# Secured Signing Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Secured Signing the right Digital Signature solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125198/Secured-Signing/reviews

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Secured Signing

4.7 (97)

[View alternatives](https://www.capterra.com/p/125198/Secured-Signing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 12th, 2026

# Reviews of Secured Signing

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

AR

Adam R

Closing AgentReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“The customer side it seems less glitchy and easier to walk through“

January 24, 2025

Rebecca H

Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“I don't like that you can't scroll down from one page to the next.“

January 30, 2025

Rebecca H

Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“It's easy to use with the MS Word add-on“

January 30, 2025

SF

Suzanne F

General Manager, Co-OwnerLegal Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Mistakes are difficult to fix once you have saved and tagged the documents without having to reload and retag the entire document set, and be charged again for new documents uploaded. “

August 25, 2021

CS

Christine S

Director of OperationsHuman Resources, 2 - 10 employeesUsed the software for: More than 2 years.

“Secured Signing is a great option.“

September 24, 2024

GH

Glynn H

Company accountantAccounting, 51 - 200 employeesUsed the software for: 6-12 months.

“The creation of a template form is average. “

May 25, 2022

CJ

Christopher J

Company DirectorManagement Consulting, 2 - 10 employeesUsed the software for: I used a free trial.

“I think this adds a more personal touch to document signing process.“

May 13, 2024

JJ

Jadeane Marie J

President/Notary Signing AgentLegal Services, Self-employedUsed the software for: 6-12 months.

“There are some glitches when uploading an ID.“

November 4, 2021

## Showing most helpful reviews

Showing 1-25 of 97 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rebecca H.  
Managing Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Managing Director/ Owner"

January 30, 2025

5.0

Pros

It's easy to use with the MS Word add-on

Cons

I don't like that you can't scroll down from one page to the next. You need to click on each page to view it.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

too expensive, I use this a few times a year

Review Source

JD

Jane D.  
Notary  
Legal Services  
Used the software for: 2+ years

### "Dependable RON Session platform"

April 7, 2025

5.0

Affordable, dependable, and secured RON signing

Pros

On call technical support assistance - always addresses concerns and goes videocall to help resolve the issue on the Secured Signing Platform.

Cons

User interface is a little bit complicated but can move forward quick once you have practiced using it.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Secured Signing is more cost-effective than Docusign

Review Source

VL

Van L.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Just Ok Product"

May 25, 2023

3.0

Pros

good pricing for small business

Cons

Once the document is sent out, I can't take it back to modify. In order for me to modify it, I would have to delete the existing one and upload another one; This will cost me of having to for an extra document which I think it's unreasonable.The user interface is not very easy to deal with especially when trying to resize the fields or signature box - working on documents on a smaller laptop screen or tablet is not ideal in trying to resizing the field.

Alternatives considered

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Secured Signing

I'm planning to switch to another produce from secured signing due to the con that i mentioned above.

Review Source

GJ

Glen J.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Highly Recommend Secured Signing"

June 25, 2024

5.0

Pros

Ease of use. Customer support. Convenience

Cons

Nothing that would make any difference in my decision to use it.

Alternatives considered

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Secured Signing

Value for money. Ease of use. Customer support

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 6-12 months

### "Feature-rich digital signing"

August 26, 2022

4.0

Pros

Able to use for both regular document signing and digital notary with video recording.

Cons

Setting up templates can be a bit cumbersome, but it gets easier the more you use it.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

Price.

Switched from

[Foxit eSign](https://www.capterra.com/p/142080/eSign-Genie/)

ESign switched owners to Foxit and no longer offered pay per document pricing.

Review Source

BL

Brian L.  
Managing Partner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Getting Started with OnLine Signatures"

June 26, 2020

5.0

Like the overall look and feel, great set of features, thorough documentation, and very responsive support folks even though I was using the free trial!

Pros

Ability to create a url that our customers could click on anytime to complete a Waiver and Release of Liability - required paperwork for every visitor riding or in same area as horses.

Cons

It would be useful to have a definition of terms, aka glossary. My idea of what a "document" is and theirs of "document count" is very different, so a detailed definition would have saved time. It's a little detail, but something that costed me extra time, revisions, and trials, in getting the form to do as required. The template editor has a funny undocumented behavior - even when the check boxes are set to be filled out by signer, the check marks get set/reset every time you select that field. So after selecting to check or change properties, I'd need to go back and select it again to turn off the checkmark.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Secured Signing

Pricing plan, free trial, and ratings and recommendations on other website when researching solutions / tools.

Review Source

BH

Brent H.  
Manager  
Financial Services  
Used the software for: 1-2 years

### "Best thing since sliced bread"

July 23, 2019

5.0

Friendly responsive staff and great user guides. When you have a query you get human intervention promptly. They listen to your suggestion and make amendments accordingly.

Pros

It is very easy to learn how to use it and it is Fast in application and streamlines business practices. Video Confirmation is a bonus. Customers love it.

