# HandiFox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HandiFox the right Order Management solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125220/HandiFox/reviews

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HandiFox

4.7 (59)

[View alternatives](https://www.capterra.com/p/125220/HandiFox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 1st, 2026

# Reviews of HandiFox

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

JB

Jillean B

Purchasing ContactRetail, 2 - 10 employeesUsed the software for: I used a free trial.

“Creating sales orders, invoices, and tracking transactions is straightforward, which helps speed up customer service and daily workflow.“

May 11, 2026

ML

Margaret L

Purchasing ManagerTelecommunications, 11 - 50 employeesUsed the software for: 6-12 months.

“Our ware house team has issues syncing, but not Handifox issue, more of connection issue internally.“

May 4, 2026

JB

Jillean B

Purchasing ContactRetail, 2 - 10 employeesUsed the software for: I used a free trial.

“One of the things we like most is being able to use our cell phones to scan products in and out, which makes inventory management extremely convenient.“

May 11, 2026

KA

Keily A

VPConstruction, 2 - 10 employeesUsed the software for: 6-12 months.

“The only con I have right now is that the web version gives cost access to employees which is something I asked to be removed.“

March 26, 2023

JB

Jillean B

Purchasing ContactRetail, 2 - 10 employeesUsed the software for: I used a free trial.

“It offers excellent value for the money with strong inventory and order management features that have helped streamline our daily operations.“

May 11, 2026

RR

RomuLo R

PRESIDENTFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years.

“Having no Quickbook integration experience with other systems or barcode handheld scanners for salesforce in different cities, we were expecting problems and hassles.“

August 25, 2021

JB

Jillean B

Purchasing ContactRetail, 2 - 10 employeesUsed the software for: I used a free trial.

“It has proven to be a dependable and cost-effective solution for managing both inventory and daily sales operations.“

May 11, 2026

DG

Danielle G

Graphic Designer / Inventory Mgr.Medical Devices, 2 - 10 employeesUsed the software for: 1-2 years.

“Well, at one point we almost had to back out of our free trial due to the way that we process our invoices not being compatible with how the program was set up.“

August 16, 2021

## Showing most helpful reviews

Showing 1-25 of 59 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Victor A.  
Professional Writer  
Writing and Editing  
Used the software for: 1-2 years

### "HandiFox Review"

August 20, 2021

5.0

Pros

One of the main reasons I keep using HandiFox is that it always allows me to track and manage different inventories from my smartphone or laptop. The interesting part is, it can even access various locations globally.

Cons

Unfortunately, there isn't an option to cancel an order due to an over-limit from the customer. I've also been finding it difficult to manually reenter sales order.

Review Source

TB

Timothy B.  
Managing Partner  
Wholesale  
Used the software for: 1-2 years

### "Handifox is terrific"

May 4, 2026

5.0

Wonderful - fast service and great people - flexibility in the product is always the challenge to have without getting so much that hard to manage. Developers have done a terrific job.

Pros

Great value for the $ and was a breeze to implement. Staff is knowledgeable and helpful. Product is simple to learn.

Cons

Would like to be able to customize some things and that process could or should be available at a better cost as more people who use it will want it. So we are in essence your R&D department, should be low cost unless truly custom

Alternatives considered

[Ordoro](https://www.capterra.com/p/132074/ordoro/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reason for choosing HandiFox

Ease in initial start up, data loading and site separation and Quickbooks cannot handle this correctly

Review Source

KC

Kurt C.  
President  
  
Used the software for:

### "The best way to manage inventory in multiple locations"

June 10, 2014

3.0

Handifox is the best software available for managing inventory, sales orders, purchase orders, customer balances and route sales data that I have found. The fact that Handifox intergrates with quickbooks means that I can use Quickbooks to run my company, and have advanced inventory control within Quickbooks. This makes Handifox an easy to use Quickbooks add on. I think the best feature of Handifox is the ability to run on our Samsung Galaxy s3 phones. Our sales men enter and fulfill orders from their phones. We are able to monitor the inventory and route sales that each of our sales men deliver. I like how Handifox tracks the detailed movement of inventory from within Quickbooks. This software is a must have for any business that have a mobile sales force.

