--- title: "Patagonia Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Patagonia Health Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/125099/Patagonia-Health-EMR/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Patagonia Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Patagonia Health ## What is Patagonia Health? Patagonia Health’s integrated EHR, Practice Management, and Billing solution is federally certified and designed to improve departmental workflows using apps and cloud-based technology. They collaborate with public health and mental health/ behavioral health organizations to develop advanced features, empowering them to improve the well-being of their communities. For more information, visit patagoniahealth.com ## What is Patagonia Health used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 69 user reviews Reviews sentiment Positive 75% Neutral 19% Negative 6% Starting price $500 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2025 - Medical Billing / 2025 - Mental Health / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Patagonia Health?[Manage this product listing](https://www.g2.com/products/patagonia-health-emr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Patagonia Health 4.0 (69) VS. [4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price $500 Per User, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (69) Ease Of Use 4.3 (860) Value For Money 3.9 (51) Value For Money 4.2 (787) Customer Service 4.0 (64) Customer Service 4.4 (764) ## Patagonia Health alternatives [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (340)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.7 (830)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.7 (972)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/125099/Patagonia-Health-EMR/alternatives/) ## FAQs about Patagonia Health Overview ### What problems does Patagonia Health solve? Patagonia Health solves paper-based charting, scattered patient documents, and missed follow-up workflows by centralizing electronic records, signatures, scanned forms, vaccination histories, appointment scheduling, and client flags. School nurses, public health clinics, and clinicians can quickly locate records, identify overdue vaccinations, track medication and inventory needs, and prepare reporting data. Answer based on 24 reviews Overview ### Which roles and teams benefit most from Patagonia Health? Patagonia Health is most used by public health nurses, registered nurses, and school nurses managing patient records, immunizations, screenings, and clinical documentation. Community health specialists and program managers use it to coordinate services and track cases, while administrative, fiscal, and office teams support scheduling, billing, reporting, and agency operations. Answer based on 69 reviews Overview ### What company size and industries is Patagonia Health built for? Patagonia Health is built for small public and behavioral health organizations, with 81% of reviewers from small businesses and Health, Wellness and Fitness representing 28%. Its integrated EHR, practice management, and billing tools also serve Hospital & Health Care organizations (26%) and Medical Practice settings (13%), with 16% midsize and 3% enterprise users. Answer based on 69 reviews Features and Usability ### What are the key features of Patagonia Health? Patagonia Health includes core EMR/EHR capabilities for patient records management, charting, and clinical notes, alongside appointment scheduling and calendar management. Reviewers most often discuss its electronic health records, client charting, and scheduling. Billing & Invoicing, claims management, insurance eligibility verification, and reporting/analytics support clinical and administrative workflows. Answer based on 38 reviews Overview ### How well does Patagonia Health work as an electronic health record? Patagonia Health provides a practical electronic health record for public health and school health teams, with configurable views, document storage, signatures, e-prescribing, and reporting support. Users often find documentation and record retrieval straightforward after training, although some cite slow page loads, limited searches, awkward label printing, and specialized workflow gaps. Answer based on 24 reviews Getting Started and Support ### How easy is it to onboard and train a team on Patagonia Health? Patagonia Health offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that new staff and nontechnical users often learn the system’s workflow quickly, especially with organized trainers and responsive support. Billing administrators may need more time, as some reviewers describe limited initial training, incorrect guidance, and a steeper claims-process learning curve. Answer based on 14 reviews Getting Started and Support ### What customer support options does Patagonia Health offer? Patagonia Health provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users say support can be helpful, but some report slower ticket resolution and frustration when issues need multiple contacts or are harder to fix, especially during onboarding and after updates cause glitches. Answer based on 8 reviews Features and Usability ### How easy is client charting in Patagonia Health? Patagonia Health makes client charting accessible through guided tabs, preselected fields, prompts, narrative notes, and document uploads. Public health staff value keeping client information in one place and adapting chart views, while some users report missing charting fields, difficulty arranging widgets, slow e-prescribing, and limited behavioral health support. Answer based on 17 reviews Features and Usability ### How easy is appointment scheduling in Patagonia Health? Patagonia Health supports quick appointment creation, rescheduling, daily calendar views, and patient tracking for clinic teams. Many public health users find the scheduling module easy to learn, but organizations with varied clinic dates may find calendar-based setup restrictive. Some users also want clearer next-available searches and filters for canceled or missed visits. Answer based on 16 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Patagonia Health supports all three features that reviewers identify as most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible medical histories, and document care accurately, allowing teams to improve compliance, support better clinical decisions, and manage daily workflows more efficiently. HIPAA Compliant 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Medical Billing 4.0 (21) 57.14% of 21 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Appointment Scheduling 4.3 (37) 56.76% of 37 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Claims Management 4.0 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies E-Prescribing 3.1 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Patagonia Health 58 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Bed Management: The allocation and provision of beds - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Data Security: Protect sensitive data for digital privacy - Documentation: Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Interoperability: The ability of two or more systems to exchange information or data. - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Alerts: Notifications via mobile devices - Multi-Provider Practice: For practices with multiple providers - No-Show Tracking: Track and monitor patient no-show rates - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Online