--- title: "Osiris Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Osiris the right Funeral Home solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124753/Osiris/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Osiris 4.7 (65) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Osiris Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews GD Glancy D General Manager Funeral DirectorEnvironmental Services, 2 - 10 employeesUsed the software for: Less than 6 months. “I like that all my forms and documents that I need for a case is just clicks away.“ January 22, 2026 EG Eric G Operations ManagerFacilities Services, 11 - 50 employeesUsed the software for: More than 2 years. “I don't like the fact that we can't get certain specified reports and the fact that the mobile version is not as user friendly as a desktop version.“ November 23, 2024 RR Robert R Licensed Funeral DirectorEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “After looking at several options the offerings of Osiris made perfect sense for us.“ June 23, 2026 MM Maria Resendiz M Office SupervisorGovernment Relations, 11 - 50 employeesUsed the software for: More than 2 years. “In the beginning, Osiris had features that were meant for the Funeral Homes and were not really beneficial to cemeteries.“ March 23, 2026 RR Robert R Licensed Funeral DirectorEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “From the onboarding with Osiris until today the support from sales to tech has been top notch,“ June 23, 2026 AB Angela B Family Service CounselorInsurance, 2 - 10 employeesUsed the software for: Less than 6 months. “I haven't been using it that long. When I've had issues they've been my error.“ November 20, 2025 PB PJ B Funeral DirectorIndividual & Family Services, 11 - 50 employeesUsed the software for: More than 2 years. “I love the integration of safe document sending with signatures and also the ease of data entry.“ November 22, 2024 JF Jennifer F Funeral DirectorConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “It took us a long time to make the switch from antiquated software. “ June 11, 2025 ## Showing most helpful reviews Showing 1-25 of 65 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Licensed Funeral Director Used the software for: 3-5 years ### "Osiris is the right choice " June 24, 2026 5.0 The support has been top notch. They are great to work with. From the onboarding with Osiris until today the support from sales to tech has been top notch, Pros We are a small family-owned funeral home that had not used a software program prior to signing with Osiris in 2023. After looking at several options the offerings of Osiris made perfect sense for us. The case management is wonderful. The ability to allow e-signing of documents by the family has made our jobs much easier. Osiris created a wonderful system that serves us well for our at need and preneed services. Cons I do not have any cons so far! The system is very user friendly. Osiris allows us to better serve our families. Review Source R Reviewer General Manager Used the software for: 3-5 years ### "Osiris Review " March 26, 2026 5.0 The Osiris team has been incredibly kind and supportive. Our experience has been extremely positive. Pros There are so many features we enjoy using; the document and payment links, Osiris Pay for easy payment tracking, the QuickBooks export for invoices and deposits, and especially how the grave‑location populates on our documents and removes the risk of manual entry errors. Cons Still waiting on new features and reports to be released that we are very excited about. We have a lot to look forward to! Review Source R Reviewer Office Supervisor Used the software for: 3-5 years ### "Osiris a new beginning " March 26, 2026 4.0 Having to work with Osiris since 2019, Osiris has evolved and improved many of its original features. Working closely with the Osiris software team, we were able to work through these features and make Osiris work for us. They truly listen and care for the needs of their clients. Pros Osiris software is easy to navigate. Training oncoming staff on how to navigate the Osiris software was truly easy. They have a great customer response time. Cons In the beginning, Osiris had features that were meant for the Funeral Homes and were not really beneficial to cemeteries. Review Source R Reviewer General Manager Used the software for: 3-5 years ### "General Manager" March 25, 2026 5.0 Excellent, the Osiris staff is full of knowledge, and their customer service is 2nd to none. Osiris has delivered on all of their promises. Pros The product delivers everything our cemetery needs. It is user friendly and easy to understand. We have a software that delivers the needs of the cemetery and the families. Cons Nothing, the system works well. The software is designed for the needs of our cemetery, and it can be custom to any needs. Review Source R Reviewer Funeral Director Used the software for: 3-5 years ### "The Help of Osiris" February 9, 2026 5.0 Never been disappointed. I would recommend to anyone for the sake of direct location of services. Kudos Pros It has been and continues to be a most helpful resource. At anytime it’s quick and efficient. Thank you Cons So many channels of great business structure and family collaboration is a joy to use and invite others Review Source R Reviewer General Manager Funeral Director Used the software for: Less than 1 year ### "Scott’s Bluff Morticians " January 27, 2026 5.0 The overall experience I’ve had with the Osiris software has been nothing but great things, easy and convenient for the funeral directors and funeral industry Pros I like that all my forms and documents that I need for a case is just clicks away. I recommend this