Review Source

JB

Jillean B.  
Purchasing Contact  
Retail  
Used the software for: I used a free trial

### "Purchasing Conact"

May 11, 2026

5.0

Pros

We’ve had a very positive experience using . It has proven to be a dependable and cost-effective solution for managing both inventory and daily sales operations. Value for Money: HandiFox offers an impressive amount of functionality for the price. Compared to many larger POS and inventory systems, it provides the tools we actually need without unnecessary complexity or excessive monthly costs. It has helped streamline operations and improve efficiency, making it a worthwhile investment for our business. Learning Curve: The system is relatively easy to learn, especially for users who may not be highly technical. While there is naturally some setup and adjustment involved, the layout is intuitive and becomes comfortable to use fairly quickly. New employees are able to pick it up without extensive training. Security: We appreciate the security features and user controls available within the software. Having the ability to manage permissions and keep inventory and sales data organized gives us confidence in the system for day-to-day business operations. Inventory Management: Inventory management is one of HandiFox’s strongest features. Tracking stock levels, managing parts, and monitoring inventory movement has become far more organized and accurate. It has helped reduce mistakes and improved visibility across our inventory. Order Management: Order processing is smooth and efficient. Creating sales orders, invoices, and tracking transactions is straightforward, which helps speed up customer service and daily workflow. The system keeps information organized and easy to access when needed. Bugs and Issues: Like any software, there are occasional minor issues, but overall the program has been stable and reliable. Most problems we’ve encountered have been small and manageable, and updates continue to improve performance over time. Customization: HandiFox offers a good level of customization for adapting the software to different business needs. Being able to tailor workflows, inventory tracking, and reporting has allowed us to make the system fit our operations rather than forcing us to change how we work. Overall, HandiFox has been a reliable POS and inventory management solution that balances affordability, functionality, and ease of use very well. shorter We’ve had a great experience using . It offers excellent value for the money with strong inventory and order management features that have helped streamline our daily operations. The system is user-friendly with a manageable learning curve, making it easy for new employees to learn quickly. We also appreciate the security features and customization options that allow the software to fit our business needs. While there are occasional minor bugs, overall the program has been stable and reliable. HandiFox has been a dependable and cost-effective solution for our business. what is liked that most is I can use my cell to scan in or out products. making it very convenient We’ve had a great experience using . It offers excellent value for the money with strong inventory and order management features that have helped streamline our daily operations. The system is user-friendly with a manageable learning curve, and one of the features we like most is being able to use our cell phones to scan products in and out, which makes inventory management extremely convenient. We also appreciate the security features and customization options that allow the software to fit our business needs. While there are occasional minor bugs, overall the program has been stable and reliable. HandiFox has been a dependable and cost-effective solution for our business. shorter We’ve had a great experience using . It offers excellent value, is easy to learn, and has strong inventory and order management features. One of the things we like most is being able to use our cell phones to scan products in and out, which makes inventory management extremely convenient. Overall, it has been a reliable and customizable solution for our business.

Cons

What we liked the least about HandiFox is that there can occasionally be minor bugs or syncing delays, especially during updates. However, these issues have generally been small and manageable compared to the overall benefits of the system.

Review Source

KO

Ken O.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best Inventory Software and a Very affordable Price"

April 4, 2025

5.0

Very easy to communicate with and nothing is ever a problem.

Pros

Flexibility of Development team to ensure the Software suits our needs

Cons

Nothing is an issue so i have no problem to report

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Reason for choosing HandiFox

Did not have all the featuresso i cancelled the order

Review Source

KA

Keily A.  
VP  
Construction  
Used the software for: 6-12 months

### "Great Product for Small Businesses "

March 26, 2023

5.0

Ruslan has been amazing at answering all our questions and requests and having the team work on custom patches that work for us. The support team has been great and responsive.

Pros

I like the serial number tracking, barcode scanning, and price levels option for customers.

Cons

There are certain features we require for our business most have been addressed through custom patches. The only con I have right now is that the web version gives cost access to employees which is something I asked to be removed. On devices like phone or ipad they don't have cost access which i like.

Reason for choosing HandiFox

My accountant gave me a list of apps compatible with QB to look into and that's how I came across handifox.

Switched from

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)

Sortly only tracked inventory no other features. Lightspeed was only retail POS and didn't have capabilities for warehouse process management.

Review Source

PR

Phil R.  
Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Outstanding Product"

March 10, 2023

5.0

Perfect choice for us.

Pros

Love the ease of use and flexibility. It is readily adaptable to our needs.

Cons

I have no negatives about the product. It serves our needs perfectly.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing HandiFox

Better product, greater flexibility, greater accuracy, ease of use.

Review Source

MP

Mahesh P.  
DIRECTOR  
Cosmetics  
Used the software for: 1-2 years

### "handi fox customer feed back "

May 6, 2026

5.0

Inventory management scanning and sync with QuickBooks online is very good instantly it sync . Very easy to use to check purchase orders and and stock in to the system.

Cons

Need more attention from HandiFox and continuous education links. advice on scanners . advice on getting maximum support for sales staff taking sales orders in to he system. Need cost effective system. & Training.

