# Page 2 | Secured Signing Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Secured Signing the right Digital Signature solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125198/Secured-Signing/reviews --- Secured Signing 4.7 (97) [View alternatives](https://www.capterra.com/p/125198/Secured-Signing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 4th, 2026 # Page 2 - Reviews of Secured Signing ## Showing most helpful reviews Showing 26-50 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Julie B. HR Credit Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great option for getting mulipage docs signed" May 22, 2024 5.0 Pros Very easy to use. Step by step instructions. Good customer service. Cons There is nothing that I do not like about Secured Signing. Have yet to encounter a problem with using the product. Review Source SF Suzanne F. General Manager, Co-Owner Legal Services Used the software for: 6-12 months ### "Secured Signings Provides Excellent Platform for Online Notaries" August 25, 2021 5.0 I find that the customer support to be superb and above industry standards for companies that do not charge for premium support. I find the signer experience to be the easiest of the three platforms that I interchange. I find that there are fewer failures on international signings than other platforms. The responsiveness to feature improvement is very quick and the tech team is excellent at creating a great user experience for both the notary and the signer. Pros Because the platform allows the signer to complete KBA and CA ahead of time, the time online is greatly minimized allowing for more notarizations per day. Cons I find the document preparation part of the software to be difficult. Mistakes are difficult to fix once you have saved and tagged the documents without having to reload and retag the entire document set, and be charged again for new documents uploaded. This may or may not have been fixed by the time of this review. Reason for choosing Secured Signing Great customer support and responsiveness. Incredible security features and easy to use for the signer. For me its all about the signer rather than the notary as long as the security is built into the process. Review Source CJ Christopher J. Company Director Management Consulting Used the software for: I used a free trial ### "Quick and Easy to use" May 13, 2024 5.0 Pros I liked the ability to add my own personal signature to my default settings in Secured Signing. This way the software would use my signature when needed to sign selected documents. I think this adds a more personal touch to document signing process. The signing of documents is a quick and easy process and takes just a few minutes. Cons I have yet to encounter any drawbacks in my use of electronic signatures. Review Source Don T. Director Law Practice Used the software for: 2+ years ### "Satisfied User" July 22, 2019 5.0 They designed from scratch the ability for me to complete digital Notarial Certificates that are acceptable internationally and to our Department of Internal Affairs. They have now introduced digital signing to the Webforms precedent documents that is opening the way for more efficient completing of legal documents. Pros The user-friendly site that makes for simple digital signing of documents. The readily available Customer Support available if issues are experienced. Cons There are no features in the software that create problems for us. Reason for choosing Secured Signing Their cost structures were prohibitive and the response to customer inquiries poor. Review Source Megan S. Director Human Resources Used the software for: Less than 6 months ### "A very satisfied customer! " January 28, 2020 5.0 My experience has been phenomenal. Amazing customer service and I can't explain how excited I am that this integrated directly with my CRM and that the team understand the challenges of recruitment. Pros Secured Signing has: - A great sales process to ensure you have all your questions answered, and a demo before you sign up - a month trial period to test it out to make sure it works for you - a great customer support team that work with you to ensure you're getting what you need out of the product - A great technical team that are willing and able to customise things as needed - Integrates directly with my system which makes it easy to use once set up - Great set up which allows you to preview before saving Cons Every issue or concern I've had, I have made sure to raise them with my contact in the customer support or technical team and it has been rectified immediately, or I'm given a timeline on when it will be changed. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) My CRM recommended Secured Signing. Review Source Bonnie M. Editor and Owner Publishing Used the software for: 1-2 years ### "Free digital signing for small businesses" August 31, 2022 5.0 I no longer have to worry about printing and scanning contracts. I just upload and invite and the signatures are done so easily! Pros I started using Secured Signing because I get three free documents a month, and that's about all I need as a solo entrepreneur. I am able to easily upload and sign documents, and invite my clients to sign Cons I did have a bit of a learning curve to overcome when I first used the software. The UI wasn't 100% intuitive, but after a little bit of experimenting, I found it wasn't actually that difficult to use. There might be more tutorials now; it's been a while since I started using it, and now I find it easy. