# DELPHI32 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DELPHI32 Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/125100/DELPHI32/reviews --- # DELPHI32 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DELPHI32 ## What is DELPHI32? Web-based mental health practice management software to streamline billing, claim management, bookkeeping, customer assessment & more. ## What is DELPHI32 used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/)[Therapy](https://www.capterra.com/therapy-software/) Top alternative Featured Overall rating Based on 42 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 2% Starting price $895 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DELPHI32?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.delphipbs.com/&name=DELPHI32) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DELPHI32 4.6 (42) VS. [4.6 (2,826)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $895 Flat Rate, One Time Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (42) Ease Of Use 4.4 (2,817) Value For Money 4.4 (18) Value For Money 4.3 (1,890) Customer Service 4.6 (39) Customer Service 4.4 (2,409) ## DELPHI32 alternatives Highest Rated [4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,031)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $58.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.1 (334)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Appointment Scheduling Schedule appointments via a calendar Claims Management Process of submitting and following up on claims with insurance companies Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email EMR/EHR Create and securely store digital patient records Initial Assessments Conduct intake assessments to determine patient health status, medical history, conditions, etc. DELPHI32 11 features Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Process of submitting and following up on claims with insurance companies Automated reminders and confirmations for booked appointments and events via text or email Create and securely store digital patient records Conduct intake assessments to determine patient health status, medical history, conditions, etc. Manage billing and payments for a healthcare provider Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Tools to help therapists document, record, and recall patient encounters Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. Features 4.4 (42) 4.4 Based on 42 reviews ## Pricing Value for money 4.4 (18) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/125100/DELPHI32/pricing/) Single Practice $895.00 Flat Rate,One Time It includes: - Account Balances - Accounting - Adjustments - Advances - Backup and Restore - Client Ledgers - Co-Payments - Customer Support - Due Dates - Electronic Billing - Export Data - Face Sheets - Financial Histories - General Ledger Interface - Insurance Billing - Mail Merge - Multiple Providers - Password Protection - Query - Reports - Scheduling - Statements - Updates In-the-cloud $75.00 Flat Rate,Per Month It includes: - Account Balances - Accounting - Adjustments - Advances - Backup and Restore - Client Ledgers - Co-Payments - Customer Support - Due Dates - Electronic Billing - Export Data - Face Sheets - Financial Histories - General Ledger Interface - Insurance Billing - Mail Merge - Multiple Providers - Password Protection - Query - Reports - Scheduling - Statements - Updates Value for money 4.4 (18) 4.4 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (39) 4.6 Based on 39 reviews ## User reviews Overall rating 4.6 Based on 42 reviews Filter by rating 5(27) 4(11) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent EA Essam A. responsable sirh Government Administration ### "Bon IDE" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 19, 2023 Il est coplet Pros Ce logicis vous aide a automatiser vos actes Cons Son prix d'achat n'est pas accessible a la moyenne Reasons for choosing DELPHI32 Plus approprié Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Robin P. PMHNP Mental Health Care ### "What you see is what you get" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 29, 2019 good, more than enough value for the money Pros very inexpensive, good billing and scheduling program w/optional add on for appointment reminders Cons pretty much nothing else offered or planned. Limited when more complex billing issues arise and need to create outside tracking to manage. Reasons for choosing DELPHI32 didn't look at other programs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Santhoshi K. Software engineer Insurance ### "robust billing software application." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2019 Pros Best thing in delphi software is you can quickly learn and adapt to your organisation. and it has good technical support, It is a robust application. It has good trial version you can evaluate software and use it I just learning it is easy to learn. Cons Really I dont have much here, but some of screens little complex but ok to manage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YH Yvonne H. Owner/Therapist Mental Health Care ### "This software is so dependable and the support is always available and helpful. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 31, 2018 This software has made the business side of our practice manageable, leaving more time for our patients, and our getting home earlier every night! Pros This software was easy to setup because of the technical support we received from Will. He also walked us through the best day-to-day practices and is always available for questions, Cons We have used this software for some 10 years and cannot find any downside. And we would have mentioned it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Bobbi G. Administrator Mental Health Care ### "Best Psychotherapy Billing program on the market!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2018 I had absolutely NO/zero knowledge of medical/psychotherapy billing. I had to help when the former billing person was not able to continue handling the this for our practice. I have subsequently been able to handle all the billing for a small but busy practice. Here again, their support both live via the telephone and watching their video instructions was really helpful. I highly recommend DELPHI PBS. I use the basic billing program, however, they offer everything and more than other similar programs - progress notes, invoicing, electronic billing, etc. Pros After reviewing and taking advantage of "free Trial" options of other programs, I found DELPHI to be the best program for my needs. Great support, easy to understand instructions, notifications of updates. DELPHI offers easy to follow video instructions showing "how-to" most problems or questions that arise as you set-up and use their program. The initial investment in the program is very fair and the annual renewal fee is less than I can spend on taxis in NYC in a day! Cons Making changes to a diagnosis has been a slight complication, at times. Also, adding new diagnostic codes can be tricky only because you don't make these change often. In each case, I have been able to accomplish what I set out to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Heather S. Office Manager Mental Health Care ### "Delphi for Scheduling" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 7, 2018 It would also be nice if reports were able to be exported into excel for manipulation. Pros It's relatively easy to use. Submitting claims electronically is convenient and it is also nice that it contains both scheduling and billing. Cons It can be difficult to make adjustments in both billing and scheduling areas. For example, if you schedule a reoccurring appointment, any changes made to the individual appointments will not be reflected when you run a schedule search for the individual. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jeanne M. Psychotherapist Mental Health Care ### "What I was looking for" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2018 I wanted a combination of accounting and documentation stored on my hard drive, not on the cloud. Pros Customer service is excellent. The program Gets the progress notes and billing in one place making it very easy to get my documentation done in minutes Cons There is a learning curve. Some of the menu items are not functional like accounting and a time field. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Carol C. Psychologist Mental Health Care ### "Best decision I made for my billing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2018 If you are considering billing software, get Delphi. A colleague who ran her own billing service recommended it to me and I have thanked her numerous times ever since. Pros First of all, it never breaks. Even though I back up regularly (and it invites you to back up every time you log off), it just performs perfectly. Will (the developer) keeps up with all the latest changes in the insurance/billing arena and updates the software whenever there's a change. I've been using it for 30 years! Started with DOS and made it through all the iterations of Windows, now using Windows 10. The interface with electronic billing happened seamlessly. I hear colleagues complain about their software, but I just smile and know I've got the best thing going. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Susan C. Practice Manager Mental Health Care ### "Easy, efficient, and very user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2017 Great software and great price and support. You won’t be disappointed. Pros This software is very easy to navigate even if you are not real computer savvy. Love the scheduler, billing, appointment reminders, and GREAT customer service. Will is always there and very patient in helping with questions. So nice that you get to try it out for free before you buy in so that you know exactly what you are buying! I cannot say enough good about this software and Will!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV Rashesh V. Employee ### "Average Billing Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 10, 2017 Pros The software has some amazing features; as compare to other softwares. The instructional videos are quite helping to me.A quite good concept Cons Was bit confused in understanding how the system software flows.GUI is not that much good as compared to other billing softwares. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WS William S. psychologist Mental Health Care ### "A very happy user for over 20 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 22, 2017 Pros Delphi has all the features I would want. It is easy to use. It has been a life saver as a solo practitioner who who doesn't have support staff. The telephone support (when you need it) is terrific and - you can take it to the bank. You get the developer on the line who will solve any problem quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Barbara C. Office Coordinator Mental Health Care ### "Great billing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2017 Pros The software has lots of features; we haven't even used all of them and still have all we need. The customer service is excellent. Will is always very helpful when I have questions about the software, and he calls back promptly when I have to leave a message. There are a lot of instructional videos that have helped me tremendously. It's easier for me to learn how to do something when I watch someone knowledgeable perform the action. Good instructional videos Cons The thing I have had the most trouble with is understanding how to do advances. I don't know if it's because the operation isn't as simple as it could be, or if my brain just can't grasp the concept. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Priscilla C. Office Administrator Mental Health Care ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2017 I've been using this program for around 10 years and from day 1 it proved to be easy to use, great database, and overall an excellent s/w program. Will is available to answer questions and provides assistance when needed. Upgrades are easy to download and website has training videos and much needed information. Extremely happy with this program. Pros Ease of use and excellent client database. Cons None. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BF Bart F. Manager Alternative Medicine ### "Mixed" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 February 28, 2017 While this product has some value in some of its features and offerings, its price does not support what you in return. This is based on the specific needs of my client, and may not apply to everyone. Pros The best features include the ease of use and some of the reporting capabilities, as well as customer service. Cons Customer service was poor in terms of response time and knowledge of the product, troubleshooting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2017 This review is a complete surprise, and a disappointment for the following reasons: 1. This review is from someone that is not a customer of ours, has never been a customer of ours, has never used our software, and has never called for customer support. We have phone records to support this. 2. In a somewhat contradictory fashion, this person lists customer service as both a PRO and a CON. Not sure which one it is? 3. Finally, in relation to customer support, our response time is either immediate or within a few minutes if a message is left. Also, our knowledge of DELPHI is 100%, and support for DELPHI is handled by the developers and owners. If you want to know the truth, please read the rest of the reviews. Thanks for listening. SB Sabrina B. Owner Medical Practice ### "Great functionality and easy to use! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 22, 2017 Pros This software was easy to set up and the functionality of it makes it simple to show the team how to use it. Cons I had a few problems with set up but Customer Service was able to walk us through properly setting up the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NW Nancy W. Office Manager Medical Practice ### "Everything we could ask for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2017 We have been using A+ Delphi for almost 1 1/2 years and we could not be happier. It's very easy to use. The customer service is exceptional. They answer the phone almost every time we call and if we get the machine, they are back to us within the hour. I would highly recommend them! Pros Ease of use, Customer service Cons None Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Linda S. Psychotherapist Mental Health Care ### "Linda L Schnaible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2017 Love this program and easy to use for both me and my office staff. Called at a couple of times that he was busy and he still took the time and helped me. I really like the live support and his expertise with his program. Pros The program is a breeze to learn and it's everything I need to run my practice. My office staff also loves it. Much easier than previous programs. Cons I haven't found any yet. Had a little bit of trouble managing the download on one of my computers but no problems with the program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TF Timothy F. Owner Mental Health Care ### "Great overall value" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 18, 2017 Scheduler is fantastic, email and text reminders are affordable, customer service is timely, cloud option for portability Pros Scheduler, reminders, cost, reporting Cons Accounting features are tedious and sometimes inaccurate (program makes mathematical errors) clearing house is sub par Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Stuart P. ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2017 I have been using this software for over 10 years and the ease of use is great. Also, has great customer service - a live body answers the phone or if I leave a message my calls are always returned promptly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kayce W. Marketing Rep ### "Reveiw" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 3, 2016 It was fast startup, easy to use, good deal, great customer support Pros Cost Cons Time to get trained Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jerome S. Owner Mental Health Care ### "Useful, frequently updated software with rapid assistance" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.5 4.5 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2016 Pros We used Delphi for over 6 years until office closed for health reasons. Will Pardy (who wrote and updates Delphi) answers the phone and has responded to our crisis by extending our ability to use the program until our state's 7-year record retention status ends. We have used the billing and report features more than others, but found it easy to learn, rapidly responsive to changes in the field \[especially through changes in CMS forms, CPT codes, and ICD9-->10 codes\]. Easy to teach to new office person. Looks ideal for a young practice that wants low cost, wide range of services, hand-holding when needed, and solid assistance \[not a barely trained voice from another country in tech non-support\]. Also set up for multiple practitioners. Cons It doesn't have the bells and whistles of the more expensive programs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jenn B. Owner Mental Health Care ### "Using Delphi" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 23, 2016 Pros Working with my rep is amazing! He's easy and very approachable! Even when it's things that we've talked about several times before. Cons Having to enter my own EOB. Not having a place to store my documents. I really wish it was similar to Simple practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PD Phyllis D. Administrator Mental Health Care ### "Fantastic software! Tracks everything you need for your clients." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2016 Pros Very user friendly - - easy to learn. Excellent support. Love the training videos which lay a great foundation for teaching someone how to use Delphi. Cons If you make an error when writing-off a balance, you must delete the transaction and start over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Julie R. Nurse Practitioner Mental Health Care ### "good learning experience but happy to move on" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 April 23, 2016 Pros I appreciated the entrepreneurial aspect of this company, being a local start-up that had not succumbed to corporate take-over, and therefore able to maintain a personalized approach to customer service. Use of this software was instrumental in allowing me to start a solo practice and to gain an understanding and appreciation of the nuances of billing, third-party payers, collections, and accounting involved in owning a small business/private practice. While it was always my intention to progress to integrative, full use of the program, such as scheduling and documentation, I only used it for claims submission, billing and accounts. After nearly two years of trying to manage all aspects of a private practice, I hired a practice manager and a billing service, which was 'the best money I ever spent.' It was another year before I was ready to adopt a full EHR/PM system, at which time I did not reconsider Delphi. Cons While I appreciated the easy access to the owner-operator of Delphi, I found him to be impatient and even rude at times. I tried not to take it personally, rationalizing that his is a technical mind trying to deal with clinicians whose minds operate differently, and that this was a pretty steep learning curve for a provider without training in billing, accounts receivable, software technology or electronic medical records. But I came to procrastinate and dread the need to seek his help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Janet S. Doctor Mental Health Care ### "Using A+Delphi in my private practice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.5 4.5 Likelihood to Recommend 9/10 February 20, 2016 Pros The vendor was very easy to work with and always available to discuss the product and answer questions. The software is easy to use because there are videos to explain everything. Cons I wish I could have worked with someone in person rather than over the phone. I would have liked to purchase the product rather than pay a monthly fee. I wish the scheduler would allow for clients to schedule their own appointments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)