Review Source

ML

Margaret L.  
Purchasing Manager  
Telecommunications  
Used the software for: 6-12 months

### "Inventory Management "

May 4, 2026

5.0

Great experience with Handifox. They provide awesome support from beginning to end with quick response time. Working with their entire team has been a great experience and I would recommend them 100%

Pros

Great for inventory management. We are able to pick/pack and ship with our mobile device using UPC barcodes.

Cons

Our ware house team has issues syncing, but not Handifox issue, more of connection issue internally.

Review Source

AR

Adrian R.  
Head of Parts  
Automotive  
Used the software for: Less than 6 months

### "Great entry level inventory software"

May 4, 2026

5.0

Pros

How user friendly the UI is, and the ability to be able to use pictures. That was something not found in the other possible CRMS looked at when trying to choose.

Cons

Small bugs that were easy to catch, for example the lack of permanence when filtering what you are looking for

Review Source

ML

Margilyn L.  
Inventory clerk  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "INVENTORY"

February 22, 2019

5.0

Handifox solves our issue in our inventory and stacking and help us monitor easy when we start using handifox software.

Pros

the stocks finder and availability of the goods, counting, the transfer items.

Cons

the date is not showing in the transactions under mechanic names on the device when we look up the QOH each item.

Review Source

Response from TecomGroup

June 18, 2019

Hi, Margilyn! Thank you for your feedback. @HandiFox team is glad that the issue was resolved after our talk. If there are any other questions - 877.942.6343 is the number you should call.

TL

Tim L.  
Owner  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Handy Fox Is a great addition to our business day to day function"

March 13, 2017

5.0

This software has made the day tot day operations of our business more functional with a smoother billing process, eliminating costly mistakes and double entries. Thank-you for a great product

Pros

User Friendly

Cons

Some processes are more complex than required

Review Source

Response from TecomGroup

June 18, 2019

Hello, Tim! Thank you very much for the review. If there are any difficulties using the system - we can set the training up for you and your team, or you can simply call us at 877.942.6343.

DS

David S.  
ceo  
Computer Software  
Used the software for: 2+ years

### "Spot on Customer support"

August 7, 2017

5.0

Pros

Features you never knew you needed. perfectly extends the capabilities of QuickBooks Pro and Premier, without having to buy expensive QuickBooks Enterprise

Cons

Only thing i would like to see is the developers extend it to be used with Apple devices. Thats the one thing i like least..apple devices not supported

Review Source

Response from TecomGroup

June 18, 2019

Hello, David! We appreciate your message and working on that part. IOS devises support is on our roadmap, and we should make it soon enough. If there are any questions - please feel free to call us 877.942.6343

BH

Brian H.  
Controller  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "One word: SUPERB"

February 11, 2016

5.0

Pros

We could not be as successful as we are without the excellent help we receive from customer service, specifically Eugene B. He is the most responsive, technically savvy tech rep I have dealt with in my 30 years in business. He listens, responds quickly, and gets us rolling again whenever we call. Likewise, the business office is very efficient, friendly, and responsive. If your company works with Quickbooks and needs remote data interaction, Tecom/HandiFox is worth your evaluation.

Cons

We have had not had any negative encounters with this company

Review Source

BJM

Billie Jo M.  
Director  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Outstanding Product"

April 13, 2017

5.0

We are so pleased with HandiFox and the support we have received thus far. The product is superior and whenever we have a question the support team works tirelessly to ensure we understand and the system works to the fullest potential. We couldn't be more pleased.

Pros

Ease of use and flexibility

Cons

Nothing i can think of

Review Source

Response from TecomGroup

June 18, 2019

Hey, Billie Jo! Thank you very much for your feedback and high marks. Our team is always happy to know that we could help someone. Should you have questions - please call us 877.942.6343

KB

Kevin B.  
Assistant General Manager  
  
Used the software for:

### "Amazing Customer Service!!!"

September 14, 2015

5.0

Handifox has really helped us get more efficient and accurate in writing and preparing customer's orders. The Pros would be the ease of use, and compatability with the Quickbooks system we run. The biggest pro is the people who you work with. I can't tell you how many crazy emails I have sent to info@handifox.com. It doesn't matter what time of day there is someone there who always calls me or emails me right back. There have been some growing pains, but the people with this company have created a version of the program that is perfectly tailored to what it is we do. I can't say thank you enough to the Handifox Team.

Review Source

LE

Lynda E.  
  
  
Used the software for:

### "Great Customer Support"

February 2, 2017

4.0

We are new to HandiFox. The customer support has been excellent. We feel that this alone has been worth the value. The application has been easy to use and understand. We are excited for the continued use of HandiFox with our business.