software. Cons Ive had the software a few months and it has done everything that I need the software to do and plus more. So far no complaints Review Source R Reviewer Advance Funeral Planner Used the software for: Less than 1 year ### "Sometimes Simple is Better " January 23, 2026 5.0 As a new funeral planner, and new to the industry, I have found it to be an easy to learn system. It is streamline on the information. You don't have to jump around. It's is not too complex. Pros It is simple and streamlined. I like that the side bar has everything. From what I understand the funeral home gets unlimited storage. Cons There could be a spot for family to email photos other than just informational collaboration. Unless I'm unaware of it, it would be nice to be able to copy a profile or contract when creating a new contact that is a family member. Example: Husband and wife come in. Create profile and estimate for wife. Husband wants the same thing. The ability to copy wife information over to husband through a click would be awesome. Review Source R Reviewer Family Service Counselor Used the software for: Less than 1 year ### "Easy to navigate" November 21, 2025 5.0 I've used other programs in the past (HMIS) & Osiris is very comparable. I'm new to the program but it's pretty self explanatory. Pros Easy to navigate. Time saving that you can send forms for signature through the program vs DocuSign. Cons Nothing that I can think of. I haven't been using it that long. When I've had issues they've been my error. Review Source R Reviewer Arranging Funeral Director Used the software for: 1-3 years ### "Simple Arrangement Software with Quickbooks Integration" September 18, 2018 4.0 arrangement meeting are much easier with the software and math errors are thing of the past. We enjoy the software and it makes meeting with clients and pricing much easier. Pros The ease of use and how it exports my client files into my quickbook systems Cons The ability to store scanned documents to the client files. Review Source R Reviewer Operations Manager Used the software for: 3-5 years ### "Improving Osiris" November 29, 2024 3.0 Overall the software is good, but there are other versions that other software produce in this industry that are even better. I like the company but I would like for them to improve more. If not there could be a possibility we may have to look for what we need elsewhere in the future. Pros I like the fact that it is a software dedicated to the funeral industry and it helps with the upkeep of entering decedent's, tracking paperwork, funeral bills, etc. Cons I don't like the fact that we can't get certain specified reports and the fact that the mobile version is not as user friendly as a desktop version. Review Source R Reviewer Owner Manager Used the software for: 3-5 years ### "A Must Have!" September 1, 2025 5.0 Overall, we are very pleased with Osiris. We have been using the system for over 6 years now. It is easy to use and fills all our needs. We are able to upload and keep all documents in our printed file and keep it electronically to share across locations. It has helped us with our efficiency and communication in our funeral homes. Customer service has been top notch. They are very responsive and have been very attentive to our needs. We would recommend Osiris to any funeral home looking for a comprehensive software program that is easy to use and powerful enough to cover all important and necessary funeral home needs. It is a must have for our offices! Pros We have used several software systems over the years and Osiris is by far the simpliest and most comprehesive. From the very start, it is intuitive and user friendly. Our staff was able to quickly learn what was necessary for our needs and intergrate it right away. Having all our files and paperwork in one place to be shared across locations is a must have. Osiris has made our processes more streamlined and efficient. Cons There are only a few things that we don't like about Osiris. Because the vitals page is for multiple states, there is information on there that we do not have to collect. When training someone, we just have to let them know which information is pertinent and which is not. We would love to see more access on the mobile app. Having access to notes would be very helpful when we are on the go and outside the office. Review Source R Reviewer Office Manager Used the software for: 1-3 years ### "Office Manager" September 17, 2024 4.0 My overall experience with Osiris is very good, great tool for the funeral directors and managers to use to communicate about their families. Pros What I like most about Osiris is the vast information that is available for each of the cases. Also, the availability with support staff is awesome, always very helpful. Cons What I least like about Osiris is learning aspect; I can navigate very easily, but truly don't have the time to learn as much as I think I should. Review Source R Reviewer General Manager Used the software for: 1-3 years ### "Exceeded my expectations!!!!" September 11, 2019 5.0 Pros On day to day operations the biggest impact a company can make is resolution. Osiris has a very scarce amount of glitches, but the couple we had in 2 years are fixed immediately. They go above and beyond and I could not be happier with my choice. Everything and everyone is amazing. Cons Honestly nothing can be improved. Everyone within the organization goes above and beyond. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Osiris is the best fit for us" March 1, 2022 5.0 The issues that have caused the most problems stem from our staff in learning to use the software and their failure to recognize the potential advantage of having software which will be so beneficial to our future. Pros Pricing and its user-friendly approach. It has all the bells and whistles we need without being overwhelming. Cons We are in the very beginning stage of incorporating software into our business and so far I have no complaints. