AIMS 360

AIMS360 Fashion ERP

4 / 5 56 reviews

Who Uses This Software?

Importers, Wholesalers/Distributors and Manufactures of Apparel, Footwear, Handbags, Accessories, Jewelry, Home Furnishings and other fashion goods.


Average Ratings

56 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AIMS 360
  • www.aims360.com
  • Founded 1984
  • United States

About AIMS360 Fashion ERP

AIMS 360 offers the most robust and fully integrated business management software for manufacturers, wholesalers and importers of apparel, footwear, accessories and other fashion-related goods. It helps grow businesses and creates efficiencies with complete inventory management, time and action, multiple windows, high-level dashboards, enterprise business intelligence, reporting and much more. Our cloud software reduces cost and utilizes the latest .NET and Microsoft SQL platforms.


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AIMS360 Fashion ERP Features

  • Billing & Invoicing
  • Catalog Management
  • Inventory Management
  • Materials Management
  • Order Management
  • Product Management
  • Production Management
  • Purchasing
  • Returns Management
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Warehouse Management

AIMS360 Fashion ERP Reviews Recently Reviewed!


Easy to use, wished there were a bit more reports to work with but overall good.

Apr 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Pros: I enjoy the ease to work around the software, it is very user friendly. I like that we have various options to search the same thing, say orders...we can search through the orders module and the customer master module.

Cons: i dislike the occasional lag/shut down toward the end of the month. I also wished there was more variety with reports...

good, easy

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: pro: AIMS360 is easy to understand and use. You're allowed to have multiple tabs open so its easier when navigating.

Cons: cons : AIMS360 can be slow from time to time. This doesn't always happen but it has its moments when it slows down

Easy to navigate through, was the first software I used coming in the fashion industry 10 years ago

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very user friendly. Having a feature to upload photos for style/fabric reference is very functional.

Cons: There are some features of reporting that do not entail everything for specific needs but is still useful.

Overall: The ability to search for detailed information on certain styles efficiently.

Super user friendly

Apr 03, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to learn and execute my daily tasks with. It is also compatible with the most recent software updates on my computer, which also allows for easier usage.

Cons: Internet connection is severly sensitive while using AIMS. Sometimes it causes it to freeze. I've also noticed that speed is affected when AIMS has been used all day.

Overall: It allows me to do my daily tasks at work.

I do data entry and run reports.

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to export different reports to an excel spreadsheet. By doing this it allows me to customize the reports to where it is easy to review.

Cons: The thing that I like least about the software is that in the late afternoons when I am invoicing or posting payments, the system freezes or I get logged out.

Overall: Using this software saves time when entering orders.

Great customer service

Apr 02, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Lots of functionality to incorporate all aspects of the business from order entry to shipping and billing.

Cons: You need to go to too many modules to complete a transaction. Customer returns and refunds take like 4 different modules and several steps to get all the information you need.

Great inventory management and reports. So easy to customize reports to give us exactly what we need

Apr 02, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We love the detail in the reports as well as the precise ability to track and manage inventory of even the smallest parts that we use in production.

Cons: We may not use all of AIMS features (we use primarily for production and production tracking) but it gets a little dicey with raw materials inventory when ordering trims for a batch of production. We have been assigning the BOM in each cut to properly allocate ordered materials to the cuts they were intended for. However, this gets complicated when looking at actual stock of materials that we have on hand. Don't quite know what a good solution for that would be. Also, when receiving vendor purchase orders, there is no easy way to allocate the freight costs to the materials in that shipment. Freight changes based on each shipment, therefore fluctuates. We are not comfortable using a plug. This also leads us to costing on finished products that come in the door. It would be great to be able to generate a current cost based on the costs on the last shipment of used materials received.

Overall: This software benefits us not only in every component of production, but it also is the source for several of our end of month financial reports which is above and beyond what we expected ;-)

straight forward the system will take you as far as you allow it to

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It's ease and simplicity. Navigating through it you quickly realize it has straight forwardness to it. What you put in and is what you get out of it

Cons: When making updates, changes are not applied across functions. It requires a lot of manual input step by step to make sure multiple functions are updated. It can definitely benefit from a refresh given the times, the system feels a little antiquated

AIMS has been fantastic to work with and their support is the best I have ever experienced.