Cons

Nothing. There is absolutely nothing that I do not like about Secured Signing Software.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

Local representation and it being compatible with Finpower Connect which is the leading industry software for Finance Companies.

Review Source

RK

Rawinia K.  
Kaiwhakahaere  
Education Management  
Used the software for: 1-2 years

### "We really like Secured Signing!"

October 6, 2020

4.0

we thoroughly enjoy using Secured Signing. With the recent microsoft work integration it has made sending documents a whole lot easier!

Pros

How easy it is to all parties to use and the affordability of the programme.

Cons

limited fonts for signatures and no text box for additional info (i.e response codes for payments) which you can tag to certain signees.

Reason for choosing Secured Signing

cheaper and looks alot nicer.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

alot easier on the user. looks alot nicer too.

Review Source

NP

Nicole P.  
Operations Assistant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Overall Happy!"

October 4, 2021

4.0

Very happy, still new so I can't say a lot just yet

Pros

The ease of access and how customisable it is!

Cons

It takes a while to really figure out all the features

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

The customer service and how fast I was answered and given a demo

Review Source

AR

Adam R.  
Closing Agent  
Real Estate  
Used the software for: Less than 6 months

### "RON Closings"

January 24, 2025

4.0

Im fine with it it works. for what we need it to do,

Pros

As far as the system it works decent for what we do as RON closer. The customer side it seems less glitchy and easier to walk through

Cons

When we close 2 people they cannot sign right after each other. It seems to make you have them open a new invitation for some reason. Have not gotten it cleared with talking with support. Also it will not reset you password before 8am,.

Review Source

GH

Glynn H.  
Company accountant  
Accounting  
Used the software for: 6-12 months

### "My first attempts to use it"

May 25, 2022

4.0

Getting 18 people to sign documents was fast and easy (but see above). Far better than having to track down those people given the working from home situation at the moment.

Pros

The adding of a signature to a document is straight forward, although having to add the same 18 signatures to two different documents is a pain (see below regarding a library).

Cons

The creation of a template form is average. There is no snap to grid for the fields, making it difficult to precisely align the fields. There is no right justification option for values meaning everything is left justified. Copying a field makes two identical copies of the same field. Renaming one of them just renames BOTH of them. Once you import a template, the underlying words, layout cannot be amended, meaning of you want to make adjustments, the base document needs to be amended and uploaded again. A good form designer will allow the user to add extra text into the document, move things around, proper formatting etc. It also needs a library of previously saved signatures with the ability to drag and drop from the library to the document. Better than having to recreate the name and email every single time.

Review Source

MC

Matt C.  
Head of IT  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great Integration with RDB ProNet"

May 28, 2019

5.0

We've found Secured Signing extremely straight forward to set up and very easy to use. It's been a valuable tool for registering candidates and clients plus it has a much more professional feel than our previous process.

Pros

Integration with RDB ProNet Reasonably Priced Easy to Use

Cons

Would like to be able to add attachments to canned response emails

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Review Source

Response from Secured Signing

June 3, 2019

Thanks for leaving us a review Matt. Glad to hear you're finding our software + the RDB Pronet integration valuable and that your candidates and clients are finding it more professional. Will look into your suggestion about adding attachments to canned response emails - thanks for letting us know.

CW

Chris W.  
Company Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Document Signing for the Modern Age"

May 16, 2019

4.0

Secured signing has delivered a product that fixes a significant bottleneck in our business and makes our company more efficient.

Pros

Full and seamless integration with our CRM software. Significant time saved over hard copy mailing. No more lost contracts in the post. Significantly more signed contracts received on time than by postal methods.

Cons

We end up paying for functionality that we won't ever use.

Review Source

Response from Secured Signing

May 25, 2019

Thanks for the feedback Chris. Great to hear you're liking our CRM integrations and that using our software has saved you and your team time + ensured candidates and clients get their contracts back to you faster. We made the decision early-on to give every user full access to all features rather than have different levels of plans/access. Hopefully the time comes when you will get to use all the features! Happy to take you through a demo of features you're not using and see how we might be able to integrate them into your business if you'd like - just get in touch.

BB

Ben B.  
Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Tool"

March 29, 2023

4.0

Pros

Due to having very few documents to sign this is an excellent product. It is free to use up to 3 documents a month per user and for us this is amazing. If we were to need additional we would happily sign up for a paid version as it easy to use and does exactly what it needs to.

Cons

The dashboard could be slightly improved

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Secured Signing

Free option

Review Source

TS

Teddy S.  
Notary Public  
Legal Services  
Used the software for: Less than 6 months

### "Secured Signing Review"

July 6, 2023

5.0

Secured Signing is very logically setup. It covers all the required bases.

Pros

It complies with my State requirements and the customer support has been great during my learning process.

