# Page 2 | AIMS360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is AIMS360 the right Apparel Management solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124789/AIMS-Apparel-Software/reviews/?page=2 --- AIMS360 4.1 (64) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of AIMS360 ## Showing most helpful reviews Showing 26-50 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM CYNDY M. CUSTOMER SERVICE/EDI COORDINATOR Used the software for: 2+ years ### "Easy to use, wished there were a bit more reports to work with but overall good. " April 9, 2018 4.0 Pros I enjoy the ease to work around the software, it is very user friendly. I like that we have various options to search the same thing, say orders...we can search through the orders module and the customer master module. Cons i dislike the occasional lag/shut down toward the end of the month. I also wished there was more variety with reports... Review Source Response from AIMS 360 August 10, 2018 Hi Cyndy, Thank you for leaving us a review earlier this year. Our apologies for not replying sooner as we are giving each review our full attention. We're glad you're finding our software user-friendly! And thanks for bringing the 'occasional lag/shut down' and 'variety with reports' to our attention. Our team is working with a few customers to resolve their hosting issues. So, if you're still experiencing a lag towards the end of the month, I strongly encourage you to reach out to our Support team. It's an unusual occurrence that we will need to further assess. More customization on reports are on our roadmap! Nonetheless, we're open to hearing your insights on what we can improve on our reporting feature. We also encourage you to follow our Twitter Suport (@aims360support) so you can receive our latest features and updates first-hand. Great to hear from you Cyndy, we hope you're having a great week. Best, Jeanette, AIMS360 CC Carlo C. IT Used the software for: 2+ years ### "Good software for the apparel industry" March 30, 2018 4.0 Pros 1\. Software is designed specifically for the apparel industry 2. Filtering features in Customer, Order screens 3. Has the capability to integrate with other software (e-commerce) 4. Knowledge base articles available for users 5. Better and easier user interface compared to AIMS v9 Cons 1\. Application freezes/hangs from time to time 2. Connection to server from Macs takes more time 3. More expensive than other apparel software 4. Customer support is good but there are times that resolutions on some features needs AIMS program updates that could take months Review Source Response from AIMS 360 August 7, 2018 Hi Carlo, Thank you for leaving us a review, we appreciate your time! So happy to hear that our software is helping you and your fashion business. We've been working closely with customers for the last few weeks regarding slow connections/ other hosting issues. If you're currently experiencing any of these issues, please open a ticket in your Support portal. We also encourage you to follow our Twitter Support @aims360 and our other social media to receive exclusive offers and be the first to hear our latest updates / new features. Best, Danielle, AIMS360 VR Verified Reviewer Key Account Sales Manager Luxury Goods & Jewelry Used the software for: 6-12 months ### "Mostly positive. " March 30, 2018 4.0 Pros The capability to really customize screens and the many reports you can run. The different module set ups make it very easy to navigate. Cons The OTS report can be difficult to read. When exporting it to excel the size does not appear in the header. Review Source Response from AIMS 360 August 6, 2018 Hi there, Hope you're doing well! We've been busy going through each review with our full attention and we do apologize for our delayed response to yours. We're glad you're finding our customized screens and reporting feature a huge plus in your AIMS360 experience. We'd love to hear your insights on how we can improve our OTS report. Please send your suggestions over to support@aims360.com. Our goal is to provide our customers with the best tools in the industry, including easy-to-read reports! Looking forward to hearing from you! Best, Jeanette, AIMS360 DC Daniel C. Operations Manager Apparel & Fashion Used the software for: 2+ years ### "Software is excellent for the Apparel industry and the customer support is fast and professional. " March 29, 2018 5.0 It keeps our business running in all areas. Receiving, Shipping, Invoicing and EDI. We could not process our data with out it. Pros I like that the software actually works and is strong on the areas needed. For example EDI orders processing runs smoothly. Also it helps maintain our stock up to date. We use it daily in our company and we have around a dozen users. Cons There is only a small part of the software that I do not like, but it can easily be fixed by their programmer's. Some of the search button/boxes are difficult to find. Once you find them you will get use to them but if a new user is trying to filter for certain data its really hard to find them. Review Source Response from AIMS 360 August 2, 2018 Hi Daniel, Thank you for taking your time to fill out our review! We're glad you find our software helpful in processing data across business areas (receiving,, shipping, invoicing, and EDI). Our team is aware of the search box difficulty and are working out ways to make it easier to locate. We always appreciate customers' feedback, so at any time, feel free to share with us! Best, Jeanette, AIMS360 KL Karla L. Senior Production Manager Used