Apr 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and their customer support response. The integration of the software and flexibility to find information is excellent.

Cons: I would like to be able to make more custom reports. There are good pre defined reports but more flexibility to select fields would be helpful.

Overall I like the software there are just some issues

Apr 02, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I have found that the software is easy to teach therefore easy for anyone to learn for the most part.

Cons: Having to change dates when doing several adjustments , same with receiving. Not being able to run a manageable open order report with wip info.

Does Not Integrate with Magento or Shopify Plus

Apr 02, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I think it was the most cost-effective at the time, I was not here when it was implemented. Honestly for my use, there are no pros.

Cons: Does not integrate easily with Magento or Shopify Plus, so we were never able to connect our website to our company information.

Overall: I always learn something with a new ERP, so I suppose it helped my ability to independently troublshoot issues.

I have worked with AIMS on a data entry/customer service level, and it has been fairly positive.

Apr 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Many report options, style options, and sometimes the updates bring new features that are very helpful to my day-to-day process.

Cons: I have had issues with a few reports not running the way they used to, and not having the details or organization that they could have. There could be more places to put information on the Customer Details page, so that it isn't necessary to look through multiple tabs to find out, for example, if the customer is delinquent on payment.

We have gained insight to how ERP systems can change the way you managed your business.

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: We like that this software has ways to access information quickly.
The inventory management portion of this ERP has greatly improved processes.
The features and functionality is intuitive which makes this system easy to use and train.
AIMS support is efficient.

Cons: Emailing documents directly from the ERP has not been successful for the receiver.
Weblink features and functionality have not translated effectively for us.
Our customer information could use better relationship management functionality.

AIMS360 has been instrumental in the day to day decision making process of our business.

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is relatively intuitive and that customer support is quick to respond to any questions or issues.

Cons: I feel that some features are outdated or could be improved to meet the needs of an ever-changing business environment.

very simple to use. students find it easy to grasp ideas

Apr 02, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: simplicity. very easy to pick up. training is easy. Teaching this program is very easy. Especially since I teach technology for manufacturing classes.

Cons: it seems to be a big data entry program. can it do more? There seems to be a lot material which we do not cover in class. it seems to be beneficial if we went more in depth to understand the program.

Overall: its a very simple way for non-accounting people like me to understand the importance of being much more organized. Designers like myself are generally not too involved with financial matters. This softwear makes this sort of learning much easier.

Why spend 10x as much for fashion ERP software when AIMS360 has just about all the features needed?

Mar 31, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1.) Quick and agile deployment (as little as 30-days, as many as 90-days)!
2.) Fully featured ERP capabilities.
3.) Easy integrations with related systems (PLM, WMS, financials, eCom, etc.).
4.) Won't over-complicate a small or start-up business.
5.) Won't over-burden working capital or operational budget!

Cons: 1.) User Interface due for a facelift.
2.) Static reports could be improved (but system offers excellent data export capabilities)

Overall: Business needs are adequately supported without breaking the bank!

its clunky and slow, but has most of the functions and reporting we need

Mar 31, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: the reporting can give you pretty much everything you need, which is great. customer database is also easy to use.

Cons: some things take just too many clicks to get you where you want to go. we are also challenged with getting kicked off the system when you stop using it for 5 minutes or so.

Overall: order management, customer database, reporting, style master

I use the software for customer order entry and to track data

Mar 30, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Being able to see availability of style and colors, customers orders, order entry, and representatives orders,

Cons: It takes a long time to input each style once the styles have been uploaded in the system. The software moves very slow and I lose a connection even though my internet is fine.

Overall: Reports

Vendor Response

by AIMS 360 on April 20, 2018

Thank you for taking your time to give us a review, Trish! Though we're happy to see that you're enjoying a few of our many software functions, we want to create a more positive experience for you. I relay your feedback to our wonderful Support team so that you can tell us in detail your style input process and software usage. We don't want our customers to accept slow software connection as a 'way of life'; we want you to have the best resources to succeed!