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Free signing Review Source TM Tony M. Administrator Environmental Services Used the software for: 2+ years ### "Pros and Cons of Secured Signing" September 19, 2023 5.0 The main problem this software solved was the need to quickly get approval from multiple players in a decision making process Pros The power and ease of use are the main pros of this software Cons Introducing new software to an organisation is always fraught with issues but Secured Signing was quickly adopted by our staff and volunteers Reason for choosing Secured Signing The opportunity to thoroughly test the product and to have ongoing usage before determining its suitability Review Source GH Glynn H. Company accountant Accounting Used the software for: 6-12 months ### "My first attempts to use it" May 25, 2022 4.0 Getting 18 people to sign documents was fast and easy (but see above). Far better than having to track down those people given the working from home situation at the moment. Pros The adding of a signature to a document is straight forward, although having to add the same 18 signatures to two different documents is a pain (see below regarding a library). Cons The creation of a template form is average. There is no snap to grid for the fields, making it difficult to precisely align the fields. There is no right justification option for values meaning everything is left justified. Copying a field makes two identical copies of the same field. Renaming one of them just renames BOTH of them. Once you import a template, the underlying words, layout cannot be amended, meaning of you want to make adjustments, the base document needs to be amended and uploaded again. A good form designer will allow the user to add extra text into the document, move things around, proper formatting etc. It also needs a library of previously saved signatures with the ability to drag and drop from the library to the document. Better than having to recreate the name and email every single time. Review Source KR Kiara R. notary Legal Services Used the software for: Less than 6 months ### "This is the best signing platform and the customer service is A1" October 7, 2022 5.0 So far, this experience has been phenomenal! Pros Affordable and secured! Just what I need and more! On huge start up fees and had everything you could need as a notary. Cons Its a little difficult to navigate at first and to get started but the customer service was fantastic in walking me through and doing a mock signing with me! Review Source MC Matt C. Head of IT Staffing and Recruiting Used the software for: 6-12 months ### "Great Integration with RDB ProNet" May 28, 2019 5.0 We've found Secured Signing extremely straight forward to set up and very easy to use. It's been a valuable tool for registering candidates and clients plus it has a much more professional feel than our previous process. Pros Integration with RDB ProNet Reasonably Priced Easy to Use Cons Would like to be able to add attachments to canned response emails Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) Review Source Response from Secured Signing June 3, 2019 Thanks for leaving us a review Matt. Glad to hear you're finding our software + the RDB Pronet integration valuable and that your candidates and clients are finding it more professional. Will look into your suggestion about adding attachments to canned response emails - thanks for letting us know. Grant M. Financial Adviser Financial Services Used the software for: I used a free trial ### "Some extra security features that others don't have" September 6, 2019 5.0 It's easy to use, seems like it's pretty secure, and is fairly competitively priced. Pros I like that Secured Signing has the feature that a code is required in order to access the file - you can't just use the link and access it. I'm not sure what extra security this adds if someone has access to the mailbox of the person signing, but hey - an extra security feature is a good thing. I haven't used it yet, but doing a video recording of the person signing seems like a great idea to get the person to sign it. Cons My biggest frustration is when I upload a document AND IT'S THE WRONG ONE. I haven't sent it for signing or done anything else with it, but the simple act of uploading a file counts as using one document. I don't feel like this is fair at all - I feel like it should only count if it's actually been signed or sent for signing. There have been multiple occasions where I've realised I either uploaded the wrong file or it needed a couple of touch-ups before uploading, but it's too late - I'm already down one more document. Review Source Response from Secured Signing October 15, 2019 Thanks for your feedback Grant. Great that you're liking using the software! We have recently built functionality to address your negative