# Secured Signing Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Secured Signing the right Digital Signature solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125198/Secured-Signing/reviews

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Secured Signing

4.7 (97)

[View alternatives](https://www.capterra.com/p/125198/Secured-Signing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Reviews of Secured Signing

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

AR

Adam R

Closing AgentReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“The customer side it seems less glitchy and easier to walk through“

January 24, 2025

Rebecca H

Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“I don't like that you can't scroll down from one page to the next.“

January 30, 2025

Rebecca H

Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“It's easy to use with the MS Word add-on“

January 30, 2025

SF

Suzanne F

General Manager, Co-OwnerLegal Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Mistakes are difficult to fix once you have saved and tagged the documents without having to reload and retag the entire document set, and be charged again for new documents uploaded. “

August 25, 2021

CS

Christine S

Director of OperationsHuman Resources, 2 - 10 employeesUsed the software for: More than 2 years.

“Secured Signing is a great option.“

September 24, 2024

JJ

Jadeane Marie J

President/Notary Signing AgentLegal Services, Self-employedUsed the software for: 6-12 months.

“There are some glitches when uploading an ID.“

November 4, 2021

CJ

Christopher J

Company DirectorManagement Consulting, 2 - 10 employeesUsed the software for: I used a free trial.

“I think this adds a more personal touch to document signing process.“

May 13, 2024

SF

Suzanne F

General Manager, Co-OwnerLegal Services, 2 - 10 employeesUsed the software for: 6-12 months.

“I find the document preparation part of the software to be difficult. “

August 25, 2021

## Showing most helpful reviews

Showing 1-25 of 97 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rebecca H.  
Managing Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Managing Director/ Owner"

January 30, 2025

5.0

Pros

It's easy to use with the MS Word add-on

Cons

I don't like that you can't scroll down from one page to the next. You need to click on each page to view it.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

too expensive, I use this a few times a year

Review Source

JD

Jane D.  
Notary  
Legal Services  
Used the software for: 2+ years

### "Dependable RON Session platform"

April 7, 2025

5.0

Affordable, dependable, and secured RON signing

Pros

On call technical support assistance - always addresses concerns and goes videocall to help resolve the issue on the Secured Signing Platform.

Cons

User interface is a little bit complicated but can move forward quick once you have practiced using it.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Secured Signing is more cost-effective than Docusign

Review Source

VL

Van L.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Just Ok Product"

May 25, 2023

3.0

Pros

good pricing for small business

Cons

Once the document is sent out, I can't take it back to modify. In order for me to modify it, I would have to delete the existing one and upload another one; This will cost me of having to for an extra document which I think it's unreasonable.The user interface is not very easy to deal with especially when trying to resize the fields or signature box - working on documents on a smaller laptop screen or tablet is not ideal in trying to resizing the field.

Alternatives considered

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Secured Signing

I'm planning to switch to another produce from secured signing due to the con that i mentioned above.

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 6-12 months

### "Feature-rich digital signing"

August 26, 2022

4.0

Pros

Able to use for both regular document signing and digital notary with video recording.

Cons

Setting up templates can be a bit cumbersome, but it gets easier the more you use it.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

Price.

Switched from

[Foxit eSign](https://www.capterra.com/p/142080/Foxit-eSign/)

ESign switched owners to Foxit and no longer offered pay per document pricing.

Review Source

BL

Brian L.  
Managing Partner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Getting Started with OnLine Signatures"

June 26, 2020

5.0

Like the overall look and feel, great set of features, thorough documentation, and very responsive support folks even though I was using the free trial!

Pros

Ability to create a url that our customers could click on anytime to complete a Waiver and Release of Liability - required paperwork for every visitor riding or in same area as horses.

Cons

It would be useful to have a definition of terms, aka glossary. My idea of what a "document" is and theirs of "document count" is very different, so a detailed definition would have saved time. It's a little detail, but something that costed me extra time, revisions, and trials, in getting the form to do as required. The template editor has a funny undocumented behavior - even when the check boxes are set to be filled out by signer, the check marks get set/reset every time you select that field. So after selecting to check or change properties, I'd need to go back and select it again to turn off the checkmark.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Secured Signing

Pricing plan, free trial, and ratings and recommendations on other website when researching solutions / tools.

Review Source

BH

Brent H.  
Manager  
Financial Services  
Used the software for: 1-2 years

### "Best thing since sliced bread"

July 23, 2019

5.0

Friendly responsive staff and great user guides. When you have a query you get human intervention promptly. They listen to your suggestion and make amendments accordingly.

Pros

It is very easy to learn how to use it and it is Fast in application and streamlines business practices. Video Confirmation is a bonus. Customers love it.

Cons

Nothing. There is absolutely nothing that I do not like about Secured Signing Software.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

Local representation and it being compatible with Finpower Connect which is the leading industry software for Finance Companies.