the software for: 2+ years ### "Aims is very user friendly but is tailored ONLY towards apparel and not accessories which is too bad" March 27, 2018 3.0 Pros I like that the overall system is pretty user friendly so I was able to learn it pretty quickly and train my team as well. Cons I don't like that every time you email customer service, they usually always just send you a link. I personally am always very busy so sometimes I would like to just contact someone live who is trained to walk me through the problem I have or they can tell me alternative reports I can be running to get the information that I need. Review Source Response from AIMS 360 May 15, 2018 Hi Karla, We appreciate your time in writing us a review. We're sorry to hear that you haven't experienced the best customer service from our team. We understand as a busy manager, you need straightforward answers to the problems you're experiencing. I have notified our Customer Support Manager your feedback and she will review it with our support team. Expanding our features for accessories is definitely on our roadmap. Your feedback is important so we welcome you to continue to forward us any questions or inquiries you may have. Thanks, Jeanette VR Verified Reviewer Senior Director of Ecommerce Apparel & Fashion Used the software for: 1-2 years ### "Does Not Integrate With Shopify Plus" March 20, 2019 3.0 Not my favorite ERP as an ecommerce professional. I need systems to integrate to grow the digital business, and this system did not have what it took to do so. Pros Relatively inexpensive ERP for growing fashion brands. Does a decent job in housing wholesale sales info and inventory data. Cons I attempted two separate times to integrate the company website to AIMS, and both times we had to abort the project because we ran into issues. When we decided to migrate to Shopify Plus, I was told that the integration would be no problem. Come to find out, it had only been tested on Shopify - NOT Shopify Plus. So eventually, the company moved away from AIMS to Full Circle. Review Source LT Lindsay T. Accounts Manager Used the software for: 2+ years ### "I have worked with AIMS on a data entry/customer service level, and it has been fairly positive." April 2, 2018 5.0 Pros Many report options, style options, and sometimes the updates bring new features that are very helpful to my day-to-day process. Cons I have had issues with a few reports not running the way they used to, and not having the details or organization that they could have. There could be more places to put information on the Customer Details page, so that it isn't necessary to look through multiple tabs to find out, for example, if the customer is delinquent on payment. Review Source Response from AIMS 360 August 10, 2018 Hi Lindsay, Hope you've been well! We're thoroughly going through every review we received so we appreciate your patience in hearing our reply! We're glad your experience with AIMS360 has been fairly positive. Thank you for pointing out areas where we can improve our reporting feature. We'd love to hear more details on your valued insights, please submit your explanation to support@aims360.com at your earliest convenience. Anything else we can help you with? Let us know! Best, Jeanette, AIMS360 SD Sarah D. Purchasing Associate Textiles Used the software for: 2+ years ### "Super user friendly" April 3, 2018 5.0 It allows me to do my daily tasks at work. Pros Easy to learn and execute my daily tasks with. It is also compatible with the most recent software updates on my computer, which also allows for easier usage. Cons Internet connection is severly sensitive while using AIMS. Sometimes it causes it to freeze. I've also noticed that speed is affected when AIMS has been used all day. Review Source Response from AIMS 360 August 10, 2018 Hi Sarah, How are you? We're thoroughly going through every review we've received so far so each customer receives our full attention. We want to thank you for taking your valuable time in providing us feedback earlier this year. We're glad our software helps make your work day easier. I read that you're experiencing some hosting issues (freezes and slow speed). If you're still experiencing these issues, please submit a support ticket from your portal. Our team have been working closely with our customers to resolve these issues. Let us know how else we can improve your experience. Great to hear from you! Best, Jeanette, AIMS360 MW Michael W. President Apparel & Fashion Used the software for: 2+ years ### "AIMS has been fantastic to work with and their support is the best I have ever experienced." April 2, 2018 5.0 Pros The ease of use and their customer support response. The integration of the software and flexibility to find information is excellent. Cons I would like to be able to make more custom reports. There are good pre defined reports but more flexibility to select fields would be helpful. Review Source Response from AIMS 360 August 10, 2018 Hi Michael, Hope you're keeping cool in the summer heat! Delayed response, but thanks for taking your time to leave us a review early this year. We're thoroughly going through every review we received and have held many discussions within our team to improve our software and service. And one of the items we discussed is adding more customization to our reports, so this is definitely on our roadmap! I strongly encourage you to follow us on Twitter Support @aims360support to receive the latest updates and new features. You'll also receive live notification + updates on days we have system