--- title: "WebTicketManager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WebTicketManager Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/125236/WebTicketManager/" page_type: "product" language: "en" --- # WebTicketManager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WebTicketManager ## What is WebTicketManager? WebTicketManager is a unique online primary and auxiliary ticketing solution. The Box Office Network enables Events, Venues, and Attractions to sell tickets instantly through a vast network of ticket promoters, re-sellers and box offices, along with multi-level social media integration. Providing finger-tip control in real time through its comprehensive back-office system, delivering efficient data management for performance measurement, member activities, up-selling, cross-selling and marketing ## What is WebTicketManager used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WebTicketManager?[Manage this product listing](https://www.g2.com/products/webticketmanager/claim_requests/new?auto=true) ## WebTicketManager Overview Updated August 2026 AI summary WebTicketManager provides small businesses with a ticketing platform that covers core functions like attendance management, ticket scanning, and customer data management. It supports ticket sales through online and onsite channels, offers tools for promotions, reporting, and reserved seating, and includes options such as customizable branding, mobile access, and third-party integrations. Deployment is available across web, desktop, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WebTicketManager 5.0 (2) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (5,821) Value For Money 5.0 (2) Value For Money 4.9 (3,595) Customer Service 5.0 (2) Customer Service 4.9 (3,324) ## WebTicketManager alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) ## FAQs about WebTicketManager Overview ### What company size and specific industries is WebTicketManager built for? WebTicketManager is designed for events, venues, and attractions of any company size that need an online primary and auxiliary ticketing solution. It suits organizations in the entertainment and live events sector that sell tickets through a network of ticket promoters. Features and Usability ### What are the key features of WebTicketManager? WebTicketManager offers event ticketing and registration management, with online ticketing, onsite ticketing, mobile ticketing, and reserved seating. It also includes barcode/ticket scanning, kiosk ticketing, POS, credit card processing, invoice management, reporting/analytics, customizable forms, and third-party integrations. Getting Started and Support ### What training and onboarding options does WebTicketManager offer? WebTicketManager provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference, and videos provide visual self-paced learning. Getting Started and Support ### What customer support options does WebTicketManager offer? WebTicketManager offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support quality is not described in available reviewer feedback, so no specific claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 3,861 Ticketing reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) WebTicketManager supports **Event Ticketing**. However, it does not include **Online Registration**. Instead, it offers other features that reviewers also rate as important, such as **Ticket Reservations** (**59%**) and **Event Scheduling** (**52%**). These features help businesses manage seat availability and plan event timing more effectively, providing teams with practical tools to coordinate ticket sales and event logistics. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Attendance Management Manage attendance for classes, shifts, meetings, or events Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Calendar Management Track and manage schedules and meetings via an integrated calendar Credit Card Processing Accept and process credit card transactions WebTicketManager 41 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Currency: Manage and handle various international currencies - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Website Management: Built-in website builder or integration with third-party site --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PM Peter M. Owner Leisure, Travel & Tourism ### "Enjoy this software. Does what it's supposed to." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2017 A really great online booking software that we use for our events. Quick set-up and free to use if no money transacts. Pros Quick set-up. Free . No up-front costs. Payment on results. Great SaaS model. Awareness and distribution model. Cons Parts are clunky. Can't use PayPal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VD Vera D. Operations Director Leisure, Travel & Tourism ### "Revolutionised Our Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2017 We adopted WebTicketManager in 2009 and it has completely revolutionised our business. We operate a sightseeing tour business on vehicles so it's really important we fill every seat, but equally important we don't double-book. WTM's software is easy to use and totally reliable. We've never double-booked and we usually depart full for each and every tour. Their fees are great too. No upfront or capital costs. Just a simple fee on each transaction. Oh - their new Box office Network is cool! A great idea! Distributing my products straight onto the laps of my potential consumers! Brill! Pros Easy to use. Full pick & mix solution. Box office Network is really cool. Cons Too much to go at in their CRM administration system. Can be a bit mind boggling. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.