Review Source

RK

Rawinia K.  
Kaiwhakahaere  
Education Management  
Used the software for: 1-2 years

### "We really like Secured Signing!"

October 6, 2020

4.0

we thoroughly enjoy using Secured Signing. With the recent microsoft work integration it has made sending documents a whole lot easier!

Pros

How easy it is to all parties to use and the affordability of the programme.

Cons

limited fonts for signatures and no text box for additional info (i.e response codes for payments) which you can tag to certain signees.

Reason for choosing Secured Signing

cheaper and looks alot nicer.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

alot easier on the user. looks alot nicer too.

Review Source

NP

Nicole P.  
Operations Assistant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Overall Happy!"

October 4, 2021

4.0

Very happy, still new so I can't say a lot just yet

Pros

The ease of access and how customisable it is!

Cons

It takes a while to really figure out all the features

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

The customer service and how fast I was answered and given a demo

Review Source

AG

Arryn G.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Not what it seems"

April 6, 2020

1.0

I never sent out a single document because I didn't like their platform (seems outdated) and they have billed me two times for service I never used. And I can't cancel until I pay for another month of service that I didn't use.

Pros

Nothing. I found it much less intuitive than comparable options, like Hellosign or Docusign.

Cons

It's not actually "Pay-as-you-go". It's a minimum of $9.95/month.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

"Pay-as-you-go" option. It's not, though. It's $9.95/month minimum.

Switched from

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Looking for a pay-per-document sent. I send about 5 documents per month, so this seemed great. But it wasn't.

Review Source

Response from Secured Signing

April 15, 2020

Hi Arryn, Sorry to hear Secured Signing wasn't the right solution for your business. As discussed prior to the reviews you placed all of your payments were refunded in full due to your dissatisfaction. Our pricing is transparently on our website: https://www.securedsigning.com/pricing Thanks, Secured Signing

GJ

Glen J.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Highly Recommend Secured Signing"

June 25, 2024

5.0

Pros

Ease of use. Customer support. Convenience

Cons

Nothing that would make any difference in my decision to use it.

Alternatives considered

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Secured Signing

Value for money. Ease of use. Customer support

Review Source

GH

Glynn H.  
Company accountant  
Accounting  
Used the software for: 6-12 months

### "My first attempts to use it"

May 25, 2022

4.0

Getting 18 people to sign documents was fast and easy (but see above). Far better than having to track down those people given the working from home situation at the moment.

Pros

The adding of a signature to a document is straight forward, although having to add the same 18 signatures to two different documents is a pain (see below regarding a library).

Cons

The creation of a template form is average. There is no snap to grid for the fields, making it difficult to precisely align the fields. There is no right justification option for values meaning everything is left justified. Copying a field makes two identical copies of the same field. Renaming one of them just renames BOTH of them. Once you import a template, the underlying words, layout cannot be amended, meaning of you want to make adjustments, the base document needs to be amended and uploaded again. A good form designer will allow the user to add extra text into the document, move things around, proper formatting etc. It also needs a library of previously saved signatures with the ability to drag and drop from the library to the document. Better than having to recreate the name and email every single time.

Review Source

MC

Matt C.  
Head of IT  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great Integration with RDB ProNet"

May 28, 2019

5.0

We've found Secured Signing extremely straight forward to set up and very easy to use. It's been a valuable tool for registering candidates and clients plus it has a much more professional feel than our previous process.

Pros

Integration with RDB ProNet Reasonably Priced Easy to Use

Cons

Would like to be able to add attachments to canned response emails

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Review Source

Response from Secured Signing

June 3, 2019

Thanks for leaving us a review Matt. Glad to hear you're finding our software + the RDB Pronet integration valuable and that your candidates and clients are finding it more professional. Will look into your suggestion about adding attachments to canned response emails - thanks for letting us know.

CW

Chris W.  
Company Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Document Signing for the Modern Age"

May 16, 2019

4.0

Secured signing has delivered a product that fixes a significant bottleneck in our business and makes our company more efficient.

Pros

Full and seamless integration with our CRM software. Significant time saved over hard copy mailing. No more lost contracts in the post. Significantly more signed contracts received on time than by postal methods.

Cons

We end up paying for functionality that we won't ever use.

Review Source

Response from Secured Signing

May 25, 2019

Thanks for the feedback Chris. Great to hear you're liking our CRM integrations and that using our software has saved you and your team time + ensured candidates and clients get their contracts back to you faster. We made the decision early-on to give every user full access to all features rather than have different levels of plans/access. Hopefully the time comes when you will get to use all the features! Happy to take you through a demo of features you're not using and see how we might be able to integrate them into your business if you'd like - just get in touch.

NP

Nicola P.  
Compliance Administrator  
Railroad Manufacture  
Used the software for: Less than 6 months

### "Very easy to use"

November 16, 2021

5.0

Pros

I have found this software has helped reduce the overall time in getting operatives to sign and return documents. We now have a much quicker turnaround with sending and receiving documents. I have also found that more operatives are completing these documents due to how quick and easy it is.