Good software for the apparel industry

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: 1. Software is designed specifically for the apparel industry
2. Filtering features in Customer, Order screens
3. Has the capability to integrate with other software (e-commerce)
4. Knowledge base articles available for users
5. Better and easier user interface compared to AIMS v9

Cons: 1. Application freezes/hangs from time to time
2. Connection to server from Macs takes more time
3. More expensive than other apparel software
4. Customer support is good but there are times that resolutions on some features needs AIMS program updates that could take months

Good product but not user friendly

Mar 30, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Does everything you need it to. Great reporting features. Great that it has third party capability.

Cons: Customer service is not the easiest. Connection sometimes is slow. Need better integration with third party payers such a success joor. Need better customer service for the integration and general questions.

I think it's ok

Mar 30, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Easy to learn to use. We didn't really need to take the training course, as we figured it out ourselves.

Cons: Not the best software for accessories. We are currently using the software for apparel as well, but sizing seems to be an issue when trying to create skus in our POS.

Simple, easy-to-use software.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Streamlined, simple, intuitive. Having options in reporting is great. Great software with many levels of usage. Gold star.

Cons: Having to submit a ticket when something is wrong vs being able to talk to someone about it rt away. Reporting can get messy, but I also like having all the options- once you find the report you need, you're golden.

AIMS is really great for data processing and reporting!

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is very easy to look up/find information from past or current, such as sales reports, pricing, inventory, etc.

Cons: Training new staff is sometime difficult due to the fact that many of the portals and features can be accessed in more than 1 way which sometimes leads to confusion.

Overall: Accountability, track-ability, ease of use

I use Aims360 daily. Im able to easily perform the tasks needed in each module

Mar 30, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of making changes. Searching for information. Adding new information to each required field. Ability to delete mis-entered information

Cons: Some information has to be found in more than one module. Also, information looks different from one module to another

Overall: organization of our inventory. Invoicing, processing shipments and returns.

Mostly positive.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The capability to really customize screens and the many reports you can run. The different module set ups make it very easy to navigate.

Cons: The OTS report can be difficult to read. When exporting it to excel the size does not appear in the header.

Capterra-loader

Works great when I don't use it too much. Can start glitching after a while.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, has good functions, and easy for multiple people to use at the same time. I like the option to have a remote desktop and use it anywhere.

Cons: Does not offer enough features. If I am using it heavily all day, the system will stop responding and crash.

Good System - Customerservice replies quickly

Mar 30, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The support from the AIMS team gives is great - respond very quickly and always there to help. The reporting is easy to export.

Cons: Currently the only thing is the lack of a API integration and sometimes there is a lag when its large amount of data to be exported but that is to be expected

Good after learned it.

Mar 30, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use after getting to know it.
Easy to keep track on orders and stock.
Works good with weblink!

Cons: It took long time to understand the soft wear.
Sometimes it's way to slow but it usually works better after login out and back in again,

Hard to use in managing for B&M and Ecom Retail - more user friendly for Wholesale (re: costing)

Mar 30, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease to use - like using excel pivots. Works with company BI Tool. Pretty easy to catch on and use - not much training needed

Cons: Not made for running Retail B&M and EC but more for Wholesale. Pricing/Costing issues make it less user friendly to manage my retail business

Overall: reporting and inventory and order management

Been using for a long time and gets easier everyday

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. I use it to get information on customer orders, WIP and also recieved cuts. Helps me with allocated orders.

Cons: Maybe that can't change window when accessing PT's. For example, if I'm on a pick ticket window I have to go back to the main window to choose another one. Can't just click over to the next one

AIMS360 is very easy to navigate.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: AIMS360 is very user friendly. Whenever you change windows it is very easy to understand. I got all the reports I need.

Cons: There is nothing that I don't like with AIMS. Everything is perfect. Just by looking at the screen you already know which you need and where to go.

Software is excellent for the Apparel industry and the customer support is fast and professional.

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the software actually works and is strong on the areas needed. For example EDI orders processing runs smoothly. Also it helps maintain our stock up to date. We use it daily in our company and we have around a dozen users.

Cons: There is only a small part of the software that I do not like, but it can easily be fixed by their programmer's. Some of the search button/boxes are difficult to find. Once you find them you will get use to them but if a new user is trying to filter for certain data its really hard to find them.

