# EFACS E/8 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EFACS E/8 the right MRP solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125194/EFACS-E-8/reviews --- EFACS E/8 4 (15) [View alternatives](https://www.capterra.com/p/125194/EFACS-E-8/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of EFACS E/8 Ease of use 4.0 Customer Service 4.0 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adam B. Technical Director Furniture Used the software for: 2+ years ### "Excellent ERP Partner" April 28, 2020 5.0 Pros The main factors in our decision to implement Efacs E/8 ERP were the reliability, flexibility, and ability to handle multi-company setups out of the box. We have been using the software for over 10 years now and the decision to implement Efacs is not one that we regret. Cons While almost anything is possible, it can take a while to understand the software well enough to customise it yourself. However the team are very helpful via the support desk and can normally point you in the right direction. Review Source PhK Pieter hendrik K. CEO Computer Software Used the software for: 6-12 months ### "GRAND TITLE RECOMMENDED" January 3, 2025 5.0 Pros The best in-app navigation platform and easy and manageable interface system Cons No complaints @ all. Pretty near to perfect platform. Faultless Review Source VR Verified Reviewer Internal Sales Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Very poor" September 5, 2018 2.0 A painful experience from start to finish - we would not have chosen EFACS had we known the difficulties up front. Pros MRP eventually was an improvement on our previous solution. Cons Vastly oversold, we ended up developing many features that we had been led to believe were out of the box. Customisation was very difficult, requiring seldom-available consultants to spend 100s of pounds a day to set up. If we requested a feature they just did it blindly, rather than advising the best way to accomplish it based on their experience, which meant that time and money was greatly wasted reaching a workable solution. Resolving even basic issues could take months. Speaking with one consultant could lead to a vastly different answer than another so there was little consistency. We had to refuse to have two consultants back as their work and attitude was so poor. CRM is very basic. Very clunky to get around. Review Source Response from Exel Computer Systems December 17, 2018 I am sorry to hear about your poor experience, and regret that in this instance we fell short of our standards of customer service. In our 33 year history, we have implemented hundreds of business systems both in the UK and around the world, and we pride ourselves on the number of successful implementations and high quality customer service that we offer. We do not know which company you are from, but please contact either your Account Manager or our Customer Services Manager so that we can resolve your concerns. VR Verified Reviewer ERP & IT Manager Consumer Electronics Used the software for: 2+ years ### "It does what is says on the tin" December 11, 2018 4.0 Having work for the last 18 years with EFACS in 5 companies covering varying industrial sectors, I have found that it always offers the business great benefits, with an easy to use interface. Controlling all areas of the business with ease. Pros Interface - intuitive and easy to use/navigate. Programmability - very easy to add extra functionality to the system, from simple extra columns on screen to complex business logic. Cons Can be problematic being tied to only Windows IE for some users who are used to other applications. Review Source Response from Exel Computer Systems June 14, 2019 Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara. VR Verified Reviewer MD Mechanical or Industrial Engineering Used the software for: 2+ years ### "Strong ERP solution for Manufacturing SMEs" May 2, 2019 5.0 We've been working with EFACS E/8 for 15 years, and this software is now the central core of our business processes. Support is responsive, and the implementation team understand manufacturing processes, and have wide experience, so can develop effective tailored solutions. The product continues to develop and evolve with new functionality and improvements. Pros Comprehensive solution - covers 90% of business functions off the shelf. Therefore we can run the entire business on a single package, with no transfers of data between systems, no duplication, and users only need training and experience on one platform to cover a wide range of business functions. Adaptable and accessible if you need to tailor some elements to your individual business. Browser based, so easy for users to pick up, and can be used on a wide range of hardware. Cons As it is a very comprehensive package, it can be cumbersome if you are only trying to use small elements of the system. Review Source VR Verified Reviewer Analyst Chemicals Used the software for: 