# Page 2 | Secured Signing Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Secured Signing the right Digital Signature solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125198/Secured-Signing/reviews --- Secured Signing 4.7 (97) [View alternatives](https://www.capterra.com/p/125198/Secured-Signing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 2 - Reviews of Secured Signing ## Showing most helpful reviews Showing 26-50 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Christine S. Director of Operations Human Resources Used the software for: 2+ years ### "Perfect option for small business" September 24, 2024 5.0 Overall, I'm very happy with Secured Signing. Pros Great for anyone who needs to get up to three documents signed in any month. I'm a very small business and have only a few contracts that I need signed in any one month. Secured Signing is a great option. It's easy to use and works great every time. Cons It took a bit to get used to the process and interface. But once you get the hang of it, it's intuitive and makes sense. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) It was too expensive for my minimal needs. Review Source SF Suzanne F. General Manager, Co-Owner Legal Services Used the software for: 6-12 months ### "Secured Signings Provides Excellent Platform for Online Notaries" August 25, 2021 5.0 I find that the customer support to be superb and above industry standards for companies that do not charge for premium support. I find the signer experience to be the easiest of the three platforms that I interchange. I find that there are fewer failures on international signings than other platforms. The responsiveness to feature improvement is very quick and the tech team is excellent at creating a great user experience for both the notary and the signer. Pros Because the platform allows the signer to complete KBA and CA ahead of time, the time online is greatly minimized allowing for more notarizations per day. Cons I find the document preparation part of the software to be difficult. Mistakes are difficult to fix once you have saved and tagged the documents without having to reload and retag the entire document set, and be charged again for new documents uploaded. This may or may not have been fixed by the time of this review. Reason for choosing Secured Signing Great customer support and responsiveness. Incredible security features and easy to use for the signer. For me its all about the signer rather than the notary as long as the security is built into the process. Review Source Don T. Director Law Practice Used the software for: 2+ years ### "Satisfied User" July 22, 2019 5.0 They designed from scratch the ability for me to complete digital Notarial Certificates that are acceptable internationally and to our Department of Internal Affairs. They have now introduced digital signing to the Webforms precedent documents that is opening the way for more efficient completing of legal documents. Pros The user-friendly site that makes for simple digital signing of documents. The readily available Customer Support available if issues are experienced. Cons There are no features in the software that create problems for us. Reason for choosing Secured Signing Their cost structures were prohibitive and the response to customer inquiries poor. Review Source Megan S. Director Human Resources Used the software for: Less than 6 months ### "A very satisfied customer! " January 28, 2020 5.0 My experience has been phenomenal. Amazing customer service and I can't explain how excited I am that this integrated directly with my CRM and that the team understand the challenges of recruitment. Pros Secured Signing has: - A great sales process to ensure you have all your questions answered, and a demo before you sign up - a month trial period to test it out to make sure it works for you - a great customer support team that work with you to ensure you're getting what you need out of the product - A great technical team that are willing and able to customise things as needed - Integrates directly with my system which makes it easy to use once set up - Great set up which allows you to preview before saving Cons Every issue or concern I've had, I have made sure to raise them with my contact in the customer support or technical team and it has been rectified immediately, or I'm given a timeline on when it will be changed. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) My CRM recommended Secured Signing. Review Source Bonnie M. Editor and Owner Publishing Used the software for: 1-2 years ### "Free digital signing for small businesses" August 31, 2022 5.0 I no longer have to worry about printing and scanning contracts. I just upload and invite and the signatures are done so easily! Pros I started using Secured Signing because I get three free documents a month, and that's about all I need as a solo entrepreneur. I am able to easily upload and sign documents, and invite my clients to sign Cons I did have a bit of a learning curve to overcome when I first used the software. The UI wasn't 100% intuitive, but after a little bit of experimenting, I found it wasn't actually that difficult to use. There might be more tutorials now; it's been a while since I started using it, and now I find it easy. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Free signing Review Source TM Tony M. Administrator Environmental Services Used the software for: 2+ years ### "Pros and Cons of Secured Signing" September 19, 2023 5.0 The main problem this software solved was the need to quickly get approval from multiple players in a decision making process Pros The power and ease of use are the main pros of this software Cons Introducing new software to an organisation is always fraught with issues but Secured Signing was quickly adopted by our staff and volunteers Reason for choosing Secured Signing The opportunity to thoroughly test the product and to have ongoing usage before determining its suitability Review Source ND Nick D. Business Change Manager Human Resources Used the software for: 2+ years ### "Secured Signing" May 8, 2019 5.0 Our relationship with Secured Signing came and the perfect time for our business with respect to providing our customers with a refined process for completing documentation, of which there was plenty! Our customers expressed frustration with the time it took to complete forms and our employees where equally frustrated with the administrative work associated with the process of screening, correcting, scanning and uploading forms. It's been over 5 years since we started working with the Secured Signing team and since then, the scope of products on offer has increased and has greatly benefited our business. Pros It's easy to use and offer flexibility in it's design, when it needs to be. As a business we want to report on performance and audit our process, which Secured Signing delivers to us. Cons There is nothing really that I do not like about the Secured Signing product. Review Source Response from Secured Signing May 12, 2019 Thanks a lot for your review Nick. It has been great working with you and Manpower Group over the last 5 years! We love that our software has improved the process your customers have to follow and reduced their frustration + made it easy for them to complete documentation. Good to hear the reporting and audit features have saved your team time as well. KR Kiara R. notary Legal Services Used the software for: Less than 6 months ### "This is the best signing platform and the customer service is A1" October 7, 2022 5.0 So far, this experience has been phenomenal! Pros Affordable and secured! Just what I need and more! On huge start up fees and had everything you could need as a notary. Cons Its a little difficult to navigate at first and to get started but the customer service was fantastic in walking me through and doing a mock signing with me! Review Source VS Victoria S. Attorney Law Practice Used the software for: Less than 6 months ### "It’s ok for a RON" April 25, 2023 5.0 Pros Price is the biggest factor for me. Only $15 a month Cons Not the most user friendly platform. Like resending invites or changing a signers email address. Review Source Grant M. Financial Adviser Financial Services Used the software for: I used a free trial ### "Some extra security features that others don't have" September 6, 2019 5.0 It's easy to use, seems like it's pretty secure, and is fairly competitively priced. Pros I like that Secured Signing has the feature that a code is required in order to access the file - you can't just use the link and access it. I'm not sure what extra security this adds if someone has access to the mailbox of the person signing, but hey - an extra security feature is a good thing. I haven't used it yet, but doing a video recording of the person signing seems like a great idea to get the person to sign it. Cons My biggest frustration is when I upload a document AND IT'S THE WRONG ONE. I haven't sent it for signing or done anything else with it, but the simple act of uploading a file counts as using one document. I don't feel like this is fair at all - I feel like it should only count if it's actually been signed or sent for signing. There have been multiple occasions where I've realised I either uploaded the wrong file or it needed a couple of touch-ups before uploading, but it's too late - I'm already down one more document. Review Source Response from Secured Signing October 15, 2019 Thanks for your feedback Grant. Great that you're liking using the software! We have recently built functionality to address your negative point around incorrect uploaded documents counting towards your credits. There is now an extra step where you can check the file that is selected prior to hitting the upload button a second time - hopefully this helps address the issue you're facing. Amanda A. Recruitment Specialist Staffing and Recruiting Used the software for: 6-12 months ### "So easy to use!" July 27, 2020 5.0 Time saving, less paper! Pros So simple to use from an initiator perspective. Our recipients also find that