Overall: It keeps our business running in all areas. Receiving, Shipping, Invoicing and EDI. We could not process our data with out it.

AIMS overall is very easy to use and serves it purpose well. Order processing is uncomplicated.

Mar 28, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: What I like most is that is easy to use. You don't really need formal training to understand its most common and basic uses in the apparel industry.

Cons: What I like least about the software is when changes are implemented, we are not advised or told that the changes that will happen. Also that not everything fits on the screen and that you need to scroll to find some of the information. Not exactly a deal breaker but it would help if all was at viewpoint.

Overall: super easy to use

Capterra-loader

Pretty good and easy to work

Mar 28, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: You can do pretty much everything on one program, easy to use and get the hang of it love how you can place orders from customer file so you don't have to do anything else

Cons: Cloud basis, meaning if no internet access you can't work, You can pull styles by sizes and it freezes alor

the best simple apparel software, easy to use

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: built into the functionality that make our lives easier and show the thoughtfulness that was put into building this system very very GOOD

Cons: Software is designed to provide for specific small business , still need development getting to the next level

Overall: Quick install, been around so long

Excellent but always need Sharooz or someone to assist me to get through program

Mar 27, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent industry software to illustrate to students the value of education and synthesis of courses

Cons: Always need assistance to get through software. Henry Cherner usually assisted me with my course. Not always getting follows up or follow-throughs on AIMS 360 Education

Vendor Response

by AIMS 360 on May 22, 2018

Hi Alyssa, We hope you're having a great week so far. We want to thank you for taking your time to write us a review. Our education/training program is something we exclusively offer and we're constantly finding ways to improve our outreach. We apologize for the lack of communication. We've been planning a better education outreach program since the passing of the late Henry Cherner. Nonetheless, we welcome any inquiries or questions you may have; we also highly encourage you to connect with us through our social media (@AIMS360) so we can stay in touch! Please feel free to reach out to us at support@aims360.com if you have any questions. Best, Jeanette

This software fits well into our small business needs.

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customer support is efficient. I appreciate when an issue arises they respond in a timely manner with a solution to the problem. They also make suggestions on how to improve processes.

Cons: CRM abilities should improve. We would prefer more visibility. We feel that the notes and the tasks are not sufficient enough to support what we want to accomplish with our CRM.

Overall: A huge difference in the way we manage our inventory and how we use our e-commerce platform.

Vendor Response

by AIMS 360 on May 18, 2018

Hi Caitlin! It's great to hear from you and we hope you've been well. We want to thank you for taking time out of your busy day to give us a review. Like you said, we give our 100% in our service to our customers. Not only do we help resolve problems but we look for ways to make it easy for all of our customers to do their jobs! That said, I read that you would like to see improvement in our CRM abilities. When you get a chance, please contact us at support@aims360 detailing what aspects you would like more visibility on. Thanks, Jeanette

Productivity, ease of use and functionality. Great experience working with AIMS.

Mar 27, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy managing reports, month end statements and inventory. Customer service has always been great to work with.

Cons: I least like about the system is that there is so much to learn, that I don't have enough time to learn everything that AIMS360 software has to offer.

Vendor Response

by AIMS 360 on May 18, 2018

Hi Jose, It's great to hear from you! We'd like to thank you for taking time out of your busy day to write us a review. We understand there's a lot to learn about our software and we try our best to make it easy and convenient for our customers to learn by offering our online and live-instructor training. We're currently working with our team in developing more targeted content for our customers to help you learn without feeling overwhelmed. In the meantime, I highly suggest you to follow our socials @AIMS360 for upcoming webinars, new feature announcements, and special offers - we're currently offering a 1-hr FREE chargeback assessment. And as always, if you have any questions, please contact support@aims360.com and we'll promptly assist you. Best, Jeanette

AIMS is pretty good for what it does. There are some serious inefficiencies though.

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it is relatively user friendly in terms of the order flow path. Basically, all of our employees are able to master whatever domain they need to understand.

Cons: There are some serious efficiency problems that create a lot of work for our team:

1) Invoices need to get emailed to customers when they get created. We have to field hundreds of emails and calls from customers looking for the invoice.