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Awesome Program " August 21, 2019 5.0 Osiris is going to take over the industry. I have recommended it to my dad at Robertson Funeral Home and also my uncle at King tears Mortuary and they are going get it. Pros This was very user friendly. I was able to be mobile with this program. Cons It was amazing but I can’t think of a complaint Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Streamlining Productivity" August 28, 2019 5.0 We have just started using Osiris and have not used its full potential but we are very pleased with the ability to have information readily available even after hours, particularly to have notes available on individual cases so we know what communication has already transpired. Pros I love that we have all of our info available even when we are away from the Funeral Home. I also love the integration with QuickBooks! Cons I wish when you enter information it would just autopopulate without having to create a directory. Review Source R Reviewer President / CEO Used the software for: Less than 1 year ### "Appreciated " March 1, 2022 5.0 I have had a great experience from professional and efficient management that cares about the clientele and other aspects of the business Pros The whole arrangement process is right there and self explanatory Cons All of the things included in the services present are very efficient for today's economy and 21st century technology. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Osiris" January 31, 2023 5.0 Their customer service is above and beyond great Pros Customer service is the best. i have never called and not got an answer to my questions! Cons I really like the program not much that I can say that I do not like. Review Source R Reviewer Admin Manager Used the software for: Less than 1 year ### "YES TO OSIRIS" September 11, 2019 5.0 AMAZING!!! Pros Everything is done in one place, great customer service they make sure we have everything we need Cons Nothing to dislike this company does no wrong Review Source R Reviewer Funeral Director/Embalmer ### "As a Funeral Director its been great to use..." May 25, 2015 4.0 I think there should be an option to post more pictures of the deceased. Families often request to display more pictures. Once someone gets through the learning curve its fairly simple to use, but the learning curve can be challenging for a beginner and especially those who are computer challenged. Review Source R Reviewer Funeral Director ### "PERFECT solution for me!" June 29, 2014 5.0 Easy to use, intuitive, I was using it 20 minutes after the demonstration and have never looked back. No more paying a fortune for software that doesn't get updated. This is THE WAY for funeral homes to automate! Review Source R Reviewer Office Administrator ### "Been using program for all deaths in Hemet/Murrieta area since Sept 2013" May 31, 2015 5.0 Very easy to use and Kris (technical help) is fabulous. Always right there to help and very pleasant to work with. Review Source R Reviewer ### "Great product" September 5, 2017 4.0 This is à really great product and for a good Price. Improving our work and make it easier! I love it Review Source R Reviewer Funeral Director Used the software for: 1-3 years ### "Osiris saves times and puts families first" October 3, 2025 5.0 Overall, I have enjoyed using Osiris. It has helped me stay on top of my tasks and accounting. I love having all forms in one place and auto filled as well which saves a lot of time. Pros I love how Osiris helps you stay organized. I love the checklists, event management and ability for families to collaborate. Osiris is a digital file which helps funeral directors put the families first and stay organized. Cons I do wish Osiris had more access without a computer such as an app. I know Osiris premier is growing so I am excited to see what improvements it will make. Review Source R Reviewer President Used the software for: 3-5 years ### "Osiris is the first case management system that improved our company" April 14, 2025 5.0 Osiris Software has truly transformed the way we operate at Heartland Cremation & Burial Society. As a high-volume cremation brand, efficiency and accuracy are everything—and Osiris delivers on both fronts. The platform has streamlined our day-to-day processes, making case management faster, more organized, and far less stressful for our team. One of the biggest game-changers for me personally has been the QuickBooks integration. It saves me a tremendous amount of time on accounting and eliminates so many of the manual steps that used to bog down our workflow. But what really sets Osiris apart is the support team. Their hands-on, personalized service is remarkable. From onboarding to ongoing updates, they’ve walked alongside us every step of the way—always responsive, always helpful, and truly invested in our success. Osiris isn’t just software—it’s a partnership. If you’re in the funeral or cremation profession and want a system that actually makes your life easier, this is the one. Pros Why I like and recommend Osiris; family owned and operated, excellent support, affordability/value and simplicity of the software. Cons Not much to dislike, but if I were to make some improvements, I would recommend the following: continue to offer more of the desktop features on the browser platform, create a dashboard that would show progress on all of the "open" cases and include a AI powered obituary platform. Review Source