# Page 2 | Blue Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Blue the right 360 Degree Feedback solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125028/Blue-Surveys/reviews --- Blue 4.6 (50) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Blue ## Showing most helpful reviews Showing 26-50 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PW Paula W. Policy, Planning Research Analyst Education Management Used the software for: 2+ years ### "My Blue Review" October 15, 2021 4.0 We have used Blue for several years, it has enabled us to assist our clients to gain a greater understanding of their departments. Pros I like the ease of use and the features that can enhance my ability to present the data to our clients. I use it quite frequently in my job, and really like the support center when I need a quick how to. Cons I do find that there is not enough time to adjust to changes before a new upgrade is released. Sometimes these changes cause issues with parts of Blue that worked fine previously. Review Source GE GLORIA E. Director, Online Learning & Services E-Learning Used the software for: 2+ years ### "Exemplary Customer Service Supporting Impressive Software " March 15, 2019 5.0 The Customer Service and Support are extraordinary and have taken a novice user to advanced with their comprehensive training, knowledge base, as well as ongoing engagement with the product and community of users. It is a solid company with exceptional products. Pros The Blue Course Evaluation tool is mobile friendly and multi-platform, as well as very intuitive for end-users. The surveys can be executed and accessed in multiple ways, and those being asked to respond report very few access issues. It works! The Customer Service and Support are extraordinary. Cons The admin. side can be clunky, with essential safeguards restricting auto-updates and often multi-step changes if project needs modification after publishing. These are avoidable if you do the work before you publish, but this is often not feasible. Review Source MB Mette B. Data manager Higher Education Used the software for: 2+ years ### "Excellent survey tool " October 13, 2021 5.0 Great product and great employees! The support team always answers questions very fast and efficient. Pros Dynamic report acces helps us making sure that the management team always have the information they need. The LMS integration is helping us increase response rates Multiple schedules is making the complex survey structure easier to manage. Cons End users benefit for the multiple language option, but when you have multiple language, all projects is more difficult to manage, from a Blue administrator perspective. Review Source DL Donaldo L. Academic Specialist Higher Education Used the software for: 2+ years ### "General features" May 28, 2019 4.0 In general, the experience has been very good, we are an institute of higher education and it has solved us very well the subject of evaluations of courses and teachers. Pros The use of predesigned templates to generate evaluations, the use of question banks and data bases in an agile way, the generation of questionnaires in a simple way, the good quality of the generated reports, non complex administration. Cons Sometimes it is a little complicated to navigate between the options of the application, also sometimes it is not very intuitive. Review Source NM Nancy M. Supervisor Higher Education Used the software for: 1-2 years ### "Blue Course Evaluations" March 4, 2019 4.0 Blue has assisted our PSI to reduce the number of survey platforms and move closer to automated survey processes. Pros I like the feautures that allow instructors to change survey dates and add their custom questions. As well, having the widget in the LMS for both students and instructors seems well used when reviewing the analytics in the response management tab. Cons Not having a test environment when integrating and installing the Data Sync Tool. The naming conventions take quite a bit of time and effort to bwecome familair with and that lengthened the learning curve for administrators and end users. Review Source candace G. ed tech specialist E-Learning Used the software for: 2+ years ### "Blue is a great product and eXplorance is a great vendor." April 20, 2018 5.0 Pros Blue is very flexible and powerful, and can be configured to meet the different requirements of many different schools. Cons Consequences of some configuration decisions can be far-reaching, and should be documented more clearly. Review Source KD Krista D. Course Evaluation Coordinator Used the software for: 1-2 years ### "Customer support is very responsive. Coming from a technical background, I found it easy to use." April 17, 2018 5.0 Pros I like the updates CS/Support implements in a quick manner. Responsive to bugs in updates. System can easily handle thousands of requests. Responsive and easy to use for end user. Cons Wish it had more transparency in the timing of emails (export .csv showing when task emails would be sent, since likely stored in a DB somewhere). Can be tricky at times to implement changes during a published project (manual changes do not impact the DB, wish manual changes could override the DB but I understand why it is not coded that way). Wish some text fields could be modifiable (e.g. "Please select datasource", other technical/vague terms displayed to end users). Would love IE to be better supported (do not recommend this browser, but unfortunately users still use it) Review Source RN Robert N. Associate Vice President for Academic Administration Higher Education Used the software for: 2+ years ### "Very Customizable and Full Featured Evaluation Tool" October 7, 2021 5.0 The system works very well. Once configured, it is very simple to set up new evaluations each semester. It does pretty much everything we need it to do. Pros The evaluation system has lots of features and is very