---
title: "eNotes Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about eNotes Software - reviews, pricing plans, popular comparisons to other Mental Health products and more."
source_url: "https://www.capterra.com/p/125101/eNotes/"
page_type: "product"
language: "en"
---

# 

 eNotes Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eNotes

## What is eNotes?

Web-based electronic health records software for documenting and billing mental health visits.

## What is eNotes used for?

[Mental Health](https://www.capterra.com/mental-health-software/)[Remote Work](https://www.capterra.com/remote-work-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for eNotes?[Manage this product listing](https://www.g2.com/products/enotes/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eNotes

3.8 (4)

VS.

[4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (4)

Ease Of Use

4.3 (859)

Value For Money

3.7 (3)

Value For Money

4.2 (786)

Customer Service

3.7 (3)

Customer Service

4.4 (763)

## eNotes alternatives

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/125101/eNotes/alternatives/)

## Features

AI summary

Based on 18,623 Mental Health reviews

According to Capterra reviewers, these are the features buyers prioritize most when evaluating remote work software:

-   **Communication Management** (**55%** of reviewers rated this feature as critical)
-   **Access Controls/Permissions** (**47%**)
-   **Collaboration Tools** (**46%**)

eNotes focuses on a different set of capabilities within the remote work category. Based on the available coverage data, it does not list these reviewer-prioritized features among its included functionality. Buyers evaluating eNotes should review its current feature set closely to confirm whether it matches their day-to-day remote work needs and supports how teams share information, manage access, and work together across distributed environments.

Appointment Scheduling

Schedule appointments via a calendar

Claims Management

Process of submitting and following up on claims with insurance companies

Electronic Signature

Digitally sign online documents

Employee Activity Monitoring

Monitor and track what your employees are doing

Medical Billing

Manage billing and payments for a healthcare provider

Meeting Management

Manage the process of planning and scheduling meetings, including agenda creation

eNotes 6 features

### All Features
- Appointment Scheduling: Schedule appointments via a calendar
- Claims Management: Process of submitting and following up on claims with insurance companies
- Electronic Signature: Digitally sign online documents
- Employee Activity Monitoring: Monitor and track what your employees are doing
- Medical Billing: Manage billing and payments for a healthcare provider
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation

---

Get Advice

We can help you find the software with the features you need.

Features

3.8 (4)

3.8

Based on 4 reviews

## Pricing

Value for money

3.7 (3)

### Starting price

Free trial not available

Value for money

3.7 (3)

3.7

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

3.8

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

KV

Karry V.

Staff Services Analyst

Law Enforcement

### "Product is a scam, Customer Service a Joke!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 18, 2018

DO NOT BUY THIS PRODUCT!!! SCAM! STAY CLEAR!!

Pros

I didn't like anything about this product! Total SCAM!

Cons

eNotes took money from my checking account on four different occasions without my knowledge. When I realized they were doing this I called them on it asking for a refund, I was deigned, I was told to take it up with my bank. Not helpful to struggling students, just money digging scammers! DO NOT BUY THIS PRODUCT OR SO CALLED SERVICE!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Yohan Andres M.

Medicine Student

Medical Practice

### "Help the patient, help the physician. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2018

I received all benefits this software can provide, as I said, I just use a little part but I'm happy because this is great.

Pros

This program is helping me a lot, I'm a medicine student and I am at my psychiatric's practices right now. Easy to use, I love the bar menu, is even more simple that I thought, I only use a little part of the big fan of options you have in this application. The fact you could manage the patients and clients documents using this is one of the best pros.

Cons

Well, maybe I'm too exigent, but when I'm looking for something specifically and it doesn't not appear I get a little mad, but in some way you find the information you need. If this is not a cons, then, I don't have any complain.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Cierra P.

Executive Assistant

### "Good "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

April 5, 2018

Pros

This software has tons of great information and various subjects. The search bar is easy to use and the results come up very quickly.

Cons

Sometimes when searching for a certain topic it's not always there but a majority of the time you can find everything you need for any topic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Brittany T.

Student

### "Very easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2017

The ease of seeing my notes

Pros

I enjoyed the simplicity of this app. Truly is getting me through college. I love using technology and this app just changed my life.

Cons

Sometimes it does crash. I wish this glitch could get fixed. That's probably the only issue that I can think of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.