eBizzers

eBizzers Desk

5 / 5 2 reviews


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • eBizzers
  • www.ebizzers.net
  • Founded 2010
  • United Kingdom

About eBizzers Desk

eBizzers Desk - The Help Desk Trouble Tickets Software. The Professional Technical Support solution with Trouble Tickets that allows you to easily manage your relationships with your customers and navigators. Easy to use and ready to use, eBizzers Live allows you to make immediate online technical support to your website customers.


eBizzers Desk Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

eBizzers Desk Reviews

Ebizzers Desk

Jul 16, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This software is really great and essential for my clients

Cons: This software is really great and essential for my clients

Overall: This software is really great and essential for my clients

Very Great Help DeskSoftware

Jul 11, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We bought eBizzers Desk andwe are very very happy to use this Hosted Trouble Tickets software because is really easy to use and very useful to collect customers conversations. We can give technical support to all our users and manage projects without problems with al our customers withoute loose data, file and conversantions.

Cons: Great feature of eBizzers Desk is you can try it for 30 days. You can add unlimited posts and projects, and you can open unlimited departments and staffs.

Overall: You have Admin panel, Customers panel and support staff panel. Very great service for all kind of companies.

Vendor Response

by eBizzers on July 11, 2012

Thanks a lot so much for your review, we are very happy you like our help desk software. Thanks a lot very much for your preference in us. Andrea B. eBizzers International Managing Director. www.ebizzers.net