Cons

As it stands I have not found any cons as of yet

Review Source

DM

Darren M.  
General Manager  
Financial Services  
Used the software for: Less than 6 months

### "Secured Signing - Making Business Easier"

December 6, 2022

5.0

Secured signing has allowed us to do business remotely and / or finish off the sale processs

Pros

Once we set this up through the API Secured Signing has become an integral part of allowing us to do business more easily and securely. The help desk service is prompt making problem solving relatively easy as well

Cons

We have only been using the software for 2 months so it is too early to comment here.

Review Source

DG

David G.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Great product"

May 15, 2019

5.0

I'm an accountant and use the software to get my client's to sign documents. It saves both my clients and I time as well as saving trees - everyone ends up with a digitally signed copy of the document which can easily be forwarded to banks or wherever.

Pros

Simple and easy to use, good value for money compared to other similar products. Very good customer support via email.

Cons

I don't have any problems with the software

Review Source

Response from Secured Signing

May 25, 2019

Great to hear that Secured Signing is helping your accounting business and saving both you and your clients time and hassle - thanks for leaving the review David!

BL

Brooke L.  
Emergency Medicine Recruitment Consultant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Fantastic software and service"

July 11, 2019

5.0

Secured signing has helped speed up our process and allow us to get a lot more jobs completed. Highly recommend

Pros

How quick and efficient the software is, there is no waiting around. This helps speed up my job immensely.

Cons

Nothing, just need to learn how to use this and then you are good to go.

Review Source

uT

ugo T.  
Hypnotherapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Happy with the service so far"

September 13, 2021

5.0

great

Pros

ease of use, saved templates and fast to execute

Cons

Not being able to alter an uploaded document from its original form like removing some text or changing a phrase.

Review Source

JR

Jamie R.  
Secretary  
Environmental Services  
Used the software for: 1-2 years

### "Secure Digital Signing"

November 16, 2023

5.0

They provide an excellent service that can be used and verified.

Pros

It provides an excellent signing service

Cons

The interface is very usable but could be better

Review Source

Response from Secured Signing

November 16, 2023

Thank you Jamie for your response, we appreciate this. We love hearing feedback from our clients on how we can better our user experience. If you have any enquiries you are more than welcome to get in touch with our support team at helpdesk@securedsigning.com

RB

Rinita B.  
Notary  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Pay as you go ,user friendly "

February 5, 2023

5.0

Pros

Easy to use and customer is quick to respond to questions.

Cons

There are several step to the process . Before you and the customer can sign .

Review Source

TB

Toby B.  
Director  
Accounting  
Used the software for: Less than 6 months

### "Secure Signing Review"

December 23, 2021

5.0

Great. Easy to use. Good customer service. We got a training live video training session when we signed up.

Pros

This software is fantastic. The easy for our office and our clients is fantastic. The ability to have multiple people sign documents from different locations has been a game changer. We upload all our new entity documents are to this platform now. It has saved everyone so much time.

Cons

No cons for us so far. Everyone who has used it is happy.

Review Source

CH

Christopher H.  
Proprietor  
Photography  
Used the software for: Less than 6 months

### "Great value, with a few niggles"

July 1, 2022

4.0

If the issues above are fixed it would be 5 stars all round, hopefully the dev team can implement these :-)

Pros

Very cost-effective solution for digital signing.

Cons

Allow changing the 'From' email to clients as currently its fixed with my name rather than my company name. That the client gets offered to download the unfinished multiple signature document before the final signing is done. Doesn't respect the form fields order that was created in Adobe so I can Tab to the next logical field, its jumps around the document so need to use the mouse to select the next field.

Reason for choosing Secured Signing

Cost

Review Source

AS

Andrew S.  
Financial Adviser  
Financial Services  
Used the software for: Less than 6 months

### "First Impressions "

May 29, 2020

4.0

As i have only been using the software for the last week i feel it is a little to early to give a true picture. First impression are good so far.

Pros

Visually very pleasing to the eye and easy to navigate around the software.

Cons

More basic help tutorial especially for new users.

Reason for choosing Secured Signing

For all the reasons above and it allowed me to start on a pay as you go basis.

Review Source

BN

Bella N.  
Senior Events Manager  
Management Consulting  
Used the software for: 1-2 years

### "Satisfy "

March 1, 2021

4.0

Pros

user friendly with reasonable price and great support team.

Cons

couldn't use outside office, i.e. couldn't upload the file via ios?

Review Source

SB

Simone B.  
ceo  
Entertainment  
Used the software for: 6-12 months

### "Great add"

January 20, 2022

5.0

Pros

Very easy to use, this app solved our digital contracts issues!

Cons

a fast application, easy to use with a very affordable cost!

Review Source

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