point around incorrect uploaded documents counting towards your credits. There is now an extra step where you can check the file that is selected prior to hitting the upload button a second time - hopefully this helps address the issue you're facing. Amanda A. Recruitment Specialist Staffing and Recruiting Used the software for: 6-12 months ### "So easy to use!" July 27, 2020 5.0 Time saving, less paper! Pros So simple to use from an initiator perspective. Our recipients also find that it's an easy process to complete. It saves so much time and integrates with our ATS perfectly! Cons I haven't had any issues with using it at all Review Source KH Kate H. HR Manager Civic & Social Organization Used the software for: 1-2 years ### "Use for recruitment" August 9, 2019 5.0 Amazing! Our issues were around the expense, time and complexity of doing job offers given the amount of paperwork we have to issue to new starters; we had to print multiple documents, send them by courier or fast post (or even hand deliver them), with many weak points where the papers went missing. With Secured Signing there is no delay, no chance of losing things, and really quick turn-around times. Pros Many things - huge savings in cost and time, cuts down our recruitment time, ensures we meet audit and legislative requirements, no 'paperwork' gets lost, ease of use for HR and new employees, and so on Cons The only thing I can think of is that sometimes the email seems to go to a spam folder - but no problem once we have advised the job applicant to search for it Reason for choosing Secured Signing Level of service, cost-effectiveness, tailored very much for the NZ market, and I really like them! Review Source Rafael P. F. Managing partner Professional Training & Coaching Used the software for: 6-12 months ### "It has been very important in this social distance times" May 22, 2021 5.0 It has been quite useful and practical way to sign contracts, avoiding bureaucracy, wasting time and costs with paper document signatures. I have no more than 3 documents to be signed per months so it fits perfectly with a need of a little business Pros Easy to use, the pricing is quite fair, you don't pay for a low level of usage (three signatures per month) and you can pay per signature if you need more, or you can buy different packages to support your business volume Cons The interface could be improved in special one visual workflow, It can be a little misleading the way of the current interface and how you select who is signing what Review Source BC Bill C. Director of Human Resources Accounting Used the software for: 2+ years ### "Flexible and business-savvy" May 27, 2019 5.0 We have transitioned from a labour-intensive, totally manual process to one that integrates from selection to onboarding in as seamless a way as possible. Pros The willingness of the developers and consultants to attempt things unique to our circumstances. Their responsiveness and understanding of business requirements have made them a pleasure to work with on the core processes and refinements. Cons No negatives in our experiences to date. Review Source Response from Secured Signing June 3, 2019 Thanks for leaving us your review Bill - we've loved working with you & H&R Block over the years and that our software has helped you take your labour-intensive, manual process to a seamless one! NP Nicole P. Operations Assistant Staffing and Recruiting Used the software for: Less than 6 months ### "Overall Happy!" October 4, 2021 4.0 Very happy, still new so I can't say a lot just yet Pros The ease of access and how customisable it is! Cons It takes a while to really figure out all the features Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Secured Signing The customer service and how fast I was answered and given a demo Review Source AG Arryn G. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not what it seems" April 6, 2020 1.0 I never sent out a single document because I didn't like their platform (seems outdated) and they have billed me two times for service I never used. And I can't cancel until I pay for another month of service that I didn't use. Pros Nothing. I found it much less intuitive than comparable options, like Hellosign or Docusign. Cons It's not actually "Pay-as-you-go". It's a minimum of $9.95/month. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Secured Signing "Pay-as-you-go" option. It's not, though. It's $9.95/month minimum. Switched from [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Looking for a pay-per-document sent. I send about 5 documents per month, so this seemed great. But it wasn't. Review Source Response from Secured Signing April 15, 2020 Hi Arryn, Sorry to hear Secured Signing wasn't the right solution for your business. As discussed prior to the reviews you placed all of your payments were refunded in full due to your dissatisfaction. Our pricing is transparently on our website: https://www.securedsigning.com/pricing Thanks, Secured Signing CW Chris W. Company Director Staffing and Recruiting Used the software for: 2+ years ### "Document Signing for the Modern Age" May 16, 2019 4.0 Secured signing has delivered a product that fixes a