# Page 2 | Alert Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Alert the right Equipment Rental solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124784/Alert-EasyPro/reviews --- Alert 4.6 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Alert ## Showing most helpful reviews Showing 26-43 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Jay W. Owner Used the software for: 2+ years ### "Fantastic Customer Service" February 21, 2017 5.0 Business is about the relationship. At Alert you aren't a number. I don't give a customer number when I call, just my name. I have used Alert software since 1989 and will not consider any other software. The features of this software are extensive and can do virtually anything I want to do, all I have to do is ask. The Alert users group and the fact that future revisions are customer driven make this a very customer friendly and responsive software solution. Pros Ease of use and support. Review Source DB Debbie B. Retail Used the software for: 2+ years ### "Review of Alert Easypro" February 21, 2017 5.0 We have been with Alert since 1989 and have been very happy with not only the software, but the service. When I call them, someone always answers and is very helpful. Anytime that I have special projects that I need to do, they help me sort out how to implement them effectively. The software is kept up to date and they are always coming out with new technology to help us run our store. It is nice having at least one part of the business that is effortless! Pros It is easy to use. Review Source AV Austin V. Manager Construction Used the software for: 2+ years ### "A Great All Around System for Rental Companies" February 23, 2017 4.0 We have been using them for a long time and they have always treated us well and addressed any questions or issues we have had over the years in a timely manner. Also like how you can just call them up and actually talk to someone pretty much right away. Thanks Alert for all the support over the years, Great company to do business with. Pros Easy to Use, Easy Set up, Good Features, Easy to Teach new employees the system. Cons None really Review Source MH MICHAEL H. CFO Used the software for: 2+ years ### "Alert Review" February 21, 2017 5.0 We have been with the Alert system for 25 yrs now. The ownership and support staff has always had our growth and interests in mind. I would not hesitate to recommend this software. Pros EASE OF USE Review Source Response from Alert Management Systems February 21, 2017 Mike, as a Special Event Top 30 company, we're excited to have been by your side and bear witness to your phenomenal growth these past decades! Thank YOU for making Alert EasyPro better and better each year! -Kara Lawrence, Co-President/CEO PB Pat B. President Construction Used the software for: 2+ years ### "15 years and going strong!" February 21, 2017 4.0 Satisfied customer for 15 years, not sure where we would be with out Alert Great software better people . Always improving and listening to their customers to get their input as to what they would like to see improved. Pros Fits our needs always improving Cons Nothing in particular Review Source JG John G. Director of Leasing Operations Construction Used the software for: 6-12 months ### "Alert Review" December 8, 2016 4.0 From day one we knew it was not going to be easy to transition to a new software. Mary and team have made the change easier for us. There was always going to be growing pains and the alert staff has done everything to minimize those and support us in our growth. Pros The support of the team and their flexibility to work with our desires Cons To me, the graphics and design are still "basic". They aren't very visual in helping the user get to a certain area Review Source Response from Alert Management Systems February 21, 2017 John - we appreciate your patience and realistic expectations! We've enjoyed working with you and your superb team. - Kara Lawrence, Co-President/CEO DT Dorsey T. Used the software for: ### "Join the Family! " February 21, 2017 5.0 We came onboard with Alert back in 1992 because at that time they were one of the few companies at the time who would write custom code and change their program to do business the way you wanted to! Fast forward to 25 years later and they are still all about helping you do business the way you want to do it! I've talked to several of my peers in the Rental Business and none of them have a users group anywhere close to Alert. Alert takes a lot of input from all of it's users and keeps the software moving in a direction acceptable for everyone, be it a small single store General Rental Center or Large Multiple Location Equipment or Party Rental operations. Review Source KK Kate K. GM Retail Used the software for: Less than 6 months ### "Excellent software for the price tag. " February 22, 2017 5.0 This software has everything you need for your general rental store needs. The staff is very attentive and available. Pros Windows based. Quick. Good reports. Easy end of day. Cons Some quirks. Transferring info from old software to new it not flawless, lots to fix. Font is small on reports, even on the largest possible setting. Review Source ML Michelle L. Used the software for: ### "Best option for rental software" February 21, 2017 4.0 For the money spent, this is the best software option we found on the market. Different modules can be purchased depending on your specific business needs. The Dispatcher module has streamlined our operation. We have also integrated with our website; customers can submit quotes online and it immediately populates in the software. Entering orders feels a bit clunky at times. Great customer support. Lastly, the user conference offered annually is really valuable. It's a chance to meet with other users and see different ways to use the software, along with receiving additional training. Review Source TM Tim M. Used the software for: ### "A Solid, Time Tested Software Gem for your Rental Store" March 22, 2017 5.0 I am one of the original customers of Alert EasyPro and have always been very happy with the software itself and, more importantly, Alert Management System's team of programmers and support staff. EasyPro enables us to provide excellent customer service. Over the years, we have added features that are needed by full service special event equipment rental centers such as ours. Alert's team has always bent over backwards to try to accommodate our needs. Their longevity is a testament to their quality. I highly recommend Alert EasyPro to run your rental business. Review Source LD Lydia D. Used the software for: ### "Alert rental software" February 22, 2017 5.0 Our company has used the Alert Rental software since the mid 1980's. The software covered all our rental needs & has improved each year to improve ease & functionality. Alert personnel has always been top notch. Not only do they treat you like family, they know their stuff !! You couldn't hope for nicer people to deal with and they go out of their way to help. I highly recommend using the Alert System. Review Source JL Jeff L. Used the software for: ### "Using software for over 20 years" March 20, 2017 5.0 I have seen many rental software companies come and go but Alert Easy Pro is not only still here but a great software for rental companies. The upgrades they make to the software every year really help us do more and more. Their customer service is top notch. I can't imagine running my business without this software. Review Source DT DeMita T. Used the software for: ### "Excellent customer service" February 21, 2017 5.0 We have been using the Alert system for the last 27 years and have never had one issue that wasnt taken care of immediately. When you have a problem they are always there to solve it. I would recommend them to any rental store in need of a great rental program. Review Source MR Mark R. Used the software for: ### "Review from an Alert User" December 20, 2016 4.0 Alert is good software for the rental industry. What the software may lack which is made up by the amazing customer service! Review Source Response from Alert Management Systems February 21, 2017 Mark - thank you for the kind words! You and your staff are a delight to work with as well. - Kara Lawrence, Co-President/CEO AH Andrew H. Used the software for: ### "Alert Software listens to their users" February 21, 2017 4.0 Alert holds a user conference yearly to receive input from there clientele. Listening to what their users want is very important to them. They are not on the cutting edge of technology but they continue to strive to be. Review Source VE Valerie E. Used the software for: ### "Best rental software" February 21, 2017 5.0 We have been with the Alert system since our store opened in 1989. The software is easy to learn and we could not run our store without it. The support we get from the help desk has always been fast and efficient. Review Source LJ Lonnie J. Used the software for: ### "Alert Software" February 22, 2017 5.0 Very Satisfied with their product, we have used it for about 25 years. Easy to navigate, excellent support team. Upgrades to help with ever changing business. They offer excellent training. Review Source MD Michael D. Used the software for: ### "Decker tool" February 21, 2017 5.0 Having used alert for many years the simplicity it works under, gives us much more time to work our business and not run computer tasks. Well run and managed company. Super people Review Source Talk to a Capterra advisor for free and get results within 15 minutes.