2) I hate that we are forced to use Chase Paymentech.

3) There could be a lot more and better integrations.

4) the Weblink is clunky looking, though out customers like it.

5) Its really frustrating that you cannot see customer invoices and orders in one place. There's no customer history. Causes a lot of work for our employees as they have to flip back and forth between databases.

6) Reporting suffers from a lot of the same problems. You can't get a legit customer history report that ties past and future togther. You cannot see which items were sold at full price e.g. even though the style record includes an MSRP. I'd like to know what percentage of Web sales last month were full price v. off price. It seems like you can never quite get just the reporting you need.

Vendor Response

by AIMS 360 on May 22, 2018

Hi Lawrence, Thank you for taking time out of your busy day to write us a review. We appreciate your feedback and the more information about your AIMS360 experience you can provide, we can resolve any issues you may have quicker. Based on your review, we do have solutions to the problems you brought to our attention. I've reached out to our Support Manager so she can walk you through each step of each issue, to ensure that you and your team understand fully. I'll create another conversation so we can keep this separate from your current ticket(s). Thanks, Jeanette

Overall I'd say my experience is pretty good.

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to use and can have multiple users logged in at once. There are ways to import multiple things at once as well as to easily export data.

Cons: There aren't as many functions/features as I would hope. Also, I wish that there were more options to personalize my user.

Overall: Can easily access our system. System information is up-to-date across multiple users. Ability to run reports. Can easily look up information.

Vendor Response

by AIMS 360 on May 18, 2018

Hi Megan, It's great to hear from you; we appreciate your time in giving us a review! I'm glad you're enjoying our amazing cross-user synchronization and report features. We always want to give you the best AIMS360 experience and we'd like to hear from you what functions/features and user customization you would like to see? Please feel free to send your suggestions to support@aims360.com and we will review them with our team! Thanks, Jeanette

I find the software to be relatively easy to use and important to our company's processes.

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I appreciate the ability to utilize Zendesk for help within the system as well as the opportunity to use customer support when needed for our team. I find that the system is straight forward in that many of the features work well within different modules and are consistent throughout.

Cons: Sometimes it is not clear when using Zendesk what the specific steps are to do something but when reaching out to customer support we usually get the help that we need.

Overall: We benefitted greatly in having more features than our previous ERP system and have found that the system has allowed us to grow as a company and continue to expand our operations by keeping better track of things such as inventory, costing, customer accounts etc.

Vendor Response

by AIMS 360 on May 15, 2018

Hi Matt, We hope you're having a great day! We want to thank you for taking time out of your busy day to write us a review. One of our main priorities is to ensure that our customers can easily use our software in managing their business processes. As always, if you have any questions or suggestions on how we can improve your experience, please feel free to contact our team. Thanks, Jeanette

Great software but still a lot of limitations like creating a report or upload functions.

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: still very easy to use means simplicity, good EDI functionality. I like the upload function for Style Master and Stock Adjustment.

Cons: Order Entry module, Reports module does not give any functionality to create your own report and the existing reports do not have all the fields you would want on the report. also screens do not have few fields which i wanted to see on the screen.

Overall: ease of use.

Vendor Response

by AIMS 360 on May 15, 2018

Hi Tausif, We hope you're having a great day! We want to thank you for your time in giving us a review. We always appreciate our customers' feedback because it let's us know how we're doing and what areas we can improve. I see that you've already brought up one of your fields suggestions and we've added it to our wishlist. If you have more fields suggestions, please continue to forward them to us. Our job is to make it easy to do yours! Thanks, Jeanette

I mainly use it to run QBOMs and place raw material orders. Works ok

Mar 27, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the Materials Where Used report, the PO summary report is super helpful as well to track my orders.

Cons: There's a report I have in mind that doesn't yet exist that would make my job so much easier! The allocated POs doesn't always pull everything it should. A lot of times I'm doing things manually.

Vendor Response

by AIMS 360 on April 24, 2018

Hi Juliet, Hope you've been well! Thank you for taking your time to give us feedback. I wanted to follow up on the report you have in mind. Would love to see if we can make this happen so I've forwarded your feedback to our team. Hope to continue our conversation soon!

