# Patagonia Health Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Patagonia Health Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/125099/Patagonia-Health-EMR --- # Patagonia Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Patagonia Health ## What is Patagonia Health? Patagonia Health’s integrated EHR, Practice Management, and Billing solution is federally certified and designed to improve departmental workflows using apps and cloud-based technology. They collaborate with public health and mental health/ behavioral health organizations to develop advanced features, empowering them to improve the well-being of their communities. For more information, visit patagoniahealth.com ## What is Patagonia Health used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 69 user reviews Reviews sentiment Positive 75% Neutral 19% Negative 6% Starting price $500 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2025 - Medical Billing / 2025 - Mental Health / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Patagonia Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.patagoniahealth.com/&name=Patagonia Health) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Patagonia Health 4.0 (69) VS. [4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price $500 Per User, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (69) Ease Of Use 4.3 (858) Value For Money 3.9 (51) Value For Money 4.3 (785) Customer Service 4.0 (64) Customer Service 4.4 (762) ## Patagonia Health alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (508)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/125099/Patagonia-Health-EMR/alternatives/) ## FAQs about Patagonia Health Overview ### What problems does Patagonia Health solve? Patagonia Health solves slow, paper-heavy public health workflows by making scheduling, charting, billing, vaccine tracking, and document retrieval easier in one system. Clinics, health departments, billers, nurses, and front-desk staff use it to reduce data-entry friction, spot overdue follow-ups or immunizations, and handle claims corrections faster. Answer based on 38 reviews Overview ### Which roles and teams benefit most from Patagonia Health? Patagonia Health is most used by nursing teams, public health staff, and school health professionals who need to document visits, manage immunizations, and track patient care. Administrative and billing teams use it for scheduling, records, and claims workflows, while managers and directors rely on reporting and oversight tools to support program operations. Answer based on 69 reviews Overview ### What company size and industries is Patagonia Health built for? Patagonia Health is built primarily for small health organizations, with 81% of reviewers from small businesses and 16% from midsize companies. It serves public health and behavioral health organizations most often in Health, Wellness and Fitness at 28%, Hospital & Health Care at 26%, and Medical Practice at 13%. Answer based on 69 reviews Features and Usability ### What are the key features of Patagonia Health? Patagonia Health includes core EHR and practice management features such as electronic health records, client charting, appointment scheduling, billing and claims management, and insurance eligibility verification. Differentiating capabilities include customizable chart templates, staff notes and flags, e-prescribing, vaccine and medication tracking, and reporting for state and federal requirements. Answer based on 38 reviews Getting Started and Support ### How easy is it to onboard and train a team on Patagonia Health? Patagonia Health offers in-person training, live online sessions, webinars, documentation, and videos. Many reviewers say frontline staff and new hires learn the system quickly because the workflow is logical and easy to teach. Billing teams and administrators may need more time, with some reporting limited training depth, inconsistent guidance, or support delays during implementation. Answer based on 14 reviews Getting Started and Support ### What customer support options does Patagonia Health offer? Patagonia Health provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as helpful at times, but some report slow ticket resolution, trouble getting direct access after go-live, and frustration when issues or errors require multiple steps or take too long to fix. Answer based on 8 reviews Features and Usability ### How well does Patagonia Health handle electronic health records? Patagonia Health makes electronic health records easier to manage with clear documentation, e-prescribing, document storage, and quick record access. Public health clinics, school nurses, and small agencies often like the common-sense workflow, though some teams mention slow pages, limited reporting filters, and extra steps for labels or certain record updates. Answer based on 24 reviews Features and Usability ### How easy is client charting in Patagonia Health? Patagonia Health keeps client charting straightforward with prompts, checkboxes, write-in notes, and chart views that help staff document visits quickly. Public health teams and school-based users often find training manageable, but some clinicians run into missing fields, widget layout frustrations, downtime, and limits when sharing or sending chart information externally. Answer based on 17 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 4.3 (37) 56.76% of 37 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Medical Billing 4.0 (21) 57.14% of 21 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Claims Management 4.0 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies E-Prescribing 3.1 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Confirmations/Reminders 3.9 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Self Service Portal 3.2 (10) 10.00% of 10 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Patagonia Health 56 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar The allocation and provision of beds Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Protect