Booking: Book meetings and appointments through a website or digital platform - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Telemedicine: Meet with patients remotely - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (69) 3.8 Based on 69 reviews ## Pricing Value for money 3.9 (51) Basic $500.00 Per User,Per Month Value for money 3.9 (51) 3.9 Based on 51 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (64) 4.0 Based on 64 reviews ## User reviews Overall rating 4.0 Based on 69 reviews Filter by rating Counts reflect reviews available in this feed. 5(22) 4(30) 3(13) 2(4) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Nurse Practitioner/Supervisor Used the software for: 3-5 years ### "Sandy's Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 31, 2023 Reporting. Our hugest struggle is getting reports to balance. Our state required data points typically giving the impression that they are inaccurate. I would like to see a more streamlined report for our needs. Pros I liked that the apps and widgets can be added and hidden according to user need. Cons I would like to see a discharge type summary for the visit. This would be helpful when sending clients to another provider. I have also struggle with the arrangement of the widgets. It is very frustrating to get the widgets in the proper/preferred order but once it is saved it flows well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Nursing Supervisor Used the software for: 3-5 years ### "Good rural Public Health Department product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2023 Very responsive company to deal with. Perfect for a Public Health agency that is small in size and does not have full time staff dedicated to monitor and work with EHR. Pros very helpful implementation team and training. Responsive to problems, questions and training. Can make templates that are standardized for your practice. Cons the EHR jumps around while using it, slow to load up pages at time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Hearing and Vision Tech Used the software for: 3-5 years ### "Pro's and Con's of Patagonia" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 12, 2023 At this time running reports for individual person or location. Pros All the features are important. They had to improvise and set up a program for hearing and vision. I would make sure that all departments of the organization have the same capabilities with having to improvise and set up. Cons Yes, we are not able to run reports for an individual person/location without having everyone's results. It first it was difficult being that you had to prepare alot of data beforehand to export into the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer PUBLIC HEALTH NURSE Used the software for: 3-5 years ### "Public Health Nurse Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 1, 2023 Tracking of meds and vaccines, as well as client populations. This helps to stock supplies and plan for future. Pros As a "mature" nurse, I was dreading the EHR transition. It was not easy for me, but once oriented, the ease of documentation and ability to find virtually anything I needed, or comment when necessary, won me over. not to mention the reporting features for inventory, tracking, QI initiatives, and the accessible record bins. now I love it! As an added bonus, all documentation is legible! Cons I have found that our unique activities in public health are not precisely designated in the "Assessment" and "Plans" features, so we have to choose something "close enough." This is frustrating, and noted every single day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer administrative Used the software for: 3-5 years ### "Patagonia review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 May 31, 2023 Reporting has been great and we have been able to use so many reports to get our numbers that the state requires . Pros I love all the training that are offered and easy to re watch when having proplems.\[sensitive content hidden\] is so easy to work with and can depend on her to call you back.the system works well and I have been a biller for over 30 years and by far this one is the best I have used Cons I feel you need better acsess when going live and there should be a 30 day window after going live to speak to a person as most things can be hard to understand and just haveing a person that you can call instead of doing a help ticket as the frustration leval is so high!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Secretary Used the software for: 3-5 years ### "Patagonia Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 June 2, 2023 Pros easy schedulingeasy to track patientsvaccines transfer to NYS system automaticallyeasier to keep track of vaccines/medications Cons Can only run reports 3 months at a timeE-scheduling is not user friendly at all - nurses have struggled with it since day 1 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Rehabilitation Counselor Used the software for: 3-5 years ### "User" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 6, 2023 Had a lot of trouble with the system Pros Being able to put forms in the system instead of paper Cons too many freeze ups and sometimes lost documents Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Registered Nurse Used the software for: 3-5 years ### "Patagonia" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 1, 2023 I can really appreciate the ease of documentation with the Patagonia EHR. For the most part, I am pleased with the system. Once you become familiar with it, it is a great time saver. The lags in page loading is frustrating, and it seems it gets slower as time goes on and we accumulate more patient profiles in the system....will it continue to do so as we continue to use the system and add more patient profiles to the data base? Pros Now that I have become familiar with Patagonia EHR, I find it easy to find the information I need quickly. Cons Patagonia EHR often seems to be slow, like its "bogged down" and pages are slow to load. This seems to get worse as time goes on and out patient load grows. This is somewhat frustrating when I have clients waiting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Mental Health Professional Used the software for: 3-5 years ### "Mental Health documentation " 4.0 June 6, 2023 Pros I don't have to create the structure for my notes and significant use documentation can be built into the notes. Cons Notes/documents have not been specific for school based mental health and have needed ongoing adjustments. Still working on tweaking structure to include what's needed without redundancy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "Patagonia EMR for behavior health services " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2023 Pros Patagonia makes it easy to monitor that documentation has been collected and signed, assign documents to a clinician for use or reviews, and store review patient records. The escribe feature allows for us to eliminate use of a script pad and assure medicine has been ordered at the patient pharmacy. Adding and removing staff is easy as well as training. Cons If the EHR could add ADT alerts with live time alerts when a client is admitted in/discharged or transfered from the ER or hospital that would help us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/125099/Patagonia-Health-EMR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carepatron vs Patagonia Health](https://www.capterra.com/compare/125099-195467/Patagonia-Health-EMR-vs-Care-Patron)