# eSoft Planner Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eSoft Planner Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/125063/eSoft-Planner-Software/pricing

---

# 

 eSoft Planner Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eSoft Planner

## What is eSoft Planner?

eSoft Planner's scheduling and management software. Its total flexibility, affordability and simplicity are perfect for businesses whose owners want to consolidate effort, save time, increase revenue and grow smartly and steadily. eSoft Planner's modules allow you to manage members, manage information and scheduling from any web browser on the planet, while your employees and clients make appointments, input schedules signup for camps/classes, and rent space at the same time.

## What is eSoft Planner used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Membership Management](https://www.capterra.com/membership-management-software/)

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

91%

Neutral

9%

Negative

0%

Starting price

$39

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eSoft Planner

4.5 (43)

VS.

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$39

Per User, Per Month

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (43)

Ease Of Use

4.8 (4,062)

Value For Money

4.7 (41)

Value For Money

4.6 (2,727)

Customer Service

5.0 (43)

Customer Service

4.7 (2,289)

## eSoft Planner alternatives

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/125063/eSoft-Planner-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.6 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Calendar Management

4.5 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Confirmations/Reminders

4.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Payment Processing

4.5 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Reminders

4.8 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

Real-time Scheduling

4.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Based on availability, instantly confirm or deny a request when a new booking is made

eSoft Planner 51 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track, manage and store the applications of potential future members, customers or candidates

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Schedule in-person or online classes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Create labels for products that contain required information such as colors, sizes, dates, etc.

Track and collect membership dues

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Assign working shifts or tasks to employees based on their availability

Schedule and manage the logistics of activities and other gatherings

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Automatically find mutually available meeting time slots across multiple calendars

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Centralizing administrative & communication processes of an organization's members

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Accept and process customer payments for products or services using hardware and software

Based on availability, instantly confirm or deny a request when a new booking is made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Plan availability and assign specific time slots for tasks and resources

Track employee skills, competencies, training & qualifications

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Organizing a group of people to accomplish a task

Allow organizations to streamline the check-in process for visitors.

Manage volunteer information and direct volunteer resources

Get Advice

We can help you find the software with the features you need.

Features

4.2 (43)

4.2

Based on 43 reviews

## Pricing

Value for money

4.7 (41)

Basic

$39.00

Per User,Per Month

Value for money

4.7 (41)

4.7

Based on 41 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (43)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (43)

5.0

Based on 43 reviews

## User reviews

Overall rating

4.5

Based on 43 reviews

Filter by rating

5(26)

4(13)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BO

Brandon O.

Owner

Sports

### "Must have for any sports facilty"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2025

\[sensitive content hidden\], was the best start to finish. I asked a ton of questions many after hours and he was ultra prompt to getting back to me and fixing the issue. This is by far the best purchase i have ever made!

Pros

The customer service was unprecedented, how easy it is too use, and the fact that it allows me to run my facilty without employees..

Cons

Lack of an actual app to make it even easier to access and use. I believe once you add an app it will be the best period.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Joe M.

Baseball facility manager

Sports

### "Customer service couldn’t be better"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 22, 2025

Very happy with esoft. They have been very helpful and responsive to any of my questions and concerns. Definitely a personal level of attention they provide.

Pros

The customer service at esoft is of highest quality. I started with \[sensitive content hidden\] who was incredible and when he moved on \[sensitive content hidden\] took over my account. Smooth transition and very happy with everything.

Cons

I am satisfied, no complaints right now. Honestly i wish i could expand more but I have not much negative feedback right now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Mark R.

Partner

Sports

### "Mark Ruddy Top Level Athletics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2025

Excellent experience as stated above, regarding my interaction with \[sensitive content hidden\]

Pros

I had an issue with my card connect account. I spoke to \[sensitive content hidden\] \[sensitive content hidden\] worked with me to eliminate my issue, and he was patient with great follow thru and in my opinion an excellent representative for the eSoft Planner group. Due to the fact that \[sensitive content hidden\] was so helpful it restored my faith in corporate America. This is a true statement. I very rarely write a review. But my experience was so outstanding with \[sensitive content hidden\], I figured someone should know! Most times when you speak to a representative for most companies, they either do not care or cannot assist with the issue. That is if you are lucky to speak to a live person at all. Not only did \[sensitive content hidden\] help with my first issue he also uncovered another situation that was an issue that I was unaware of, and he assisted me with that. \[sensitive content hidden\] should get a raise!!! If not a raise, at least a better parking spot!