Aims is very user friendly but is tailored ONLY towards apparel and not accessories which is too bad

Mar 27, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that the overall system is pretty user friendly so I was able to learn it pretty quickly and train my team as well.

Cons: I don't like that every time you email customer service, they usually always just send you a link. I personally am always very busy so sometimes I would like to just contact someone live who is trained to walk me through the problem I have or they can tell me alternative reports I can be running to get the information that I need.

Vendor Response

by AIMS 360 on May 15, 2018

Hi Karla, We appreciate your time in writing us a review. We're sorry to hear that you haven't experienced the best customer service from our team. We understand as a busy manager, you need straightforward answers to the problems you're experiencing. I have notified our Customer Support Manager your feedback and she will review it with our support team. Expanding our features for accessories is definitely on our roadmap. Your feedback is important so we welcome you to continue to forward us any questions or inquiries you may have. Thanks, Jeanette

Helps small a small company grow to big company very effectively

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and very practical, Has developed into a system that has very useful reports to help a business manage their gross margins.

Cons: More personalized customer service would go a long way in helping the customers feel more at ease with a very good ERP system.

Overall: improved efficiency.

Vendor Response

by AIMS 360 on May 15, 2018

Hi Anthony, Thank you for your time in writing this review. We always appreciate our customers' feedback! We're glad to hear that our software has helped improve the efficiency in your operations. I've escalated your comment on 'more personalized customer service' to our support team. We want to create a relationship with our customers and we apologize that you didn't experience the best service. If you have any questions or concerns please feel free to reach out to us! Thanks again and we appreciate your continued partnership.

Aims360 User Friendly

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can customize reports and have them memorized. The daily reports show sales and payment transactions on a daily basis, which I need to have.

Cons: When a customer has a handful of open orders, it takes longer to invoice. Otherwords, I have no other cons.

Overall: training video

Vendor Response

by AIMS 360 on May 15, 2018

Hi Christy, We appreciate the time you given to use by writing us a review! We're glad you're enjoying our software and your feedback on the training video will be passed on to our Customer Success Leader! We want to make your experience even better; if you have suggestions on how we can improve the invoice process, please let us know at support@aims360.com.

Great - some connection issues sometimes, but overall, a wonderful program to use.

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy for us to learn to use. I also like that I can see everything across the screen, and can complete different tasks at a time.

Cons: There are glitches that come up sometimes that I don't know how to address, but they usually fix themselves or I figure it out, or contact customer service. I do not like that our email system is not set up directly through the system. Other than that, it is great.

Overall: We are able to get our job done efficiently.

Vendor Response

by AIMS 360 on May 15, 2018

Hello! Thank you for your time to write us a review. We're sorry to hear that you've experienced a less-than-perfect experience with our software. If the glitches continue, we urge you to contact support@aims360.com, even if the problem resolves on its own. We want to ensure the glitches don't persist. Also, we like to hear from you what email host do you use; our job is to make sure you can easily do yours!

Capterra-loader

overall good, I use this software everyday

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it makes running reports very easy, the new 360 software is very in depth. it is easy to move from module to module. I like that you can keep multiple modules open at a time

Cons: sometimes it is slow because it is running off of a cloud, there are some applications that are missing that susana monaco needs. it would be a tremendous help if there was an upload function for setting up manufactured costing

Vendor Response

by AIMS 360 on May 10, 2018

Hi Abby, We appreciate the time you took to give us a review. We would like to help you with your hosting issue (slow connection), because our clients should not accept a 'less-than-perfect' experience with our software. As for the upload function for setting up manufactured costing, we have that on our road map! I've escalated your feedback to our Support team so we can continue this conversation regarding hosting issues.

Slow, constant changes but not for the better.

Mar 27, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Works at the bare minimum for what I need. Can pull orders by PDF or excel which is nice however it would be nice to automate customer notification.

Cons: Slow, constantly changing, insufficient reports, freezes, does not allow to customize information..

