# Ticketbud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ticketbud the right Event Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125237/Ticketbud/reviews --- Ticketbud 4.7 (35) [View alternatives](https://www.capterra.com/p/125237/Ticketbud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ticketbud Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews CB Crysta B Medical AssistantMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “Ticketbud is a solid option for many event organizers, especially those who need a fast, relatively easy way to set up ticketing and registration and want decent promotional tools and good user experience without needing tons of technical setup.“ October 8, 2025 CB Crysta B Medical AssistantMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “Customization options are not as advanced as with competing platforms.“ October 8, 2025 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ray B. General Manager Used the software for: 6-12 months ### "Our team liked using ticketbud for our traveling show." March 7, 2018 3.0 Pros We really liked using ticketbud to manage the promotion and system of ticket management for our traveling dance show. It helped us gauge ticket sales on a simple dashboard Cons We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform. Review Source Response from Ticketbud March 19, 2018 Hi Ray, Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best. In regards to fees, we have a basic fee structure that is less expensive than most of our competitors. We appreciate your feedback and we will do our best to make sure support is much better for the future. VR Verified Reviewer Analyst Business Supplies and Equipment Used the software for: 1-2 years ### "Good to get ticket sales up and running quickly" February 21, 2020 4.0 We used this to get through a period of time where ticket sales on our website were down. It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization. Pros This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly. Cons The lack of advanced features or ability to collect custom information. It's pretty basic, but that's also what makes it easy to use for beginner level business folks. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Ticketbud We did go with Woocommerce, but Ticketbud was quicker to get going and so served us well during a transition period. Review Source BP Branden P. Director Hospitality Used the software for: Less than 6 months ### "Perfect tool for a small business" August 29, 2025 5.0 Pros This application is by far the best value for your money out there. It’s implies everything needed for a medium business. Cons I don’t have any cons. I’ve been using this application now for several months and everything has been running smoothly. Review Source CB Crysta B. Medical Assistant Medical Practice Used the software for: Less than 6 months ### "Review of Ticketbud" October 8, 2025 5.0 Ticketbud is a solid option for many event organizers, especially those who need a fast, relatively easy way to set up ticketing and registration and want decent promotional tools and good user experience without needing tons of technical setup. Pros Ticketbud is intuitive and easy to navigate, even for people without a technical background. The pricing has been one of the best parts. Cons Customization options are not as advanced as with competing platforms. There have been ticket scanning “hangs,” barcode reading problems, or glitches, especially on mobile devices. Review Source RSR Rishi Singh R. Client consultant Hospitality Used the software for: Less than 6 months ### "Good app but low reporting structure" April 26, 2025 5.0 Pros It allows me quick functions from one to another and it’s GUI is easy to grasp for a first time user. The bookings are fast operative as well. Cons The software management when it comes to data reports is not really that good and precise. Review Source VR Verified Reviewer Lead Events Services Used the software for: I used a free trial ### "Ticketbud review " January 19, 2025 4.0 Very positive experience will certainly be a continued user Pros Practical and simplistic. Easily navigated Cons Timing could be improved big time. All in all very nice Review Source DA Dominique A. Quality Specialist Hospital & Health Care Used the software for: Less than 6 months ### "TicketBud Review" November 12, 2024 4.0 Pros This system is very easy to use and navigate. Cons There is a lack of customization and advanced features. Review Source ED Eric D. Reunion Coordinator Printing Used the software for: 1-2 years ### "Easy to use and any questions I had were promptly responded too. Can't ask for more than that." June 26, 2017 5.0 Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event. Pros Site was easy to use. They gave me the money just days after tickets were bought so I could pay venue, DJ, Photographer, etc. The customer service was excellent. I'd email a question in the morning and would get responded to that day if not within just a couple of hours. The getting the money before the end of the event, which is what another site was doing, allowed me to have a fund to make payments and I wouldn't have been able to do the event otherwise. Review Source DK Diane K. President Entertainment Used the software for: 6-12 months ### "Good software and outstanding customer service!" May 11, 2017 4.0 Pros First of all, you can get an actual person on the phone, and pretty easily. I am over these sites where you can only talk via a computer - so inefficient and frustrating! And the customer service really is outstanding - they go the extra mile to help you, and stay with you until the problem is solved - never losing patience or professionalism. Recently, I had to navigate between Ticketbud and WePay (another site/software) and it was so frustrating to deal with WePay that the TB rep actually called them for me and worked it out - amazing! Saved me time, stress, and money. Review Source VS Vinicius S. Software Engineer Information Technology and Services Used the software for: Less than 6 months ### "Review for Ticketbud" April 6, 2022 4.0 Great for events and ticketing management. Pros Easy to use. Great for first time organizers. Cons The customer service could be more proactive. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticketbud More customization option for events. Review Source FC Fernando C. Desarrollador de software Computer Software Used the software for: 6-12 months ### "Software que facilita la creación de eventos" November 6, 2022 4.0 Primera aplicación de gestión de eventos que descubrí. Necesitábamos encontrar una herramienta que nos permitiera crear eventos en la zona donde vivo, y llevar un control eficiente de la asistencia de las personas. Lamentablemente, con el correr del tiempo fuimos comparando alternativas más completas, por lo que la frecuenta de uso comenzó a dejar de ser tan contínua. Pros Cuenta con una interfaz de usuario moderna limpia y completa. No hace falta tanto conocimiento para poder utilizarla, tanto para buscar eventos como para crealos. Cons Con el paso del tiempo, y comparando esta herramientas con otras, se descubre que cuenta con menos características implementadas que la competencia. Review Source BW Becky W. Event Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "My rep was very informative and helpful. She didn't know all the answers but she found the answers" May 16, 2017 4.0 Pros free ! Once I learned how to maneuver, it was awesome. The customer service was amazing. My rep was very helpful Cons There were a few things that I wanted to do that it would not allow me to do. My rep set up the event for me, per my specifications. Review Source TG Tamina-Shimone G. Administrative Manager Construction Used the software for: 1-2 years ### "Ticketbud Review" February 18, 2020 5.0 Pros This software is very straight forward. It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made. Cons There are times when scanning tickets the software 'hangs up' and so you have to restart it. Also it sometimes has issues reading the barcodes that are on another phone screen, but other than that, it works perfectly. Review Source AH Annabeth H. Director Used the software for: ### "Good SquareSpace calendar option" December 8, 2015 4.0 I started using Ticketbud because the SquareSpace calendar does not currently allow recurring events. It was very easy to embed the Ticketbud calendar into the library's SquareSpace website. So far, I'm finding Ticketbud intuitive and easy to use. There are a few enhancements I'd like to see, but overall I'm happy with the switch. I called for help and also used chat help and both times was helped quickly by professional and competent people. Improvements that could be made: Allow multiple dates for an event that can be recurring. For example, an event that happens every Monday and Wednesday. Right now, I have to add 2 separate events, one for Monday and one for Wednesday. Allow the "ticket" section of an event to be hidden. This of course goes against the purpose of Ticketbud, but it might be useful for customers who don't need the ticketing portion. Review Source Response from Ticketbud December 8, 2015 Hello Annabeth, Thank you for your review! We really appreciate your feedback and rest assured we are always working to make our system better and easier to use. Your suggestions have already been forwarded to our development team. Thank you again and have a great day! GL Gemma L. Business Office Assistant Education Management Used the software for: 2+ years ### "Ticketbud" October 24, 2019 5.0 Excellent software. Very helpful. Pros Easy to use. Easy to manage. Easy to generate the reports. Cons I didn't see any negative about the software. Looks good to us. Reason for choosing Ticketbud Technical Support is very helpful. CSR is EXCELLENT!!!! Review Source AF Amy F. Used the software for: ### "Excellent Service, Excellent Customer Service" July 28, 2015 5.0 We recently opened a new website with Squarespace, and were shocked and dismayed that every event on the calendar (for us, that's about 48 events per week) had to be entered manually every time!!! There was in other words no "repeating event" option for calendar entry. Enter Ticketbud to save the day (and weeks, and months, and years!! :-) There were clear instructions on how to do this actually on the Squarespace page, and we are delighted with the results. I am quite new to this kind of thing, and have had questions come up, but Ticketbud's customer service have been prompt, courteous, and knowledgeable. We are very happy to have found them and recommend them highly. Review Source Response from Ticketbud July 28, 2015 Hi Amy! Thank you so much for your review - we really appreciate it. We love working with Squarespace sites and yours was particularly great and your use of the calendar was very smart. Thank you again for your comments and we hope we can further optimize your experience in the future. SF Sarah F. Used the software for: ### "Great Company to work with!" January 27, 2016 5.0 As new users to this type of service, the