Review Source

Response from TecomGroup

June 21, 2019

Good Morning, Lynda! Thank you very much for your excellent feedback! @HandiFox team is always glad to help you, so do not ever hesitate to call us at 877.942.6343

SL

Sarah L.  
  
  
Used the software for:

### "Definitely enjoyed"

December 5, 2016

5.0

Great for small businesses to keep inventory. Love being able to use it on my mobile phone on the go.

Review Source

RW

Ray W.  
  
  
Used the software for:

### "Great Product, Even Better Support"

July 8, 2014

5.0

We have been using HandiFox for a couple of years now. Works great for our inventory cycle counts and full physical inventory. Also use it to receive purchase orders. Really helped our efficiency improve tremendously.

Review Source

TR

Teresa R.  
Administrator  
  
Used the software for:

### "Issues with compatability to the computer I have but I am use to it now and adjust. "

June 23, 2015

4.0

Great Customer Care Service. I cant say enough about that department. Compatibility issues but I deal with it.

Review Source

DS

Diana S.  
Vendedor  
Retail  
Used the software for: Less than 6 months

### "Excelente Programa"

May 4, 2026

5.0

Mi experiencia general con HandiFox ha sido positiva. Es un sistema fácil de usar, se integra bien con QuickBooks y ayuda mucho a trabajar con inventario, ventas y códigos de barra de una manera más organizada.

Pros

Lo que más me gustó de HandiFox es la opción de códigos de barra, porque facilita mucho la búsqueda de productos, el control de inventario y agiliza el proceso de venta.

Cons

Lo que menos me gustó de HandiFox es que la interfaz se ve un poco antigua y algunas configuraciones no son tan fáciles de encontrar al principio.

Review Source

ME

Mark E.  
Owner Operator  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "HandiFox is amazing"

March 24, 2026

5.0

Overall our experience with HandiFox has been incredible. Handifox has been amazing. The software is easy to use and laid out very clearly. The customer support team is very responsive and helpful.

Pros

We just started using HandiFox, and our experience has been amazing! From customer service to response time to customization, everything has been A++. The entire team, including \[sensitive content hidden\], has been a real pleasure to work with.

Cons

Honestly- so far everything has been great! We have not run into anything that has not worked out well for us.

Review Source

CH

Caryn H.  
Client Success  
Wholesale  
Used the software for: 1-2 years

### "Handifox Is Outstanding!"

January 19, 2022

5.0

Pros

When we began using Handifox a year ago we were looking for an inventory management system that could help us keep track of over 10,000 items across multiple locations, barcode all of the items, and have the ability to use handheld devices to scan the barcodes when an inventory adjustment was needed. Handifox surpassed all of our needs and we now have all of our sales reps using it daily out in the field to create new invoices using the Handifox app and they can sync it right away so it shows up in Quickbooks. The warehouse team can easily scan and update inventory levels using the app, as well as use the pick/pack feature when shipping orders to customers. Not only that but honestly Handifox is just such a pleasure to work with. \[SENSITIVE CONTENT\] is their key account manager and he goes above and beyond. He is so willing to help and his response time is incredible. \[SENSITIVE CONTENT\]has been so helpful along every step of the way since we first started using the app and \[SENSITIVE CONTENT\] are the best support engineers. Anytime we've had questions they investigate and help us resolve whatever we've run into in no time!

Cons

We haven't run into any major issues that the Handifox support team haven't been able to address. They are awesome!

Review Source

DG

Danielle G.  
Graphic Designer / Inventory Mgr.  
Medical Devices  
Used the software for: 1-2 years

### "HandiFox Has Changed Everythign for the Better!"

August 16, 2021

5.0

Aside from the program itself and how helpful it has been, I now compare every customer service experience that I have to the exceptional service that I received from HandiFox! I think that says a lot!

Pros

We spent almost half a year looking for a program that would be cost-effective, would work with our current scanner, and be compatible with our Desktop version of Quickbooks and HandiFox was FINALLY the solution we were looking for!

Cons

Well, at one point we almost had to back out of our free trial due to the way that we process our invoices not being compatible with how the program was set up. It was causing all kinds of conflicts, but the help that we received from the HandiFox team was BEYOND exceptional and they actually REPROGRAMMED their current program just for us in order to get it to work with our workflow! So now there's NOTHING we are unhappy with!

Reason for choosing HandiFox

Cost

Review Source

LS

Lukundo S.  
Hub Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Warehouse and Sales Inventory made easy"

February 29, 2024

4.0

Work made easy, efficient and effective

Pros

It has made easy Sales Management and Warehouse inventory management

Cons

I have no particular cons which i have noticed so far

Review Source

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