# Best Freshdesk Alternatives 2026 | Capterra > Looking for alternatives to Freshdesk? Find out how Freshdesk stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/124981/Freshdesk/alternatives --- # Alternatives to Freshdesk [4.5 (3415)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Write a Review! Tabset anchor ## Top Freshdesk Alternatives Freshdesk * * * Starting from: $19/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (3415)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Ease of Use 4.5 Customer Service 4.5 Features 4.3 Value for Money 4.4 * * * Starting from: $39/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $25/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Ease of Use 4.1 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: Not provided by vendor Pricing Model: Other * * * Overall Rating: [4.5 (515)](https://www.capterra.com/p/107225/SysAid/reviews/) Ease of Use 4.5 Customer Service 4.5 Features 4.5 Value for Money 4.5 Tabset anchor All Freshdesk Alternatives At a Glance Top Alternatives for Freshdesk - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5) - [SysAid](#product_5411fa84-69c4-47bd-a274-a6d200b6d7d4) - [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe) - [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49) Tabset anchor by Freshworks [4.5 (695)](https://www.capterra.com/p/132997/Freshservice/reviews/) Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/) Compare Tabset anchor by Fin [4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/) Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/) Compare Tabset anchor by ManageEngine [4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Compare Tabset anchor by Zoho [4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Compare Tabset anchor by QualityUnit [4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor by Bitrix [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Compare Tabset anchor by BOSS Solutions [4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) Compare Tabset anchor by Atlassian [4.5 (768)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Compare Tabset anchor by Text [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/) Compare Tabset anchor by Yonyx [4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT. [Learn more about Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/) Compare Tabset anchor by Issuetrak [4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support. [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/) Compare Tabset anchor ## [LiveChat](https://www.capterra.com/p/62194/LiveChat/) by Text [4.6 (1721)](https://www.capterra.com/p/62194/LiveChat/reviews/) LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/) Compare Software Found In - [Customer Service Software](https://www.capterra.com/customer-service-software/) - [Complaint Management Software](https://www.capterra.com/complaint-management-software/) - [Call Center Software](https://www.capterra.com/call-center-software/) - [ITSM Software](https://www.capterra.com/itsm-software/) - [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/) - [Customer Experience Software](https://www.capterra.com/customer-experience-software/) - [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/) - [Remote Support Software](https://www.capterra.com/remote-support-software/) - [Call Recording Software](https://www.capterra.com/call-recording-software/) - [Help Desk Software](https://www.capterra.com/help-desk-software/) - [Live Chat Software](https://www.capterra.com/live-chat-software/) - [Issue Tracking Software](https://www.capterra.com/issue-tracking-software/) - [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/) - [Customer Support Software](https://www.capterra.com/customer-support-software/) - [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/) - [Service Desk Software](https://www.capterra.com/service-desk-software/) - [Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/) - [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)