it's an easy process to complete. It saves so much time and integrates with our ATS perfectly! Cons I haven't had any issues with using it at all Review Source KH Kate H. HR Manager Civic & Social Organization Used the software for: 1-2 years ### "Use for recruitment" August 9, 2019 5.0 Amazing! Our issues were around the expense, time and complexity of doing job offers given the amount of paperwork we have to issue to new starters; we had to print multiple documents, send them by courier or fast post (or even hand deliver them), with many weak points where the papers went missing. With Secured Signing there is no delay, no chance of losing things, and really quick turn-around times. Pros Many things - huge savings in cost and time, cuts down our recruitment time, ensures we meet audit and legislative requirements, no 'paperwork' gets lost, ease of use for HR and new employees, and so on Cons The only thing I can think of is that sometimes the email seems to go to a spam folder - but no problem once we have advised the job applicant to search for it Reason for choosing Secured Signing Level of service, cost-effectiveness, tailored very much for the NZ market, and I really like them! Review Source Rafael P. F. Managing partner Professional Training & Coaching Used the software for: 6-12 months ### "It has been very important in this social distance times" May 22, 2021 5.0 It has been quite useful and practical way to sign contracts, avoiding bureaucracy, wasting time and costs with paper document signatures. I have no more than 3 documents to be signed per months so it fits perfectly with a need of a little business Pros Easy to use, the pricing is quite fair, you don't pay for a low level of usage (three signatures per month) and you can pay per signature if you need more, or you can buy different packages to support your business volume Cons The interface could be improved in special one visual workflow, It can be a little misleading the way of the current interface and how you select who is signing what Review Source PH Pauline H. Proprietor Accounting Used the software for: 2+ years ### "Essential software for my clients to sign docments" July 23, 2019 5.0 Client declarations that need to be signed Pros The product is easy to use Cost is reasonable Cons That you can't delete a person's name once a document has been sent. I would love to delete people that are no longer clients as well Reason for choosing Secured Signing Recommended by colleague Review Source BC Bill C. Director of Human Resources Accounting Used the software for: 2+ years ### "Flexible and business-savvy" May 27, 2019 5.0 We have transitioned from a labour-intensive, totally manual process to one that integrates from selection to onboarding in as seamless a way as possible. Pros The willingness of the developers and consultants to attempt things unique to our circumstances. Their responsiveness and understanding of business requirements have made them a pleasure to work with on the core processes and refinements. Cons No negatives in our experiences to date. Review Source Response from Secured Signing June 3, 2019 Thanks for leaving us your review Bill - we've loved working with you & H&R Block over the years and that our software has helped you take your labour-intensive, manual process to a seamless one! AG Arryn G. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not what it seems" April 6, 2020 1.0 I never sent out a single document because I didn't like their platform (seems outdated) and they have billed me two times for service I never used. And I can't cancel until I pay for another month of service that I didn't use. Pros Nothing. I found it much less intuitive than comparable options, like Hellosign or Docusign. Cons It's not actually "Pay-as-you-go". It's a minimum of $9.95/month. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Secured Signing "Pay-as-you-go" option. It's not, though. It's $9.95/month minimum. Switched from [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Looking for a pay-per-document sent. I send about 5 documents per month, so this seemed great. But it wasn't. Review Source Response from Secured Signing April 15, 2020 Hi Arryn, Sorry to hear Secured Signing wasn't the right solution for your business. As discussed prior to the reviews you placed all of your payments were refunded in full due to your dissatisfaction. Our pricing is transparently on our website: https://www.securedsigning.com/pricing Thanks, Secured Signing JC Jo C. Office Administrator Computer Software Used the software for: 2+ years ### "Makes document signing easy" July 9, 2019 5.0 The whole process is painless and very quick. Saves printing and scanning paper documents and we have the reassurance that the document is legally binding. Pros Secured Signing is easy to use and the process from document creation to being fully signed is quick and secure. Cons The biggest drawback is some people either don't know how to use Secured Signing, or don't even want to try. Sometimes the document is printed and