Fast Track Sites

Trouble Ticket System



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • Fast Track Sites
  • www.fasttracksites.com/

About Trouble Ticket System

Track current and former tickets, and assign them to problem categories. This system comes with dashboard functionality.


Trouble Ticket System Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

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