--- title: "TimeWellScheduled Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TimeWellScheduled Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more." source_url: "https://www.capterra.com/p/124892/Time-Well-Scheduled/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # TimeWellScheduled Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TimeWellScheduled ## What is TimeWellScheduled? TimeWellScheduled is a time and attendance solution to manage employees schedules, punches, absences and more. Review punches from anywhere and control costs, overtime and early/late punches. Other features including availability, messaging and stat pay calculations. Integrate and run payroll instantly with payroll companies like Ceridian, Easypay, ADP and more. Get started free! ## What is TimeWellScheduled used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Time Clock](https://www.capterra.com/time-clock-software/) Top alternative Featured Overall rating Based on 93 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $3 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TimeWellScheduled?[Manage this product listing](https://www.g2.com/products/timewellscheduled/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TimeWellScheduled 4.5 (93) VS. [4.6 (5,321)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $3 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (93) Ease Of Use 4.7 (5,321) Value For Money 4.6 (71) Value For Money 4.5 (5,078) Customer Service 4.4 (78) Customer Service 4.6 (5,092) ## TimeWellScheduled alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Jibble](https://www.capterra.com/p/156992/Jibble/) [4.8 (3,173)](https://www.capterra.com/p/156992/Jibble/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156992/Jibble/) Highest Rated [Clockify](https://www.capterra.com/p/169607/Clockify/) [4.8 (9,274)](https://www.capterra.com/p/169607/Clockify/reviews/) Starting price $4.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169607/Clockify/) [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) [4.7 (7,026)](https://www.capterra.com/p/151722/TSheets/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151722/TSheets/) [View all alternatives](https://www.capterra.com/p/124892/Time-Well-Scheduled/alternatives/) ## FAQs about TimeWellScheduled Overview ### What problems does TimeWellScheduled solve? TimeWellScheduled solves manual staff scheduling, disconnected timekeeping, and error-prone payroll entry by centralizing shifts, clock-ins, availability, time-off requests, attendance, and payroll exports. Managers of small and midsize businesses, especially multi-location retail and service teams, can monitor coverage, tardiness, breaks, and labor hours while keeping employees informed of schedule changes. Answer based on 53 reviews Overview ### Which roles and teams benefit most from TimeWellScheduled? TimeWellScheduled is most used by general, store, service, and operations managers who coordinate staff schedules, shift coverage, and daily service activity. Office managers, payroll administrators, and HR teams use it to track employee hours, prepare payroll information, manage time-off requests, and maintain workforce records. Owners and dealers monitor staffing across locations. Answer based on 93 reviews Overview ### What company size and industries is TimeWellScheduled built for? TimeWellScheduled is a cloud-based employee management solution built primarily for small retail businesses, which account for 97% of reviewers and 89% of industry representation. It also serves midsize businesses (2%) and enterprises (1%), with additional use among automotive companies (4%) and commercial real estate organizations (1%). Answer based on 93 reviews Features and Usability ### What are the key features of TimeWellScheduled? TimeWellScheduled includes employee scheduling with customizable schedule views, mobile access for checking schedules away from the workplace, and an online time clock for clocking in, out, and recording breaks. Timesheet management tracks employee hours for pay and cost control, while payroll management supports exporting timecard data to payroll software. Answer based on 19 reviews Overview ### What features does TimeWellScheduled include? TimeWellScheduled combines employee scheduling, time tracking, team messaging, absence monitoring, alerts, reporting, and payroll exports in one system. Managers appreciate its broad feature set and ongoing updates, while some teams need time to locate relevant tools, learn the interface, or work around limited reporting and administrative options. Answer based on 16 reviews Pricing ### How much does it cost and what fees or limitations are included? TimeWellScheduled offers a free plan, with Premium at $3 per user/month and Enterprise at 4 per user/month. A free trial is available, and facial recognition costs an additional 0.25 per employee/month. Reviewers describe the product as good value and time-saving, though one cited setup guidance needs and would discontinue if costs rose. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does TimeWellScheduled offer? TimeWellScheduled provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for reviewing features and steps at their own pace. Answer based on 4 reviews Getting Started and Support ### What customer support options does TimeWellScheduled offer, and how do users rate the experience? TimeWellScheduled offers chat support. Users often describe assistance as prompt, helpful, and available during setup, including urgent transitions and questions. However, some report slow online replies, limited step-by-step guidance, and help materials that do not directly address specific questions, making payroll-related assistance difficult when time-sensitive issues arise. Answer based on 11 reviews Features and Usability ### How reliable is TimeWellScheduled for clocking in and out? TimeWellScheduled provides an easy-to-use employee time clock for tracking punches, lateness, absences, and approved hours. Small business teams value mobile access and payroll-ready records, but some users report missed or frozen clock-ins, internet-related disruptions, rounding concerns, and limited options to correct active shifts. Answer based on 17 reviews ## Features AI summary Based on 25,810 Time Tracking reviews Capterra reviewers highlight these as the features buyers care about most when choosing time tracking software: - **Clock In/Out** (**60%** of reviewers rated this feature as critical) - **Online Time Tracking** (**52%**) - **Project Time Tracking** (**55%**) TimeWellScheduled supports **Clock In/Out** and **Online Time Tracking**, giving teams a clear way to record work hours and track time from anywhere. However, it does not include **Project Time Tracking**. Instead, it offers other important capabilities that reviewers also value, including **Payroll Management** (**57%**), **API** (**58%**), and **Mobile Access** (**49%**). These features help businesses connect time data with payroll, link the system with other tools, and give teams flexible access on the go. Online Time Tracking 4.4 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Track employee and task times using internet connection Payroll Management 4.6 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Mobile Access 4.4 (32) 56.25% of 32 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Employee Scheduling 4.6 (37) 75.68% of 37 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Timesheet