customizable. It can pull in pretty much any data desired. Cons The system is complicated enough that it takes while to learn how to use it. Reason for choosing Blue Because of features, configuration options, and ability to pull in whatever data we needed. Review Source CK Crystal K. Special Project Administrator Education Management Used the software for: 2+ years ### "With eXplorances support we have been able to integrate Blue with BB and Banner successfully." April 17, 2018 4.0 The ability to have a completely integrated course evaluation process for the entire university including credit and non-credit courses. Pros eXplorance listens to our institutions needs and requirements and is continuously modifying and updating their products to be more useful. The software is evolving and has kept base with the changes in the market. Cons The learning curve at the beginning is very steep. The software is not as intuitive as other products on the market. Having said that, it also can do more complicated survey design than the competitors. Review Source AM Anne M. Academic Affairs Officer and FOIPOP Coordinator Education Management Used the software for: 1-2 years ### "Review" October 12, 2021 5.0 We have solved our student evaluations so these are now all digital. Online distribution is easy and we can now provide aggregated reports from the data collected. Pros Integration with existing business was implemented with the professional, courteous consultants at Blue Explorance, who took us through the set up process, provided guidance on setting up projects, and provided checklists from which to launch our projects independently. Support from Blue Explorance is exemplary. Cons Not the most user friendly software, as one must memorize the features however, the Checklists are invaluable in assuring successful set up of one's projects. Reason for choosing Blue Other local university has had great success with the Blue product and highly recommended that we use it too. Review Source JM Julie M. Evaluation Manager E-Learning Used the software for: 2+ years ### "Centralizing Course Evaluations in Higher Education" July 24, 2019 5.0 Blue has really taken control and revolutionised the process of evaluations for us. We are continually expanding the types of evaluations that we complete and consider future uses. Pros We took a very decentralised system that had no quality control and centralised the whole system within Explorance Blue. We can now ensure that the right people get the right evaluations to inform the University executive of the feelings of the students on the courses that they take. Cons It isn't an easy software to get to grips with so you need a dedicated team (at least two) who can support each other. Reason for choosing Blue I chose Blue because I had been to see the vendors many years previously and had a positive experience. The more I got to know the product and the vendor I realised that they were a company we should deal with as they put the customer at the heart of their products. Review Source BE Beth E. Talent Development Manager Farming Used the software for: 1-2 years ### "Assessments made easy with Blue" December 5, 2023 5.0 Pros Ease of use, implementation and customer support is reliable and responsive and reporting is simple and concise Cons cost is high however its features are unmatched if using another off the shelf survey system Review Source SM Sanjay M. Principal Education Management Used the software for: 1-2 years ### "Awesome features and value for money. Very user friendly user experience. " June 6, 2017 5.0 Parents are very happy to see their kids data in their mobile, hence very useful for school. And performance management tool helps me a lot Pros Ease to use and what you need is handy. Performance management tool is very useful for decesion making and makes my day to day life easy Cons Hardly see any thing which I don't like. May be some new features integration like inventory management would be useful Review Source Response from Explorance June 6, 2017 Thank you Sanjay for your review. You may have entered the review about Blue when you intended to review another product. Sincerely, JR Jacqueline R. Success Coach/Academic Advisor Higher Education Used the software for: 2+ years ### "This is a great product to utilize for course reviews that need to be completed for students." January 17, 2018 5.0 I love that this software provides easy access to gain a lot of data from students to improve the way professors approach their teaching techniques. Pros I like that students can easily answer multiple questions about their experience in a course so that faculty can implement changes towards their approach to teaching students to improve their success. Cons Sometimes it is very easy for a student to just answer the whole assessment without them actually completing it. I would recommend that each section, or every few questions, the assessment response options are changed to keep students aware of what they are completing. Review Source AL Aimee L. Analyst, Institutional Research Education Management Used the software for: 2+ years ### "data steward's review of Blue" February 10, 2017 4.0 Blue is a great software; I wish I had more time to use it to it's full potential. Unfortunately, it's only role in my daily life is to calculate what I need tabulated without effort or worry. It does that for me. Pros The people behind it. Cons What i like least about the software is what others might love the most--that it is a lego type platform. You build it from the ground up--nothing comes prefab. I don't like this because I'm usually to busy to start things from the ground up, and I rarely do the kind of specialized analysis that would come from a uniquely defined system. Review Source JK Josh K. LMS Administrator & Instructional Designer Higher Education Used the software for: 2+ years ### "Was New To