Cons

I haven't noticed anything missing from the product

Review Source

OR

Oliver R.  
Landlord  
Real Estate  
Used the software for: 1-2 years

### "Perfect application for my buy-to-let contracts"

August 24, 2023

4.0

A good platform that works for me.

Pros

It's a great piece of software that is easy to use

Cons

I am on the Free account and used to be able to send the contract out to all parties at the same time - now it forces me to do it sequential which is less effective for my needs.

Review Source

DE

Daisy E.  
PHP Developer  
Computer Software  
Used the software for: 2+ years

### "From the name itself - Secured!!"

June 11, 2019

4.0

Great!!! and great support from rep while integrating the API. Thank you very much

Pros

Security and easy access and comfy as you can sign in your mobile, tab or PC

Cons

Sometimes I got an error that I cannot sign a document. My test document used 2 the same email addresses to sign. So, it was a user error maybe. I hope I got the real error message so that I will know.

Review Source

MV

Mariska V.  
director  
Legal Services  
Used the software for: Less than 6 months

### "Fast and Easy "

December 6, 2021

5.0

Allowing client to sign online avoiding printing, scanning etc for the client.

Pros

The ease of use and giving clients a fast and reliable option to sign important documents.

Cons

Having to pay for each document uploaded not per document sent to a client. If the document has an error you need to upload and pay again before sending it.

Reason for choosing Secured Signing

NZ company with good reviews.

Review Source

DC

David C.  
Director  
Accounting  
Used the software for: Less than 6 months

### "Secured Sign - My Clients love it"

September 14, 2020

5.0

Very happy with the product and ease of use. I have templates setup with the custom tags. Takes only a min or two to send a doc to my clients. Also all my clients have mentioned how easy to sign now and are really happy I have chosen this system.

Pros

I really like the custom tags that I add to the document makes it easy when uploading. Also the 2FA was the main reason I went with secured sign to add extra step to make sure doc is being signed by the intended.

Cons

At the start I found it a bit difficult to work out how to use the product. I actually spent quite a few hours reading the instructions to implement it how I wanted to. The videos were helpful. I didn't like that it seemed to use up my document quota when testing the process. I need to test it to seen how it appears on my clients end.

Reason for choosing Secured Signing

I liked the 2FA with the text code and that it was recommended by ICB. Very happy with thigs so far.

Review Source

WD

Wendy D.  
Bookkeeper  
Accounting  
Used the software for: I used a free trial

### "Easy and Secure"

February 21, 2020

4.0

Pros

It's easy to set up and get started. My clients are happy they no longer need to print, sign, scan and email documents. It's easy to combine several documents to send to one client and is helping me to create less paper. Secured signing have offered a free on-line training session, I'm hoping this will help me use more features that might be available.

Cons

Nothing so far, I'm still finding my way around and only using it on a very basic level.

Review Source

PB

Peter B.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Simple and very well featured"

March 20, 2022

5.0

Very positive, we can now e-sign documents which require witnesses.

Pros

We needed a way to do document signing including proper witnessing. Not many other e-sign solutions on the market have this feature. Very happy to have found SS - this saved us so much time, very pleased.

Cons

Only complaint was lack of a mailing list type feature. We needed to send the same document to dozens of people, and had to load them up one-at-a-time.

Reason for choosing Secured Signing

Signature witnessing feature. In Docusign this is only available for high priced enterprise customers. In others, its not available at all.

Review Source

CJ

Christopher J.  
Company Director  
Management Consulting  
Used the software for: I used a free trial

### "Quick and Easy to use"

May 13, 2024

5.0

Pros

I liked the ability to add my own personal signature to my default settings in Secured Signing. This way the software would use my signature when needed to sign selected documents. I think this adds a more personal touch to document signing process. The signing of documents is a quick and easy process and takes just a few minutes.

Cons

I have yet to encounter any drawbacks in my use of electronic signatures.

Review Source

CE

Carla E.  
Business owner  
Financial Services  
Used the software for: Less than 6 months

### "EOY document signing!!"

July 10, 2020

4.0

Pros

The software is relatively simple to use, and worked well, combining documents was a breeze. My clients like that it is secure , but also only a few clicks for them. Loving it so far!

Cons

No Comments to make at this time. Still getting familiar with everything.

Reason for choosing Secured Signing

Recommended in my professional association. ICB Australia

Review Source

RV

Rebecca V.  
Consultant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Secured Signing Does the Trick"

June 14, 2021

4.0

overall I am very happy with the produce and reccommend it highly to small or solo practitioners who need a basic e-signing solution

Pros

I am able to create professional MOUs and other items for signature easily and quickly with Secured SIgning

Cons

Sometimes confusing how to use multiple signatures, a little clunky to navigate

Review Source

RO

Rebecca O.  
Business Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Review"

October 11, 2019

5.0

Pros

It's paperless, the speed and ease of completing forms. The forms are attached directly to candidates file, no manual work required.

Cons

There are a lot email notifications coming through.

Review Source

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