Microsoft

Dynamics RMS


5 / 5
5 reviews


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/one-time/user
  • Deployment
    Installed - Windows
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Microsoft
  • www.microsoft.com
  • Founded 1975
  • United States

About Dynamics RMS

Increase customer flow, cash-in, and speed up lines with this point-of-sale solution for small and mid-sized retailers.


Dynamics RMS Features

  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

Dynamics RMS Reviews Recently Reviewed!


Wonderful but unfortunately Obsolete

Oct 08, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Runs with SQL Server or (free/included) SQL Express.

Cons: No cloud features, no migration path.

Overall: Microsoft like many large companies do purchased QuickSell RMS and made it part of their Dynamics line. The software is well written with lots of reporting and connectivity options. It fit well in the "run everything on Windows" environment that existed before Wifi everywhere, smart phones with NFC and chip-and-pin credit card transactions. One license is required per register but manager seats are "free".

The Headquarters package isn't required but allows you to manage and report on multiple stores simultaneously. Everything required from sales tax withholding and reports for your accountant are included naturally but you will still need an accounting program.

When it comes to features you will be hard pressed to find a more developed package.

Microsoft has abandoned development for this platform so I can only recommend that companies already using it continue to use it while it is supported. Others should be looking at a cloud based (possibly e-commerce integrated) solution. PCI compliance will be a function of your credit card processor (device or software) as RMS no longer processes credit card security transactions. Look for processor software that integrates from your merchant bank.

Recommendations to other buyers: Don't buy it unless you are already using it in your organization.

Microsoft RMS

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: great retail management software

fit many businesses

easy to use and to implement.

has a great POS

Cons: dose not has it's back office or native integration with one of Microsoft ERP

Overall: it's great but short one.

Best for Retail Management

Nov 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: The software can be used to perform almost every function related to retail management such as inventory management, purchasing, pricing, point-of-sale capabilities etc. The software is also easy to use and can be used by any type of business. It also has a functional SQL database. The software also gives customized options.

Cons: The software can be said to be quite expensive mostly as its used by small and medium business. Also, there are responsiveness issues and the software freezes at times. Furthermore, the software lacks visibility and also the interface is not very user-friendly.

Overall: Microsoft Dynamics RMS is a simple software with many functionalities and a SQL database. However, it is pricey, slow and has a less user friendly interface.

Really Good Retail EPOS

Sep 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We use Dynamics to run our Retail EPOS system. It provides comprehensive reports and stock management for our bust retail outlets.

Cons: Can run a little slow at times and the updates can be tricky to apply.

Microsoft RMS makes it too easy!

Jan 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: You can literally do anything it's, every function you can imagine is at your fingertip. Live customer service by pro's at Microsoft. Pos, incentory,purchase orders, create barcodes, generate payroll, settle credit cards electronically anything you can imagine.