Cons

I do not have any outstanding issues with ESoft Planner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

Nicole A.

Director of Operations

Sports

### "Northeast Longhorns review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2024

My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their support/customer service team is top notch. I highly recommend this platform for big and small businesses.

Pros

eSoft Planner is affordable, user friendly, and manageable (both from an employee and administrative role). Their support staff is also amazing! My contact agent \[sensitive content hidden\] is incredibly knowledgeable, responding quickly to all business concerns and questions. This platform has helped organize, structure, and prioritize our business goals, allowing us to be more hands-on with members and affiliates.

Cons

I wish this platform was more accessible from my phone. I also wish eSoft notified me when member cards expire (I normally receive this alert from my merchant, but sometimes this information gets overlooked due to the plethora of data)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tiffany S.

Owner and Director of Coaching

Sports

### "Review from Overtime Sports Training Center"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2024

One of the standout aspects of working with eSoft Planner is their exceptional staff and customer service. The team behind eSoft Planner is highly responsive, knowledgeable, and dedicated to providing top notch customer service. I feel very confident in knowing I can rely on eSoft Planner to assist me every step of the way!

Pros

Using eSoft Planner has enabled me to efficiently manage my facility with a very small team. It has a user-friendly interface that makes it easy for customers to navigate. It is also customizable which makes offering self-service options possible at my facility.

Cons

Some of the reporting and marketing features are a little hard to navigate and not as intuitive as the rest of the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mark S.

Owner

Sports

### "Sports Training"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 29, 2024

Once I familiarized myself with the system and figured it out (which took a little time and effort), it is a very good system for what we do. Customer service has been exceptional.

Pros

Focused, configurable, powerful software that does what I need.

Cons

Takes a bit getting used to for admin/employee and client. Needs an app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Katherine P.

Treasurer and Food Safety Manager

Health, Wellness and Fitness

### "eSoft has been a GAME CHANGER for our pool!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2024

SIMPLY WONDERFUL!!! I haven't met anyone yet who wasn't incredibly helpful!!

Pros

Relatively easy to use, but the customer service is OUTSTANDING when I get stuck!!

Cons

Not mobile responsive. Very difficult to do anything administrative on my phone and very challenging for our members as well to complete tasks on mobile devices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Bridget K.

Owner

Sports

### "Great software function with immediate entry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 13, 2024

Amazing customer service. Our onboarding was so easy. The \[sensitive content hidden\] and our assigned contact get back to us in a very timly manner. I havent found this level of service anywhere else in the industry.

Pros

The software works great with self access for our customer's. They can book online and directly get emailed an access code to the facility that works in the time frame they scheduled.

Cons

Just the visual aspect. It could use a face lift for easier use for the customer. But that isnt a huge deal.. I just think it would help customers with ease of booking.

Switched from

[EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)

EZ Facilirt. It didnt work. It was expensive. Customer service was aweful. Onboarding was tedious. And then after everything....it didnt even work the way we were told it would. It cost us $10,000 atleast.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

David D.

Director of Operations

Recreational Facilities and Services

### "Review of employee \[sensitive content hidden\] "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2024

As good as you can get between a business and their client.

Pros

\[sensitive content hidden\] took my call today \[sensitive content hidden\] and he was outstanding ! They way he walked me thought the process of resolving my issue. I was so impressed. I wish every customer service rep I spoke to on a daily basis could relate to my call the way \[sensitive content hidden\] did. And for the record...I very seldom take the time to do something like this. Dave Dohrman, Foutch's Strike Zone

Cons

Been with them for appox 10 years and still using them...If I had a problem, I would have been gone by now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 22, 2024

Thank you, Dave, for being a valued eSoft Planner customer! We love to hear that you have enjoyed the software and our customer service team.

TS

Thomas S.

Director

Recreational Facilities and Services

### "Great software for the cost!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 2, 2024

very good, customer support is excellent!

Pros

very easy to enter information, train others on, allow information to be shared

Cons

Esoft has not provided upgrades to the software over the years.

Reasons for choosing eSoft Planner

expense and met the needs at the time of researching other similar products

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/125063/eSoft-Planner-Software/reviews/)

Popular comparisons

[Calendly vs eSoft Planner](https://www.capterra.com/compare/125063-148036/eSoft-Planner-Software-vs-Calendly) 

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