staff at Ticketbud have thus far made our overall experiences a breeze. Being a user who doesn't have advanced tech savvy skills, the site was pretty easy to navigate and offered multiple great ticketing and info options that we could customize for our event. It was wonderful to use a service where you could easily contact a REAL person and get REAL help, right away. In this wacky-doodle no human contact Internet world, the kind and competent level of customer service is completely refreshing. We had a little trouble with our photos and a few other details, but customer service was quick to talk us through. We've just posted our first event and are looking forward to learning more about the service as we start to sell tickets. Review Source kC kristina C. owner Events Services Used the software for: Less than 6 months ### "Easy to Use Ticketing" January 15, 2020 5.0 Pros It was very easy to set up and use this software. The daily payouts were great. Cons I had an event scheduled and someone who was not an organizer of the event contacted Ticketbud and cancelled the event without my knowledge. They removed the event and refunded all the ticketholders without notifying me and I ended up incurring expenses from that. They never contacted me and when I contacted them about it, they never bothered to respond. Very poor customer service and should never have happened with no contact. Review Source TV TC V. CEO Used the software for: ### "Hands down best ticketing service on the market" December 10, 2015 5.0 Cannot say enough about Ticketbud, these guys have done their homework and truly built a phenomenal platform. I have tried four other ticketing services and Ticketbud is my top choice. Cheapest to use, most functionality on the backend, great face for customer side, integration with payment gateway, social media and their customer service is top notch. I always get questions answered immediately. They want you to be successful, it is clear. Ticketbud will be my go to platform. Try it for one event, try their competitors. Do your homework and it's a no brainer you'll wind up with these guys. Review Source JP Jonathan P. Used the software for: ### "Awesome Site / Awesome Service" January 27, 2016 5.0 This site is perfect for events that you do not need a full blown website for. I researched all of the available options and elected to use Ticketbud - I have not been disappointed. It is easy to use, and has a ton of really neat features, that are also very useful. I will continue to use Ticketbud for my events, without a doubt. The customer service has been second to none. I do not do bad customer service - ever, but Ben has exceeded my expectations. Nothing has been an issue, and all of my queries from the other side of the globe have been answered super promptly. I'm impressed. Review Source JD Jessica D. Designer Used the software for: ### "Great experience for a new business!" January 27, 2016 4.0 We've been able to utilize various features of Ticketbud - from individual and repeating events to calendar integration for our website and social media sites. When problems or glitchy issues have occurred, the customer service has been quick and eager to help us work it out. I've had some issues with repeating events (disappearing from our calendar or uneditable on the back end, unable to copy, etc) and have had issues with our events showing up in searches. Largely our experience has been good and has proven useful to help grow our new business. Thanks, Ticketbud! Review Source HF Heather F. Event treasurer Non-Profit Organization Management Used the software for: I used a free trial ### "Excellent customer service" October 17, 2019 5.0 Fantastic response time with customer service. Pros Intuitive and easy to navigate, very responsive customer service for the few questions I had. Cons I cannot think of any complaints or concerns. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Review Source Craig C. Founder and Executive Director Research Used the software for: Less than 6 months ### "null" August 24, 2017 4.0 Review Source CE Caitlin E. Used the software for: ### "Superb Quality, Ease of Use, and Outstanding Customer Service" January 13, 2017 5.0 Thank you so much for your assistance with our event. Everything was easy to set up and the customer service was outstanding. Special shout out to customer support who made my experience extra special by helping with setup, pricing and more. Pros Easy to use. Excellent customer service. Cons Had a little trouble with the background images. Review Source Response from Ticketbud January 13, 2017 Hi Caitlin, Thank you so much for your kind words! We enjoy working with you and appreciate your business. CS Craig S. Children's Pastor Religious Institutions Used the software for: Less than 6 months ### "Great for everyone who has events!" March 24, 2019 5.0 I had a lot of questions and they answered them all. Pros I love that they don't have a monthly fee for their service. You only pay a fee for tickets purchased with a credit card. Cons I would like to see a portal to sell tickets when face to face. Review Source Response from Ticketbud March 29, 2019 Hi Craig! Thanks for the review! We do offer at the door sales options with our POS functionality. A team member will be following up with you directly with more info! Similar Products Featured ## Related categories [Event Booking](https://www.capterra.com/event-booking-software/)[Registration](https://www.capterra.com/registration-software/)[Ticketing](https://www.capterra.com/ticketing-software/)