--- title: "OrderCloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OrderCloud Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/124930/OrderCloud-io/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # OrderCloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OrderCloud ## What is OrderCloud? Web-based solution that provides order management through RESTful API, approval workflows, payments supply chain management and more. ## What is OrderCloud used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Order Entry](https://www.capterra.com/order-entry-software/)[Headless eCommerce](https://www.capterra.com/headless-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OrderCloud 3.0 (1) VS. [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting Price Contact vendor Starting Price $225 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.7 (0) Value For Money 1.0 (1) Value For Money 5.0 (0) Customer Service 2.0 (1) Customer Service 4.7 (0) ## OrderCloud alternatives [4.2 (2,077)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (218)](https://www.capterra.com/p/149851/Finale-Inventory/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (13)](https://www.capterra.com/p/125034/SalesWarp/#reviews) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Scayle](https://www.capterra.com/p/170288/Scayle/) [0.0](https://www.capterra.com/p/170288/Scayle/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170288/Scayle/) ## FAQs about OrderCloud Overview ### What company size and specific industries is OrderCloud built for? OrderCloud is designed for B2B development and commercial companies, especially mid-market and enterprise organizations that need order entry support. It fits businesses managing personalized pricing, inventory tracking, multiple storefronts, fulfillment tracking, and customer service automation across complex sales and fulfillment operations. Features and Usability ### What are the key features of OrderCloud? OrderCloud offers API-driven eCommerce management with access controls/permissions, data security, and a decoupled front and back end. Core commerce features include catalog management, shopping cart, order entry, order management, inventory management, order tracking, returns management, shipping management, promotions management, and third-party integrations. Getting Started and Support ### What training and onboarding options does OrderCloud offer? OrderCloud provides in-person training, live online sessions, documentation, and videos to support teams getting started. In-person and live online training can guide setup with direct instruction, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does OrderCloud offer? OrderCloud offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback about support topics available, user experience with these channels cannot be assessed here, so only the listed support options can be confirmed. ## Features AI summary Based on 8,724 eCommerce reviews Capterra reviewers highlight these features as the top priorities when choosing eCommerce software: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) OrderCloud supports **Data Security** and **Order Management**, giving businesses the tools to protect customer and transaction data while handling purchases efficiently from checkout through fulfillment. However, it does not include **Website Management**. Instead, it offers other important capabilities that reviewers also value, including **Shopping Cart** (**46%**) and **Inventory Management** (**45%**), which help businesses manage product availability and support the buying process, allowing teams to maintain accurate stock levels and deliver a more consistent customer experience. Order Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shopping Cart 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Checkout of online store API 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Catalog Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price De-Coupled Front & Back Ends 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Separate front and back end platforms to make coding changes without affecting user experience Order Entry 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries OrderCloud 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Touchpoints: Identify specific interactions between customers and brands - Data Security: Protect sensitive data for digital privacy - De-Coupled Front & Back Ends: Separate front and back end platforms to make coding changes without affecting user experience - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitting: Group and package individual but related items as one package set - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Returns Management: Track and facilitate returns of products sold - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Special Order Management: Manage special order requested by a customer - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) ### Starting price Free trial available Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Steven C. General Manager Printing ### "Expensive" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 June 25, 2021 Expensive, they constantly wanted to charge us more money for one reason or another. Pros I worked on Four51 for many years as Ordercloud had a deal with Alphagraphics. For my money it wasn't a super easy platform to develop on. It was also became incredibly expensive so we switched to wp2print. Cons The cost & the amount of programming involved in setting up things to look "modern". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.