--- title: "Patagonia Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Patagonia Health Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/125099/Patagonia-Health-EMR/" page_type: "product" language: "en" --- # Patagonia Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Patagonia Health ## What is Patagonia Health? Patagonia Health’s integrated EHR, Practice Management, and Billing solution is federally certified and designed to improve departmental workflows using apps and cloud-based technology. They collaborate with public health and mental health/ behavioral health organizations to develop advanced features, empowering them to improve the well-being of their communities. For more information, visit patagoniahealth.com ## What is Patagonia Health used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 69 user reviews Reviews sentiment Positive 75% Neutral 19% Negative 6% Starting price $500 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2025 - Medical Billing / 2025 - Mental Health / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Patagonia Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.patagoniahealth.com/&name=Patagonia Health) Rating Breakdown 4.0 +− Features3.8 Value for Money3.9 Ease of Use3.8 Customer Service4.0 Rating Breakdown 4.0 Features3.8 Value for Money3.9 Ease of Use3.8 Customer Service4.0 ## Patagonia Health Reviewers Verdict Updated September 2026 AI summary - Patagonia Health is a fit for small public health agencies, behavioral health teams, and school health professionals needing centralized patient records and charting. - Reviewers are positive about its accessible electronic health records, flexible client charting, and ease of use once familiar. - It helps staff manage patient documentation, immunizations, and follow-ups more efficiently in daily operations. - Buyers may need to accept some trade-offs around occasional reporting complexity, data management quirks, and less immediate customer support. - Patagonia Health suits organizations prioritizing straightforward clinical workflows, but may fall short for those needing advanced reporting or extensive customization. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Patagonia Health 4.0 (69) VS. [4.4 (1,052)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price $500 Per User, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (69) Ease Of Use 4.3 (859) Value For Money 3.9 (51) Value For Money 4.3 (786) Customer Service 4.0 (64) Customer Service 4.4 (763) ## Patagonia Health alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.7 (969)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (830)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/125099/Patagonia-Health-EMR/alternatives/) ## FAQs about Patagonia Health Overview ### What problems does Patagonia Health solve? Patagonia Health solves paper-heavy public health workflows by centralizing scheduling, charting, billing, vaccine tracking, client flags, and documents in one system. Clinic staff, nurses, billers, and front-desk teams use it to speed check-in and check-out, find client records quickly, catch rejected claims, and identify overdue follow-ups or immunizations. Answer based on 38 reviews Overview ### Which roles and teams benefit most from Patagonia Health? Patagonia Health is most used by nursing teams, public health staff, and school health professionals who manage patient documentation, immunizations, screenings, and case tracking. Administrative and billing teams rely on it for scheduling, records, and claims workflows, while managers and directors use reporting and oversight tools to monitor clinical and community health operations. Answer based on 69 reviews Overview ### What company size and industries is Patagonia Health built for? Patagonia Health is built primarily for small public health and behavioral health organizations, with 81% of reviewers from small businesses. It serves healthcare-focused sectors most often, especially Health, Wellness and Fitness at 28%, Hospital & Health Care at 26%, and Medical Practice at 13%, aligning with its EHR, practice management, and billing focus. Answer based on 69 reviews Features and Usability ### What are the key features of Patagonia Health? Patagonia Health includes core EMR/EHR features like electronic health records, charting, clinical notes, and patient records management, plus appointment scheduling and calendar management. Differentiating features include insurance eligibility verification, medical billing and claims management, e-prescribing, reminders/notifications, and customizable templates and dashboard views for public health and behavioral workflows. Answer based on 38 reviews Overview ### How well does Patagonia Health work as an EHR? Patagonia Health works well as an EHR for public health and school health teams, with easy documentation, record access, document storage, and e-prescribing. Many users find the workflow logical after training, though some mention slow page loads, limited reporting flexibility, print-label steps, and gaps for behavioral health or specialized assessments. Answer based on 24 reviews Getting Started and Support ### How easy is it to onboard and train a team on Patagonia Health? Patagonia Health offers in-person training, live online sessions, webinars, documentation, and videos. Many reviewers say everyday users, new billers, and small teams learn it quickly because the workflow feels logical and easy to teach. Billing staff and admins may need more time, especially when setup, customization, or trainer availability causes confusion. Answer based on 14 reviews Getting Started and Support ### What customer support options does Patagonia Health offer? Patagonia Health provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as helpful at times, but some note slower ticket-based responses, difficulty reaching a person during setup, and frustration when issues take too long to resolve. Answer based on 8 reviews Features and Usability ### How easy is client charting in Patagonia Health? Patagonia Health makes client charting straightforward with guided tabs, prompts, check boxes, write-in fields, and document uploads. Public health and school-based teams often find charting fast and easy to learn, though some users report missing fields, slow e-prescribing, note loss, widget layout frustrations, and weaker support for behavioral health workflows. Answer based on 17 reviews Features and Usability ### Is Patagonia Health good for appointment scheduling? Patagonia Health handles everyday appointment scheduling well for clinics that need quick booking, rescheduling, daily calendars, and client tracking. Many users find the scheduler easy to learn, but some teams want better support for recurring clinic types, next-available searches, dashboard filtering, family