# Patagonia Health Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Patagonia Health Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/125099/Patagonia-Health-EMR

---

# 

 Patagonia Health Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Patagonia Health

## What is Patagonia Health?

Patagonia Health’s integrated EHR, Practice Management, and Billing solution is federally certified and designed to improve departmental workflows using apps and cloud-based technology. They collaborate with public health and mental health/ behavioral health organizations to develop advanced features, empowering them to improve the well-being of their communities. For more information, visit patagoniahealth.com

## What is Patagonia Health used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)

Top alternative

Featured

Overall rating

Based on 69 user reviews

Reviews sentiment

Positive

75%

Neutral

19%

Negative

6%

Starting price

$500

Per User, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Patagonia Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.patagoniahealth.com/&name=Patagonia Health)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Patagonia Health

4.0 (69)

VS.

[4.4 (1,030)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

$500

Per User, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (69)

Ease Of Use

4.3 (844)

Value For Money

3.9 (51)

Value For Money

4.3 (772)

Customer Service

4.0 (64)

Customer Service

4.4 (749)

## Patagonia Health alternatives

[4.6 (2,822)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Highest Rated

[4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$58.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/125099/Patagonia-Health-EMR/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

4.3 (37)

56.76% of 37 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Medical Billing

4.0 (21)

57.14% of 21 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Claims Management

4.0 (20)

60.00% of 20 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

E-Prescribing

3.1 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Confirmations/Reminders

3.9 (12)

33.33% of 12 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Self Service Portal

3.2 (10)

10.00% of 10 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Patagonia Health 56 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

The allocation and provision of beds

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Private online space that lets businesses securely share documents and provide information access to clients

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Protect sensitive data for digital privacy

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

For mental health professionals providing therapy to multiple patients at the same time

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

For mental health professionals that specialize in substance abuse therapy/programs

Compliant with HIPAA, which sets standards for sensitive patient data protection

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Notifications via mobile devices

For practices with multiple providers

Track and monitor patient no-show rates

Certified for healthcare IT products based on the results from ONC-ATL

Book meetings and appointments through a website or digital platform

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Meet with patients remotely

Tools to help therapists document, record, and recall patient encounters

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.8 (69)

3.8

Based on 69 reviews

## Pricing

Value for money

3.9 (51)

Basic

$500.00

Per User,Per Month

Value for money

3.9 (51)

3.9

Based on 51 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (64)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (64)

4.0

Based on 64 reviews

## User reviews

Overall rating

4.0

Based on 69 reviews

Filter by rating

5(22)

4(30)

3(13)

2(4)

1(0)

Mentioned topic

Sorted by most recent

LG

lauren g.

office manager

Mental Health Care

### "Good EHR software"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

February 24, 2025

Pros

The customer serivice was wonderful and very responsive

Cons

The platform is a little more expensive!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Dawn C.

Sr Admin Asst

Medical Practice

### "Like Patagonia"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2024

I've had a great experience with Patagoina Health.

Pros

I feel it is very easy to use and very easy to understand

Cons

I don't believe I have any cons at this point and time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Lina S.

RN

Research

### "Very user friendly "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2023

Pros

User friendly workflow, easily customizable features and great customer support.

Cons

I wish we didn’t have to change our passwords so frequently but I understand the need in terms of safety.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Tiara M.

Program Manager

Health, Wellness and Fitness

### "Tiara’s Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 10, 2023

Pros

The ease of the system and functionality it’s flexible and customizable for our needs

Cons

There are no features that I wanted to mention at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Ruth B.

social practioner

Mental Health Care

### "Not User Friendly"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

June 19, 2023

Pros

Nothing. I do not like the set up and how you have to move around while trying to keep your train of thought.

Cons

It is so chopped up, hard to stay focused, with having to maneuver around to getting notes and pcp done. It is easier to see a whole page of information instead of just little boxes all over the place. Do not like this program at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Julie C.

Laboratory Supervisor

Hospital & Health Care

### "lab information is readily available."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 15, 2023

satisfied

Pros

Ease of use when reviewing patient lab results.

Cons

there are information that lab can use but not available in Patagonia. I wish the encounter form is available and faxing to outside provider is available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kelly G.

Community Health Worker

Health, Wellness and Fitness

### "Patagonia Health "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 13, 2023

Pros

It was easy to use and it notification feature was key to keep appointments and contacting clients

Cons

it would crash periodically , which made data entry frustrating

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Management decision

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kimberly M.

Nursing Supervisor

Hospital & Health Care

### "Good rural Public Health Department product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 12, 2023

Very responsive company to deal with. Perfect for a Public Health agency that is small in size and does not have full time staff dedicated to monitor and work with EHR.

Pros

very helpful implementation team and training. Responsive to problems, questions and training. Can make templates that are standardized for your practice.

Cons

the EHR jumps around while using it, slow to load up pages at time.

Reasons for choosing Patagonia Health

Cost, applications that were proved in other public health agencies. History of being created especially for Local Public Health and also had experience in with agencies that had Family Planning and title X services.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cindy C.

Medical Biller, Clerk 3

Health, Wellness and Fitness

### "A Solid EMR"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 12, 2023

Pros

After using an different EMR for a bit I came to value the visual presentation of Patagonia.

Cons

At times it can feel like change requests from the average everyday worker are listened to as well as management.

Reasons for choosing Patagonia Health

Price point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Amy H.

counseling

Government Relations

### "Great platform for the work place. Creates on ease of use."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

June 12, 2023

Pros

Being able to quickly schedule or reschedule appointments for client/patient. As well as creating my schedule for the work week.

Cons

The format to see clients full name in daily appointments

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/125099/Patagonia-Health-EMR/reviews/)

Popular comparisons

[Carepatron vs Patagonia Health](https://www.capterra.com/compare/125099-195467/Patagonia-Health-EMR-vs-Care-Patron) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)