maintenance. Hope you're doing well and our door is always open, so feel free to let us know how we're doing. Best, Jeanette, AIMS360 VR Verified Reviewer Production Manager/Customer Service Used the software for: 1-2 years ### "I use Aims360 daily. Im able to easily perform the tasks needed in each module" March 30, 2018 4.0 organization of our inventory. Invoicing, processing shipments and returns. Pros The ease of making changes. Searching for information. Adding new information to each required field. Ability to delete mis-entered information Cons Some information has to be found in more than one module. Also, information looks different from one module to another Review Source Response from AIMS 360 August 7, 2018 Hello there! Thank you for taking the time to leave us a review, we truly appreciate your time. We're so pleased to hear that you use our software daily and that you're able to use it with ease. One of our top priories is to provide software that can easily be understood by the masses. We'd love to hear more from you about your module concern, please open up a ticket in your Support module and our team will assist you shortly. We also encourage you to follow our Twitter Support @aims360 and our other social media to receive exclusive offers and be the first to hear our latest updates / new features. Best, Danielle. AIMS360 JD JOAN D. OWNER Apparel & Fashion Used the software for: 2+ years ### "AIMS PRODUCT REVIEW" March 30, 2019 5.0 Pros We are so appreciative of AIMS support and of all the staff that has guided us over our 10 years using AIMS. My warehouse quickly learned all the features. It was one stop shopping for order entry/ picking/packing/invoicing , sending data to our factor and then commissions to the sales teams. Data can be looked at in various ways. Custom programs can be created- we used one for packing in the China factory. Cons My warehouse had very few complaints: We do wish we could enter a specific reason for a return on the RA form instead of using generic reasons. Updating or changing an Invoice was not possible- they had to void and create an new Invoice #. Review Source MA Moshe A. COO Used the software for: 2+ years ### "straight forward the system will take you as far as you allow it to " April 2, 2018 4.0 Pros It's ease and simplicity. Navigating through it you quickly realize it has straight forwardness to it. What you put in and is what you get out of it Cons When making updates, changes are not applied across functions. It requires a lot of manual input step by step to make sure multiple functions are updated. It can definitely benefit from a refresh given the times, the system feels a little antiquated Review Source Response from AIMS 360 August 10, 2018 Hi Moshe, How are you doing? We're loving the new fall collection. Delayed response, we know but thank you for leaving us a review early this year. We're giving each review our full attention. We're glad you see the ease and simplicity of our software and that it helps make your work day easier. I've forwarded your feedback regarding updates to our team. Improving our system maintenance process is a work in progress and a new user interface is definitely on our roadmap! Great to hear from you, let us know how else we can help. Best, Jeanette, AIMS360 JW Janna W. Producer Used the software for: 2+ years ### "Simple, easy-to-use software. " March 30, 2018 4.0 Pros Streamlined, simple, intuitive. Having options in reporting is great. Great software with many levels of usage. Gold star. Cons Having to submit a ticket when something is wrong vs being able to talk to someone about it rt away. Reporting can get messy, but I also like having all the options- once you find the report you need, you're golden. Review Source Response from AIMS 360 August 7, 2018 Hi Janna, Thank you for taking the time to review us, we appreciate your time. So happy to hear that your find our software easy to use, one of our top priories is to provide quality content that is easily understood by the masses! We're sorry to hear that you sometimes have trouble submitting a ticket when things go awry, we also encourage you to follow our Twitter Support @aims360 and our other social media to receive support and be the first to hear our latest updates / new features. I'll be sure to forward this message to our Support team so they could look into making the process easier for you. Thank You, Danielle, AIMS360 CL Christina L. Account Manager Apparel & Fashion Used the software for: 2+ years ### "AIMS is really great for data processing and reporting!" March 30, 2018 4.0 Accountability, track-ability, ease of use Pros I like that it is very easy to look up/find information from past or current, such as sales reports, pricing, inventory, etc. Cons Training new staff is sometime difficult due to the fact that many of the portals and features can be accessed in more than 1 way which sometimes leads to confusion. Review Source Response from AIMS 360 August 7, 2018 Hello Christina, Apologizes for the late response, but thank you for taking the time out of your day to leave us a review. We truly appreciate it. So happy to here that you find our software great for reporting and data processing, one of our main goals is to provide customer satisfaction! We'll be sure to forward your message regarding new staff to our Customer Success Team, they'll be happy to find ways to make training new staff easier for you. We also encourage you to follow our Twitter Support @aims360 and our other social media to receive exclusive offers and be the first to