hand signed then scanned back to me which defeats the purpose of digital signing. Review Source JB Julie B. HR Credit Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great option for getting mulipage docs signed" May 22, 2024 5.0 Pros Very easy to use. Step by step instructions. Good customer service. Cons There is nothing that I do not like about Secured Signing. Have yet to encounter a problem with using the product. Review Source NP Nicola P. Compliance Administrator Railroad Manufacture Used the software for: Less than 6 months ### "Very easy to use" November 16, 2021 5.0 Pros I have found this software has helped reduce the overall time in getting operatives to sign and return documents. We now have a much quicker turnaround with sending and receiving documents. I have also found that more operatives are completing these documents due to how quick and easy it is. Cons As it stands I have not found any cons as of yet Review Source CG Charlene G. Operations Manager Human Resources Used the software for: 6-12 months ### "Great Product" November 18, 2020 5.0 Great investment, huge improvement in compliance with our onboarding process. Reduction in administration time. The introduction, training and onboarding that \[SENSITIVE CONTENT HIDDEN\] provided has been amazing, as well as the continued ongoing support when ever we have follow up queries. Pros The Integration with our CRM system is amazing. The feature where you can update your database fields is great. As well as the automatically filing to the database. The ease of use as a company, from the first contact, demo, integration to ongoing customer support. Cons Only downside is retrieving expired documents. Reason for choosing Secured Signing It was a simple yet effective product that ticked all the boxes. The value for money was unbeatable. The support from the sales team was great without being too pushy. Review Source DM Darren M. General Manager Financial Services Used the software for: Less than 6 months ### "Secured Signing - Making Business Easier" December 6, 2022 5.0 Secured signing has allowed us to do business remotely and / or finish off the sale processs Pros Once we set this up through the API Secured Signing has become an integral part of allowing us to do business more easily and securely. The help desk service is prompt making problem solving relatively easy as well Cons We have only been using the software for 2 months so it is too early to comment here. Review Source GT Gene T. Managing Director Legal Services Used the software for: 1-2 years ### "A great system" May 7, 2019 5.0 Secured Signing have been great to work with. We've identified some other opportunities for how it can be used, and they have been very happy to look at how they could enhance the product to enable that. Pros It's very easy to get set up, and it works brilliantly with our document automation solution Cons Nothing. It does everything that I need it to. Review Source Response from Secured Signing May 12, 2019 Thanks for taking the time to place a review Gene. Great to hear our software has helped you automate the way you and your clients deal with documents at LawHawk. Look forward to working with you to implement digital signing into other parts of your business soon! DG David G. Owner Accounting Used the software for: 1-2 years ### "Great product" May 15, 2019 5.0 I'm an accountant and use the software to get my client's to sign documents. It saves both my clients and I time as well as saving trees - everyone ends up with a digitally signed copy of the document which can easily be forwarded to banks or wherever. Pros Simple and easy to use, good value for money compared to other similar products. Very good customer support via email. Cons I don't have any problems with the software Review Source Response from Secured Signing May 25, 2019 Great to hear that Secured Signing is helping your accounting business and saving both you and your clients time and hassle - thanks for leaving the review David! PD Peta D. Head of Programme Management Human Resources Used the software for: 6-12 months ### "Secured Signing " November 30, 2020 5.0 Really good, great customer support, easy to use and has solved a problem we had. Pros One of the best features is that it integrates with our ATS so sending and receiving signed documents back is seamless. Cons No least, just there are a few tweaks that could be made so its a little less clunky. Review Source BL Brooke L. Emergency Medicine Recruitment Consultant Hospital & Health Care Used the software for: 6-12 months ### "Fantastic software and service" July 11, 2019 5.0 Secured signing has helped speed up our process and allow us to get a lot more jobs completed. Highly recommend Pros How quick and efficient the software is, there is no waiting around. This helps speed up my job immensely. Cons Nothing, just need to learn how to use this and then you are good to go. Review Source Similar Products Featured ## Related categories [Digital Signature](https://www.capterra.com/digital-signature-software/)