significant bottleneck in our business and makes our company more efficient. Pros Full and seamless integration with our CRM software. Significant time saved over hard copy mailing. No more lost contracts in the post. Significantly more signed contracts received on time than by postal methods. Cons We end up paying for functionality that we won't ever use. Review Source Response from Secured Signing May 25, 2019 Thanks for the feedback Chris. Great to hear you're liking our CRM integrations and that using our software has saved you and your team time + ensured candidates and clients get their contracts back to you faster. We made the decision early-on to give every user full access to all features rather than have different levels of plans/access. Hopefully the time comes when you will get to use all the features! Happy to take you through a demo of features you're not using and see how we might be able to integrate them into your business if you'd like - just get in touch. JC Jo C. Office Administrator Computer Software Used the software for: 2+ years ### "Makes document signing easy" July 9, 2019 5.0 The whole process is painless and very quick. Saves printing and scanning paper documents and we have the reassurance that the document is legally binding. Pros Secured Signing is easy to use and the process from document creation to being fully signed is quick and secure. Cons The biggest drawback is some people either don't know how to use Secured Signing, or don't even want to try. Sometimes the document is printed and hand signed then scanned back to me which defeats the purpose of digital signing. Review Source BB Ben B. Director Staffing and Recruiting Used the software for: 1-2 years ### "Great Tool" March 29, 2023 4.0 Pros Due to having very few documents to sign this is an excellent product. It is free to use up to 3 documents a month per user and for us this is amazing. If we were to need additional we would happily sign up for a paid version as it easy to use and does exactly what it needs to. Cons The dashboard could be slightly improved Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Secured Signing Free option Review Source CG Charlene G. Operations Manager Human Resources Used the software for: 6-12 months ### "Great Product" November 18, 2020 5.0 Great investment, huge improvement in compliance with our onboarding process. Reduction in administration time. The introduction, training and onboarding that \[SENSITIVE CONTENT HIDDEN\] provided has been amazing, as well as the continued ongoing support when ever we have follow up queries. Pros The Integration with our CRM system is amazing. The feature where you can update your database fields is great. As well as the automatically filing to the database. The ease of use as a company, from the first contact, demo, integration to ongoing customer support. Cons Only downside is retrieving expired documents. Reason for choosing Secured Signing It was a simple yet effective product that ticked all the boxes. The value for money was unbeatable. The support from the sales team was great without being too pushy. Review Source TS Teddy S. Notary Public Legal Services Used the software for: Less than 6 months ### "Secured Signing Review" July 6, 2023 5.0 Secured Signing is very logically setup. It covers all the required bases. Pros It complies with my State requirements and the customer support has been great during my learning process. Cons I haven't noticed anything missing from the product Review Source GT Gene T. Managing Director Legal Services Used the software for: 1-2 years ### "A great system" May 7, 2019 5.0 Secured Signing have been great to work with. We've identified some other opportunities for how it can be used, and they have been very happy to look at how they could enhance the product to enable that. Pros It's very easy to get set up, and it works brilliantly with our document automation solution Cons Nothing. It does everything that I need it to. Review Source Response from Secured Signing May 12, 2019 Thanks for taking the time to place a review Gene. Great to hear our software has helped you automate the way you and your clients deal with documents at LawHawk. Look forward to working with you to implement digital signing into other parts of your business soon! OR Oliver R. Landlord Real Estate Used the software for: 1-2 years ### "Perfect application for my buy-to-let contracts" August 24, 2023 4.0 A good platform that works for me. Pros It's a great piece of software that is easy to use Cons I am on the Free account and used to be able to send the contract out to all parties at the same time - now it forces me to do it sequential which is less effective for my needs. Review Source PD Peta D. Head of Programme Management Human Resources Used the software for: 6-12 months ### "Secured Signing " November 30, 2020 5.0 Really good, great customer support, easy to use and has solved a problem we had. Pros One of the best features is that it integrates with our ATS so sending and receiving signed documents back is seamless. Cons No least, just there are a few tweaks that could be made so its a little less clunky. Review Source Similar Products Featured