hear our latest updates / new features. Best, Danielle, AIMS360 MW Matt W. Production Manager Apparel & Fashion Used the software for: 1-2 years ### "I find the software to be relatively easy to use and important to our company's processes." March 27, 2018 4.0 We benefitted greatly in having more features than our previous ERP system and have found that the system has allowed us to grow as a company and continue to expand our operations by keeping better track of things such as inventory, costing, customer accounts etc. Pros I appreciate the ability to utilize Zendesk for help within the system as well as the opportunity to use customer support when needed for our team. I find that the system is straight forward in that many of the features work well within different modules and are consistent throughout. Cons Sometimes it is not clear when using Zendesk what the specific steps are to do something but when reaching out to customer support we usually get the help that we need. Review Source Response from AIMS 360 May 15, 2018 Hi Matt, We hope you're having a great day! We want to thank you for taking time out of your busy day to write us a review. One of our main priorities is to ensure that our customers can easily use our software in managing their business processes. As always, if you have any questions or suggestions on how we can improve your experience, please feel free to contact our team. Thanks, Jeanette CB Cece B. Office Manager Apparel & Fashion Used the software for: 1-2 years ### "AIMS REVIEW" September 25, 2018 2.0 Cost of goods sold was made clearer using this program allowing us to set our MSRP accordingly. Pros being able to get actual cost of items made using the bill of materials. Order picking and invoicing is very simple to use. The program appears to have a ton of functions which could really help if you were a large manufacturer selling to department stores. Cons The software is too complicated to use and support is slow to respond and when they do it never completely resolves your issue. Not good for a small manufacturer. Review Source Response from AIMS 360 October 17, 2018 Hi Cece, I want to personally thank you for taking your time to write us a review on Capterra. We really appreciate your feedback and it helps us learn how to improve our software and service to current and potential customers. I've relayed your comment about how the software is too complicated and slow support response time to our team. We will discuss ways to improve on these conditions at our next meeting. Feel free to continue to reach out to us if your experience is less than satisfactory. We want to improve! Have a great week, Jeanette Marketing Comm. Manager CE Carter E. Data Analyst Wholesale Used the software for: 6-12 months ### "Best ERP System Ever!" January 10, 2024 5.0 Pros The amazing support team! They were so helpful and responsive! Cons Waiting times were occasionally poor, but with as many records as we kept, we understood. Review Source TW Tia W. Customer Service Rep Apparel & Fashion Used the software for: 2+ years ### "I do data entry and run reports." April 2, 2018 4.0 Using this software saves time when entering orders. Pros I like being able to export different reports to an excel spreadsheet. By doing this it allows me to customize the reports to where it is easy to review. Cons The thing that I like least about the software is that in the late afternoons when I am invoicing or posting payments, the system freezes or I get logged out. Review Source Response from AIMS 360 August 10, 2018 Hi Tia, How are you? Thanks for taking your time to leave us a review earlier this year. We're glad you're finding our software easy to use and helpful in reviewing reports. I see that you''ve experienced some hosting issues. If this problem (system freezes or get logged out) still occur, please reach out to Support by submitting a ticket from your portal. Our team have been working closely with customer to resolve their hosting issues. Anything else we can help you with? Let us know! Have a great week, Jeanette, AIMS360 CJ Christy J. accounting Used the software for: 2+ years ### "Aims360 User Friendly " March 27, 2018 5.0 training video Pros I can customize reports and have them memorized. The daily reports show sales and payment transactions on a daily basis, which I need to have. Cons When a customer has a handful of open orders, it takes longer to invoice. Otherwords, I have no other cons. Review Source Response from AIMS 360 May 15, 2018 Hi Christy, We appreciate the time you given to use by writing us a review! We're glad you're enjoying our software and your feedback on the training video will be passed on to our Customer Success Leader! We want to make your experience even better; if you have suggestions on how we can improve the invoice process, please let us know at support@aims360.com. MK Megan K. Coordinator Apparel & Fashion Used the software for: 2+ years ### "Overall I'd say my experience is pretty good." March 27, 2018 4.0 Can easily access our system. System information is up-to-date across multiple users. Ability to run reports. Can easily look up information. Pros It's easy to use and can have multiple users logged in at once. There are ways to import multiple things at once as well as to easily export data. Cons There aren't as many functions/features as I would hope. Also, I wish that there were more options to personalize my user. Review Source Response from AIMS 360 May 18, 2018 Hi Megan, It's great to hear from you; we appreciate your time in giving us a review! I'm glad