--- title: "Blue Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Blue Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more." source_url: "https://www.capterra.com/p/125028/Blue-Surveys/" page_type: "product" language: "en" --- # Blue Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Blue ## What is Blue? Blue powers enterprise 360 programs—from senior leadership assessments to manager feedback at scale, without manual friction. Launch cascaded, complex evaluation designs with automated invites/reminders, secure role‑based access, and integrated reporting for participants, managers, and HR. Because 360 data rarely lives in isolation, Blue sits in the same platform as your engagement and lifecycle programs, supported by a 3‑year maturity model that builds capability over time. When narrative comments matter most, MLY AI converts free text into themes, sentiment, alerts, and prioritized suggestions for development plans. Leaders and coaches get an immediate grasp of strengths, gaps, and momentum. And with Explorance’s investment in R&D, global footprint, and compliance standards, you can scale 360 initiatives confidently across geographies. ## What is Blue used for? [Survey](https://www.capterra.com/survey-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $7500 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Blue 4.6 (50) VS. [4.6 (102)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting Price $7500 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (50) Ease Of Use 4.6 (102) Value For Money 4.3 (44) Value For Money 4.4 (79) Customer Service 4.8 (49) Customer Service 4.5 (82) ## Blue alternatives [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Blue Overview ### Which roles and teams benefit most from Blue? Blue is most used by higher education administrators, institutional research teams, and educational technology specialists who manage course evaluations, survey workflows, and academic reporting. Student affairs, online learning, and IT leaders use it to streamline feedback collection, support compliance, integrate systems, and turn response data into planning insights. Answer based on 50 reviews Overview ### What company size and industries is Blue built for? Blue is built for enterprises and midsize businesses, with 49% of reviewers from enterprise companies and 42% from midsize firms. It primarily serves education-focused organizations, especially Higher Education at 51% and Education Management at 31%, with additional adoption in E-Learning at 9%. Answer based on 50 reviews Features and Usability ### What are the key features of Blue? Blue includes core survey and evaluation tools such as survey builder, course evaluations, customizable questions, question library, and email reminders. Differentiating features include LMS and SIS integrations, dynamic report access, real-time reporting, response tracking, and customizable reports. Reviewers also often mention its mobile-friendly interface and project setup flexibility. Answer based on 26 reviews Overview ### How well does Blue work for online surveys? Blue handles online surveys well for higher education and research teams that need customization, integrations, and detailed reporting. Many users find survey creation, response tracking, and project control effective, especially for recurring evaluations, though onboarding can feel complex and some advanced changes, pricing, or feature differences across modules create friction. Answer based on 22 reviews Overview ### How well does Blue handle course evaluations? Blue manages course evaluations well for colleges and universities that need centralized workflows, data accuracy, and flexible reporting. Academic teams value integrations with SIS and LMS tools, term-to-term setup reuse, and instructor reporting, though initial implementation, data preparation, and occasional synchronization or interface issues can require added administrative effort. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Blue integrate with? Blue integrates with Moodle, Oracle PeopleSoft, and OASIS based on reviewer mentions, and connects to 11 platforms overall in official catalog data. Other listed integrations include BambooHR, Brightspace, Microsoft SharePoint, Microsoft SQL Server, SAP SuccessFactors HCM, Workday HCM, and Zendesk Suite. Answer based on 12 reviews Getting Started and Support ### How easy is it to onboard and train a team on Blue? Blue offers in-person training, live online sessions, webinars, documentation, and videos, but onboarding is usually easier for basic users than for admins. Reviewers describe a manageable learning curve for some team members, while administrators and teams handling setup, integrations, or custom projects often need more time and guided training. Answer based on 16 reviews Getting Started and Support ### What customer support options does Blue offer, and how do users rate the experience? Blue offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live support, and chat. Users often describe support as responsive, knowledgeable, and hands-on, especially for training and complex setup. Some note a steep learning curve, uneven documentation, and occasional long back-and-forth on more complicated tickets. Answer based on 26 reviews Features and Usability ### Is Blue easy to use? Blue feels accessible for respondents and trained admins, but ease of use depends on role and experience. Many institutions like the improved interface, mobile access, and drag-and-drop setup, while new users often face a steep learning curve, clunky navigation, and report-building steps that can take extra training and support. Answer based on 17 reviews ## Features AI summary Based on 1,308 360 Degree Feedback reviews Capterra reviewers point to these as the top priorities when selecting 360 Degree Feedback software: - **Customizable Questions** (**53%** of reviewers rated this feature as critical) - **Performance Review Management** (**47%**) - **Performance Management** (**44%**) Blue supports all three features that reviewers rate most highly: **Customizable Questions**, **Performance Review Management**, and **Performance Management**. Together, these capabilities give teams the flexibility to tailor feedback processes, manage reviews more efficiently, and connect feedback insights to broader performance goals, helping businesses make more informed development and evaluation decisions. Customizable Questions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Reporting/Analytics 3.9 (11) 127.27% of 11 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Anonymous Feedback 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Allow reviewers to provide anonymous feedback to encourage honest conversations Customizable Templates 4.8 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Question Library 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews Blue 57 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Benchmarking: Compare key metrics for the business against prominent players in the industry - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Competency Management: Catalog, manage, and develop employee skill sets - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (47) 4.5 Based on 47 reviews ## Pricing Value for money 4.3 (44) Basic $7,500 Flat Rate,Per Year Value for money 4.3 (44) 4.3 Based on 44 reviews ## Integrations [ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Moodle](https://www.capterra.com/p/80691/Moodle/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[ Brightspace](https://www.capterra.com/p/122854/Brightspace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (49) 4.8 Based on 49 reviews ## User reviews Overall rating 4.6 Based on 50 reviews Filter by rating 5(33) 4(14) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent BE Beth E. Talent Development Manager Farming ### "Assessments made easy with Blue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 5, 2023 Pros Ease of use, implementation and customer support is reliable and responsive and reporting is simple and concise Cons cost is high however its features are unmatched if using another off the shelf survey system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS Wagner S. Estoquista Primary/Secondary Education ### "software e hardware para embalagem, design." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 30, 2023 Satisfild. Pros design for work tools, collaboration in the development of dissemination, a complete package. Cons some more remote help tools I think would help more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Emily B. Institutional Research Analyst Education Management ### "Explorance Blue is robust" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 8, 2021 Very happy with Blue Pros There is a bit of a learning curve when it comes to Blue but it's fast and effective software that makes surveys and evaluations easier to conduct. Customer service is always attentive and eager to help. Cons There is a steep learning curve and importing questions and responses could be easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Josh K. LMS Administrator & Instructional Designer Higher Education ### "Was New To Blue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2021 Pros This was a new platform for me to learn and it was a easy learning curve to learn/work with the platform Cons A little too techy in managing settings for those not inclined. A friendlier interface/wizard process will open new customers (ala Survery Monkey users) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG candace G. ed tech specialist Higher Education ### "great product - great company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2021 Blue is a great product - eXplorance is a great company. Pros Blue has a lot of features and integrates well with our other systems. Cons Blue is somewhat complicated to administer. Switched from [Sakai LMS](https://www.capterra.com/p/124698/Sakai-CLE/) We were retiring our previous LMS and needed a new enterprise course evaluation system. Reasons for choosing Blue Functionality was comparable, but look and feel and user experience was better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GH Greg H. Manager, Institutional Research Higher Education ### "Higher Ed review of Blue - +10 years and still going!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 19, 2021 Overall I've had a positive experience working with Blue. Their support team is fairly knowledgeable and hands-on. Their development team is also fairly responsive to 'feature requests' which is great. My team uses the product almost daily where it satisfies most (if not all) of our survey requirements. I've enjoyed seeing Blue evolve over the past 10+ years and look forward to working with it in the future. Pros I've been a blue user for 10+ years and work with the product almost daily. We use it primarily for student surveys such as Student Satisfaction, Course Evaluations, and Graduate Outcomes. We also use Blue to collect information from other stakeholders (i.e. Industry, Employees, Employers, Alumni, etc). Creating surveys is easy and intuitive for my small research team. We typically do not have any down-time with this product besides the occasional maintenance shutdown to our onsite hosted environment. Cons Blue is a great product for surveying stakeholders at our institution however the way they deploy features to only certain blue products makes using the software challenging. A feature available in a course evaluation survey for example may not be available in another survey 'product'. I find this challenging as I've often had to recreate complete projects in order to take advantage of certain project/reporting features. The products should be seamless and integrated across all surveys in blue... For example, DRA - Dynamic Report Access is a great feature for dynamically assigning reports to a role (vs. an individual user), however is not available for use with a standard survey. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joshua M. Research Analyst Higher Education ### "Continuously Improving" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2021 Pros Specifically with the Blue 8 version a lot has shifted my views to a more positive outlook. The user interface is drastically improved and quite a lot of quality of life enhancements were made for Blue administrators such as re-organizing project options. Another feature of the Blue software I appreciate is the ability to view the status' of the responders of a project and being able to identify if a survey email was successfully sent or not to a responder. Cons There are a fair amount of limitations that this software is restricted. The way filters are approached within Blue are very lacking and tedious when attempting to add multiple filters in the same project. The datasource import functionality is a little bit lacking in that it does not stop importing if a different datasource is already in that process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. II Ike I. Data Analyst Higher Education ### "Blue Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2021 Pros It covers the whole spectrum of survey research/analysis with a range of capabilities Cons many of capabilities are not self explanatory; difficult to use for example, retrieving comments responses Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Matthew M. Assistant Director Higher Education ### "Exceeding expectations and solving business needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 15, 2021 Pros This software allowed us to transition from paper based to electronic reviews. It provided a large community of experienced users from which to learn best practices. It created a safe, reliable platform to maximize our evaluation process. Cons when a subject changes their evaluation dates, they are not reflected in all the related data tables. dynamic dates do update when reminder emails are sent. course questions vs. instructor questions and how to configure in reports. Alternatives considered [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) Reasons for choosing Blue Because blue has a better design for course evaluations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Amber K. Administrative Specialist E-Learning ### "Blue Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2021 This product has been a great asset to our university for student evaluations, student surveys, etc. Pros What I like most about the software is that it is very easy to set up a project, as well as make a report from each project. Cons I'm not great with making Excel spreadsheets or .csv files to upload information into the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/125028/Blue-Surveys/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.