sensitive data for digital privacy Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records For mental health professionals providing therapy to multiple patients at the same time Intended for medical use such as diagnosis, treatment, and consultation For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. For mental health professionals that specialize in substance abuse therapy/programs Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Notifications via mobile devices For practices with multiple providers Track and monitor patient no-show rates Certified for healthcare IT products based on the results from ONC-ATL Book meetings and appointments through a website or digital platform Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Schedule shifts for staff/employees, track hours worked, and manage staff payroll Meet with patients remotely Tools to help therapists document, record, and recall patient encounters Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (69) 3.8 Based on 69 reviews ## Pricing Value for money 3.9 (51) Basic $500.00 Per User,Per Month Value for money 3.9 (51) 3.9 Based on 51 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (64) 4.0 Based on 64 reviews ## User reviews Overall rating 4.0 Based on 69 reviews Filter by rating 5(22) 4(30) 3(13) 2(4) 1(0) Mentioned topic Sorted by most recent LG lauren g. office manager Mental Health Care ### "Good EHR software" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 24, 2025 Pros The customer serivice was wonderful and very responsive Cons The platform is a little more expensive! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Dawn C. Sr Admin Asst Medical Practice ### "Like Patagonia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2024 I've had a great experience with Patagoina Health. Pros I feel it is very easy to use and very easy to understand Cons I don't believe I have any cons at this point and time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lina S. RN Research ### "Very user friendly " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2023 Pros User friendly workflow, easily customizable features and great customer support. Cons I wish we didn’t have to change our passwords so frequently but I understand the need in terms of safety. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tiara M. Program Manager Health, Wellness and Fitness ### "Tiara’s Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 10, 2023 Pros The ease of the system and functionality it’s flexible and customizable for our needs Cons There are no features that I wanted to mention at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Ruth B. social practioner Mental Health Care ### "Not User Friendly" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 June 19, 2023 Pros Nothing. I do not like the set up and how you have to move around while trying to keep your train of thought. Cons It is so chopped up, hard to stay focused, with having to maneuver around to getting notes and pcp done. It is easier to see a whole page of information instead of just little boxes all over the place. Do not like this program at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Julie C. Laboratory Supervisor Hospital & Health Care ### "lab information is readily available." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 15, 2023 satisfied Pros Ease of use when reviewing patient lab results. Cons there are information that lab can use but not available in Patagonia. I wish the encounter form is available and faxing to outside provider is available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Kelly G. Community Health Worker Health, Wellness and Fitness ### "Patagonia Health " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 13, 2023 Pros It was easy to use and it notification feature was key to keep appointments and contacting clients Cons it would crash periodically , which made data entry frustrating Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Management decision Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kimberly M. Nursing Supervisor Hospital & Health Care ### "Good rural Public Health Department product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 12, 2023 Very responsive company to deal with. Perfect for a Public Health agency that is small in size and does not have full time staff dedicated to monitor and work with EHR. Pros very helpful implementation team and training. Responsive to problems, questions and training. Can make templates that are standardized for your practice. Cons the EHR jumps around while using it, slow to load up pages at time. Reasons for choosing Patagonia Health Cost, applications that were proved in other public health agencies. History of being created especially for Local Public Health and also had experience in with agencies that had Family Planning and title X services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cindy C. Medical Biller, Clerk 3 Health, Wellness and Fitness ### "A Solid EMR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 12, 2023 Pros After using an different EMR for a bit I came to value the visual presentation of Patagonia. Cons At times it can feel like change requests from the average everyday worker are listened to as well as management. Reasons for choosing Patagonia Health Price point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Amy H. counseling Government Relations ### "Great platform for the work place. Creates on ease of use." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 12, 2023 Pros Being able to quickly schedule or reschedule appointments for client/patient. As well as creating my schedule for the work week. Cons The format to see clients full name in daily appointments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/125099/Patagonia-Health-EMR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carepatron vs Patagonia Health](https://www.capterra.com/compare/125099-195467/Patagonia-Health-EMR-vs-Care-Patron)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)