# Blue Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Blue Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more.

Source: https://www.capterra.com/p/125028/Blue-Surveys/alternatives

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# 

 Blue Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Blue

## What is Blue?

Blue powers enterprise 360 programs—from senior leadership assessments to manager feedback at scale, without manual friction. Launch cascaded, complex evaluation designs with automated invites/reminders, secure role‑based access, and integrated reporting for participants, managers, and HR. Because 360 data rarely lives in isolation, Blue sits in the same platform as your engagement and lifecycle programs, supported by a 3‑year maturity model that builds capability over time. When narrative comments matter most, MLY AI converts free text into themes, sentiment, alerts, and prioritized suggestions for development plans. Leaders and coaches get an immediate grasp of strengths, gaps, and momentum. And with Explorance’s investment in R&D, global footprint, and compliance standards, you can scale 360 initiatives confidently across geographies.

## What is Blue used for?

[Survey](https://www.capterra.com/survey-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)

Overall rating

Based on 50 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$7500

Flat Rate, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Blue?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.explorance.com&name=Blue)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Blue

4.6 (50)

VS.

[4.6 (97)](https://www.capterra.com/p/169660/Leapsome/reviews/)

Starting Price

$7500

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (50)

Ease Of Use

4.6 (97)

Value For Money

4.3 (44)

Value For Money

4.5 (75)

Customer Service

4.8 (49)

Customer Service

4.6 (78)

## Blue alternatives

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Highest Rated

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

3.9 (11)

127.27% of 11 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Templates

4.8 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Question Library

3.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Anonymous Feedback

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Allow reviewers to provide anonymous feedback to encourage honest conversations

Communication Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Continuous Feedback

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Blue 55 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Define levels of authorization for access to specific files or systems

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Compare key metrics for the business against prominent players in the industry

Manage and track all internal and external communication conducted via calls, email, text, or chat

Catalog, manage, and develop employee skill sets

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Reminders sent via email

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Establish measurable goals and objectives and track their progress over a specific period of time

Access software remotely via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Identify, track, and respond to negative feedback

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

Reporting on how each user, task or process has advanced since its initiation

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.5 (47)

4.5

Based on 47 reviews

## Pricing

Value for money

4.3 (44)

Basic

$7,500

Flat Rate,Per Year

Value for money

4.3 (44)

4.3

Based on 44 reviews

## Integrations

[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Moodle](https://www.capterra.com/p/80691/Moodle/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[

Brightspace](https://www.capterra.com/p/122854/Brightspace/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (49)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (49)

4.8

Based on 49 reviews

## User reviews

Overall rating

4.6

Based on 50 reviews

Filter by rating

5(33)

4(14)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BE

Beth E.

Talent Development Manager

Farming

### "Assessments made easy with Blue"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 5, 2023

Pros

Ease of use, implementation and customer support is reliable and responsive and reporting is simple and concise

Cons

cost is high however its features are unmatched if using another off the shelf survey system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WS

Wagner S.

Estoquista

Primary/Secondary Education

### "software e hardware para embalagem, design."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 30, 2023

Satisfild.

Pros

design for work tools, collaboration in the development of dissemination, a complete package.

Cons

some more remote help tools I think would help more.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EB

Emily B.

Institutional Research Analyst

Education Management

### "Explorance Blue is robust"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 8, 2021

Very happy with Blue

Pros

There is a bit of a learning curve when it comes to Blue but it's fast and effective software that makes surveys and evaluations easier to conduct. Customer service is always attentive and eager to help.

Cons

There is a steep learning curve and importing questions and responses could be easier

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Josh K.

LMS Administrator & Instructional Designer

Higher Education

### "Was New To Blue"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2021

Pros

This was a new platform for me to learn and it was a easy learning curve to learn/work with the platform

Cons

A little too techy in managing settings for those not inclined. A friendlier interface/wizard process will open new customers (ala Survery Monkey users)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

candace g.

ed tech specialist

Higher Education

### "great product - great company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2021

Blue is a great product - eXplorance is a great company.

Pros

Blue has a lot of features and integrates well with our other systems.

Cons

Blue is somewhat complicated to administer.

Switched from

[Sakai LMS](https://www.capterra.com/p/124698/Sakai-CLE/)

We were retiring our previous LMS and needed a new enterprise course evaluation system.

Reasons for choosing Blue

Functionality was comparable, but look and feel and user experience was better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Greg H.

Manager, Institutional Research

Higher Education

### "Higher Ed review of Blue - +10 years and still going!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 19, 2021

Overall I've had a positive experience working with Blue. Their support team is fairly knowledgeable and hands-on. Their development team is also fairly responsive to 'feature requests' which is great. My team uses the product almost daily where it satisfies most (if not all) of our survey requirements. I've enjoyed seeing Blue evolve over the past 10+ years and look forward to working with it in the future.

Pros

I've been a blue user for 10+ years and work with the product almost daily. We use it primarily for student surveys such as Student Satisfaction, Course Evaluations, and Graduate Outcomes. We also use Blue to collect information from other stakeholders (i.e. Industry, Employees, Employers, Alumni, etc). Creating surveys is easy and intuitive for my small research team. We typically do not have any down-time with this product besides the occasional maintenance shutdown to our onsite hosted environment.

Cons

Blue is a great product for surveying stakeholders at our institution however the way they deploy features to only certain blue products makes using the software challenging. A feature available in a course evaluation survey for example may not be available in another survey 'product'. I find this challenging as I've often had to recreate complete projects in order to take advantage of certain project/reporting features. The products should be seamless and integrated across all surveys in blue... For example, DRA - Dynamic Report Access is a great feature for dynamically assigning reports to a role (vs. an individual user), however is not available for use with a standard survey.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Joshua M.

Research Analyst

Higher Education

### "Continuously Improving"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2021

Pros

Specifically with the Blue 8 version a lot has shifted my views to a more positive outlook. The user interface is drastically improved and quite a lot of quality of life enhancements were made for Blue administrators such as re-organizing project options. Another feature of the Blue software I appreciate is the ability to view the status' of the responders of a project and being able to identify if a survey email was successfully sent or not to a responder.

Cons

There are a fair amount of limitations that this software is restricted. The way filters are approached within Blue are very lacking and tedious when attempting to add multiple filters in the same project. The datasource import functionality is a little bit lacking in that it does not stop importing if a different datasource is already in that process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

II

Ike I.

Data Analyst

Higher Education

### "Blue Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2021

Pros

It covers the whole spectrum of survey research/analysis with a range of capabilities

Cons

many of capabilities are not self explanatory; difficult to use for example, retrieving comments responses

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Matthew M.

Assistant Director

Higher Education

### "Exceeding expectations and solving business needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 15, 2021

Pros

This software allowed us to transition from paper based to electronic reviews. It provided a large community of experienced users from which to learn best practices. It created a safe, reliable platform to maximize our evaluation process.

Cons

when a subject changes their evaluation dates, they are not reflected in all the related data tables. dynamic dates do update when reminder emails are sent. course questions vs. instructor questions and how to configure in reports.

Alternatives considered

[XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)

Reasons for choosing Blue

Because blue has a better design for course evaluations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Amber K.

Administrative Specialist

E-Learning

### "Blue Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2021

This product has been a great asset to our university for student evaluations, student surveys, etc.

Pros

What I like most about the software is that it is very easy to set up a project, as well as make a report from each project.

Cons

I'm not great with making Excel spreadsheets or .csv files to upload information into the program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/125028/Blue-Surveys/reviews/)

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