--- title: "CounSol.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CounSol.com the right Mental Health solution for you? Explore 829 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124769/CounSol-com/reviews/" page_type: "reviews" language: "en" --- CounSol.com 4.7 (829) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of CounSol.com Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews MK Maura K Licensed Professional Counselor and Practice OwnerMental Health Care, Self-employedUsed the software for: More than 2 years. “Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through processes with which I was unfamiliar prior to working with him through my subscription with CounSol.“ September 9, 2025 WB Wesley B TherapistMental Health Care, Self-employedUsed the software for: More than 2 years. “That is, I was required to complete lengthy documents, certifying that I would do things (e.g., maintain PCI manuals) that I doubt almost any CounSol users are actually doing. Because of this, I do not use the CounSol credit card processing component.“ October 3, 2025 Suzie S Licensed Mental Health Therapist, Certified EMDR CounselorMental Health Care, Self-employedUsed the software for: More than 2 years. “Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more.“ March 26, 2026 JE Julie E TherapistMental Health Care, Self-employedUsed the software for: More than 2 years. “I only recently learned that I have to change the settings to have refunds apply to my clients' accounts so I have to tell them not to look at the balance since I don't know how to go back and correct it.“ January 15, 2025 MS Michael S PsychologistMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management.“ October 3, 2025 Abigail M Individual and Couples TherapistMental Health Care, Self-employedUsed the software for: More than 2 years. “Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact)“ August 19, 2025 LS Lucy S Licensed PsychologistMental Health Care, Self-employedUsed the software for: More than 2 years. “It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and payment processing, virtual sessions.“ July 23, 2025 JA Jennifer A OWNER- LICENSED MENTAL HEALTH COUNSELORMental Health Care, Self-employedUsed the software for: 1-2 years. “Counsol.com has the availability for virtual telehealth sessions, but the feature is not user friendly for the therapist or client. “ February 13, 2025 ## Showing most helpful reviews Showing 1-25 of 829 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suzie S. Licensed Mental Health Therapist, Certified EMDR Counselor Mental Health Care Used the software for: 2+ years ### "Therapist loving CounSol for Client management" March 26, 2026 5.0 Counsol makes my work so much simpler. This program offers so many assets, making it a huge value, cost-wise. Pros Customer support has been beyond my expectations. My rep, \[sensitive content hidden\], responds to my inquiries within minutes. Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more. I highly recommend Counsol. Cons So far, 5 years using Counsol I literally can't thinkg of anything. If I can't figure something out, \[sensitive content hidden\], my customer rep to walk me through whatever it is. Review Source VW Vernesia W. Licensed Professional Counselor Mental Health Care Used the software for: 2+ years ### "CounSol is Superb For My Business" September 10, 2025 5.0 My overall experience has been a great one. I don't see myself using any other platform for my business. Pros CounSol has made my job easier. The navigational features are easy to use. I have not had to use customer support at all the entire time that I have been using the platform due to how user friendly the platform is. The notes feature has everything readily available at the click of a button. It helps with time management. Also, the value that I get for the money is definitely worth sticking with it. Cons I like everything about CounSol. It is user friendly and easy to navigate. The platform takes the "guess work" out of operating it. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing CounSol.com CounSol was easy to use and I liked the Dashboard setup. Review Source QM Queen M. Therapist Individual & Family Services Used the software for: 6-12 months ### "Review of Counsol" August 10, 2024 3.0 Pros the journal option , and the format of the notes Cons the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Layout / visually unappealing hard to build Review Source Response from CounSol.com September 18, 2024 Queen, Thank you for taking the time to complete a review or our services. Every member is offered the opportunity to have their forms built in by their personal account manager. Regarding duplicates, sounds like your clients are trying to register on the client portal when they are already in the system. Your account manager will be more than happy to address these issues. AG Anna G. Owner and Counselor Mental Health Care Used the software for: 2+ years ### "Easy to use" August 19, 2025 4.0 Overall it has been a pleasant experience with mostly no issues. I would recommend for starting out solo practitioners. Pros I like the support person that I work with. \[sensitive content hidden\] is great and always available for help. I love that you work with the same person all the time. The price is reasonable and some of the features are nice. Completing claims are easy. Cons CounSol's overall look is outdated and the client portal definitely could use a facelift. The aesthetics definitely could use an update. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing CounSol.com Just guessed if I was being honest. Wasn't sure what I was looking for. Switched from [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple Practice was difficult to set up and their customer support was terrible. Theranest was terrible. It was shutting down every other day. Review Source EQ Elizabeth Q. Therapist Mental Health Care Used the software for: 1-2 years ### "Amazing system for amazing price." September 10, 2025 4.0 I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use. Other than needing to create some of my own unique intake forms, there is already so much available on the portal itself that is formatted better than I could have written myself. Super satisfied. Pros Quick and responsive customer service. Ease of use and simple formatting for client and provider. Super great price compared to other common EHR systems. Easy, accessible, extensively helpful documentation prompts. Cons I wish there was an app!!! I could imagine how some users might want a video component for virtual sessions, but I prefer zoom. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[Therabill](https://www.capterra.com/p/109769/TheraBill/) Reason for choosing CounSol.com The price was a big seller for me, as well as documentation needs. Review Source KO Kim O. Clinical psychologist Mental Health Care Used the software for: 2+ years ### "Wonderful product" February 13, 2025 5.0 Great, I am very pleased that I chose CounSol for my practice. Pros I love that everything I need to run my business is in one place (patient info, scheduling, billing, legal paperwork, messaging, session/financial trends, internal notes, etc.); also, when I do have a question, my rep responds to my emails exceptionally quickly and thoroughly answers my questions/provides detailed info to address my issue. Cons It takes a bit of time to learn how to navigate through all of the features that make CounSol user friendly, and until you do, it can be frustrating. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing CounSol.com A colleague recommended it and showed me a bit about it. Review Source IQ Ivan Q. Practice Owner Mental Health Care Used the software for: 1-2 years ### "Counsol Review " February 13, 2025 5.0 They are a great program and the staff area always attentive. No complaints. Pros I run a practice that provides group sessions, approximately 14 a week. Counsol gives the ability to great group, and complete group progress notes for all members. Other few platforms I have tried also provide group option, but Counsol makes it the most easiest. Cons Difficult to say. Many of our issues were resolved within a few hours. Alternatives considered [IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/) Reason for choosing CounSol.com The ability to manage all of my groups and the ease of completing progress notes for clients in group sessions. Switched from [PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/)[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/) I needed the ability to scheduled and manage group sessions. Review Source LC Linda C. L.M.H.C. Mental Health Care Used the software for: 2+ years ### "I highly recommend Counsol.com for Therapists" January 16, 2025 5.0 I havae been with counsol for many years and have never had a complaint. The customer service is excellent. When I reach out for help or answers I receive it within a 24 hour or less period. It is an easy to use platform. Secure HIPPA. Good instructions, professional, respectful and helpful. Pros There are so many things I like about CounSol. It is clear and easy to navigate through. It is very secure. It offers the client a private journal and an email service for the client to keep in touch with their therapist when needed between sessions. Cons There is nothing that I don't like about CounSol. Alternatives considered [Talkspace](https://www.capterra.com/p/214810/Talkspace/) Reason for choosing CounSol.com The platform seemed to be less complicated than others while still providing all of the necessary professional features for clients. Review Source SG Stefanie G. Licensed Clinical Social Worker Mental Health Care Used the software for: 2+ years ### "CounSol is straightforward, value for money, and has awesome account managers" January 15, 2025 5.0 Pros I like having a very responsive account manager in Matt. I also value the help documents that I can print out and refer back to. There are a lot of features that help automate the intake process and tracks when things are due - treatment plans etc. The cost is manageable when changing from the non-insurance plan to the insurance processing plan ($10 increase per month). Cons I find it cumbersome to create the client forms, internal forms, printed assessments. It is not as user friendly as dragging/dropping a fillable PDF. My account manager has offered to help with setting up forms, so that has been nice. Not being able to edit/add to the progress note template to include specific information that are requirements for specific insurance companies. There is no ability to send HIPAA compliant faxes to other providers. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing CounSol.com I chose based on recommendation of another therapist who had been using CounSol for a number of years. I like the option of getting a discount if other therapists use it. It is important to have ease of use and strong customer support. Review Source LP Linda P. Psychotherapist and Owner Mental Health Care Used the software for: 1-2 years ### "You can do more" February 3, 2025 5.0 The expertise and patience of the account representative was much appreciated. Pros Its flexibility to handle multiple therapists and more than one avenue of revenue at the same time. Cons It takes a little while to set up at first. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing CounSol.com Didn’t have the adaptability for several therapists and multiple revenue streams. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Needed flexibility for a number of therapists. Review Source JW Jonee W. Practitioner Mental Health Care Used the software for: 6-12 months ### "Helpful, but Could Use Some Updates" February 13, 2025 4.0 Overall, CounSol.com helps me run my practice smoothly. While it takes some getting used to, the features are useful, and the support team is great. With a few design updates, it could be even better. Pros I appreciate that CounSol.com has everything I need in one place—scheduling, telehealth, documentation, and billing. The client portal is a great feature, making it easy for clients to complete paperwork and send secure messages. Their customer support is also very responsive and helpful. Cons The interface feels a bit outdated and not as intuitive as I’d like. Some features take time to learn, and setting up customization can be a bit tedious. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) I switched to CounSol.com mainly for its calendar features, the ability to message all clients at once for general updates, and the client portal. These tools make scheduling, communication, and paperwork much more efficient for both me and my clients. Review Source BD Brenda D. Director and Owner Mental Health Care Used the software for: 2+ years ### "User-friendly" February 15, 2025 5.0 The platform also offers great customer service, ensuring a smooth user experience. Pros Counsol is user-friendly, with an intuitive interface that makes navigation easy. It seamlessly integrates with scheduling, billing, and client communication, streamlining workflow for professionals. Cons It would be even more beneficial with the addition of assessment tools to enhance its functionality. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing CounSol.com The system was very user-friendly and provided a helpful notification when a double booking occurred. Review Source LH Lia H. Therapist Mental Health Care Used the software for: 1-2 years ### "I LOVE CounSol.com!!!" January 15, 2025 5.0 I used CounSol.com as an intern and my supervisor recommended it to me when I started my private practice. I continue to be amazed and delighted at the quality of customer service! Whenever I have a question or concerns and reach out to customer service, they respond within a very short time and have always been able to give me the answers and guidance I need! Pros It is user friendly and the customer service is top notch! Cons I really don't have any negative feedback to give Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) I used both Simple Practice and CounSol.com. CounSol is less expensive and has more ease of use and the customer service is impeccable! Review Source MG Michele G. Licensed Marriage and Family Therapist Mental Health Care Used the software for: 1-2 years ### "Amazing platform!!" January 15, 2025 5.0 Amazing customer support. I was so skeptical to rely on email etc for last minute support but it is beyond high quality, fast, and invaluable! They are so awesome and patient. Pros I love how user friendly the platform is! I cant believe I wasn't using this from the beginning. It makes private practice so seamless. Im surprised more people dont know use Counsol! Cons Would be nice to have a tab to track business expenses and a way to track groups, and make extra notes in the file without creating a session - eg a free quick call or a consultation with another professional. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Reason for choosing CounSol.com Best value, easy to use, easy to get onboarded Review Source AS Amera S. Owner Mental Health Care Used the software for: 2+ years ### "Use Counsol For Your Practice" January 15, 2025 4.0 Positive experience. Have been using for years. Everything in one place. Pros Great customer services. Easy to use. Everything I need is in one place. Cons The telehealth does not work well all of the time. Alternatives considered [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing CounSol.com Other person I knew was using it so I went with their rec. Review Source SM Scott M. Owner Professional Training & Coaching Used the software for: 1-2 years ### "A very good service, but could be better" June 20, 2024 4.0 Overall it's been a positive experience. I came from a big-name CRM for therapists and absolutely hated it. CounSol addressed many of those issues, but fell short in other ways. Still, I like the service I'm receiving and my questions are answered in a professional and friendly fashion. I would recommend this to others. Pros \*I really like the ability to customize my dashboard. When I log in to my account, I see what's needed and I don't see anything else. \*Scheduling sessions is a breeze after you get the hang of it. \*Their connection with Stripe helps with payments. \*The ability to send multiple reminders is nice (although anything over one is extra). \*I've had good customer service experiences and they were always friendly and helpful. Cons \*Not having 2-way calendar integration is a killer. There have been multiple times I have scheduled clients over personal events because I can't have event times blocked off. Massive miss. \*Not having Zoom integration is also brutal. It adds multiple steps for me, which are not desirable. I get it; they want you to use their proprietary video software. I tried it, and 4 out of 5 clients had difficulty. \*Charging for a second and third email reminder is kind of ridiculous, in my opinion. This is a needed service, and it's extra no matter what plan you're on. \*If you add a service, you have to jump through a few hoops to get the scheduler to pick it up and allow you to schedule it. Too many hoops to jump through instead of it being streamlined. \*You have to manually add each service code into each service. This gets old. Allow a master code for the client and anytime it changes we can go in to manually change it. Alternatives considered [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) Reason for choosing CounSol.com CarePatron was still in the rolling out features stage when I made the switch. I really liked the ability to custom-create forms and schedule clients with Zoom integration. It was only due to it being quasi complete is the reason for making the shift to CounSol. Their price point was amazing as well! I'd recommend them as a backup if CounSol doesn't work for someone. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) SimplePractice wasn't updating their service, customer service was mediocre, and they don't take ANY suggestions from the community to make updates. They wouldn't even let me schedule sessions in different time zones. It was bad for clients who were in a different time zone and some showed up late, or early, to sessions. But what really was bad is there is an entire community writing on the help desk website for them to make improvements and when I brought up the improvement of allowing us to schedule in the client's time zone the customer service person shared the owner shot that down and said no he wouldn't make that change to the site. Plus they charge an extra $20 or $30 just to have calendar integration!!!! Review Source Response from CounSol.com June 26, 2024 We appreciate your review, Scott! Counselor feedback has been what drives us to update and improve our platform over the years. We understand your concern regarding the cost for additional session reminders. Surprisingly, this is not a commonly used feature but we like to offer it for folks who would like more than the single reminder that is included with all memberships. Since we must to pay a fee per outgoing SMS to make text notifications possible, offering multiple text notifications for all members would increase the membership prices for all. Given the lack of popularity of this feature overall, we decided to keep prices the same and offer this as an upgrade instead. Thanks! AS Angela S. Counselor Health, Wellness and Fitness Used the software for: 2+ years ### "Still great" June 19, 2024 5.0 I’ve been with CounSol for more than 10 years and have been completely happy with them. Pros I appreciate the user friendly interface and the amazing customer support. Cons I think the list of forms in the client portal could be improved since clients seem to get confused about whether they need to complete the optional forms (such as the Release of Information). It would be nice if there was a way to have interactive forms so a client could answer a few basic questions and that would then trigger which other forms should be required. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Reason for choosing CounSol.com CounSol had a better user interface and allowed for client self-scheduling. Switched from [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) I wanted a system that would allow clients to self-schedule. Review Source Response from CounSol.com June 27, 2024 Thank you for the amazing review, Angela. We love to see 5 stars! As you may already be aware, you can auto-assign forms based on client label (client type). We like your suggestion regarding the interactive forms and will keep it in mind! RN Roxanne N. Licensed Professional Counselor Mental Health Care Used the software for: 2+ years ### "Happy I made the choice to use CounSol!" June 20, 2024 5.0 Pros I appreciate all of the different options to create my own templates and all of the features involved. I also really like the option of being able to keep all of my communication with Clients through CounSol and that it is HIPAA secure. Cons Some of the calendar features and assigning codes/costs can be confusing. All of the positives involving the calendar (e.g. client reminder options) outweigh the negatives though and I just use the features I understand/add value to my practice. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing CounSol.com The price/referral program, ease of use (I was happy when I found a manual), excellent customer service (including timeliness) and customization options led me to ultimately choosing CounSol and I am really happy I did! Review Source Response from CounSol.com June 27, 2024 We appreciate the stellar review! We're proud we can offer a personal dedicated account manager to each practice. Please reach out if you would like some help navigating those more confusing features you mentioned. We are here to make your life easier as a business owner. Thanks Roxanne! MD MARSHA D. OWNER, CLINICIAN Mental Health Care Used the software for: 1-2 years ### "Happy to have Counsol.com for 15 years! " September 10, 2025 5.0 I am so glad I picked this EHR many years ago when I started my practice. I often think that I don't know what I would do without it. Price is great for all the features, and they keep adding additional ones. Troubleshooting is easy with a real person for assistance, not a phone tree. Pros I love CounSol.com; I have had it about 15 yrs. Everything is at my fingertips. It is always available ( very important); easy to use; has varied features to fit your office needs. Progress notes have check off boxes that are changeable, and assists in having HIPAA compliance. Clients can log in and complete forms for insurance, personal info, and more. It has option for telehealth sessions. You also have support quickly with your personal case