you're enjoying our amazing cross-user synchronization and report features. We always want to give you the best AIMS360 experience and we'd like to hear from you what functions/features and user customization you would like to see? Please feel free to send your suggestions to support@aims360.com and we will review them with our team! Thanks, Jeanette MY Montana Y. Partner Used the software for: 2+ years ### "Good product but not user friendly " March 30, 2018 5.0 Pros Does everything you need it to. Great reporting features. Great that it has third party capability. Cons Customer service is not the easiest. Connection sometimes is slow. Need better integration with third party payers such a success joor. Need better customer service for the integration and general questions. Review Source Response from AIMS 360 August 7, 2018 Hi Montana, Thank you for taking time out of your day to leave us a review, we truly appreciate it. So happy to hear that our product is helping you with it's great reporting features. We're sorry to hear that you're having trouble with our customer service, I'll be sure to relay your message to our Support Team. We also encourage you to follow our Twitter Support @aims360 and our other social media to receive exclusive offers and be the first to hear our latest updates / new features. Best, Danielle, AIMS360 CD Caitlin D. Logistics Manager Logistics and Supply Chain Used the software for: 1-2 years ### "This software fits well into our small business needs. " March 27, 2018 4.0 A huge difference in the way we manage our inventory and how we use our e-commerce platform. Pros Customer support is efficient. I appreciate when an issue arises they respond in a timely manner with a solution to the problem. They also make suggestions on how to improve processes. Cons CRM abilities should improve. We would prefer more visibility. We feel that the notes and the tasks are not sufficient enough to support what we want to accomplish with our CRM. Review Source Response from AIMS 360 May 18, 2018 Hi Caitlin! It's great to hear from you and we hope you've been well. We want to thank you for taking time out of your busy day to give us a review. Like you said, we give our 100% in our service to our customers. Not only do we help resolve problems but we look for ways to make it easy for all of our customers to do their jobs! That said, I read that you would like to see improvement in our CRM abilities. When you get a chance, please contact us at support@aims360 detailing what aspects you would like more visibility on. Thanks, Jeanette AB Anthony B. VP of Operations Apparel & Fashion Used the software for: 2+ years ### "Helps small a small company grow to big company very effectively" March 27, 2018 5.0 improved efficiency. Pros Ease of use and very practical, Has developed into a system that has very useful reports to help a business manage their gross margins. Cons More personalized customer service would go a long way in helping the customers feel more at ease with a very good ERP system. Review Source Response from AIMS 360 May 15, 2018 Hi Anthony, Thank you for your time in writing this review. We always appreciate our customers' feedback! We're glad to hear that our software has helped improve the efficiency in your operations. I've escalated your comment on 'more personalized customer service' to our support team. We want to create a relationship with our customers and we apologize that you didn't experience the best service. If you have any questions or concerns please feel free to reach out to us! Thanks again and we appreciate your continued partnership. BH Bessie H. Associate Buyer & Merchandiser Used the software for: 2+ years ### "I think it's ok" March 30, 2018 3.0 Pros Easy to learn to use. We didn't really need to take the training course, as we figured it out ourselves. Cons Not the best software for accessories. We are currently using the software for apparel as well, but sizing seems to be an issue when trying to create skus in our POS. Review Source Response from AIMS 360 August 7, 2018 Hello Bessie, Thank you for taking the time out of your day to leave us a review, we appreciate it! We're so happy to hear that you find our software easy to use, one of our top priorities is to provide our customers with simplistic, yet quality, service. Improving our software for accessories is something we're currently working on. We encourage you to follow our Twitter Support @aims360 and our other social media where we post our latest updates / new features. Thanks, Danielle, AIMS360 SS Sergio S. Shipping Manager Used the software for: 2+ years ### "Been using for a long time and gets easier everyday" March 30, 2018 5.0 Pros Easy to use. I use it to get information on customer orders, WIP and also recieved cuts. Helps me with allocated orders. Cons Maybe that can't change window when accessing PT's. For example, if I'm on a pick ticket window I have to go back to the main window to choose another one. Can't just click over to the next one Review Source Response from AIMS 360 August 2, 2018 Hi Sergio, We appreciate your loyalty and for taking your valuable time to write us a feedback. I've connected you with our support team who can assist in figuring how to improve your experience with pick tickets. If you have any other concerns, feel free to contact us! We also highly encourage you to follow us on Twitter Support and our other socials @aims360 for the latest news, business tips, and more. Best, Jeanette, AIMS360 Talk to a Capterra advisor for free and get results within 15 minutes.