1-2 years ### "Clunky and incomprehensible. " September 28, 2023 1.0 If I could replace it I would. Designing a bespoke system from the ground up would be cheaper, easier and more cost effective in the long term. Heavily bespoking Efacs is a costly mistake. Pros It has no redeeming features. I honestly can't think of anything good to say about it. Cons It's virtually unsupported, documentation is poor, it's buggy, slow, very difficult to customise, the architecture is poor and bloated, debugging and coding is slow and cumbersome, navigation is difficult. Tiresome to work with. Review Source Response from Exel Computer Systems April 11, 2025 Exel are sorry to hear about your negative experience, if you wish to contact your account manager, we will endeavour to make every effort to resolving your issues. LA Laura A. Senior Systems Developer Construction Used the software for: 2+ years ### "Very good customer experience" May 3, 2019 4.0 EFACS8 has been a very good fit for our business, providing us with the platform to bespoke the system to our companies specific needs. Pros The system is very user-friendly and easy to navigate around. Customer support is exceptional and always answer queries in a timely fashion. The freedom to bespoke the system is also a big positive as if there is not something in the system that works for your business you can adapt it to suit. The fact that you can link the system with the Microsoft Power Platform is a brilliant function as you can build your own apps and power bi reporting. Cons The developer screens take a little getting used to, however, once you are of-fay with them they become a lot easier to use. Review Source AG Antony G. Systems Manager Furniture Used the software for: 2+ years ### "Feedback on EFACS" April 21, 2020 5.0 Pros We have been using EFACS through many releases for over 22 years. The two main reasons we use EFACS, is the flexibility we have with modifying the standard programs to suit our ever changing business requirements, and the total professionalism at any touch point of their business to provide support and advice in abundance. Cons Minor one - It takes a little while to get your head around the modifying of programs, but they have a solid group of consultants to provide training and support. We basically plug into these guys to show us the first time, and then replicate after that. Review Source PS Paul S. Maintenance Engineer Plastics Used the software for: 2+ years ### "Good bit of Software" July 22, 2022 4.0 Pros Easily find job cards to print ready for production on our injection moulding machines . Cons Not so easy to change incorrect data so could be better Review Source MG Malcolm G. Head of Business Systems Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Excellent ERP System" May 13, 2019 4.0 Covers all our business system needs. Most recently, "Making Tax Digital". Couple of years ago, moved all of our Quality Assurance requirements into the ready-made module on EFACS Pros Easy to use Live development Easy to extend functionality Built-in and open source report writers Cons Limited to IE Need to limit JAVA updates Review Source Response from Exel Computer Systems June 14, 2019 Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara. RH Ryan H. Engineer Warehousing Used the software for: 2+ years ### "Great Piece of Software!" July 11, 2022 4.0 Pros Easy to use for every day check up on stock Cons Not so easy to change details of running jobs Review Source NB Nathan B. Managing Director Aviation & Aerospace Used the software for: 2+ years ### "Fantstic Fuctionality with an easy to use inteface" December 9, 2016 4.0 I have used EFACS for over 10 years now in 3 companies and have always found it packs great functionality with an easy to use interface, incorporating many features not found in far more expensive systems. Pros Interface Feature Ease of Use Cons Limited to Window IE Uses JAVA Review Source Response from Exel Computer Systems June 14, 2019 Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara. sD steven D. director Automotive Used the software for: 2+ years ### "Sd exel review" April 21, 2020 4.0 Very professional and friendly staff Pros Ease of use and flexibility in managing bespoke functionality Cons Some limited functionality around kit issue Review Source SF Scott F. IT manager Construction Used the software for: 6-12 months ### "EFACS Functionality" May 15, 2019 4.0 Good Pros Intuitive to use. Very flexible and customisable Workflow toolset enables plenty of automation and control Cons MR33 and below requires IE. Recent builds have rectified this Review Source JCC Juan Carlos C. Digital Marketing Design Used the software for: Less than 6 months ### "Administrative on one hand" November 1, 2023 5.0 Pros I really like how this program completes what we need in just one thing Cons the unification with excel, and the versatility of it use Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.