Management 4.5 (37) 59.46% of 37 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Online Time Clock 4.8 (27) 70.37% of 27 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer TimeWellScheduled 59 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automatic Time Capture: Automate recording of time to reduce human error - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Biometric Recognition: Facial or other physical recognition to confirm identity - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Labor Forecasting: Predict labor requirements based on past and present data/trends - Leave Tracking: Manage and track employee attendance - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Language: Manage and support multiple languages - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Offline Time Tracking: Track employee and task times without internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Online Time Tracking: Track employee and task times using internet connection - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Integration: Facilitates integration with multiple third-party payroll systems - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Punch card: Clock in and out online or with a card - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.4 (93) 4.4 Based on 93 reviews ## Pricing Value for money 4.6 (71) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/124892/Time-Well-Scheduled/pricing/) Free $0.00 It includes: - Messaging - News Board - Punchclock - Scheduling - Support - Timecards Premium $3.00 Per User,Per Month It includes: - Support - Timecards - Detailed Reporting - Absence Planning - Messaging - News Board - Payroll Integration - Punchclock - Scheduling Enterprise $4.00 Per User,Per Month It includes: - Timecards - Absence Planning - Action Tracking - Detailed Project Reporting - Detailed Reporting - Developers API - Equipment Tracking - HR Module - Messaging - News Board - Payroll Integration - Project Tracking - Punchclock - Scheduling - Support Value for money 4.6 (71) 4.6 Based on 71 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (78) 4.4 Based on 78 reviews ## User reviews Overall rating 4.5 Based on 93 reviews Filter by rating 5(50) 4(37) 3(6) 2(0) 1(0) Mentioned topic Sorted by most recent SS Sabrina S. Co-Owner Retail ### "Great product and price! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Nothing short of excellent. The company is amazing to work with and its been a great experience. Pros The system is efficient, easy to navigate and the support staff is super helpful is you have any questions. It is a great system for employee scheduling, timekeeping and their other many features. Cons It does a lot of features which take some time to learn and get used to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2025 Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our system and support team. It's our goal to make scheduling and timekeeping as smooth and efficient as possible, and feedback like yours means the world to us. We truly appreciate your support and look forward to continuing to work together! JD Jon D. Human Resources Retail ### "Ease and Convenience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 15, 2023 Pros TimeWellScheduled is very easy to navigate, which is a benefit for all our team members. Insuring our staff have their schedules at the tip of their fingers for their convenience on the mobile app is amazing. Also, being able to monitor individuals who are tardy or take extended break times. The messaging system is also a great feature as it can reach to the entire work population for updates and notices. Cons There are not many features that I have issues with. Sometimes there are some problems while trying to print documents off TimeWellScheduled, and while doing schedules. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Daniel M. Service manager Retail ### "Dans review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2023 Very positive and overall very happy Pros Ease-of-use in scheduling staff and booking their time off Cons Can be slow at times. Logs out to quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Elizabeth L. Manager Retail ### "Saves time and money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2023 This program has saved me time and money are there are so many features in one program. Pros This is an easy one step program for payroll. reports (including HR issues) scheduling and budgeting. Cons The app seems to need to be updated as employees say it is not user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jesse L. Operations Manager Retail ### "Two Locations, 160+ Staff. One Payroll linked to TWS. Great Time Saver!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2023 Pros TWS allowed us to effectively schedule and view both our store locations. Allowed for seamless integration with our payroll software Payworks. Cons Cloud based software with occasional downtime, used to have an offline mode. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Cora B. Supervisor Retail ### "TimeWellSchedule Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 13, 2023 Pros I like that it is easy to use, and that it can be adapted to my team. I like that I am able to see other departments, access all employees info in one program, see histories for time punches Cons I really don't have any cons. It meets the criteria for what I need in a scheduling/time punch program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Julie B. Owner Retail ### "Program is good but support is sorely lacking" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 March 13, 2023 no step by step process in writing. online help is slow. last week i had a question to complete payroll. it took 6 days before online support answered Pros easy clock in for staffeasy import to payroll Cons lack of explanation of how program works - no manual to follow. lack of support online and slow support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brenda M. store owner Retail ### "Easy to use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 13, 2023 Pros All aspects of the program as user-friendly and easy to use. The scheduling feature allows any changes made with ease and keeps employees up-to-date on when they are working next. Cons At times it is hard to find something through the seach Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Martin P. Dealer Retail ### "Bluewater TWS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 13, 2023 Pros Ease of use. Time savings for payroll and scheduling. Cons Absence and availability confuse staff no matter how many time you explain the difference. Reasons for choosing TimeWellScheduled Partner store already using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lisa S. Owner Retail ### "Reliable and Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2023 Never have any issues with the software. Always able to reach out to someone if support is neededUser friendly for all ages, which is a great feature Pros Scheduling, attendance management and ability to access it remotely Cons There is nothing that I can think of that I would recommend changing. Great system as mentioned in prior commetns Reasons for choosing TimeWellScheduled Word of mouth from someone in another retail environment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124892/Time-Well-Scheduled/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.