Vendor Response

by AIMS 360 on May 10, 2018

Hello! Thanks for taking your time to give us a review. We're sorry to hear that you didn't have the best AIMS360 experience. We would like to hear more about your experience and work with you to pinpoint your hosting issues (slow connection, freezes, etc.). Please reach out to us at support@aims360.com!

Easy to use software, with a lot of features. Slight issues arise with new updated.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ERP software is easy to use. It also has a lot of features that be used for the whole team.
From production to logistics.

Cons: There do tend to be glitches when the software is updated. The team is fast to respond when these issues are discovered though.

Overall: Simple to use software that can be used by the whole team.

Vendor Response

by AIMS 360 on May 10, 2018

Hi Christian, Thank you for taking your time to give us a review. We're glad that you find our ERP software easy to use and we want to give you a consistently great experience. Should the glitches continue or if you have any questions/inquiries, our Support Team will promptly assist you!

always improving but a little outdated

Mar 27, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: been using it forever so we know how it works. They are always improving the products, when you get a good customer service person they ar great to work with

Cons: Not updated some aspects are so out dated we are needing to out source secondary programs to be relevant in todays market

Overall: integrates with QB, always improving, easy to use

Vendor Response

by AIMS 360 on May 10, 2018

Hi Sarah, Thanks for taking your time to give us a review! And just like you said, we're always improving so we like to hear from you what aspects you would like to see in AIMS360. Our job is to make sure you have the best resources so you can do your job with ease. I've forwarded your feedback to our Support Team so we can continue this conversation.

Easy, very capable, visually organized, quick searching & filtering

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very organized and easy to use. Love how easy it is to quickly search for things, filter, and export data.

Cons: Lack of ability to customize for special situations. Needs more work refining discounts when orders are imported from JOOR.

Vendor Response

by AIMS 360 on May 07, 2018

Hi Barbara, We appreciate the time you took to give us your feedback! We wanted to let you know, expanding our customization abilities is something we have on our road map. Our job is to make it easy for you to do yours! Your feedback is valuable to us, so please don't hesitate to forward any concerns/questions you may have to our team.

Complicated, frustrating.

Mar 27, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The efficiency of being able to pull reports that have customer and style information on it. It's very useful.

Cons: There's no area for development. You have to have ANOTHER entire program for development. I feel like it defeats the purpose for well rounded companies.

Vendor Response

by AIMS 360 on April 24, 2018

Hi Jasmine, Thank you for taking your time to give us a review; we appreciate your feedback. We want to help relieve your frustration, so I've escalated your feedback to our Support team. We want to understand better what you mean by 'no area for development' and assist you in the best way possible. Hope to continue our conversation soon!

AIMS was really easy to learn and use. I would recommend it to anyone in the industry.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are rarely any troubleshooting errors with the program. It's easy to use and has many different functions.

Cons: It doesn't work as well on MACS as well as it does on PCs. When I first switched over to a Mac, the resolution on my second screen was extremely poor. After several phone calls with AIMS Customer Support, I was able to adjust the resolution on my Mac/ second screen.

Vendor Response

by AIMS 360 on April 20, 2018

We're glad you can work on your MAC with the best resolution, Talia! We understand that having several phone calls with our Support team can be frustrating at times, especially since this means time's taken away from allowing you to continue your work. Solving our customers' problems in the quickest and correct way is our goal. Feedback is extremely helpful in giving us insights to our areas of improvement so we appreciate the time you took to give us your review. Please feel free to reach out to us if you have any questions or concerns.

Very Bad Software, Very expensive

Feb 19, 2018
1/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: ERP Software cloud based. Access from anywhere, However loading of software on computer takes too long.

Cons: The software is for Garment Manufacturers not for Wholesalers and Retailers
It requires training which AIMS360 does not provide. It is very expensive compare to tools available in Market. They force customers to sign long term contract .

Overall: We got zero benefit from software, we were sold wrong software.

Great service & easy to use

Jan 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Best service and pricing. We were able to add modules as needed so didn't need a huge investment upfront. The AIMS 360 software is

Vendor Response

by AIMS 360 on April 20, 2018

Hi Tracy! We're so glad you had a positive experience. We appreciate the time you took to give us feedback and be our first review! If you have any questions or inquiries, please don't hesitate to reach out to us.