Blue" November 3, 2021 5.0 Pros This was a new platform for me to learn and it was a easy learning curve to learn/work with the platform Cons A little too techy in managing settings for those not inclined. A friendlier interface/wizard process will open new customers (ala Survery Monkey users) Review Source WS Wagner S. Estoquista Primary/Secondary Education Used the software for: 6-12 months ### "software e hardware para embalagem, design." March 30, 2023 5.0 Satisfild. Pros design for work tools, collaboration in the development of dissemination, a complete package. Cons some more remote help tools I think would help more. Review Source CD Carley D. Director of Inst. Research and Effectiveness Higher Education Used the software for: 2+ years ### "Blue is a multi-dimensional course evaluation tool that can be scaled to work for any institution." April 17, 2018 5.0 Ability to schedule automatic report openings and closings based on dynamic date rules--like open at 60% of the semester and close reports at 90% of semester. Pros The customizable solution will adapt to any institution's need... even to different scenarios within the same institution. The automatic report generation at the end of the survey was a must-have for us. Cons Difficult to set up for the first time... even with the help of the trainers. It takes a lot of time. The additional company trainings are expensive, and after two years, our team doesn't feel like we are capable of building new reports on our own. Review Source OG Oliver G. Senior Program Manager Used the software for: ### "eXplorance took us to the next level with Blue!" January 26, 2016 5.0 Having developed, used and maintained a custom-built application that was fine for the requirements that were understood at the time (12 years ago), our organization was faced with the prospect of a significant investment to take this solution to the next level for the decade to come. In selecting eXplorance as our strategic partner, in Blue we have a true solution that has taken our capability to the next level. It is user friendly with ongoing (minor) enhancements made that reflect customer feedback, it is adaptable to a wide range of data collection, analytics and reporting needs, and we have a wide range of Fortune 500 stakeholders who appreciate the modern look, feel and logic of their new interface. We are very happy with this product - it has truly removed manual processes and enabled our time to be focused on the truly value adding post survey exercise of analysis discussions. Review Source CA Carac A. Associate Director Web and IT Higher Education Used the software for: 1-2 years ### "We've found Blue to be a superior product and Explorance a supportive company." April 17, 2018 5.0 Pros 1\. Ease of setup. We have multiple projects running each term. 2. Great UI. Students love it. 3. Robust system. No uptime problems at all; no crashes. Cons 1\. We wish it was easier to change some things within an open project. 2. More email options. 3. It would be great if we could push texts to supplement our emails. Review Source DS Debra S. Assistant Provost Higher Education Used the software for: 1-2 years ### "the software has a steep learning curve; not intuitively obvious." April 17, 2018 3.0 it does everything I need it to do, and fairly conveniently. Pros It has many functionalities - supposedly, once set up, a "one touch" and it does everything for you, which is true. It is hard to accidentally make a mistake -- that is, it just won't work, rather than working incorrectly. Tech support is good, although their communication style is a bit hard to get used to. Cons Even now that I am very familiar with it, I still often have to check with tech support about one thing or another. I don't like the report , and I wish it could be more customizable. I am the only one who knows how to use it, and to show its quirks to another would be difficult. Review Source JV John V. Sr. Project Manager, IT Used the software for: ### "Great Survey Product for Higher Education!" January 26, 2016 5.0 We use this survey tool for our student course evaluations and it works great. Explorance is a great company to work with, their customer service is top notch. The software attaches to our student information system via Oracle views but we also upload some data via excel spreadsheets. It is pretty easy to use and maintain but it does take some getting used too. Once you have everything developed out (surveys, reporting) and a schedule, you just roll it forward for each semester. Explorance is always working to improve the software and listens to customer feedback for future enhancements. I highly recommend them. Review Source WM Waunita M. Program Assistant Higher Education Used the software for: 6-12 months ### "Learner curve is difficult" October 12, 2021 4.0 Great rep that helped us through implementation. Pros Has many features that we don't necessarily need. Cons Very difficult to learn and doesn't flow well. Reason for choosing Blue The committee decided to purchase this. Review Source LS Lisa S. Administrative Project Coordinator Education Management Used the software for: Less than 6 months ### "Great Tool!" May 28, 2019 5.0 Blue Course Evaluation has allowed us to revamp the delivery of our student learning experience survey in the college which has resulted in improved engagement leading to more meaningful results. Pros The list of available features helped us customize the product to best suit our needs. Cons Sometimes with a lot of options and a limited budget you feel like you're having to exclude functionality that may have been useful. Review Source NM Nada M. Applications Developer Education Management Used the software for: 6-12 months ### "Blue Enterprise Surveys" July 18, 2019 5.0 Pros Scalable Friendly user Reliable I can make many tweaks through it Cons I don't have cons about it Review Source Similar Products Featured