manager. Cons Sometimes my clients find it difficult to log on to video sessions, but this seems to be more to do with their difficulty with technology, so I think the more tech savvy one's client is, the better this goes. It normally works super great with a personal phone, if all else fails. Review Source SS Sydney S. Licensed Professional Counselor Mental Health Care Used the software for: 2+ years ### "Time Saver" September 3, 2025 5.0 I have enjoyed CounSol.com, and whenever I have a question, they are always quick to help me. \[sensitive content hidden\] is a great resource. Pros CounSol.com has been a game-changer for my practice. I used to schedule all my appointments myself and was constantly receiving messages from clients needing to change or cancel. It has saved me immeasurable time to have a calendar that I can set up for them to make and change their sessions. Cons I wish there were a less expensive video option. The majority of my practice is face-to-face in the office. On the rare occasions when I need to use telehealth, I wish there were a cheaper option available via the Counsol website. Review Source MW Michelle W. Owner and Mental Health Provider Mental Health Care Used the software for: 2+ years ### "Good EHR for your money" February 18, 2025 4.0 Really affordable, personalized support, user friendly Pros It's affordable and has all the things I need. It's generally user friendly. I love the one-on-one support. My rep has been great. Cons The virtual platform is not very good, it has a lot of bugs. Doxy.me (free) works way better. I'd like the form creation to be more intuitive to set up. I still haven't set anything up because it's such a hassle. It would be nice if there were standard forms (PHQ9, GAD7) already created. Review Source Response from CounSol.com February 25, 2025 We appreciate your review, Michelle! Please reach out to your personal account manager to assist you with adding those standard forms you are requesting. They will be happy to add those to your account for you! KB Kristi B. Clinical Director Mental Health Care Used the software for: 2+ years ### "You won't be disappointed" February 13, 2025 5.0 My experience has been amazing. I love having a dedicated support person for questions as they come up. Pros Ease of use, insurance filing integration, ability to add specialized assessment forms, ability to run reports to keep track of various business items like sessions, payments, overdue bills, etc. Cons There is a learning curve if you aren't used to using an electronic records system but most of CounSol is so intuitive which makes it easier. Review Source JE Julie E. Therapist Mental Health Care Used the software for: 2+ years ### "Good basic software" January 15, 2025 4.0 I've used it for 7 years. It does the job. I'm a boomer so I have never figured out how to have clients do their own paperwork through it. Pros I love the "Swiss army knife" approach of being able to do everything in one place. Cons Billing insurance through CounSol is clunky. I have to bill Medicare through a billing service because CounSol just didn't work. Many insurances issue one-use credit cards to pay bills and CounSol will not recognize those as insurance payments. I only recently learned that I have to change the settings to have refunds apply to my clients' accounts so I have to tell them not to look at the balance since I don't know how to go back and correct it. Review Source Response from CounSol.com January 21, 2025 Thanks for taking the time to leave your review! We now allow credit cards to be saved as insurance payment options. Please reach out to your account manager for instructions to set this up! JB Jenni B. Owner Individual & Family Services Used the software for: Less than 6 months ### "Easy as 1,2,3" January 21, 2025 5.0 It is so easy to store clients records schedule appointments Pros Everything is all right there don’t have to switch from one software to another Cons I love everything there is nothing to dislike Review Source HS Howard S. Psychotherapist Mental Health Care Used the software for: 2+ years ### "I'm Staying with Counsol" February 17, 2022 5.0 It's the perfect application to run my practice. It always performs perfectly, was customizable to perfectly match my needs without compromise. My clients have no problems accessing their portal, sending secure messages, using the secure journaling feature, and making payments. Using Counsol lets me focus on caring for my clients and not wrestling with a software application! Pros My favorite feature of Counsol.com is the attentive, knowledgeable, available and helpful customer service with this product. I'm fortunate enough to have an assigned Support Manager who makes it his priority for me to be productive with this software. This is in stark contrast to other software vendors that send you to FAQs, ChatBots, or Knowledge Bases directories to hunt down your answers. My favorite technical feature is the availability of FORMS for use with my clients. No other software has the depth/breadth and ease of use for form creation and use. Cons The interface and client experience with the portal is dated with its look and functionality. The online session functionality is not supported for clinicians that are not located in the United States. Reason for choosing CounSol.com I selected Counsol after an exhaustive evaluation of two other platforms. Counsol won hands down in the areas of customization, ease of use, flexibility, use of forms and technical support. Two years later after starting my practice I evaluated two other software packages and again, they came up short. Counsol is the best for my practice. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.