check-in, and a less confusing e-scheduling experience. Answer based on 16 reviews ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when choosing electronic medical records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Patagonia Health supports all three of the features reviewers value most: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible records, and document care accurately, allowing teams to manage clinical workflows more efficiently and support better patient care. HIPAA Compliant 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Medical Billing 4.0 (21) 57.14% of 21 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Appointment Scheduling 4.3 (37) 56.76% of 37 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Claims Management 4.0 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies E-Prescribing 3.1 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Patagonia Health 58 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Bed Management: The allocation and provision of beds - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Data Security: Protect sensitive data for digital privacy - Documentation: Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Interoperability: The ability of two or more systems to exchange information or data. - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Alerts: Notifications via mobile devices - Multi-Provider Practice: For practices with multiple providers - No-Show Tracking: Track and monitor patient no-show rates - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Online Booking: Book meetings and appointments through a website or digital platform - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Telemedicine: Meet with patients remotely - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (69) 3.8 Based on 69 reviews ## Pricing Value for money 3.9 (51) Basic $500.00 Per User,Per Month Value for money 3.9 (51) 3.9 Based on 51 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (64) 4.0 Based on 64 reviews ## User reviews Overall rating 4.0 Based on 69 reviews Filter by rating 5(22) 4(30) 3(13) 2(4) 1(0) Mentioned topic Sorted by most recent LG lauren G. office manager Mental Health Care ### "Good EHR software" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 24, 2025 Pros The customer serivice was wonderful and very responsive Cons The platform is a little more expensive! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Dawn C. Sr Admin Asst Medical Practice ### "Like Patagonia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2024 I've had a great experience with Patagoina Health. Pros I feel it is very easy to use and very easy to understand Cons I don't believe I have any cons at this point and time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lina S. RN Research ### "Very user friendly " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2023 Pros User friendly workflow, easily customizable features and great customer support. Cons I wish we didn’t have to change our passwords so frequently but I understand the need in terms of safety. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tiara M. Program Manager Health, Wellness and Fitness ### "Tiara’s Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 10, 2023 Pros The ease of the system and functionality it’s flexible and customizable for our needs Cons There are no features that I wanted to mention at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Ruth B. social practioner Mental Health Care ### "Not User Friendly" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 June 19, 2023 Pros Nothing. I do not like the set up and how you have to move around while trying to keep your train of thought. Cons It is so chopped up, hard to stay focused, with having to maneuver around to getting notes and pcp done. It is easier to see a whole page of information instead of just little boxes all over the place. Do not like this program at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Julie C. Laboratory Supervisor Hospital & Health Care ### "lab information is readily available." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 15, 2023 satisfied Pros Ease of use when reviewing patient lab results. Cons there are information that lab can use but not available in Patagonia. I wish the encounter form is available and faxing to outside provider is available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Kelly G. Community Health Worker Health, Wellness and Fitness ### "Patagonia Health " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 13, 2023 Pros It was easy to use and it notification feature was key to keep appointments and contacting clients Cons it would crash periodically , which made data entry frustrating Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Management decision Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kimberly M. Nursing Supervisor Hospital & Health Care ### "Good rural Public Health Department product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 12, 2023 Very responsive company to deal with. Perfect for a Public Health agency that is small in size and does not have full time staff dedicated to monitor and work with EHR. Pros very helpful implementation team and training. Responsive to problems, questions and training. Can make templates that are standardized for your practice. Cons the EHR jumps around while using it, slow to load up pages at time. Reasons for choosing Patagonia Health Cost, applications that were proved in other public health agencies. History of being created especially for Local Public Health and also had experience in with agencies that had Family Planning and title X services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cindy C. Medical Biller, Clerk 3 Health, Wellness and Fitness ### "A Solid EMR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 12, 2023 Pros After using an different EMR for a bit I came to value the visual presentation of Patagonia. Cons At times it can feel like change requests from the average everyday worker are listened to as well as management. Reasons for choosing Patagonia Health Price point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Amy H. counseling Government Relations ### "Great platform for the work place. Creates on ease of use." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 12, 2023 Pros Being able to quickly schedule or reschedule appointments for client/patient. As well as creating my schedule for the work week. Cons The format to see clients full name in daily appointments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/125099/Patagonia-Health-EMR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carepatron vs Patagonia Health](https://www.capterra.com/compare/125099-195467/Patagonia-Health-EMR-vs-Care-Patron)