris saves times and puts families first" October 1, 2025 5.0 Overall, I have enjoyed using Osiris. It has helped me stay on top of my tasks and accounting. I love having all forms in one place and auto filled as well which saves a lot of time. Pros I love how Osiris helps you stay organized. I love the checklists, event management and ability for families to collaborate. Osiris is a digital file which helps funeral directors put the families first and stay organized. Cons I do wish Osiris had more access without a computer such as an app. I know Osiris premier is growing so I am excited to see what improvements it will make. Review Source Response from Funeral Directors Resource March 3, 2026 Thank you for your insightful review, Hannah! We’re so glad to hear that Osiris is helping you stay organized and keeping families first. We appreciate your feedback about mobile access as well. Expanding accessibility is something we’re continuing to work on as Osiris Premier grows. Thank you for being part of the Osiris community! AL Andrew L. President Consumer Services Used the software for: 2+ years ### "Osiris is the first case management system that improved our company" April 11, 2025 5.0 Osiris Software has truly transformed the way we operate at Heartland Cremation & Burial Society. As a high-volume cremation brand, efficiency and accuracy are everything—and Osiris delivers on both fronts. The platform has streamlined our day-to-day processes, making case management faster, more organized, and far less stressful for our team. One of the biggest game-changers for me personally has been the QuickBooks integration. It saves me a tremendous amount of time on accounting and eliminates so many of the manual steps that used to bog down our workflow. But what really sets Osiris apart is the support team. Their hands-on, personalized service is remarkable. From onboarding to ongoing updates, they’ve walked alongside us every step of the way—always responsive, always helpful, and truly invested in our success. Osiris isn’t just software—it’s a partnership. If you’re in the funeral or cremation profession and want a system that actually makes your life easier, this is the one. Pros Why I like and recommend Osiris; family owned and operated, excellent support, affordability/value and simplicity of the software. Cons Not much to dislike, but if I were to make some improvements, I would recommend the following: continue to offer more of the desktop features on the browser platform, create a dashboard that would show progress on all of the "open" cases and include a AI powered obituary platform. Review Source Response from Funeral Directors Resource March 3, 2026 Andrew, thank you so much for your detailed review. We truly appreciate you taking the time to share your experience. It means a great deal to us to hear how Osiris is supporting your business. Knowing that our tools and integrations are saving you time and reducing stress for your team is exactly why we do what we do. Your kind words about our support team are especially meaningful. As a family-owned and operated company, building real partnerships with the firms we serve is at the heart of everything we do. We also truly value your suggestions. Feedback like yours helps shape our roadmap. Osiris Premier is at the forefront of our focus. We’re actively investing in bringing even more powerful, streamlined features to the browser experience. Thank you again for your trust and partnership. We’re honored to support your mission and look forward to continuing to grow together. GD Glancy D. General Manager Funeral Director Environmental Services Used the software for: Less than 6 months ### "Scott’s Bluff Morticians " January 22, 2026 5.0 The overall experience I’ve had with the Osiris software has been nothing but great things, easy and convenient for the funeral directors and funeral industry Pros I like that all my forms and documents that I need for a case is just clicks away. I recommend this software. Cons Ive had the software a few months and it has done everything that I need the software to do and plus more. So far no complaints Review Source Response from Funeral Directors Resource February 26, 2026 Thank you so much for your thoughtful review, Glancy! We’re thrilled to hear that Osiris has made accessing your forms and case documents quick and convenient. Our goal is always to simplify your workflow and support funeral directors with reliable, easy-to-use tools, so it’s wonderful to know the software has exceeded your expectations. We truly appreciate your recommendation and your trust in Osiris. If there’s ever anything we can do to further support you, our team is always here to help.